TimeSolv Legal Billing Reviews

Pros

The timer feature has been the biggest plus for me because it lets me track billable time accurately. The shortcuts are also really useful since I can use shorthand and enter my billable hours much faster. I also enjoy the graphs shown at login, they give me a clear side-by-side view of my hours by month and also keep a yearly graph of my hours which is very helpful.

Cons

I really don't have any complaints. I've been using TimeSolv for about a year now and haven't run into any problems with the software.

Pros

The help center is simple to understand and the customer service team is consistently friendly and helpful.

Cons

At times, the web interface feels a little slow and even simple tasks can take more clicks than they really should.

Pros

Really appreciate being able to generate reports for billing purposes.

Cons

Didn�t come across any issues while using it.

Pros

Even without being very tech-savvy, this software is simple to use. I also appreciate not having to keep updating billing software on my computer all the time. Also, it connects really well with QuickBooks.

Cons

I am sure there are plenty of features I have not fully explored since I mostly rely on the basic functions but those have worked very well for what I need.

Pros

Everything about this product feels carefully designed and well planned. The customer service team really goes the extra mile to answer questions and make sure you're getting the most value from it. I'd absolutely recommend it.

Cons

Any issues I've run into have been very minor and I appreciate that they actively ask users for ideas to make the product even better.

Pros

Customer support has been phenomenal. I've worked with two other legal billing platforms before and support with those was either limited or basically nonexistent when questions or issues came up. With TimeSolv, the team is quick to respond, easy to reach and willing to stay with you as long as needed to help resolve problems. Huge credit to their staff.

Cons

I really don't have any complaints at this point. I'm still learning the program and getting familiar with all of its details but it already looks like it will fit my invoicing needs well and present a much more professional look than the options I used in the past.

Pros

It was simple to learn and bringing new employees up to speed didn't take much effort either.

Cons

At times, it can definitely feel a little slow.

Pros

Entering time is really easy and being able to see a full overview of my hours for both the week and the month is something I really appreciate.

Cons

Task categorization feels unnecessary to me. That said there is an option to make it no longer required.

Pros

It's very user-friendly while still offering a full set of features. Whenever questions or issues come up, the support team has been excellent.

Cons

The only thing it really needs is better client categories.

Pros

It was not difficult to understand. Having the calendar right on the page is really helpful because I can quickly look back at what I worked on the previous week and also check how many hours I put in each week. The timer feature is especially useful since I'm constantly starting and stopping different tasks throughout the day.

Cons

Sometimes, I'll take a break and forget to log back in afterward. It would be nice if there were a separate break timer or a programmable reminder to sign back in. That said I can still adjust my time without much trouble.

Pros

Entering time is simple and fast which makes daily use pretty convenient.

Cons

There's no AI capability to learn from past entries, the process can feel repetitive over time.

Pros

After trying a lot of different tools for time entry, reporting and billing, this one has easily become my favorite. The whole system is very simple to work with, whether I'm entering time, pulling reports or sending invoices. I work at a public relations firm and even though TimeSolv is mainly marketed to legal services, I'd still recommend it to just about any business that needs an efficient way to track time and handle invoicing.

Cons

Even after nearly two years of using it, I've had a hard time finding anything that doesn't work well for us. Everything I've needed to do in the program has been simple to complete.

Pros

The program's user-friendly layout made it simple to move between different sections, handle edits and run reports without any confusion. The time-capturing tools are particularly user-friendly and make logging time very simple.

Cons

One area that could be improved is the flexibility of the reporting and settings. It would be much more helpful to have the ability to build more customized reports and to see expanded setting options for timekeepers and clients.

Pros

Keeping track of basic time is pretty convenient with this software. Being able to run multiple timers at the same time is really helpful and I can start or stop them whenever I need without digging around for individual time slips. The tech support has also been fantastic, always available and consistently friendly.

Cons

Some of the more advanced features do take extra training before they feel comfortable to use.

Pros

Everything about it feels efficient and well organized. It's been an excellent software to use overall.

Cons

I honestly don't have any complaints or anything I dislike about TimeSolv.

Pros

After looking at many of the leading billing tools for our law firm, we ended up going with TimeSolv because the interface is tidy and it's very user-friendly for attorneys handling billing. Being fully online was another big plus for us. We did have some concerns at first about the backend support and reporting but our business and billing manager has grown to really appreciate the platform and even had her client law firm move over to TimeSolv as well. I'd definitely recommend TimeSolv to smaller law firms.

Cons

It falls short in reporting. The reporting tools could really use more customization and added functionality. If they improve that piece, it could become an even more compelling choice for everyone.

Pros

Keeping up with invoicing, running reports and tracking payments has been really useful.

Cons

I'd appreciate a more simple way to see when updated payments have been received.

Pros

Being able to separate billable, non-billable and no-charge time is really helpful. It also handles different matters under the same client at different rates which makes billing much more accurate. Another big plus is that I can still adjust individual entries while the invoice is in draft so there's room to fix things before sending it out.

Cons

At times, I still forget where certain things are located.

Pros

The interface is very simple and generating reports along with tracking time details is simple and efficient.

Cons

There's really not much to complain about. It offers a reliable interface that helps you get your work done without issues.

Pros

One thing that really works well for us is how flexible the invoicing is. We can edit and format our invoices however we need so they match the way our business operates.

Cons

Honestly I can't point to anything I dislike. Whenever a small hiccup comes up, the support agents step in and get it resolved quickly.