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360Learning Reviews

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Claimed

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Total 522 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

O
Oceana

Staffing and Recruiting, 500+ employees

More than a year

5.0

“A playful platform and a team involved”

Pros

360Learning provides an enjoyable and userfriendly learning solution. Learners appreciate the course diversity design and the forum for modulerelated queries. Module creation is simple and collaborative allowing for a wide range of animations. The platform supports teamwork through project management tools and extensive statistics aid in training quality analysis. Overall a comprehensive tool.

Cons

Most modules are created on other platforms and integrated into 360Learning. While useful an advanced module creation tool would be welcomed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E
Ewoud

Legal Services, 51-100 employees

More than a year

5.0

“Great for digitizing your learning experience”

Pros

Adaptable and userfriendly it equips you with the necessary tools to digitize your learning environment and expand your audience.

Cons

The platform is still evolving and some features may not yet be available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

IG
Isabelle G.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0

“Great learner tracking and communication”

Pros

Learning how to use it feels very simple and the accessibility is a real plus. The communication between learners and teachers works well too, with discussion threads, email notifications and even videos coming soon. I also appreciate all the tools available, from the image bank to the software offered and the built-in tests. Monitoring trainees is much easier thanks to the statistics, reminders and detailed tracking of their progress. On top of that, the pedagogical support set up by the IT team really helps us improve and optimize the content we create.

Cons

Some updates do disrupt established habits from time to time. I was given very helpful advice about the length of my modules and the number of sheets I had put online but I now regret how difficult it has become to fix those mistakes. The new "author" view no longer allows proper navigation inside a module that is too overloaded which makes corrections much harder.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

YB
yann b.

Internet, 11-50 employees

Less than a year

5.0

“deployment and support excellence”

Pros

Deployment and API integration were very easy. The support team is genuinely human, responsive and efficient and the guidance we received throughout the rollout was of very high quality.

Cons

There are still a few features we are waiting for. The platform is clearly focused on eLearning, whether in-person or remote but it is less suited for managing training rooms, certificates, or printing attendance sheets for a training institute with physical classrooms. There is a module for this but it is not as complete as we need. Because of that, we are considering connecting it with an HRIS that can handle training management more fully, including requests, training plans, sessions and costs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

OC
Oceane C.

Staffing and Recruiting, 500+ employees

Less than a year

5.0

“complete platform for engaging learning”

Pros

Using this platform feels both fun and simple as a learning solution. Users really enjoy the variety of courses, the way they are designed and the discussion forum where they can ask questions about the modules. On the content creation side, building modules is very easy and works well in a collaborative setup. It also makes it possible to add a wide range of animations which is a big plus. The platform supports teamwork nicely with its project management features and it provides plenty of statistics to assess training quality and track employee engagement. Overall it is a very complete tool.

Cons

A large share of the modules published online are actually created in other tools like Canva or Genially before being imported into the platform. That option is definitely useful but it would be even better if the built-in module creation feature were more advanced.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AH
Alexandre H.

Food Production, 500+ employees

Less than a year

5.0

“a collaborative learning platform”

Pros

It's an engaging, simple and collaborative platform that supports both individual and team development. Its biggest strength is how it brings knowledge sharing back to the center of the company.

Cons

My only criticism is the frequent updates. They're clearly meant to improve the learner experience but they also mean spending extra time updating the documentation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CG
Christophe G.

Consumer Goods, 500+ employees

Less than a year

5.0

“Quick setup with expert guidance”

Pros

Set up was very easy and the guidance from support team has been really helpful for creating content.

Cons

At my level, I haven't noticed any weaknesses, or at least none so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CJ
Celine J.

Electrical/ Electronic Manufacturing, 101-500 employees

More than a year

4.0

“Simple and quick to use”

Pros

It's a tool that makes day-to-day use simple and fast. You can start using 360deg Learning without needing extensive training and the platform feels very simple and accessible.

Cons

Version upgrades can sometimes disrupt daily use but the 360deg Learning team is available to support customers and guide them through the software changes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

EG
Eric G.

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“reliable updates and support”

Pros

Using it day to day feels very practical. The product is updated regularly, keeps improving over time and the connection with 360 support has also been very good.

Cons

The subtitling feature is still evolving and seems to be a work in progress.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

KRC
Karl Rodrigue c.

Entertainment, 1-10 employees

More than a year

5.0

“Amazing dashboard and fast learning”

Pros

An simple interface, a complete dashboard and comfortable readability make this software very pleasant to use. I also appreciate the integration of external support for rapid learning methods and similar features. That's everything I really enjoy about this software.

Cons

At times software updates disrupt the system that was already in place and make certain tasks frustrating to deal with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L
Lorette

Entertainment, 1-10 employees

Less than a year

4.0

“Good experience”

Pros

The platform is userfriendly and intuitive for both the team and users. Content integration videos texts infographics is seamless while route creation though timeconsuming is straightforward.

Cons

The lack of design customization is a constraint for me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

“Very good saas LMS”

Pros

Above all 360Learning is easy to learn and use with intriguing social functionalities.

Cons

The design's limited customizability requires reworking for perfection.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

JM
Jean-Yves M.

Higher Education, 500+ employees

More than a year

5.0

“top-tier support and constant progress”

Pros

Both the user and client experiences are excellent. On the user side, navigation is easy, highly visual and pleasant to use overall. Social interactions are easier to encourage and still happen well even with audiences that are not naturally inclined to engage. On the client side, creating and managing programs is remarkably simple and efficient. Above all, the customer support is truly premium. That was already true when the company was just starting out and they've managed the impressive feat of keeping that same personalized support even as the team has grown a lot. On top of that, the software keeps improving all the time.

Cons

A few features or navigation patterns have been a bit less simple than expected. That said with its ongoing improvement process and regular updates, the team has always listened to customer feedback and fixed those minor issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SB
Sebastien B.

Restaurants, 500+ employees

Less than a year

4.0

“flexible lms with strong social sharing”

Pros

Managing this tool day to day has been just as simple. Creating new modules or updating existing ones is also very manageable. The social sharing features are a real plus, both on the homepage and inside the training modules. It works well as a dedicated LMS and it gives organizations the ability to build out training programs even if they don't have a complete HR system in place.

Cons

The downside is that statistics congreatation is somewhat limited when using external training content such as LinkedIn Learning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

LD
Laurence D.

Higher Education, 11-50 employees

More than a year

5.0

“Powerful digital learning hub”

Pros

This LMS covers all the current needs for strong digital learning practices. The interface feels simple and fluid and the dashboard is especially comprehensive while still being very easy to read. It also lets you integrate all kinds of external content which is a real advantage for rapid learning formats and similar training approaches.

Cons

Nothing worth pointing out here, the platform adapts well to different needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
alexandre F.

Hospital & Health Care, 11-50 employees

Less than a year

5.0

“Simple platform for quick onboarding”

Pros

Platform's overall design makes it very quick to get comfortable with, whether someone has used a similar tool before or not.

Cons

At the same time the simplicity of creating training modules can limit editorial choices which ends up reducing the content creator's room for creativity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MD
Maureen D.

Professional Training & Coaching, 1-10 employees

Less than a year

4.0

“mobile app and fast rollout”

Pros

The mobile app is well designed and pleasant to use and getting everything deployed happens quickly. I also appreciate the features and the ability to connect other tools through embed codes. The group hierarchy system is useful and the learner feedback options are valuable too especially responses like "I learned something" or "this is outdated." The tab structure is another helpful point.

Cons

The more recent updates feel less simple than before. There is also not enough customization in some settings especially for catalog distribution, platform personalization and the option to add links to other platforms.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

6

A
Audrey

Alternative Medicine, 500+ employees

More than a year

5.0

“Feature rich platform very good partnership with 360L team”

Pros

Highly satisfied with the platform's accessibility and management covering content creation integration learner management and data analysis. The userfriendly platform is complemented by excellent support including MOOCs for software learning. The platform's ergonomic design is modern and features for learner interaction discussion spaces and evaluation indicators are highly appreciated. Regular updates enhance the customer experience.

Cons

A few bugs encountered along the way such as technical problems with content integration pose minor challenges. Updates have generally resolved issues but certain limitations in adding quizzes or exercises remain.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AD
Audrey D.

Alternative Medicine, 500+ employees

More than a year

5.0

“Modern platform with strong learner tools”

Pros

I'm extremely satisfied with how accessible and well-managed the platform is, whether it's for creating content, handling integrations, managing learners, or analyzing data. It's very user-friendly and the IT team offers thorough support to help you get up to speed. There are even MOOCs available to learn the software which is a real plus for understanding the tool and sharing user feedback. The interface feels modern and pleasant to use. The features for interacting with learners are especially valuable, there's a discussion area available throughout the course next to every activity, plus a shared community space where learners can comment, like each other's posts, tag people in comments and more. The platform also offers a wide range of both qualitative and quantitative evaluation indicators and this part has clearly been improved through updates. On top of that, the platform and team regularly adapt and enhance the features to keep improving the customer experience.

Cons

There have been a few bugs here and there but nothing serious overall. For instance, we ran into some technical issues when integrating certain types of content, although platform updates eventually resolved them. Adding quizzes or exercises can also feel a bit restrictive depending on what you need. We faced this at the end of a training course when we wanted to collect learner feedback, we weren't able to include all the questions in one single activity. Because of that, extracting the data has become more complicated and we now have to manually combine each set of responses which is time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Dimitri B.

Entertainment, 1-10 employees

Less than a year

5.0

“flexible customization options”

Pros

The software is fairly easy to use and offers a wide range of customization possibilities.

Cons

Getting started can be a bit difficult at first but the IT team is available to help us through it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10