Total 522 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars27%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Management Consulting, 1-10 employees
Less than a year
“Strong support”
Pros
Using it has been very easy and I can implement my courses whenever I need to. Customers stay actively involved in the courses which helps turn your own standards into an ongoing and lasting growth process.
Cons
It's hard to point to any real downside. Maybe only the first few hours while getting familiar with it but the 360degTeam is always there to support you, help you learn and make sure you succeed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Services, 101-500 employees
Less than a year
“Fantastic support and service from 360”
Pros
The extensive onboarding process was immensely beneficial especially for someone with no prior LMS experience. Our client success manager's consistent support was invaluable for a successful product launch. The engagement academy and support services provided swift answers to queries.
Cons
The social aspects are a significant component of 360's offerings but they aren't particularly relevant for our audience or the product we're developing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Retail, 51-100 employees
More than a year
“Collaborative intuitive LMS with 5 star support from the Client Success Team”
Pros
360Learning was my introduction to LMS chosen for its simple Authoring Tools. It delivered on the promise of easy and fast content creation. The collaborative LMS coupled with 'Convexity Culture' influenced our LD strategy positively.
Cons
Initially I might have mentioned 'New Courses' not being displayed on the home page but I'm glad to hear this is being addressed with their new May 2021 update. Hooray
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
E-Learning, 1-10 employees
More than a year
“rich modules and detailed tracking”
Pros
One thing that really works well is that learners can ask their questions directly inside each module which brings a lot of value. Other participants benefit from reading the question-and-answer history, a bit like during an in-person session and the discussion stays connected to the specific learning content of the module they are currently taking. It is also possible to add summative assessments into the learning path, with progression depending on reaching a minimum score of correct answers. The path structure helps guide learners and keeps them from getting lost when many modules are available. From a cost perspective, launching an online course feels low-risk because there is no long-term commitment and pricing depends directly on how many learners are actually enrolled. Automated emails can also be built into the journey. On top of that, the statistics are very detailed, both for learners and for modules. Adding tools inside a module to enrich content, gamify the experience and more is very simple and the platform keeps evolving with frequent feature updates.
Cons
Some question formats especially matching and ranking activities, regularly create issues for learners so it is usually better to rely on other integrated tools when building those kinds of assessments.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
Less than a year
“fantastic authoring and collaboration”
Pros
Choosing this as the first LMS I ever worked with turned out to be a really good decision. I was drawn in by the platform's easy built-in authoring tools which promised quick and simple content creation and they absolutely delivered. On top of that, the ongoing support from my wonderful Client Success Manager has encouraged me to branch out into other content tools that embed nicely into courses and make learning far more engaging for our audience, like Vyond, Genially, Vimeo and Tiki Toki. I also really appreciate being able to build learner groups and communities, then deliver targeted training to different audiences across our global organisation in a social, collaborative way. Another big plus is that course creation is open to everyone. As a retailer, that collaborative side of the LMS, along with 360's "Convexity Culture," has been fantastic and still shapes the way I think about our own L&D strategy.
Cons
My one complaint would have been that new courses were not showing up on the home page but I'm very pleased to hear that this is being fixed in the May 2021 update. Hooray!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Services, 101-500 employees
Less than a year
“excellent onboarding and support”
Pros
Platform felt very manageable thanks to the incredibly thorough onboarding which was especially helpful since I had no previous LMS experience. Our client success manager provided steady support throughout the process and played a huge role in making our product launch successful, honestly, we couldn't have done it without her. The engagement academy and available support services also helped a lot since I was able to get answers to my questions quickly whenever I needed them.
Cons
A large portion of 360's offering is centered around its social features but those weren't especially relevant for our audience or the type of product we were building.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Management Consulting, 1-10 employees
More than a year
“GREAT product GREAT customer success managers GREAT satisfaction of our customers”
Pros
UX social links with pupils via instant messaging and the ability to implement custom resources are standout features.
Cons
There's really nothing to criticize we appreciate the entire product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
Less than a year
“A great tool for those who want to put in relief traing content”
Pros
Highlights include the social aspect forum diverse activities easy integration of different media and valuable trainee feedback.
Cons
The transparency of group walls and the flexibility of sessions postlaunch are commendable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Telecommunications, 101-500 employees
Less than a year
“Backbone of our Learning Strategy”
Pros
Promotes collaborative and modern usage turning learning into a twoway street. Emphasizes accountability autonomy and a userfriendly social networklike UX.
Cons
Some features require enhancement such as more visible workspacesgroups for better team collaboration similar to Facebook groups. In the Catalog showing only relevant course topics for the team and creating a different type of course for knowledge sharing like a PDF or an interactive onboarding checklist and platform management improvements are needed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Translation and Localization, 500+ employees
More than a year
“360 Learning administration feedback”
Pros
Recommends tools for video image and interactive document creation coupled with easy moduleprogram understanding creation and resultreport access via the dashboard.
Cons
There are inconsistencies in this software a SCORM file can be integrated into 360 Learning but a module can't be exporteddownloaded. Assigning a program is feasible but not a module. Adding a cocreator to a module is possible but not in a program. User access to programs and cocreator access to modules need improvement. Adding users to a group is not very intuitive and the user's home page on a social page lacks a professional appearance for a serious LMS.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Luxury Goods & Jewelry, 51-100 employees
More than a year
“Very Good Product”
Pros
360 Learning facilitated the independent creation of elearning or blended learning sessions. Its ease of use dynamic team and responsive support contributed to a positive experience.
Cons
While the tool is excellent creating a strong commitment becomes challenging when it's not mandatory. Analyzing and envisioning new solutions demands time and energy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Early adoption stage review”
Pros
Perfect for businesses new to online learning offering simplicity and ease of use. Training for adminauthor roles allows basic course development without heavy reliance on external agencies.
Cons
In its developmental phase into new pathways occasional bugs or technical faults arise. Communication is primarily through a builtin Zendesk widget or direct email and fixing issues can take some time. Platform upgrades though brief during the business day can impact scheduled programs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Management Consulting, 1-10 employees
Less than a year
“Fantastic ux and messaging”
Pros
UX feels really well thought out especially the social connection it creates with pupils through instant messaging. Being able to add our own resources is also a big advantage and makes the platform even more useful for our needs.
Cons
Honestly there's nothing to complain about. We're very happy with the whole product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 101-500 employees
Less than a year
“modern collaboration that really clicks”
Pros
It feels like a modern, collaborative platform where learning goes both ways so people can be both consumers and contributors. That mix gives users a nice balance of accountability and autonomy. The interface is also very user-friendly, with a social-network-style experience and a UX that is pleasant to navigate.
Cons
A few areas could still be improved. Workspaces or team groups could be made more visible to strengthen collaboration something closer to how Facebook groups work. In the Catalog, it would help to display only the course topics that are relevant to each team. It would also be useful to add another type of course focused more on knowledge sharing, such as PDFs or interactive onboarding checklists for new employees, along with improvements in platform management.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Electrical/ Electronic Manufacturing, 500+ employees
Less than a year
“Promising platform for course creation”
Pros
This platform is an excellent fit for a business that is just getting started with online learning. Since the product itself is still fairly new, there is plenty of opportunity to help shape and expand its capabilities over time. It's easy and user-friendly even for someone without any background in digital development. The training given for the Admin/Author role is especially valuable, as it allows people within the business to pick up the fundamentals of course creation without needing to invest heavily in outside digital design agencies. That has been a real advantage for both staff and customers.
Cons
Because the platform is still evolving and moving into new areas, the occasional bug or technical issue does come up. Support is only available through the built-in Zendesk widget or by email so resolution can sometimes take a while. Since we use the platform to train customers, those issues have at times disrupted programme sessions and even forced us to reschedule some webinar-based courses. Once the issue reaches the appropriate team, it is usually handled quickly. One other challenge is that platform upgrades tend to happen during the business day. Even though the downtime is only around 10 minutes, it can still impact a two-hour window so we have to plan our programmes carefully around that.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Translation and Localization, 500+ employees
Less than a year
“powerful content tools and reporting”
Pros
The platform offers useful tools for building videos, images and interactive documents that fit well into our e-learning content. It's also easy to understand how to move through a module or a full program. Creating a module or program is simple and getting to results and reporting through the dashboard is convenient.
Cons
There are still a few inconsistencies in the software. For example, a SCORM file can be imported but a module cannot be exported or downloaded. A program can be assigned but a module cannot. It's possible to add a co-creator to a module but not to a program. User access to programs is not very simple or efficient and access to modules for co-creation is also not very convenient. A co-creator can only view the modules and not the full program which is not very practical. Adding users to a group is also not very simple. On top of that, the user home page has a social-style layout that doesn't feel very professional or like a serious LMS.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
6
Luxury Goods & Jewelry, 101-500 employees
More than a year
“versatile training platform”
Pros
Being able to build complete e-learning or blended learning sessions on my own for my company has been a real advantage. The platform is very simple to use, the training provided for the tool is genuinely helpful and the team behind it is energetic and highly responsive when support is needed. It's also a big plus to have access from both computer and mobile with the same tool. On top of that, the dashboard is very practical for tracking the platform and monitoring users' progress.
Cons
Although the tool is excellent, it can still be challenging to create strong user engagement when participation is not mandatory. It also takes time and effort to review what's working and come up with new ideas and solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 500+ employees
Less than a year
“accessible authoring and fast rollout”
Pros
It is easy even for people without formal training in learning and development. The features are accessible and the rapid module-building tool allowed several of our departments to create their own training courses within just a few weeks. When distancing requirements during the crisis forced us to scale back in-person training, it helped us maintain the rollout pace we absolutely needed for employees who are often spread across very distant locations.
Cons
Gamification for a younger audience could probably be developed further, although after a year of using it, we still have not explored everything the product offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Engaging forum and diverse activities”
Pros
One thing I really appreciate is the social side especially the forum, along with the wide variety of activities available. It's also simple to bring different types of media into the platform and the feedback from trainees has been very positive.
Cons
A couple of areas could be improved, though, the group walls could be clearer and sessions feel a bit limited once they've already been launched.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Automotive, 101-500 employees
Less than a year
“Constantly Improving”
Pros
Key features include data tracking and diverse question options for course creation. Skill tagging facilitates employee improvement tracking.
Cons
There are areas where I wish the platform was more intuitive and occasional bugs occur with Program Sessions although the new Paths feature addresses them.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9