Total 524 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

E-Learning, 11-50 employees

Less than a year

5.0

Engaging forum and diverse activities

Pros

One thing I really appreciate is the social side especially the forum, along with the wide variety of activities available. It's also simple to bring different types of media into the platform and the feedback from trainees has been very positive.

Cons

A couple of areas could be improved, though, the group walls could be clearer and sessions feel a bit limited once they've already been launched.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M
Matthew

Automotive, 101-500 employees

Less than a year

5.0

Constantly Improving

Pros

Key features include data tracking and diverse question options for course creation. Skill tagging facilitates employee improvement tracking.

Cons

There are areas where I wish the platform was more intuitive and occasional bugs occur with Program Sessions although the new Paths feature addresses them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

T
Tim

Oil & Energy, 500+ employees

More than a year

5.0

A great product with great after sales support

Pros

Highly intuitive platform with constant updates aligning with changing requirements.

Cons

Not much to mention additional reporting options for completed sessions would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K
Karine

Higher Education, 500+ employees

More than a year

5.0

Delivering impactful digital programs with agility

Pros

From an admin perspective 360 Learning is intuitive with easy content creation and program delivery. The dashboard learning journeys and clear data reporting contribute to an engaging learners' experience.

Cons

360 Learning provides a powerful learning tool based on sound design pedagogical and ergonomic principles. However adaptability to different clients' needs sometimes falls short. We desire more flexibility to finetune default settings but remain confident in 360 Learning's continuous improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KL
Karine L.

Higher Education, 500+ employees

More than a year

5.0

engaging learning platform

Pros

From the admin side, the platform feels very simple, whether it's for creating content or delivering programs. The dashboard is easy to move around in, learning journeys can be put together easily thanks to the well-designed learning activities and the reporting and data visualizations are clear which makes it simple to monitor learners' ongoing engagement. On the learner side, the interface is engaging and user-friendly which really adds to the overall experience. Social interaction is also a central part of the platform, with features like contextual forums that support learner-teacher exchanges and help build active learning communities.

Cons

It is clearly a powerful learning tool built on great design, pedagogical and ergonomic principles. At the same time, as a higher education institution, we often need to adapt projects to different clients, audiences and cultural contexts and this is where the platform can sometimes feel a bit limiting because it does not always move far enough beyond those core principles. More flexibility to fine-tune certain default settings would be very helpful. That said we do feel confident in the platform's ability to keep improving over time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

TH
Tim H.

Oil & Energy, 500+ employees

More than a year

5.0

Simple platform with constant evolution

Pros

Right from the start, the platform feels very simple, looks polished and is genuinely engaging to use. They also keep rolling out new features and updating the system in step with our changing needs which has been really valuable.

Cons

There's not much to complain about, although having a few additional reporting options for completed sessions would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

MF
Matthew F.

Automotive, 101-500 employees

Less than a year

5.0

powerful tracking and course variety

Pros

Two things really stand out to me with this platform, the data tracking and the range of question types available when building courses. It lets us assign skills to each course and monitor the areas where our employees need the most improvement.

Cons

There are still a few parts of the platform that I wish were more simple. We also run into occasional bugs with Program Sessions, although the newer Paths feature seems to be addressing those issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Marc

Sports, 1-10 employees

Less than a year

5.0

Amazing team and product

Pros

The professional team's responsiveness and dedication along with effective elearning training make 360Learning a complex yet userfriendly platform.

Cons

In six months of use there's nothing we dislike about 360L.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
amber

E-Learning, 1-10 employees

More than a year

5.0

360Learning is userfriendly

Pros

360Learning meets all our learning management needs proving userfriendly even for nonexperts. The short learning curve and continuous client success manager support ensured a successful company launch.

Cons

The only improvement I can think of is the ability to have multiple quiz questions on the same page.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

ML
Marc L.

Sports, 1-10 employees

Less than a year

5.0

responsive team and full-featured platform

Pros

Working with their team has been a really positive experience. They are very professional and most of the time they reply to our support questions within a day which is incredibly helpful. Having a dedicated it team assigned to our project also helps us stay efficient. On top of that, the product itself is very comprehensive, with everything needed to manage customer and employee training effectively and they have created excellent e-learning materials to help users understand the platform which makes it very simple to use.

Cons

After using it for the past 6 months, we still have not come across anything we dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
amber l.

E-Learning, 1-10 employees

More than a year

5.0

Powerful training rollout

Pros

After spending a full year comparing options, we ended up choosing this platform because it checked every box we needed in a learning management system. We had a lot of team members to train in different locations so we needed something that could handle that quickly and efficiently and this software absolutely delivered. One of the biggest reasons it won us over was how user-friendly it is. There really was not a steep learning curve which made a huge difference for our team. Even those of us without much background in development or learning design were able to build training modules just by following the guidance provided. Another huge plus was how closely the customer success manager supported us throughout implementation. They stayed involved consistently and helped make the rollout across our organization successful. I also really appreciated the Engagement Academy. The digital learning sessions covered everything I needed to understand and helped me grow into both the course creator and administrator role. Because of that, I feel confident putting together training programs that are engaging and able to hold people's attention.

Cons

The only improvement that comes to mind is having the option to place multiple quiz questions on the same page.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

V
Valentina

E-Learning, 1-10 employees

Less than 6 months

5.0

A modern intuitive interface for a succesfull digital transformation of your training courses

Pros

Easy system integration and a social networklike interface especially contextual forums make 360Learning impactful for global organizations.

Cons

Integrated gamification scenarios for a younger audience are missing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

A very good product and an excellent team.

Pros

A modern tool offering excellent training conditions with a responsive team and continual developments for improvement.

Cons

Some features promised during presales are not available but a transactional agreement is underway. Some avoidable bugs could have been prevented through shared good practices.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Alexis

Logistics and Supply Chain, 500+ employees

Less than a year

5.0

Scaled Enablement in Unprecedented Times

Pros

360Learning fosters a learning culture simplifying training rollouts and inspiring impactful content creation.

Cons

We eagerly await a new feature launch for more flexibility in delivering learning programs especially for diverse stakeholders. We trust in 360Learning's capacity to introduce this functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 101-500 employees

Less than a year

5.0

modern platform with responsive support

Pros

This is a modern platform that lets us deliver our training courses in very good conditions. The team is highly responsive and genuinely pays attention to our needs when it comes to future product improvements. It's also very simple to use and the product keeps evolving through continuous development and updates.

Cons

A few features mentioned during the pre-sales process still aren't available yet. That said a transactional agreement is currently being finalized to address that. There have also been some bugs that probably could have been avoided with better sharing of best practices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VB
Valentina B.

E-Learning, 1-10 employees

Less than 6 months

5.0

Excellent social learning platform

Pros

Everything connected went very well for both me and our pedagogical team. Within just a few weeks, we had already launched our first digital training course in a 100% online blended learning format. The feature that has had the biggest impact is the simple platform design built around a social network approach especially the contextual forums that make it possible for learners and teachers to interact and learn from one another. That social learning mindset fits closely with our values since we work with teachers and students across more than 91 countries. The platform was also easy for our clients to use and the mobile version helped keep them more engaged by providing a truly integrated learning environment.

Cons

One thing still missing is integrated gamification scenarios which would make the platform more appealing for a younger audience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Alexis B.

Logistics and Supply Chain, 500+ employees

Less than a year

5.0

Learning culture powerhouse

Pros

It has become a hub for everyone in our organization who cares about building a stronger learning culture and thinking more creatively about how to upskill and support our teams. It's a dynamic solution that not only simplifies training rollouts but also shows us how to create content that is engaging and truly effective. Over the last six months, we've used it for sales enablement campaigns, onboarding programs, university-style lectures and compliance training, all while keeping employees interested through short-form content and interactive learning tools.

Cons

One thing we're still looking forward to is a new feature that would give us more flexibility in how learning programs are delivered. We create content for a wide range of stakeholders, including some who want training to be mandatory while still allowing learners flexibility in the order of courses. We're confident that kind of functionality is on the roadmap so we're genuinely excited to see what the team comes out with next.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

MG
Marylou G.

Higher Education, 1-10 employees

Less than a year

5.0

versatile platform for active learning

Pros

Right from the start, this platform feels very easy to use and putting together courses and programs can be done quickly. It works well for different learning styles, encourages reflection and helps build learner autonomy. It also supports cooperation and collaborative work which is a big plus. On top of that, it's very useful for supporting learners in online or blended learning environments. Another nice aspect is that learners can use it to stay connected, almost like a social network.

Cons

Honestly I don't have any real complaints. If anything, it may come across as a bit too serious for a younger audience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

LMS

Pros

360 Learning offers exclusive staff support that is invaluable for effectively addressing queries once familiarity with the system is established. The platform aids in content delivery for effective participant engagement.

Cons

Certain aspects may require submitting a help ticket rather than engaging in real-time chat. Also, conducting site maintenance on short notice can pose challenges. Providing more advance notice would be preferable for better planning around downtime.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

R
Richel

Education Management, 500+ employees

Less than a year

5.0

Great For Late Hires Remote Learning

Pros

360 Learning enables catching up on essential training for staff joining at various times ensuring comprehensive onboarding.

Cons

Some rigid features occasionally trip up less experienced authors coaches and instructors. Once learned these features are manageable but they caused initial challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8