Total 230 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
Sigrun

Renewables & Environment, 101-500 employees

Less than 6 months

5.0

Well-structured platform, confusing menu navigation

Pros

You can tell the entire platform is well thought-out. The underlying structure and logic are solid and often match how I naturally think about setting up my e-learning projects. Plus I see the potential for it to meet even higher demands as our company and project complexity grow.

Cons

Well the menu structure is not very easy to figure out and it takes time to understand how all the different menu bars relate to each other. This makes some functions less accessible. For instance you can reach the analytics section through at least three different paths, but not all paths let you analyze the same data with the same level of detail.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Marie

Higher Education, 11-50 employees

Less than a year

3.0

great diversity but not basic

Pros

It allows for a great diversity of activities and the authoring tool is very practical too.

Cons

The platform is not as simple to use as advertised. I noticed it also lacks assessment features with options to limit cheating which is essential for institutions like schools that have in-person classes.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

6

D
Donia.

Luxury Goods & Jewelry, 500+ employees

Less than a year

4.0

Way too easy and interactive

Pros

It is way too easy to use, highly interactive, very user-friendly and the AI features are absolutely my favorite.

Cons

Well the ability to pull statistics needs to be improved on the mobile app.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

L
Luca

Hospitality, 500+ employees

Less than a year

5.0

excellent customization and flexibility

Pros

The customization options, the built-in tools for enabling learning and the overall flexibility are all excellent.

Cons

Nothing too major but the statistics menus can feel a bit disorganized and sometimes take longer than they should to set up properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Q
quentin

Human Resources, 101-500 employees

Less than 6 months

4.0

So many different ways to use

Pros

There are so many different ways we can use the platform which makes it amazing.

Cons

Its complexity, its non-intuitive design and the complicated settings make it more challenging to use than we'd like.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

A
Antoine

Information Technology and Services, 1-10 employees

Less than a year

5.0

The best experience with great help

Pros

My experience using 360Learning for two different social organizations was the best. Their team provided tremendous help in setting up our projects and the platform is very easy to use for both administrators and learners.

Cons

On a previous project, I did not realize how good it was and chose Rise Up instead which led to a poor experience, particularly with their sales team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Matthieu

Food Production, 500+ employees

More than a year

5.0

Simple to build training courses

Pros

It is simple to use and makes building training courses pretty easy for me.

Cons

Wish there were more pedagogical tools available when I am building training courses.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

T
Tobias

Education Management, 11-50 employees

Less than 6 months

5.0

Outstanding people and platform

Pros

Both the people at 360Learning who work on customer success every day and the way the learning platform itself functions are outstanding.

Cons

I would really like a feature that lets me log in as an alias to see exactly what a participant sees.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

G
Gregory

Construction, 500+ employees

More than a year

3.0

Top-notch integrations but could be better

Pros

The integrations, cloud hosting, Single Sign-On (SSO) and the tools modern design are all absolutely top-notch and work perfectly together.

Cons

A few thing I would like to mention such as the pricing and the initial method for estimating a company's needs are real concerns. Also it is not transparent that the offer involves a tacit three-year automatic renewal which can be a problem for businesses.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

3

B
Bettina

Information Technology and Services, 500+ employees

More than a year

5.0

A great tool for collaborative learning!

Pros

It's an intuitive tool that we can easily customize according to our needs and brand. Our learners use it daily without any difficulty.

Cons

Not much - they are regularly improving their product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
Elodie

Computer Software, N/A employees

Less than 6 months

5.0

Really good experience implementing 360Learning

Pros

The collaborative features and detailed statistics on the trainees are fantastic.

Cons

There are a lot of features, so it's hard to understand everything at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Moussa

Consumer Electronics, 101-500 employees

More than a year

5.0

interactive, design, responsive & user friendly training tool

Pros

I really like 360Learning for its straightforward, interactive setup where everyone can share their thoughts and learn from each other. It is great how it works smoothly on both computers and smartphones, making learning convenient anytime, anywhere. Plus, the feedback and data it provides help us keep improving our training.

Cons

Nothing! It took me a few days to implement the platform. I had to make it live in one month, and with the team's help, everything was finished in one week. The team is attentive and ready to adapt the platform to our needs. They are very customer-focused, so well done!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cyan

Textiles, 101-500 employees

More than a year

5.0

5 stars! Just a great tool for our entire teams' learning experience!

Pros

I appreciate the ease of content creation and the functionality to collaborate with others. Also, I really love how the data is presented. As someone who isn't a data analyst but needs to keep track of everyone (as a team of one) and report on the L&D data, I appreciate this a lot. It makes my job actually doable!

Cons

The initial learning process is a bit awkward, but they provide a lot of great learning content on the engagement academy to help you get started. You're also assigned a personal CSA, and mine (shout out to [sensitive content hidden]) is amazing. Quick responses, always available for a face-to-face chat if necessary, and takes a real interest in helping us get the most out of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Romina

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0

Very positive experience

Pros

The platform works great, especially in a remote setting. Our company is on two different continents with many remote workers, and we are grateful for a tool like 360Learning. We received great support from our Digital Client Success Partner.

Cons

Setting up the system was a bit challenging at first as it isn't very intuitive, but once you start using it regularly, it becomes quite easy.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

P
Philippe

Retail, 500+ employees

More than a year

5.0

A very frendly leraning tool for my company

Pros

The UI is simple and customizable. Frequent updates improve the experience.

Cons

Frequent updates sometimes make me feel lost!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marie

Defense & Space, 500+ employees

More than a year

5.0

good tool, user-friendly and easy to use

Pros

Easy to use, intuitive, reporting...

Cons

Creating the home page is efficient for each employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephanie

Pharmaceuticals, 51-100 employees

More than a year

5.0

Great tools

Pros

Friendly and intuitive, very convenient.

Cons

Recurring updates can disrupt learners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Florian

Telecommunications, 101-500 employees

More than a year

5.0

A comprehensive, modern, collaborative and engaging training platform

Pros

360Learning helps us streamline our training processes. Creating modules is simple and efficient, and collaboration between learners and content creators is facilitated. The platform is also fun and customizable enough to engage employees in a skills enhancement program. Last but not least, regular platform updates bring new, ever more powerful (and AI-powered!) functionalities.

Cons

We hope to see the ability to customize the home page even further developed. It's already possible to create a carousel, but we'd also like to highlight training courses or create more sections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Virginie

Sports, 51-100 employees

More than a year

5.0

easy to use for students

Pros

It is easy to track the statistics of each session.

Cons

In general, nothing special overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alexander

Information Technology and Services, 500+ employees

Less than a year

4.0

360 Learning - one of the best LMS

Pros

360Learning has provided us with a collaborative learning approach, an authoring tool, and flexibility for customization based on roles, groups and permissions.

Cons

I liked the software overall but there should be an additional feature to export courses in a SCORM file and enhanced support for blended learning live sessions and recurring appointments.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8