360Learning Reviews

“fast course creation with clear organization”

Pros

The best thing about 360Learning is definitely its usability and how fast everything is. Creating courses is simple, we can add updates quickly and the whole platform is well-organized and clearly structured.

Cons

Honestly very little comes to mind that was negative. The only real limitation we have found is the cap on how many courses you can add to the platform.

“So many features for learners”

Pros

There are so many features that let us deliver content to our learners in the most effective way possible.

Cons

Our field teams sometimes find the platform a bit complicated to get used to.

“Reliable and simple tool”

Pros

360Learning platform is a reliable tool and makes it incredibly simple for us to create and manage training modules.

Cons

It is frustrating that you can not fully duplicate a module to just make a few quick changes. Also when loading existing questions, you have to duplicate them instead of using them as-is which adds extra steps. For enrollments, I would love it if the fields would auto-fill for a learner from a specific store. Right now I have to type all the information again unless I just created another learner for that same store which is not very efficient.

“Easy to use”

Pros

This tool feels easy when it comes to building training modules which makes the whole setup process much more pleasant.

Cons

One limitation is that a full module can't be duplicated as-is and then simply adjusted. The same issue comes up with existing questions, they have to be copied instead of being reused directly. On the registration side, I would really appreciate having learner fields filled in automatically for someone from the same store because right now I have to re-enter all the information unless I just created that learner in that exact store.

“powerful features for learning”

Pros

There are plenty of features that help us deliver content to our learners in the most effective way possible.

Cons

At times, it can be a bit complicated for our teams in the field to get used to and use confidently.

“Perfect training catalog”

Pros

It works really well for delivering training and the platform feels very simple while still being quite complete. My company has a fairly large course catalog and it handles that without any trouble.

Cons

It doesn't necessarily allow you to earn formal diplomas and there also isn't any interaction with professionals.

“simple to use interface”

Pros

Platform feels very user-friendly and its overall design makes it simple and pleasant to use.

Cons

The only downsides I've noticed are in the groups section and I don't think the administrators' homepage is especially practical to navigate.

“fast and well-structured course setup”

Pros

Using it feels very easy because everything works quickly. Creating courses is simple, updates can be added in no time and the whole platform is clear and well organized.

Cons

Honestly there is very little to criticize. The only thing that stood out as a downside is that the number of courses you can add is limited.

“easy to make training available”

Pros

It is pretty easy to make training paths available to our employees which helps everyone get the learning they need without any hassle.

Cons

The platform's visual design changes regularly which tends to confuse our users.

“great ease of use and app”

Pros

The ease of use, the handy mobile app and the engaging, participatory format are all absolutely great features that we love.

Cons

One thing I noticed is that the support system is quite rigid as we cannot rename terms like paths or journeys which are not always clear and are hard to explain. Long text entries also get cut off. I have given the support team a lot of feedback on this.

“fantastic and dedicated team support”

Pros

360Learning platform is fairly user friendly and basic, making it simple to build and adjust training content. What really makes it special is the fantastic team support. They provide dedicated, step by step guidance. In our case support team was our main contact and I would highly recommend them for their professionalism and knowledge.

Cons

For team members who are not comfortable with technology, navigating an online platform can be a bit challenging. The good news is the support team is excellent at providing guidance whenever it is needed.

“Love all the teaching possibilities”

Pros

We love all the different teaching and learning possibilities the platform offers. Its ability to track learners through various user statuses and provide detailed statistics is highly helpful.

Cons

Navigating the platform as an admin can be a little tricky at times but we learn quickly by exploring and trying things out.

“The best team and AI help”

Pros

The support from the 360Learning team is fantastic as they help with both the technical integration and with driving user adoption and follow-up. Also they are always available and ready to assist. Plus the AI features are also a huge help and make the platform even more powerful.

Cons

Integrating with HRIS systems can be problematic as sometimes I run into issues that I cannot solve on my own.

“extremely comprehensive features”

Pros

360Learning platform has extremely comprehensive features that perfectly meet our needs for both internal training and external training for clients and partners. The customer success team also provides absolutely excellent, responsive support.

Cons

You need a short initial training session to configure all the features properly.

“fantastic support”

Pros

Creating and updating training content feels very easy because the platform is highly simple to use. The biggest advantage, though, is the outstanding support from the team. They provide dedicated help and walk users through each step of the process. In our case, customer support was our main contact and I'd highly recommend her for her professionalism and expertise.

Cons

People who are less comfortable with technology may find an online platform a bit challenging to navigate at first. That said the support team is very responsive and does an excellent job of guiding users whenever help is needed.

“mobile app and collaborative format”

Pros

It is very user-friendly, the mobile app is a real plus and the collaborative format works really well.

Cons

One limitation is how limited the interface is, it's not possible to rename labels like "paths" or "journeys," even though those terms are not always very clear or easy to explain. Some sentences also get cut off when they are too long. I've already shared this feedback with support several times.

“collaborative training made simple”

Pros

It makes it very convenient to provide training paths to team members and collaborators.

Cons

The platform's visual design changes regularly which can leave users a bit confused.

“powerful pedagogical tracking tools”

Pros

This tool offers a wide range of teaching possibilities and its ability to follow learners through different user statuses and detailed statistics is really valuable.

Cons

Navigation can sometimes be a bit tricky on the administrator side but after a few tries, it becomes much easier to learn.

“excellent support and useful ai”

Pros

One thing that really stands out is how well the 360 teams support both sides of a project, the integration and deployment phase, as well as user adoption and ongoing project follow-up. They are consistently available, responsive and present when needed. The AI features are also a real plus.

Cons

The integration with HRIS systems can still be challenging and there are times when I run into issues that I can't necessarily resolve on my own.

“feature-rich training platform”

Pros

A very comprehensive platform that covers the needs of both internal and external training, including clients and partners. The customer success team also provides excellent support throughout the process.

Cons

A short initial training is needed to properly set up and configure all the available features.