Agathe
Glass, Ceramics & Concrete, 500+ employees
More than a year
“Built for a global audience”
Pros
It is built for a global audience, links perfectly with our existing LMS and has a fantastic platform structure. We were expertly advised and supported throughout the entire deployment project. The AI tools, the self-learning options for authors and managers and how easy it is to use after training are all amazing. We also love the Engagement Academy, the active user community, helpful webinars, ready to use communication kits and the quick, effective answers we always get from support.
Cons
There is not a catalog of pre-made e-learning modules that we could purchase. I feel like it would also be helpful to reach support via online chat. Having pre-established, multi-language learning paths for different job roles would be a great feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Agathe S.
Glass, Ceramics & Concrete, 500+ employees
More than a year
“powerful lms with strong support”
Pros
This platform has a strong international focus and connects well with our LMS. The overall structure is very well designed and we were well guided and supported throughout the deployment project. The AI tool is valuable for self-learning, whether you are an author, manager, or admin and once trained, it becomes simple to work with. The engagement academy, user community, webinars, communication kit and fast responses with practical solutions all add a lot of value.
Cons
One thing missing is a catalog of e-learning modules that we could directly use or purchase. It would also be helpful to have access to support through live chat whenever needed. Another useful addition would be ready-made e-learning paths by role, available in multiple languages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Elif
Information Technology and Services, 500+ employees
Less than 6 months
“top-notch and excellent platform”
Pros
The variety of content, the ease of use and the amazing design are all absolutely excellent. Overall it is a top-notch platform.
Cons
honestly, i have not noticed any real disadvantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aurelie
Hospital & Health Care, 500+ employees
Less than a year
“user-friendly design with limited resources”
Pros
Its user-friendly design and the ability to manage the platform with limited resources are major advantages.
Cons
Some of the settings especially for the automated emails I feel like could be better.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Aurelie M.
Hospital & Health Care, 500+ employees
Less than a year
“ergonomic and resource-friendly”
Pros
Its interface is well designed and it's possible to manage the platform effectively even with limited resources.
Cons
Some settings can be tricky to configure especially when it comes to automated emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elif K.
Information Technology and Services, 500+ employees
Less than 6 months
“Rich content with user-friendly design”
Pros
Variety of content, the user-friendly design and the overall ergonomics really stand out.
Cons
I honestly haven't come across any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abhishek
Information Technology and Services, 500+ employees
More than a year
“compliant and helpful product”
Pros
This is a very compliant and helpful training management product. I find it reliable, simple to use and can automatically generate quizzes based on the module's content. Also it reports learning progress perfectly, tracks reminders, is fairly easy to integrate and has a a pretty user friendly environment that users love.
Cons
You cannot pick and choose specific submodules to learn from a larger course and I noticed there is no proper backup feature available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James
Hospital & Health Care, 51-100 employees
Less than 6 months
“Provides a wide selection of courses”
Pros
The platform offers a wide selection of courses including Continuing Education Unit (CEU) options.
Cons
It sometimes does not remember where we left off.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marion
Accounting, 101-500 employees
More than a year
“Top-notch collaborative creation”
Pros
360Learning collaborative e-learning creation, the ease of publishing, the management of in-person courses and the quality and responsiveness of the online help and customer service are all top-notch.
Cons
I feel like the reporting and KPI management features need some improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Varun
Marketing and Advertising, 1-10 employees
Free Trial
“The best for managing courses”
Pros
It is the best for managing courses and I like the support team as it is very good.
Cons
At the moment there is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dr. Dorthe
Retail, 500+ employees
Less than a year
“A very good standard product”
Pros
The software is very good and has a standard product with plenty of options for customization. The team is also excellent as they are very knowledgeable and always available to help us.
Cons
I am missing a clear overview of the learning paths and clusters. So I feel like it would be better to see the chronological sequence of learning items to track progress more easily.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Alice
Restaurants, 101-500 employees
More than a year
“Outstanding responsiveness from all teams”
Pros
Well the responsiveness from all the teams be it support, technical and others is absolutely outstanding. The guidance and follow-up including training, implementation and ongoing support, are excellent. The platform is also constantly evolving with new features like AI and it remains very simple and easy to use.
Cons
To be honest I have no specific disadvantages or particular points to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abhishek P.
Information Technology and Services, 500+ employees
More than a year
“fantastic training management tool”
Pros
Using this training management platform has been really satisfying. It's a very compliant and helpful product for managing training and it's reliable and simple to work with. One feature I appreciate is how it creates quizzes based on the understanding of each module. It also reports learning progress very accurately and keeps track of reminders really well. On top of that, the integration process is easy and the whole environment feels extremely simple to use.
Cons
A couple of things could still be improved. There's currently no option to choose specific submodules for learning instead of selecting from everything which would make the experience more flexible. Also, there isn't a proper backup option available right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alice D.
Restaurants, 101-500 employees
More than a year
“responsive support!”
Pros
One thing that really stands out is how responsive all the teams are, whether it's support, technical help, or anything else. The onboarding and follow-up have also been excellent, from training and setup to regular ongoing check-ins. The platform keeps improving over time as well, with AI and other new features being added and it's simple to use overall.
Cons
I haven't come across any particular drawbacks or issues to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dr. Dorthe W.
Retail, 500+ employees
Less than a year
“powerful platform with expert support”
Pros
A very great standard product with plenty of options for customization. The team is outstanding, highly knowledgeable, responsive and always available when needed.
Cons
What's missing for me is a clearer overview of the learning paths and clusters and it would be much better if the timeline of learning plans were visible. That would make it easier to track progress over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marion L.
Accounting, 101-500 employees
More than a year
“Best e-learning collaboration”
Pros
Collaborative e-learning creation works really well and publishing content is easy. It also handles in-person course management effectively and the quality and responsiveness of the online help and customer support have been excellent.
Cons
Reporting and KPI management still need improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
James M.
Hospital & Health Care, 101-500 employees
Less than 6 months
“excellent course variety”
Pros
There's a really broad selection of courses available and it also includes CEU courses which makes it even more useful.
Cons
At times, it doesn't save my place so I have to go back and find where I left off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Varun K.
Marketing and Advertising, 1-10 employees
Free trial
“great course management support”
Pros
Handling courses with this software has been excellent and the support team has also been very good whenever needed.
Cons
At this point, I really don't have any dislikes about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Information Technology and Services, 500+ employees
Less than a year
“fantastic collaborative learning tools”
Pros
The collaborative and social learning features, plus the user-friendly content creation tools are all fantastic.
Cons
The advanced reporting and analytics are limited and there is also some restriction on how much we can customize courses.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Alexandros
Sports, 1-10 employees
Less than 6 months
“Very well-structured website”
Pros
360Learning website is very well-structured for education, giving us the tools to organize our own learning path effectively.
Cons
It takes a little while to get familiar with the entire platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9