Melissa
Health, Wellness and Fitness, 101-500 employees
More than a year
“easy to use for all our employees”
Pros
From our employees perspective, the platform is very simple and easy to use.
Cons
I feel like the search function could be a bit more user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
julien
Pharmaceuticals, 500+ employees
More than a year
“Impressive speed for solving problems”
Pros
Their speed in responding to problems and handling various topics is truly impressive and very much appreciated.
Cons
In my opinion it should be easier to configure the settings for mandatory training.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Melissa K.
Health, Wellness and Fitness, 101-500 employees
Less than a year
“user-friendly for employees”
Pros
As an employee, the platform feels very user friendly and simple to work with.
Cons
The only thing I'd want improved is the search since it could be a little easier to find things.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
julien l.
Pharmaceuticals, 500+ employees
More than a year
“reactive support and follow-up”
Pros
Team is very responsive when it comes to handling issues and answering different questions or concerns.
Cons
I'd just like the mandatory training settings to be easier to configure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon M.
Information Technology and Services, 500+ employees
Less than a year
“Engaging collaborative learning platform”
Pros
Collaborative and social learning features work really well and the content creation tool is user-friendly which makes building materials easy.
Cons
Advanced reporting and analytics are a bit limited and course customization could offer more flexibility.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Alexandros C.
Sports, 1-10 employees
Less than 6 months
“well-structured learning path”
Pros
Website is thoughtfully organized and educational which makes it really helpful for planning and structuring your learning journey.
Cons
It does take a bit of time to get familiar with how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerome
Airlines/ Aviation, 101-500 employees
Less than a year
“An excellent experience for everyone”
Pros
Both the user and administrator experience are excellent. The support we received during the initial setup and afterwards has been outstanding too.
Cons
It is very difficult to find anything negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Electrical/ Electronic Manufacturing, 51-100 employees
Less than a year
“appreciate how simple it is”
Pros
The thing I enjoyed most about 360Learning was how simple it is to use.
Cons
Nothing really comes to mind for what I liked least about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Insurance, 11-50 employees
More than a year
“Helpful stats for tracking progress”
Pros
360Learning statistics are really helpful for tracking progress and designing new training modules is an easy, simple process which I like the most about it.
Cons
I noticed that the support team can be slow to respond and some of the English terms are hard to understand.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Nicolas V.
Insurance, 11-50 employees
More than a year
“powerful stats and module design”
Pros
The statistics are very useful and designing modules is easy and convenient.
Cons
Support can be slow to respond and some English terms are hard to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jerome C.
Airlines/ Aviation, 101-500 employees
Less than a year
“Excellent support and admin experience”
Pros
From both the user and administrator side, the experience has been excellent. The support team during the initial platform setup and even afterward has been outstanding as well.
Cons
It's honestly very hard to come up with anything negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Electrical/ Electronic Manufacturing, 101-500 employees
Less than a year
“very user-friendly experience”
Pros
Using it felt really easy and that was the part I appreciated the most.
Cons
Honestly I can't think of anything I disliked about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doriane
Hospital & Health Care, 500+ employees
Less than a year
“pretty easy to use and team is always ready to listen”
Pros
The platform is easy to use and the project team is always ready to listen to our needs.
Cons
It evolves a little too fast for my liking so sometimes I get lost with the changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Rex
Marketing and Advertising, 11-50 employees
Less than a year
“Simple with a great AI tool, limited advanced customization”
Pros
It is simple to use and comes with a great AI tool for building courses.
Cons
Well it is not as customizable as I would like for delivering more advanced and complex learning material.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Rafael
Banking, 500+ employees
More than a year
“tracking learning modules is not a problem now”
Pros
Tracking current learning modules is easy and pretty simple. Overall the system is very user friendly and provides users with a wide variety of helpful questions and answers.
Cons
Depending on the format we pick, it can feel like we are in a pop-up window instead of a proper browser tab.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Aurore
Construction, 500+ employees
Less than a year
“Simple module creation with useful user groups”
Pros
Creating modules and inserting our different documents is very simple and we like the gamification features. Plus the ability to separate our user groups is also very useful.
Cons
The vocabulary used can sometimes be confusing for users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Erinn
Accounting, 51-100 employees
Less than 6 months
“Stands out for video feedback”
Pros
What really stands out to me about 360Learning is the ability to upload videos directly into a classroom. Then, anyone on our team can watch them and answer related questions right there. You can even mark feedback directly on the video timeline which is incredibly useful for pinpointing specific moments.
Cons
I do not have any general complaints about the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Construction, 500+ employees
More than a year
“user-friendly with fantastic features”
Pros
The software's user-friendliness, the fantastic features it offers and how incredibly simple it is to set up are all absolutely great.
Cons
Nothing much but the homepage layout can sometimes be a bit complicated for some users to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Vanille
Construction, 500+ employees
Less than a year
“excellent support and helpful academy”
Pros
Well the support from the 360Learning project team is excellent and the available academy for learning the tool is proven pretty helpful for us too. The platform also provides a wide range of options for creating truly engaging and effective e-learning content.
Cons
Its user experience isn't the most simplest for our learners so I feel like it could be more user friendly. The customization options could also be better for instance, it would be great to automatically set images based on the skills linked to a module, rather than having to do it manually.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
7
Bruno
Hospital & Health Care, 500+ employees
Less than a year
“Multi-functional with great support”
Pros
Its multi-functionality is a big plus, along with the support and availability of our Customer Success Partner.
Cons
I feel like the administrator role can feel a bit complex and overwhelming for people who are not already familiar with the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9