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360Learning Reviews

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Claimed

Claimed

Total 522 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Melissa

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0

“easy to use for all our employees”

Pros

From our employees perspective, the platform is very simple and easy to use.

Cons

I feel like the search function could be a bit more user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
julien

Pharmaceuticals, 500+ employees

More than a year

5.0

“Impressive speed for solving problems”

Pros

Their speed in responding to problems and handling various topics is truly impressive and very much appreciated.

Cons

In my opinion it should be easier to configure the settings for mandatory training.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MK
Melissa K.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

“user-friendly for employees”

Pros

As an employee, the platform feels very user friendly and simple to work with.

Cons

The only thing I'd want improved is the search since it could be a little easier to find things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
julien l.

Pharmaceuticals, 500+ employees

More than a year

5.0

“reactive support and follow-up”

Pros

Team is very responsive when it comes to handling issues and answering different questions or concerns.

Cons

I'd just like the mandatory training settings to be easier to configure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jon M.

Information Technology and Services, 500+ employees

Less than a year

4.0

“Engaging collaborative learning platform”

Pros

Collaborative and social learning features work really well and the content creation tool is user-friendly which makes building materials easy.

Cons

Advanced reporting and analytics are a bit limited and course customization could offer more flexibility.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

AC
Alexandros C.

Sports, 1-10 employees

Less than 6 months

5.0

“well-structured learning path”

Pros

Website is thoughtfully organized and educational which makes it really helpful for planning and structuring your learning journey.

Cons

It does take a bit of time to get familiar with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jerome

Airlines/ Aviation, 101-500 employees

Less than a year

5.0

“An excellent experience for everyone”

Pros

Both the user and administrator experience are excellent. The support we received during the initial setup and afterwards has been outstanding too.

Cons

It is very difficult to find anything negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Samantha

Electrical/ Electronic Manufacturing, 51-100 employees

Less than a year

5.0

“appreciate how simple it is”

Pros

The thing I enjoyed most about 360Learning was how simple it is to use.

Cons

Nothing really comes to mind for what I liked least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicolas

Insurance, 11-50 employees

More than a year

5.0

“Helpful stats for tracking progress”

Pros

360Learning statistics are really helpful for tracking progress and designing new training modules is an easy, simple process which I like the most about it.

Cons

I noticed that the support team can be slow to respond and some of the English terms are hard to understand.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

NV
Nicolas V.

Insurance, 11-50 employees

More than a year

5.0

“powerful stats and module design”

Pros

The statistics are very useful and designing modules is easy and convenient.

Cons

Support can be slow to respond and some English terms are hard to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

JC
Jerome C.

Airlines/ Aviation, 101-500 employees

Less than a year

5.0

“Excellent support and admin experience”

Pros

From both the user and administrator side, the experience has been excellent. The support team during the initial platform setup and even afterward has been outstanding as well.

Cons

It's honestly very hard to come up with anything negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Electrical/ Electronic Manufacturing, 101-500 employees

Less than a year

5.0

“very user-friendly experience”

Pros

Using it felt really easy and that was the part I appreciated the most.

Cons

Honestly I can't think of anything I disliked about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Doriane

Hospital & Health Care, 500+ employees

Less than a year

5.0

“pretty easy to use and team is always ready to listen”

Pros

The platform is easy to use and the project team is always ready to listen to our needs.

Cons

It evolves a little too fast for my liking so sometimes I get lost with the changes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

R
Rex

Marketing and Advertising, 11-50 employees

Less than a year

4.0

“Simple with a great AI tool, limited advanced customization”

Pros

It is simple to use and comes with a great AI tool for building courses.

Cons

Well it is not as customizable as I would like for delivering more advanced and complex learning material.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

R
Rafael

Banking, 500+ employees

More than a year

4.0

“tracking learning modules is not a problem now”

Pros

Tracking current learning modules is easy and pretty simple. Overall the system is very user friendly and provides users with a wide variety of helpful questions and answers.

Cons

Depending on the format we pick, it can feel like we are in a pop-up window instead of a proper browser tab.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Aurore

Construction, 500+ employees

Less than a year

5.0

“Simple module creation with useful user groups”

Pros

Creating modules and inserting our different documents is very simple and we like the gamification features. Plus the ability to separate our user groups is also very useful.

Cons

The vocabulary used can sometimes be confusing for users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

E
Erinn

Accounting, 51-100 employees

Less than 6 months

5.0

“Stands out for video feedback”

Pros

What really stands out to me about 360Learning is the ability to upload videos directly into a classroom. Then, anyone on our team can watch them and answer related questions right there. You can even mark feedback directly on the video timeline which is incredibly useful for pinpointing specific moments.

Cons

I do not have any general complaints about the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cindy

Construction, 500+ employees

More than a year

5.0

“user-friendly with fantastic features”

Pros

The software's user-friendliness, the fantastic features it offers and how incredibly simple it is to set up are all absolutely great.

Cons

Nothing much but the homepage layout can sometimes be a bit complicated for some users to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

V
Vanille

Construction, 500+ employees

Less than a year

4.0

“excellent support and helpful academy”

Pros

Well the support from the 360Learning project team is excellent and the available academy for learning the tool is proven pretty helpful for us too. The platform also provides a wide range of options for creating truly engaging and effective e-learning content.

Cons

Its user experience isn't the most simplest for our learners so I feel like it could be more user friendly. The customization options could also be better for instance, it would be great to automatically set images based on the skills linked to a module, rather than having to do it manually.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

7

B
Bruno

Hospital & Health Care, 500+ employees

Less than a year

5.0

“Multi-functional with great support”

Pros

Its multi-functionality is a big plus, along with the support and availability of our Customer Success Partner.

Cons

I feel like the administrator role can feel a bit complex and overwhelming for people who are not already familiar with the platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9