Rahul
Hospital & Health Care, 500+ employees
More than a year
“Numerous tools for tracking progress”
Pros
It provides numerous tools for users to share content and track learner progress. Plus being able to create our own courses, with an interactive team to help with onboarding, adds tremendous value.
Cons
Having more options for creating content would be a big help. Plus I think the reporting features also need to be stronger and there are frequent updates to keep track of for the platform to work well which users should know about to get the most from the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Rafael G.
Banking, 500+ employees
More than a year
“Perfect learning module tracking”
Pros
Keeping up with current learning modules is easy and the platform feels simple to use. It also gives users a wide range of different questions and answers which makes the experience more useful and engaging.
Cons
Based on the format you choose, it can sometimes come across more like a pop-up window than a tab.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Rex B.
Marketing and Advertising, 11-50 employees
Less than a year
“smart course builder!”
Pros
Platform is easy to work with and the AI for building courses does a really nice job.
Cons
It doesn't offer as much customization as I'd expect for more advanced or complex learning needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Erinn B.
Accounting, 101-500 employees
Less than 6 months
“video feedback that really delivers”
Pros
One feature that has been especially useful is being able to upload videos into a classroom, then let anyone on our team go in, watch them and answer any questions included there. It's also really helpful that feedback can be added directly within that same video.
Cons
I really don't have any general complaints about this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cindy S.
Construction, 500+ employees
More than a year
“user-friendly and feature-rich platform”
Pros
Tool feels very user-friendly, offers a great range of features and is simple to set up.
Cons
The homepage layout can sometimes be a bit confusing for certain users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bruno B.
Hospital & Health Care, 500+ employees
Less than a year
“Powerful tool”
Pros
Its versatility is a real plus and the support from the CSP team has been excellent. They are available when needed and provide helpful guidance throughout.
Cons
The administrator role can seem a bit complex for people who are not already familiar with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vanille S.
Construction, 500+ employees
Less than a year
“engaging e-learning with strong support”
Pros
Project team's guidance on using the platform has been really valuable and the academy available for training is a big plus when it comes to learning the tool properly. The platform also provides a wide range of options for building engaging e-learning content.
Cons
One thing that stands out less positively is that the platform's ergonomics are not always the most simple for learners to grasp. Customization could also be improved, for example by allowing images to be assigned automatically based on the skills linked to each module.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Rahul K.
Hospital & Health Care, 500+ employees
More than a year
“strong course tools and onboarding”
Pros
There are plenty of tools available that help users make the most of content delivery and track learner progress effectively. Being able to build your own courses, along with having an interactive team that helps with onboarding, adds a lot of value to the platform.
Cons
It would be even better with more content creation options. Better reporting features would also make a big difference. On top of that, the platform has frequent updates that users need to keep up with for the best performance so staying aware of those is important to get the most out of the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Aurore G.
Construction, 500+ employees
Less than a year
“engaging modules and smart group management”
Pros
Building modules works really well and adding our different documents is very convenient. The gamification features are also a real plus and being able to separate our user groups makes management much more effective.
Cons
Some of the terminology can be a bit confusing at times and may sometimes mix users up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Louisa
Retail, 500+ employees
Less than a year
“Helpful but customization options are limited”
Pros
The collaborative learning feature helped us build relationships between new employees who were onboarding together.
Cons
There are not as many customization features as I expected for building complex training and it is not easy to get in touch with customer service.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
3
Functionality
4
Sonja
Civic & Social Organization, 500+ employees
Less than 6 months
“collaborative learning for global teams”
Pros
Collaborative learning makes it pretty easy for us to involve different people in the training process. The automatic translation feature in the modules is also extremely helpful for our global teams.
Cons
The group hierarchy is not clearly visible and the sign-up process for classroom sessions is not logical as it takes three clicks just to register for a specific time slot.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Leomer
Hospitality, 500+ employees
Less than a year
“easy to use with excellent courses”
Pros
I like the platform as it is easy to use and navigate, with a very user-friendly interface. Also the variety of courses available to users is absolutely excellent so there is something for everyone to learn and grow!
Cons
Nothing much to share when it comes to cons.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Marco
Banking, 500+ employees
Less than 6 months
“Amazing AI for course building but expensive”
Pros
Their new AI technology for course building is amazing and the platform as a whole is very easy to use.
Cons
The price is quite high compared to their competitors I explored.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Marco E.
Banking, 500+ employees
Less than 6 months
“impressive AI course builder”
Pros
The new AI-powered course-building feature is fantastic and the platform as a whole is easy to use.
Cons
The pricing is on the expensive side compared with competing platforms.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Sonja K.
Civic & Social Organization, 500+ employees
Less than 6 months
“collaborative learning with handy translation”
Pros
Working together in this tool feels very practical because different people can be included without much hassle and the automatic translation built into the modules is really helpful.
Cons
The group hierarchy is not clearly visible and the classroom login/session flow feels confusing since it takes three clicks to sign into a specific time slot.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Louisa C.
Retail, 500+ employees
Less than a year
“helpful for team onboarding”
Pros
It supported collaborative learning which helped new employees going through onboarding together build relationships with one another.
Cons
There weren't as many customization options as I expected for more complex training needs and customer service was not easy to get in touch with.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Leomer L.
Hospitality, 500+ employees
Less than a year
“clean and user-friendly design”
Pros
Platform is simple to use, easy to move around in and has a very user-friendly interface.
Cons
A good range of courses is available for users to choose from.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sigrun
Renewables & Environment, 101-500 employees
Less than 6 months
“Well-structured platform, confusing menu navigation”
Pros
You can tell the entire platform is well thought-out. The underlying structure and logic are solid and often match how I naturally think about setting up my e-learning projects. Plus I see the potential for it to meet even higher demands as our company and project complexity grow.
Cons
Well the menu structure is not very easy to figure out and it takes time to understand how all the different menu bars relate to each other. This makes some functions less accessible. For instance you can reach the analytics section through at least three different paths, but not all paths let you analyze the same data with the same level of detail.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Renewables & Environment, 101-500 employees
Less than 6 months
“well thought-out platform”
Pros
From using it, it's clear that the whole platform has been designed with a lot of thought behind it. The underlying structure and logic are well built and often match the way I naturally want to set up my e-learning projects. I can also see real potential for the platform to meet higher-level demands as our company grows and the complexity of our projects increases.
Cons
The menu structure is not completely simple and it takes a bit of time to understand how the many different menu bars relate to each other. That makes some functions less directly accessible than they should be. For example, you can reach the reporting area in at least three different ways but not all of those paths let you analyze the same things with the same level of detail.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Marie
Higher Education, 11-50 employees
Less than a year
“great diversity but not basic”
Pros
It allows for a great diversity of activities and the authoring tool is very practical too.
Cons
The platform is not as simple to use as advertised. I noticed it also lacks assessment features with options to limit cheating which is essential for institutions like schools that have in-person classes.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
6