Total 524 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rahul

Hospital & Health Care, 500+ employees

More than a year

4.0
September 2024

Numerous tools for tracking progress

Pros

It provides numerous tools for users to share content and track learner progress. Plus being able to create our own courses, with an interactive team to help with onboarding, adds tremendous value.

Cons

Having more options for creating content would be a big help. Plus I think the reporting features also need to be stronger and there are frequent updates to keep track of for the platform to work well which users should know about to get the most from the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

RG

Rafael G.

Banking, 500+ employees

More than a year

4.0
September 2024

Perfect learning module tracking

Pros

Keeping up with current learning modules is easy and the platform feels simple to use. It also gives users a wide range of different questions and answers which makes the experience more useful and engaging.

Cons

Based on the format you choose, it can sometimes come across more like a pop-up window than a tab.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RB

Rex B.

Marketing and Advertising, 11-50 employees

Less than a year

4.0
September 2024

smart course builder!

Pros

Platform is easy to work with and the AI for building courses does a really nice job.

Cons

It doesn't offer as much customization as I'd expect for more advanced or complex learning needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

EB

Erinn B.

Accounting, 101-500 employees

Less than 6 months

5.0
September 2024

video feedback that really delivers

Pros

One feature that has been especially useful is being able to upload videos into a classroom, then let anyone on our team go in, watch them and answer any questions included there. It's also really helpful that feedback can be added directly within that same video.

Cons

I really don't have any general complaints about this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CS

Cindy S.

Construction, 500+ employees

More than a year

5.0
September 2024

user-friendly and feature-rich platform

Pros

Tool feels very user-friendly, offers a great range of features and is simple to set up.

Cons

The homepage layout can sometimes be a bit confusing for certain users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BB

Bruno B.

Hospital & Health Care, 500+ employees

Less than a year

5.0
September 2024

Powerful tool

Pros

Its versatility is a real plus and the support from the CSP team has been excellent. They are available when needed and provide helpful guidance throughout.

Cons

The administrator role can seem a bit complex for people who are not already familiar with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VS

Vanille S.

Construction, 500+ employees

Less than a year

4.0
September 2024

engaging e-learning with strong support

Pros

Project team's guidance on using the platform has been really valuable and the academy available for training is a big plus when it comes to learning the tool properly. The platform also provides a wide range of options for building engaging e-learning content.

Cons

One thing that stands out less positively is that the platform's ergonomics are not always the most simple for learners to grasp. Customization could also be improved, for example by allowing images to be assigned automatically based on the skills linked to each module.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

RK

Rahul K.

Hospital & Health Care, 500+ employees

More than a year

4.0
September 2024

strong course tools and onboarding

Pros

There are plenty of tools available that help users make the most of content delivery and track learner progress effectively. Being able to build your own courses, along with having an interactive team that helps with onboarding, adds a lot of value to the platform.

Cons

It would be even better with more content creation options. Better reporting features would also make a big difference. On top of that, the platform has frequent updates that users need to keep up with for the best performance so staying aware of those is important to get the most out of the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

AG

Aurore G.

Construction, 500+ employees

Less than a year

5.0
September 2024

engaging modules and smart group management

Pros

Building modules works really well and adding our different documents is very convenient. The gamification features are also a real plus and being able to separate our user groups makes management much more effective.

Cons

Some of the terminology can be a bit confusing at times and may sometimes mix users up.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

L

Louisa

Retail, 500+ employees

Less than a year

3.0
August 2024

Helpful but customization options are limited

Pros

The collaborative learning feature helped us build relationships between new employees who were onboarding together.

Cons

There are not as many customization features as I expected for building complex training and it is not easy to get in touch with customer service.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

3

Functionality

4

S

Sonja

Civic & Social Organization, 500+ employees

Less than 6 months

4.0
August 2024

collaborative learning for global teams

Pros

Collaborative learning makes it pretty easy for us to involve different people in the training process. The automatic translation feature in the modules is also extremely helpful for our global teams.

Cons

The group hierarchy is not clearly visible and the sign-up process for classroom sessions is not logical as it takes three clicks just to register for a specific time slot.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

L

Leomer

Hospitality, 500+ employees

Less than a year

4.0
August 2024

easy to use with excellent courses

Pros

I like the platform as it is easy to use and navigate, with a very user-friendly interface. Also the variety of courses available to users is absolutely excellent so there is something for everyone to learn and grow!

Cons

Nothing much to share when it comes to cons.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Marco

Banking, 500+ employees

Less than 6 months

4.0
August 2024

Amazing AI for course building but expensive

Pros

Their new AI technology for course building is amazing and the platform as a whole is very easy to use.

Cons

The price is quite high compared to their competitors I explored.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

ME

Marco E.

Banking, 500+ employees

Less than 6 months

4.0
August 2024

impressive AI course builder

Pros

The new AI-powered course-building feature is fantastic and the platform as a whole is easy to use.

Cons

The pricing is on the expensive side compared with competing platforms.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8

SK

Sonja K.

Civic & Social Organization, 500+ employees

Less than 6 months

4.0
August 2024

collaborative learning with handy translation

Pros

Working together in this tool feels very practical because different people can be included without much hassle and the automatic translation built into the modules is really helpful.

Cons

The group hierarchy is not clearly visible and the classroom login/session flow feels confusing since it takes three clicks to sign into a specific time slot.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

LC

Louisa C.

Retail, 500+ employees

Less than a year

3.0
August 2024

helpful for team onboarding

Pros

It supported collaborative learning which helped new employees going through onboarding together build relationships with one another.

Cons

There weren't as many customization options as I expected for more complex training needs and customer service was not easy to get in touch with.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

LL

Leomer L.

Hospitality, 500+ employees

Less than a year

4.0
August 2024

clean and user-friendly design

Pros

Platform is simple to use, easy to move around in and has a very user-friendly interface.

Cons

A good range of courses is available for users to choose from.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

S

Sigrun

Renewables & Environment, 101-500 employees

Less than 6 months

5.0
July 2024

Well-structured platform, confusing menu navigation

Pros

You can tell the entire platform is well thought-out. The underlying structure and logic are solid and often match how I naturally think about setting up my e-learning projects. Plus I see the potential for it to meet even higher demands as our company and project complexity grow.

Cons

Well the menu structure is not very easy to figure out and it takes time to understand how all the different menu bars relate to each other. This makes some functions less accessible. For instance you can reach the analytics section through at least three different paths, but not all paths let you analyze the same data with the same level of detail.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Renewables & Environment, 101-500 employees

Less than 6 months

5.0
July 2024

well thought-out platform

Pros

From using it, it's clear that the whole platform has been designed with a lot of thought behind it. The underlying structure and logic are well built and often match the way I naturally want to set up my e-learning projects. I can also see real potential for the platform to meet higher-level demands as our company grows and the complexity of our projects increases.

Cons

The menu structure is not completely simple and it takes a bit of time to understand how the many different menu bars relate to each other. That makes some functions less directly accessible than they should be. For example, you can reach the reporting area in at least three different ways but not all of those paths let you analyze the same things with the same level of detail.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Marie

Higher Education, 11-50 employees

Less than a year

3.0
June 2024

great diversity but not basic

Pros

It allows for a great diversity of activities and the authoring tool is very practical too.

Cons

The platform is not as simple to use as advertised. I noticed it also lacks assessment features with options to limit cheating which is essential for institutions like schools that have in-person classes.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

6