Articulate 360 Reviews
Total 347 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars25%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Abigail
Education Management, 101-500 employees
More than a year
“Storyline has come a long way
Pros
Articulate has put significant effort into developing a comprehensive suite of tools that most e-learning professionals will find indispensable, including Storyline, Rise, and Review. While the Content Library is generally useful, it becomes somewhat limited when working in a specialized industry.
Cons
Rise lacks several features that would make it preferable to Storyline for rapid development. Storyline's slow development pace in day-to-day work leads to heavier reliance on Rise, despite its limitations. Improvements are needed to enhance Rise's functionality and compete with other products on the market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Chris
Banking, 500+ employees
More than a year
“Game Changer for Instructional Designers
Pros
This tool is incredibly easy to adopt and use for training purposes. It's our go-to for creating training programs across various initiatives at our organization. The suite of products helps us create final eLearning courses for stakeholders effortlessly. Whether it's video creation capabilities in Peek and Replay 360 or crafting interactive content in Storyline and Rise, Articulate 360 streamlines the process. The Review feature makes it exceptionally easy for stakeholders to provide feedback on the material created. The availability of different templates and media in the Content Library facilitates the creation of professional-looking and cohesive programs.
Cons
Logging in can be a major pain point, with occasional errors likely stemming from strict organizational information security and networking guidelines regarding cloud-based systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“Great elearning authoring tool
Pros
It's incredibly user-friendly and intuitive. I've developed several interactive modules using the software, and the content library of high-resolution images enhances the quality of the output.
Cons
One issue encountered while capturing screens and conducting simulations is that the published content blurs during on-screen interactions, particularly in the Chrome browser. These issues have been logged, and hopefully, the latest update will address them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Calum
Information Technology and Services, 101-500 employees
More than a year
“The best in rapid eLearning Development
Pros
It's incredibly easy to use, with advanced actions in highly interactive courses being straightforward to design and build. Having prior experience as a developer in Flash allows for creativity in course design, and I've yet to encounter anything that cannot be achieved using triggers and variables. Compared to Adobe Captivate, which often required additional coding for similar functionality, Articulate 360 is a superior choice.
Cons
Occasionally, course files become corrupted and cannot be saved, although this happens infrequently. Saving a new version of the course often resolves the issue, but intensive overnight work on a course build has led to file corruption, necessitating starting the build from scratch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yves
Human Resources, 500+ employees
More than a year
“Great generalist product
Pros
Storyline is the easiest yet most comprehensive e-learning software I use and recommend to my clients. It's straightforward and encompasses most functionalities needed in an e-learning module.
Cons
The desktop version's cost is quite steep, requiring companies that aren't cloud-friendly to manage and allocate licenses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tracy
E-Learning, 1-10 employees
More than a year
“Easy to Use and Does the Job
Pros
This software package is user-friendly and doesn't require a master's degree to develop courses. Its compatibility with PowerPoint simplifies the process of transitioning existing training materials into online courses. The tech support is responsive and effective when needed.
Cons
Over the years, I've encountered issues with crashing and freezing, which seem to be common problems with the software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Krishna
Medical Devices, 500+ employees
More than a year
“Great tool but lacks responsive capabilities what its competitor has
Pros
It's highly user-friendly and intuitive. Articulate Rise is ideal for microlearning, while Storyline excels in customized interactions. Replay serves as a fantastic tool for recording screen captures.
Cons
I wish Storyline had more responsive features, and Rise offered additional capabilities like 360 video and image integration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
James
E-Learning, 1-10 employees
More than a year
“Storyline is Good - Could be Better
Pros
The features offered are excellent for designing e-learning courses, with an overall user-friendly interface. The ability to publish in multiple formats, including SCORM and PPT, streamlines the creation of e-learning courses.
Cons
While generally user-friendly, some features are missing from Storyline, requiring the use of JavaScript. Ideally, if the software can perform a function, it should be achievable within the software itself.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Rachel
Computer Software, 51-100 employees
More than a year
“Best e-learning tool
Pros
Articulate 360 is easy to use, intuitive, and offers great features. The suite of tools available is phenomenal.
Cons
The price may not be optimal for small organizations, but the benefits outweigh the cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patrick
Telecommunications, 51-100 employees
More than a year
“My bread and butter Elearning package
Pros
It's incredibly easy to use, almost intuitive. If you understand how to use PowerPoint, you'll feel right at home with this software. With a wealth of built-in functionality compared to Captivate, you can publish impressive courses with minimal effort. By investing time in learning its advanced features, you can craft stunning courses. I've been using this software since version 1, and it keeps getting better. The user forum is an invaluable resource, and the support is attentive.
Cons
Upgrades have occasionally caused issues with our lessons, such as crashing when quizzes or surveys are included. Previous upgrades caused compatibility issues with our LMS, leading to lessons not being tracked or warnings being sent. While not entirely Articulate's fault, these compatibility issues caused significant inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Dena
Chemicals, 500+ employees
More than a year
“Articulate Storyline
Pros
I value the polished and professional aesthetics of the presentation/training module offered by this product. It serves as a powerful learning tool, leaving a lasting impact on learners.
Cons
Since it's a robust program, becoming proficient does take some time. However, the more I use it, the easier it gets. Expecting to jump in without needing a fair bit of training isn't realistic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Education Management, 51-100 employees
More than a year
“Rise is on the Rise
Pros
Having been in the L&D industry for over 10 years, I've long been a fan of Storyline and am now enjoying the additions being made to Rise, such as branch scenarios.
Cons
Accessibility does not yet meet WCAG standards, which is a priority for us. We hope to see further adaptation of these capabilities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Dena
Chemicals, 500+ employees
More than a year
“Articulate Storyline
Pros
I truly value the sleek and functional design of the professionally-crafted presentations and training modules provided by this product. It serves as a powerful and comprehensive learning tool that leaves a lasting impression.
Cons
Because it's such a robust program, there's a learning curve to becoming proficient. However, the more you use it, the smoother it gets. Don't expect to master it without some training initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
“eLearning Design made easy
Pros
This subscription simplifies the development of fantastic eLearning courses. Whether it's quick cloud-based courses in Rise or more intricate course development in Storyline, it doesn't get any easier.
Cons
As usual, the subscription cost could be lower, but fortunately, it's not exorbitant. I wish they'd eliminate Quizmaker already.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
E-Learning, 1-10 employees
More than a year
“Powerful eLearning Platform Suite
Pros
Articulate 360 offers a suite of eLearning programs for developing engaging online content. Rise simplifies responsive design, while Studio enhances PowerPoint presentations. Storyline anchors the suite, albeit with a learning curve, yet supported by a robust online community and outstanding webinars.
Cons
Continual updates with Articulate have had their drawbacks. After one update, my ability to preview content in Articulate Storyline 360 malfunctioned. Previewing content and understanding the timing of elements on a slide are crucial. Fortunately, I could uninstall the update and revert to an earlier version, but it meant missing out on new features. Technical support's handling of the issue was subpar, and I often had to rely on trial and error to find solutions. While the initial issue has mostly been resolved, some lingering problems remain. Nonetheless, the Articulate Community surpasses the typical technical support responses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Emre
E-Learning, 51-100 employees
More than a year
“Great software for great learning experiences
Pros
Storyline's user-friendly interface enables fast creation of interactive learning. Its PowerPoint-like interface is welcoming to new users.
Cons
Small or medium-sized businesses with infrequent e-learning needs might struggle with the ongoing subscription cost. Lowering the price point would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Valerie
Machinery, 500+ employees
Less than a year
“New user looking to make corporate videos
Pros
There are abundant resources and information available for self-learning. While it takes some time, the software is easy to use at both basic and advanced levels.
Cons
I'd appreciate local training classes for advancing our skills.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Tim
E-Learning, 1-10 employees
More than a year
“Powerful eLearning Platform Suite
Pros
Articulate 360 offers a suite of eLearning programs that enable the development of engaging online learning content for various user levels and needs. Rise, for instance, simplifies the creation of responsive design content, while Studio enhances PowerPoint presentations. With an extensive Content Library 360 and tools for screen recording and capturing, Articulate provides comprehensive support for eLearning development. However, the cornerstone of Articulate is Storyline 360, which boasts robust features despite a learning curve. Fortunately, the strong online Articulate Community offers valuable assistance and resources for mastering these tools.
Cons
The continuous updates from Articulate caused some issues for me as a user. After a routine update, I found that my ability to preview content in Articulate Storyline 360 wasn't working properly. Although this issue has mostly been resolved, there are still lingering problems. However, the Articulate Community has been more helpful than technical support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Sameer
E-Learning, 500+ employees
More than a year
“Best tool for developing modules and for e-learning domain
Pros
Ideal for developing modules at any level with ease and efficiency compared to other tools in the market. Its layering capability for interactions allows for extensive customization. The responsive player keeps it competitive, eliminating the need for multiple developments as with other tools.
Cons
There's an online and offline tool variant, with the online version being regularly updated. However, the offline version takes longer to receive updates, so users need to plan module development accordingly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Javier
Design, 1-10 employees
More than a year
“Good for small or simple projects!
Pros
The software is straightforward to use and learn, allowing for the creation of applications or interactive sliders with ease. The results are professional, and there are plenty of configuration options for the output.
Cons
Perhaps the interface feels a bit outdated, like it's from ten years ago. However, for creative individuals, it's still possible to undertake significant projects. Some features are limited, so if you require complex tasks, this might not be the ideal software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9