Total 347 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Cameron

E-Learning, 101-500 employees

Less than a year

4.0
September 2025

Boosted our engagement!

Pros

This program boosted our engagement dramatically. It was the key factor that transformed our training from just checking a box to enabling genuine learning.

Cons

A monthly payment plan would be much better especially for individual users. Plus the annual subscription makes it difficult for anyone not getting it through their company.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Aimee

E-Learning, 11-50 employees

Less than a year

4.0
September 2025

Creates fantastic and engaging courses

Pros

You can create courses that look fantastic and really engage learners. Rise is also pretty simple to learn for quick course building, while Storyline offers a lot more room for customization.

Cons

Some features feel a bit limited unless we dive deep into Storyline which has a steep learning curve. The subscription cost is also quite high.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

J

Jennifer

Machinery, 101-500 employees

More than a year

5.0
September 2025

lets me be creative every day!!

Pros

Storyline 360 is amazing. It lets me be creative every single day which makes my job fun and exciting.

Cons

It can be a bit buggy at times. For example the text-to-speech feature sometimes just stops working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Trish

Real Estate, 500+ employees

Less than a year

4.0
September 2025

powerhouse for personalized learning

Pros

The platform lets us fully personalize and customize all our learning content for our specific audience. We can also customize it for each of our different employee groups like technicians, managers and leadership.

Cons

We've faced some challenges integrating the platform with our current LMS. Also SCORM files can be problematic, often making it difficult to link and update content smoothly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

D

Deedre

Insurance, 500+ employees

More than a year

5.0
September 2025

Interactive learning!

Pros

It lets us transform training from simple, read-only PowerPoints into an interactive learning experience. I am also really excited to start using the new AI features.

Cons

I feel like it would be great if Rise allowed for smoother audio integration rather than just having a box that the user has to click to play.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kristin

Accounting, 500+ employees

More than a year

5.0
September 2025

impactful e-learning modules

Pros

We can build e-learning modules that truly make an impact on our learners whether we use Rise or the more advanced Storyline.

Cons

It sometimes feels behind on features that should be standard though I must say they are doing a good job with their recent updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

E

Erica

E-Learning, 51-100 employees

Less than a year

4.0
September 2025

Fast & simple course building

Pros

Building courses is fast and simple. Most blocks in Rise have accessibility built right in and the responsive design is a must have for our sponsors. The interface is also clean and easy to navigate, letting us create professional looking training without needing design or coding skills.

Cons

The formatting options for images and text in Rise blocks feel quite limited. While the new blocks were exciting to see, it is disappointing that they are not fully responsive. That said I would say they did work nicely as custom dividers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

E

Ellyssa

Biotechnology, 51-100 employees

More than a year

5.0
September 2025

Great online resources

Pros

The online resources and support are so good that anyone can learn to use the platform with confidence.

Cons

When I first learned Storyline, the platform was confusing because my local support person did not provide the online training resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Julie

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Incredibly useful for creating simulations

Pros

This sofware's products have been incredibly useful for creating simulations, branching scenarios and for rapid course development.

Cons

I feel like some of the interactive blocks in Rise could use more options for personalizing text.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Brian

Pharmaceuticals, 500+ employees

More than a year

5.0
September 2025

modern and collaborative e-learning

Pros

It is so easy to use, works well with other tools we use and the AI functions and language translation are great! Rise is particularly simple to use with a modern, sleek look. The Review feature is also a fantastic way to gather input from others.

Cons

Storyline can feel a bit clunky and is harder to use. The learning curve is also longer than Rise's and it can be tricky to figure out what went wrong when there is an issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Ashley

Hospital & Health Care, 500+ employees

Less than a year

5.0
September 2025

An essential tool for my work

Pros

To be honest, this is an essential tool for my work and has dramatically improved our results. Overall the software is incredibly comprehensive, packed with all the information and capabilities needed to enhance learning outcomes.

Cons

This is a bit specific but in Storyline, the first click on an option sometimes does not register. As I often have to click a second time to activate features like adding a text entry or a hotspot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cheryl

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Simple for beginners, powerful for experts

Pros

It is simple for beginners to pick up yet powerful enough for experts and the wide range of interactions also keeps learners actively involved with the material.

Cons

The preview feature can be a bit slow and publishing sometimes takes longer than I would like. This is a minor point though and does not overshadow what a great product it is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

E

Elizabeth

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2025

user friendly with a fantastic AI

Pros

All the tools are so user-friendly and the AI assistant is fantastic for helping us create and polish course content.

Cons

My account rep does not always reach out and sometimes they change without any notice, leaving me to contact them for help. So it would be nice to have regular check-ins, even if it is just once a year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Madelyn

Financial Services, 500+ employees

More than a year

5.0
September 2025

A huge plus for customizability

Pros

The customizability is a huge plus. We can seamlessly pull Storyline content into a Rise course and the block tool makes it easy to apply our company's branding everywhere.

Cons

The customizability in Rise is overall great but it would be better if we could freely reformat text alignment. Having the option to left-align or center text, as well as choose fonts within existing blocks, would be a significant improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nicole

Building Materials, 500+ employees

Less than a year

5.0
September 2025

AI powered course creation

Pros

We can develop course content that reaches many types of learners. Plus the new AI advances also help us build courses much faster.

Cons

There are no animated characters to help narrate content which I feel like would really boost user engagement and it would be great to have more interactive elements like that.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

C

Chris

Financial Services, 500+ employees

More than a year

5.0
September 2025

Lets us create content rapidly!

Pros

it lets us create content rapidly and it offers a clean, seamless experience for both the creators and the learners.

Cons

i feel like AI features could use better standardization right now using the AI forces us to stick with its provided theme template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Angela

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
September 2025

Builds interactive & creative platforms

Pros

I love Articulate 360 because it allows me to build interactive and creative learning platforms that truly draw trainees in. This engaging approach makes it much more likely they will actually remember what they learned.

Cons

My only issue is my own lack of knowledge. My job requires a lot of travel so I do not get much office time to explore everything the programs can do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Dore

Hospital & Health Care, 51-100 employees

Less than a year

5.0
September 2025

limitless creativity for e-learning

Pros

The versatility is my favorite part. No matter what kind of learning experience I imagine, I know Articulate 360 has the tools to make it a reality.

Cons

There is a definite learning curve at the start and proper training is a must. While Rise 360 is easy to pick up, but in my experience tools like Storyline need more time and training to master.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

April

E-Learning, 11-50 employees

Less than a year

5.0
September 2025

Meets all our standards!!

Pros

I'm a big fan of it!!! it meets all our accessibility standards and is so easy to use. I became an instructional designer by accident and using it along with their trainings and webinars has taught me so much. The staff is also very responsive whenever I have questions or run into problems.

Cons

Nothing comes to mind. It works very well for me, my organization and everyone taking our courses. Thank you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

amber

Financial Services, 51-100 employees

Less than a year

5.0
September 2025

loveeeee the experience

Pros

The seamless user experience is the best. I especially love using Articulate Rise and Reach. In fact I have convinced two different companies to purchase Articulate Rise.

Cons

Well the desktop apps are not very accessible. So I feel like it would be great if they were all web-based or available as a native Mac download without needing a virtual machine.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9