Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
May 2018

Ease of use

Pros

It is so easy to use and makes it simple for me to find my way around assignments and course materials without getting lost.

Cons

During my internship in the Institutional Effectiveness office, we often talked about how this platform struggled with tracking learning outcomes assessment effectively.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KM

Kayla M.

Enterprise, 500+ employees

4.0
May 2018

Can adjust it according to my needs

Pros

It's amazing how well-organized everything is and love being able to customize the interface to fit my needs.

Cons

I'm not a fan of the discussion feature as it feels clunky and doesn't work smoothly for conversations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

NS

Nancy S.

Enterprise, 500+ employees

4.0
April 2018

Complex system!

Pros

I can grade papers online and leave voice comments, which is incredibly convenient. The integrated turnitin.com feature is brilliant. Creating modules for online teaching is easy and students really enjoy the journal feature. The discussion boards are user-friendly too.

Cons

The interface is complex and helping students becomes challenging since I can't view their screen alongside mine simultaneously. Many features like the feedback studio feel slow to respond, plus finding specific tools or information the easiest.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

2.0
April 2018

some features are confusing

Pros

This tool really ties together all the different parts of my work and coursework.

Cons

Online features aren't very user-friendly and can be pretty confusing.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

5

A

Anonymous

Small Business, 11-50 employees

1.0
April 2018

Full of problems!!!

Pros

Nothing good to mention. I find myself constantly having to log back in which gets really frustrating after a while.

Cons

The system is constantly offline for maintenance which is incredibly frustrating. The mobile app barely functions properly and honestly, it causes more problems than it solves. Even though most schools rely on this platform, dealing with all these issues feels like it shouldn't be allowed.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

CM

Carly M.

Mid Market, 101-500 employees

4.0
April 2018

Appealing design and great functionality

Pros

Creating classroom webpages has never been easier. The interface feels professional which matters when parents, students and community members are viewing our content. Smooth for everyone who visits our sites and I've noticed that both students and parents actually enjoy logging in to check updates. The functionality combined with the appealing design makes it perfect for educational use.

Cons

Building a large site with lots of pages and links can get pretty frustrating when you need to make changes. Once everything is live, reorganizing becomes a real headache. Sometimes it's easier to just leave things as they are. The flexibility to create whatever size site you want is nice but managing it all can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
April 2018

Calculates grades automatically

Pros

Appreciate how it automatically tracks and calculates grades, making end-of-semester work significantly less stressful than before.

Cons

Setting up Excel spreadsheets every semester to track attendance is such a pain since my school requires it for all classes. Really wish this feature was built into the software and easy to find.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AT

Ashlee T.

Enterprise, 500+ employees

5.0
April 2018

Easy to update students

Pros

The classroom interface is easy to use and I really appreciate how smoothly the class connect sessions run. Updating students on assignments and essays happens so smoothly.

Cons

Getting used to the system takes some time initially and I found it pretty challenging to navigate when I first started using it. Once you get the hang of it though, everything becomes much smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

Mackenzie N.

Mid Market, 51-100 employees

5.0
April 2018

Relevant info highlighted on the dashboard

Pros

I like how the dashboard puts all the important info right at my fingertips, everything's highlighted and super easy to find.

Cons

I can't really think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GZ

Gaoxiang Z.

Enterprise, 500+ employees

5.0
April 2018

Bridges the gap between students and professors

Pros

The platform is widely adopted across universities and really helps bridge the gap between students and instructors. Professors can easily upload lecture slides, homework assignments, quiz answers and study materials all in one place. I also appreciate how it doubles as a discussion forum where we can exchange ideas and collaborate. It's genuinely amazing for academic collaboration.

Cons

The only thing I really don't like is that there doesn't seem to be a mobile app available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HA

Hayley A.

Enterprise, 500+ employees

4.0
April 2018

Helpful plagiarism detection feature

Pros

It's easy to submit assignments through the platform and the plagiarism detection feature is really helpful. It scans documents and compares them against other submissions to catch any potential cheating.

Cons

Notification system is pretty annoying. When I get an announcement, it doesn't disappear after opening it once. I have to click on it several times before it actually goes away, which gets frustrating when youre trying to clear multiple notifications quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

2.0
April 2018

Hard to use

Pros

The grading platform offers incredible flexibility. I can set up gradebooks exactly how I need them and create student groups based on shared interests like pre-med. Students can join these groups themselves, which really helps with communication and collaboration.

Cons

The interface feels outdated and really hard to use. After we moved to Canvas, I couldn't believe how many extra steps I had to take just to complete basic tasks here. You'll find yourself constantly looking up tutorials and YouTube videos just to figure out how things work while other platforms let you learn as you go without needing external help.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

7

JM

Jacqueline M.

Mid Market, 51-100 employees

3.0
April 2018

All in one system!

Pros

Being able to handle both assessments and assignment submissions in one place is really convenient for me.

Cons

System tends to freeze up frequently and my assignments end up not going through when I try to submit them.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

5.0
April 2018

Not hard to submit assignments

Pros

I found submitting assignments really simple with this platform.

Cons

The site can be pretty slow at times which gets frustrating when you're trying to get things done quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 11-50 employees

3.0
April 2018

Site crashes at times

Pros

I'm able to get to all my coursework and homework easily.

Cons

Site crashes occasionally and becomes completely unavailable

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

4.0
April 2018

Excellent platform for instructors

Pros

It's so user-friendly and I appreciate how instructors can build assignments and handle grading all in one place.

Cons

The grading system is pretty clunky. I end up having to print everything out instead of working digitally, which defeats the purpose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
March 2018

Offers wide range of options

Pros

The wide variety of options really stands out to me. This platform serves as the premiere hub for online courses and training, handling everything from complex university courses to simple employee training sessions.

Cons

Discussion board posting is really frustrating to work with. I always have to write my posts in a separate text editor first, then copy and paste them over. Once they're pasted, I can't make any changes because the formatting looks okay but completely breaks when I hit "Post."

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 101-500 employees

5.0
March 2018

Go-to software for institutes

Pros

I've been working with this platform for years at my high school and there's a reason it's become the go-to choice across educational institutions. The reliability and comprehensive features really make a difference in our daily operations.

Cons

The platform could really use more interactive options like being able to embed quizzes directly into video posts would be a game changer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

3.0
March 2018

Too many restrictions

Pros

I appreciate being able to set up online exams and have them graded automatically. The weighted columns feature is really handy too, especially since I can drop certain grades when calculating final scores.

Cons

For such established software, there are way too many bugs and restrictions. The exam reports come out as CSV files that are nearly impossible to read because they're full of HTML code. Those weighted columns with drops are really inflexible and don't seem to function properly half the time. You can't copy gradable items between courses, which is frustrating. Reusing materials, questions or announcements from one course to another is incredibly difficult or sometimes impossible. Some test questions get confusing when answers appear in random order and there's no way to auto-grade coding questions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
March 2018

Highly customizable tool

Pros

The customization options are really impressive. I can tailor both the content and tabs to fit exactly what I need.

Cons

The quiz creation process feels pretty tedious and I find grading them to be somewhat challenging too.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7