Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
February 2018

Feels overwhelming

Pros

It's not difficult to upload assignment files and move around the platform. The "jump to" feature during grading has been a huge time-saver for me as it's made my workflow so much smoother. The interface feels user-friendly once you get the hang of it, which makes managing online courses much less stressful than I expected.

Cons

At first, this platform feels pretty overwhelming. There's clearly a ton of functionality available but figuring out how to actually use it all is another story. You'll definitely need some proper training to get started and honestly, it might take months before you really feel comfortable with everything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
February 2018

Poor mobile experience

Pros

It's simple to email the whole class through the system. Just one click and announcements go straight to students' inboxes. Unlike other platforms where students can adjust their notification settings and might miss important updates, this ensures everyone gets the message. Creating new grade center columns is also easy, perfect for adding participation scores or extra credit without any difficulty.

Cons

Browsing requires too many clicks to move between course pages, which gets frustrating for both instructors and students. The mobile experience is pretty poor and things don't display properly on smaller screens.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

HO

Hanna O.

Small Business, 1-10 employees

5.0
February 2018

Nothing negative

Pros

The interface is really clean and I can find what I need easily.

Cons

I can't really think of anything negative to say. The whole experience has been pretty smooth and made my college life much more manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
February 2018

Accessible

Pros

I find it so user-friendly and I can access everything.

Cons

The interface could be even more well-structured.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
February 2018

Simple to use

Pros

Quite simple to handle. Both my students and I can manage it without any trouble. The communication features work well and organizing course materials is easy.

Cons

Grading features need some work to make them flow better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

1.0
February 2018

Unreliable due to frequent crashes

Pros

Interface looks nice overall. Finding what I need is manageable when I stay organized with my course materials.

Cons

The platform crashes way too frequently during the semester, making it really unreliable when I need it most. Navigation feels complex compared to other systems I've used.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

4

ES

Elizabeth S.

Enterprise, 500+ employees

2.0
February 2018

Most organizations do not implement it well

Pros

The accessibility is fantastic and practically every college uses it since it provides solid training programs.

Cons

The real issue isn't the software itself but how organizations implement it. Most places roll it out without giving instructors the quick, targeted support we actually need. Instead, they expect us to sit through endless hours of training sessions. Without proper guidance, the platform feels way less friendly than it should be but honestly, who has time for all those lengthy workshops? Training should focus on specific skills and immediate needs rather than these marathon sessions.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

4.0
February 2018

Good enough for basic tasks

Pros

I tried this during my college years and found it adequate for basic tasks. While it handled what I needed, I could see it had untapped capabilities that weren't fully realized.

Cons

Overall user experience felt like it could be more visually attractive and simpler.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AM

Anastasia M.

Small Business, 11-50 employees

3.0
January 2018

Onboarding could be better

Pros

Appreciate how this platform is cloud-based, letting me access everything from anywhere with internet. Makes getting work done and grading assignments convenient. What's great is it can handle all sorts of content like videos, PDFs, you name it without making me jump between different sites.

Cons

The onboarding process could definitely use some work. I struggled quite a bit when I first started using it. It felt confusing initially and took me longer than expected to get comfortable with. Finding and dismissing notifications was particularly frustrating, even after I'd already read them it wasnt always clear how to clear them out.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 51-100 employees

4.0
January 2018

Easy once you get used to it

Pros

Gets easy once you get the hang of it. Sure, a bit complicated at first and it can feel awkward but after setting up your templates and getting familiar with the layout, moving around becomes second nature.

Cons

I feel like it gets annoying when you have to resubmit things multiple times and the gradebook setup process is pretty frustrating to work through.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
January 2018

Challenging set up

Pros

The latest version is definitely their strongest release so far. They've moved away from java-based programming, which makes things much more accessible for students who aren't tech-savvy or don't have admin access to change their system settings.

Cons

Setup was pretty challenging and when we requested a demo during our RFP process, they didn't showcase their latest features or best products. The system also lacks hierarchical capabilities for managing subsystems within the main platform.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Small Business, 11-50 employees

3.0
January 2018

Buggy at times

Pros

I really like how flexible the interface is and how it can organize tons of data across different categories without getting cluttered.

Cons

I frequently run into bugs that have cost me several hours of lost work on multiple occasions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
January 2018

great for viewing courses and connecting

Pros

Its great being able to view my complete course lineup and academic history all in one place. The way professor announcements automatically sync with my university email is super convenient too. Plus, it makes connecting with classmates really simple.

Cons

I'm not sure if this is a software issue but I really dislike that we can't access past course materials. It would be much better if we could view documents directly on the website instead of having to download Word files every time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
January 2018

Works well across all devices

Pros

The platform makes it really easy to share and access materials across different devices. I appreciate that it works smoothly on both PC and Mac and having a mobile version is a nice bonus for when I'm on the go.

Cons

Content doesn't always appear in the feed right away. There's usually a delay of a few hours before posts show up.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
January 2018

Effective for sharing information

Pros

I appreciate how easily information flows between different classes and instructors making collaboration much smoother.

Cons

id prefer easier grade entry access through the mobile app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
January 2018

Worth learning as it's used everywhere

Pros

Amazing how widespread this platform is across academic institutions making it worth investing time to learn since I'll use this almost everywhere. As an instructor, posting grades is uncomplicated and sending emails to individual students or the whole class works smoothly. Uploading course materials for students is also pretty simple.

Cons

What bothers me is when students email through the platform, I can't reply directly from Outlook. If I try responding, the message gets routed back to the system instead of reaching the student. It's a headache having to either log back into the platform to message them or hunt down their university email address just to reply.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MK

Marissa K.

Enterprise, 500+ employees

4.0
January 2018

everything at one spot!

Pros

I can access all my courses from one central spot, whether I'm on my phone or computer which makes everything really convenient.

Cons

The app feels pretty complex and there aren't any push notifications sent to your phone

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
January 2018

Ease of use stands out

Pros

It's easy to use. The layout keeps things simple which makes finding what I need pretty effortless.

Cons

The system tends to crash when we have a lot of users on at once, though I suspect this might be more of a server issue than a problem with the actual software itself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 1-10 employees

1.0
January 2018

Difficult to log in

Pros

Everything like grades, assignments, syllabi and discussion boards are all accessible in one place for both students and instructors. The forum feature was particularly valuable since it let students collaborate and help each other outside of class, plus I could assign it as actual coursework when needed.

Cons

Login issues were frustrating since our school required monthly password changes and the platform would sometimes freeze up, though newer versions might have resolved that glitch.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

5

Functionality

3

A

Anonymous

Enterprise, 500+ employees

3.0
January 2018

Mobile app needs improvement

Pros

I appreciate having everything centralized including tests, assignments, grades and course materials. The announcement feature keeps students informed and I love that they can engage through online discussions, create wikis and share useful links. It really organizes the whole learning process.

Cons

The grading feature can be tricky. Some functions aren't as simple as they could be and the mobile app definitely needs improvement. Building tests and quizzes from scratch takes way too much time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6