Blackboard Learn Software

Blackboard Learn Software Reviews

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Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Ari

Education Management, 51-100 employees

Less than a year

5.0
November 2024

Simple for making announcements

Pros

One thing I like is that making announcements and using the various features is a simple process.

Cons

Deleting content involves too many steps which confuses me at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

David

Education Management, 500+ employees

More than a year

3.0
October 2024

easy to get to department sites

Pros

Getting to different department sites is easy and hassle free. Plus we can find exactly what we need without any trouble.

Cons

The data storage and collaboration features were pretty limited and I find them difficult to navigate which made teamwork and file management more challenging than it should have been.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

L

Li

Higher Education, 500+ employees

More than a year

5.0
August 2024

Highly functional and well-designed

Pros

The platform is highly functional and feels like it was carefully designed with both students and instructors in mind.

Cons

Well the interface is not always visually appealing, particularly when typing responses or using the mobile version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Roger

Higher Education, 500+ employees

More than a year

3.0
August 2024

excellent at organizing online classes but needs more updates

Pros

Blackboard was excellent at organizing online classes though sometimes it was difficult to locate specific content.

Cons

We had some problems but that was because our organization experienced too many university-wide system outages.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

S

Sam

Education, E-Learning, 500+ employees

More than a year

5.0
July 2024

Perfect for routine use

Pros

I find Blackboard Learn really easy to use, whether I'm teaching or studying. It's simple and smooth, making everything run smoothly.

Cons

Sometimes, I need to click four or five times to reach my destination.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Brian

Education, E-Learning, 51-100 employees

More than a year

3.0
July 2024

Blackboard: may not be the best choice

Pros

Blackboard Learn is quite user-friendly and easy to get started with. It feels familiar to most students and professors.

Cons

I did not like the limitations on customizing course features, like colors and the clunky user interface.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

M

Michael

Education, E-Learning, 51-100 employees

More than a year

5.0
June 2024

Challenging at first, but now very easy

Pros

I admit I struggled with Blackboard when I first come across it in 2015, but I have come to see it as reliable and relatively simple it is. Everything makes sense, navigation is easy and the system handles grading accurately while storing information for as long as needed to verify submissions and grades.

Cons

My biggest issue was being suddenly switched to Blackboard after only using Moodle. My school offered group training and I attended several help sessions. Although the systems differ I find Blackboard to be superior in every way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenna

Education, E-Learning, 11-50 employees

Less than a year

5.0
June 2024

Using blackboard daily

Pros

It is super easy to use. Posting assignments, joining discussions and accessing materials is all smooth and simple.

Cons

I did not have any issues with the program itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jasmine

Customer Service, 11-50 employees

Less than 6 months

5.0
May 2024

Amazing experience with blackboard!

Pros

I love everything about Blackboard Learn. I like being able to check my grades weekly and submit any late items. Plus, I can easily reach out to my teacher whenever I need help.

Cons

Occasionally, it would freeze or log me out if I was not active in my session but other than that I love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jocelyn

Education, E-Learning, 500+ employees

More than a year

4.0
April 2024

Key to my success

Pros

I used Blackboard the most to get updates on grades, curriculum changes and other announcements from the faculty. It made navigating individual courses easier, especially when I needed to miss class. Over my four years of college, Blackboard was essential for my success.

Cons

I think the main drawback of Blackboard Learn is its aesthetics. Compared to other learning management systems like Canvas, the Blackboard Learn interface feels a bit outdated. However despite this main con, it was an overall fantastic tool during my undergraduate education.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Cooper

Healthcare, 500+ employees

More than a year

5.0
March 2024

Smooth and clean interface

Pros

I like Blackboard's layout—it's crisp and clean, which makes it easy to use. It's improved a lot over time and just keeps getting better.

Cons

I felt like there was something missing that I could not quite identify, but overall its such a great product!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mark

Higher Education, 101-500 employees

More than a year

4.0
February 2024

very flexible product

Pros

I really appreciate the flexibility Blackboard gives me to update information and make changes to coursework. If a student submits an assignment incorrectly, I can reset it for just that student without impacting the entire class. It makes things so much easier to manage!

Cons

With more people using mobile devices, Blackboard really needs to improve its mobile-friendliness. Some screens, like the gradebook, don't work as well on devices like iPads and have limited functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

E

Erin

Education, E-Learning, 500+ employees

More than a year

5.0
January 2024

Must-have tool for my university

Pros

I find Blackboard great for bringing everything I need into one easy-to-access and navigate platform. It keeps everything organized and simple to find!

Cons

Nothing specific, except for the occasional updates that are necessary but make me annoyed at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mickey

Computer Software, 11-50 employees

More than a year

4.0
December 2023

Handy tool for managing courses

Pros

Blackboard has a clear and easy-to-use interface, making it simple to access all the course information I need.

Cons

One thing I've noticed is that sometimes files won't upload, which can be a big issue. It's usually due to system glitches or unsupported file formats.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

M

Misty

E-Learning, 500+ employees

More than a year

3.0
November 2023

Good solution

Pros

The platform's user-friendliness is clear, whether I'm using it during classroom sessions or accessing it remotely. It's easy to use in both settings.

Cons

The messaging service wasn't always reliable for communication. It didn't work as smoothly as expected at times.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
November 2023

Helpful tool for students

Pros

It is super easy to use, which is why so many college students love it. Plus, it lets you communicate with professors in real-time, making it even more convenient.

Cons

I found nothing to dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

M

Marti

E-Learning, 101-500 employees

More than a year

3.0
November 2023

Fair, but can Improve

Pros

Blackboard Learn has a great feature that easily integrates different apps and learning platforms into the LMS, making everything more streamlined.

Cons

It doesn't have the most interactive interface. It can be a bit tricky to use at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

A

Angelica

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2023

Improving online learning environments

Pros

The platform excels in organizing content ensuring mobile accessibility and maintaining a secure learning environment.

Cons

A concern I have is the platform's cost, especially when compared to other learning platforms. On top of that, it can feel a bit complicated when you're first getting started.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2023

Frequently replaced, but still valuable

Pros

Even though many are switching from Blackboard to D3L/Brightspace, Blackboard still has a lot of advantages. Its user-friendly interface and the key feature, Blackboard UltraCollaborate were especially important during the pandemic for remote learning.

Cons

One issue I've run into is that it sometimes deletes older classes without notifying the professor, which makes it harder to use or reuse past materials.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

R

Rachel

Education Management, 500+ employees

More than a year

5.0
October 2023

Tool that pays off

Pros

It is a well-designed platform that's super easy to navigate for both admins and students. The way it’s set up makes it simple to access things like lecture notes, grades, and messages from admins. After trying out other learning management systems, Blackboard Learn is definitely my top choice.

Cons

Blackboard turned out to be more expensive than other options, so our organization decided to switch tools because of cost concerns.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

6