Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Steven

Medical Devices, 51-100 employees

5.0
September 2023

Blackboard's role in my college success

Pros

Blackboard Learn has played a pivotal role in enhancing my college experience. It serves as an invaluable tool for universities nationwide, reducing the burden of paperwork through online assignments that automatically grade themselves, providing students with instant feedback. The ease of use of Blackboard benefits both students and professors, simplifying the management of college courses. It offers flexibility in formatting and facilitates productive discussions between professors and students through features like the discussion board.

Cons

During my freshman year in college, my university had just begun using Blackboard, leading to a slight learning curve for professors. They requested patience as they familiarized themselves with the platform. While this initial adjustment period was understandable, in subsequent years, professors had a firm grasp of the program, and such issues were no longer a concern.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

K

Katie

Individual & Family Services, 51-100 employees

3.0
September 2023

Blackboard needs updates

Pros

I found it super easy to create tests and grades and grading them was simple. The layout was clear and easy to use, which made everything easy to find and use.

Cons

The platform looks pretty outdated and could definitely use a cleaner, more modern design to make it easier to use.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

F

Fernando

Electrical/Electronic Manufacturing, 1-10 employees

4.0
September 2023

All-in-one learning management system

Pros

One of the standout features I love about this app is its discussion forum, which makes it easy to have meaningful conversations on various topics. It also has a gradebook function that simplifies grading and lets me track my progress throughout the course.

Cons

At times the platform experiences sluggishness and technical glitches affecting the user experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

N

Nisarg

Construction, 101-500 employees

5.0
August 2023

Easy to use and userfriendly platform

Pros

Blackboard Learn makes online learning manageable with its key features offering an impressive virtual classroom and robust assignmenttest tools.

Cons

Occasionally the platform experiences slow loading times or lags when many students simultaneously access it for activities like tests or group work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

B

Bethany

Accounting, 1-10 employees

5.0
August 2023

Used as a Student

Pros

All of my online college courses were hosted on Blackboard streamlining access to assessments and feedback from various courses.

Cons

Using the back button during a quiz sometimes inadvertently ended the quiz.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T

Tenzin

Education Management, 1-10 employees

5.0
July 2023

The learning management system you have been looking for

Pros

Blackboard Learns 30day free trial was a valuable opportunity for our small organization offering a chance to explore the platform before committing to it.

Cons

Unfortunately the platform lacked support for the Tibetan language which our organization required.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P

Pankaj

Building Materials, 500+ employees

5.0
July 2023

Very balanced LMS software

Pros

Blackboard Learn offers an enjoyable and effective learning experience with great slides for knowledge acquisition.

Cons

No significant issues were encountered during the usage of this exceptional software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Lara

Education Management, 500+ employees

5.0
July 2023

A perfect LMS for remote learning

Pros

The adaptability and flexibility of Blackboard Learn for content creation is remarkable allowing easy addition editing or removal of information.

Cons

While additional assessment tools could be beneficial the existing ones are sufficient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

W

Wassim

Computer Networking, 500+ employees

5.0
July 2023

Blackboard Learn The Leading LMS Platform for Higher Education

Pros

Blackboard Learn has been instrumental in supporting undergraduate and graduate university courses facilitating course management communication and evaluation.

Cons

Creating exams and assessments could be streamlined for greater flexibility and efficiency. Integration of MCQ grading and video editing tools would be valuable additions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Z

Zoha

Writing and Editing, 1-10 employees

5.0
June 2023

Software that manages higher education

Pros

Blackboard Learn offers access to learning resources and simplifies tracking lecturer notes and online textbooks.

Cons

No specific dislikes were noted about Blackboard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Teddy

Education Management, 51-100 employees

4.0
June 2023

Decent Tool for Teaching Remote Classes

Pros

Blackboard Learn enables easy student progress tracking and assignment management. Notifications for late submissions are beneficial.

Cons

The platform struggles with handling large file sizes potentially causing issues for students attempting to submit assignments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Maneeha

Education Management, 500+ employees

4.0
May 2023

Blackboard learn

Pros

Blackboard Learn offers a practical and organized platform for students to access assessments and feedback from multiple courses in one place.

Cons

Improved intuitiveness in the interface and more studentoriented demonstrations could enhance the user experience.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

5.0
April 2023

Great for Professors and Students

Pros

Blackboard is a convenient platform for navigating course materials assignments and grades promoting a wellorganized learning experience.

Cons

Emailing within Blackboard can occasionally be finicky leading some users to opt for direct email communication.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Andrea

Broadcast Media, 1-10 employees

5.0
April 2023

After the pandemic Blackboard Learn became a staple for online education

Pros

Blackboard Learns neat organization of courses and accessible resources including calendars enhances the online learning experience.

Cons

Some instructors find it challenging to fully utilize the platforms features for effective course organization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Abhuday

Education Management, 500+ employees

5.0
April 2023

Easy and flexible learning management system.

Pros

Blackboard Learn offers strong and responsive customer support services enhancing its overall usability.

Cons

It may be relatively expensive and a free version is not available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Rachel

E-Learning, 51-100 employees

3.0
April 2023

A helpful LMS from the student perspective.

Pros

Blackboard Learn allows setting reminders for upcoming assignments assisting students in keeping track of their coursework.

Cons

The user interface is considered clunky and challenging to navigate at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Z

ZAiN

Information Technology and Services, 51-100 employees

5.0
February 2023

Industry Standard LMS

Pros

Blackboard Learns allinclusive ecosystem and diverse tools make it a preferred choice for educational institutions although it comes at a relatively higher cost.

Cons

The softwares user interface might need improvement to enhance the user experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

N

Newkirk

Libraries, 101-500 employees

5.0
February 2023

Blackboard Learn for Aiken Technical Colleges Embedded Librarian Program

Pros

Blackboard Learn allows posting a wide range of media in the Announcements section and Content Areas enhancing accessibility for students.

Cons

The ability to transfer entire content areas between courses would be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mohit

Staffing and Recruiting, 500+ employees

4.0
February 2023

Organized Learning Management System

Pros

Blackboard Learn facilitates productive communication through features like the discussion board and offers straightforward setup for students and easy navigation.

Cons

Issues are reported with the Android version occasional navigation difficulties and UI challenges.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

D

Debbie

Health, Wellness and Fitness, 1-10 employees

5.0
February 2023

Blackboard Learn from a Person who is not techie

Pros

Blackboard Learns userfriendly interface is wellsuited for teachers and students. It allows for customizable content creation realtime feedback and comprehensive analytics.

Cons

No significant disadvantages were noted making it a favorable choice for online education.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9