Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AD

Amber D.

Enterprise, 500+ employees

4.0
January 2018

Many useful features

Pros

There's so much available here for both users and instructors to teach in various ways, which I really appreciate.

Cons

The interface can be pretty complex at times and students often struggle to figure out how to move through it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
January 2018

Friendly dashboard layout

Pros

The dashboard layout makes it really easy for students to find what they need and scroll around without getting lost.

Cons

The admin side isn't as easy to use as it could be. Sometimes I find myself clicking around trying to find what I need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

Awesome Turnitin integration

Pros

It handles multiple courses well for both instructors and students. I can store tons of resources, papers, exams, grades and student info all in one place for each course. It's basically everything you need in a single hub for academic work. The Turnitin integration makes assignment submissions much smoother too.

Cons

Could really use more built-in tutorials and training resources right on the site to help users navigate everything more easily.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

Too many features

Pros

I appreciate being able to submit grades for my students online. Having everything stored in a digital record makes tracking much more convenient.

Cons

I find myself overwhelmed by all the extra features that clutter the interface. Getting around the system is pretty challenging, which makes the whole experience less user-friendly than I'd hoped.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

3.0
December 2017

Wonderful text formatting feature

Pros

I love how smooth this runs with absolutely no lag at all. The menu layout is simple. What really impressed me are the text formatting features. It's like having a mini word processor right inside the app when I'm working on submissions.

Cons

The back button on mobile is really frustrating. Instead of taking me to the previous page, it just closes the entire app. I also like that you can create discussion boards but moving back to the main board after viewing a discussion is way too complicated with 3 extra steps and the back button doesn't help since it goes somewhere else entirely.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

great file notifications & time-limited access

Pros

Getting notified when course files are uploaded is a plus as it keeps me in the loop without having to constantly check. The time-limited file availability feature is brilliant too, letting me control exactly when students can access materials and for how long.

Cons

Setting up columns in the grade center gets pretty confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 101-500 employees

4.0
December 2017

So many helpful features

Pros

Blackboard offers a user-friendly interface that makes using it simple and packs in plenty of helpful features that actually work well together.

Cons

Sometimes finding your way around the interface feels unnecessarily complicated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
December 2017

smooth upload and download

Pros

I appreciate being able to download and upload documents smoothly. It's great that files keep their original formatting intact.

Cons

I don't have many complaints. The main issue was when the system went down for maintenance, it was pretty inconvenient not being able to access anything during those times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AJ

Anisha J.

Enterprise, 500+ employees

3.0
December 2017

Perfectly organized but sluggish and outdated

Pros

Incredible how everything is laid out so you can find course materials easily. Getting alerts whenever there's new activity keeps me in the loop. The way content gets broken down into clear sections makes sense and the whole structure for organizing coursework just works well for me.

Cons

The interface looks really outdated and feels like it hasn't been refreshed in years, definitely needs a modern makeover. Performance is pretty sluggish too, which gets frustrating. Their mobile app is honestly awful and I'd skip downloading it entirely.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

love the ability to mail everyone with one click

Pros

This tool makes sharing information with students really easy. Creating folders and uploading different file types keeps my courses well-organized. Being able to email everyone enrolled in a course with just one click saves me tons of time.

Cons

Videocasting through this platform could definitely be more easy and the process feels unnecessarily complicated right now.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

2.0
December 2017

Frequent maintenance downtime is annoying

Pros

It's easy to use and everything feels well-structured and manageable.

Cons

The frequent maintenance downtime really gets in the way, especially when I'm working against tight deadlines and can't afford interruptions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

Convenient to use from home

Pros

The online classes were really well-structured and I found it super easy to get around and use everything from my home setup.

Cons

Video functionality from instructors needs work, though I'm not sure if this feature was always available on the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
December 2017

Certain features don't work on phone

Pros

The grade center makes organizing assignments simple and I love how it handles weighted grade calculations at term's end. It simplifies my grading workflow since I can enter scores as I go and just calculate everything before final submission.

Cons

I've noticed that when I'm using this on my phone instead of my computer, certain features don't load properly like viewing grades. It's frustrating since these are exactly the things I'd want to check while I'm out and about rather than having to wait until I'm back at my desk.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

everything we need!!

Pros

Covers pretty much everything both students and professors need for their daily tasks.

Cons

The chat feature could use some work. My professor relied on Piazza for discussions but stuck with this for everything else.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
December 2017

Can effortlessly manage multiple courses

Pros

Over the past few years, I've watched this platform evolve significantly with new features like blogs, fewer bugs and a solid mobile app. I've relied on it for most of my courses and the grading interface has become a real time-saver. Managing multiple courses is effortless now. Uploading assignments, communicating with students and fellow instructors, plus sending mass emails to users all happens seamlessly.

Cons

The interface can be pretty confusing at times. Blue text doesn't always make it clear that something's clickable, which trips me up. The mobile app is also annoying since it forces you to sign in every single time, gets really frustrating when youre just trying to quickly check something.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AM

Abir M.

Mid Market, 51-100 employees

4.0
December 2017

Such a timesaver

Pros

I really appreciate how I can download and upload Excel files with grades directly and it saves so much time. Getting statistics for tests and homework with just one click is incredibly convenient and makes tracking student performance much easier.

Cons

Doesn't let me export grades to our registration platform, which is really frustrating. Also, there's quite a steep learning curve when your getting started.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
December 2017

Engaging interface

Pros

The interface is really interactive and keeps everything well-organized. I appreciate how simple it is and makes things smooth for both regular users and administrators alike.

Cons

Sometimes it can be slow to load, though that might be a server issue on there end.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

1.0
December 2017

not-user friendly

Pros

It has a tidy look.

Cons

It's not the simplest tool out there. I actually had a tough time getting it to sync with my existing content.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

SB

Shannon B.

Small Business, 11-50 employees

3.0
December 2017

Convenient overall

Pros

Once I figured out the setup, everything was pretty convenient and well-organized across different classes.

Cons

Getting to grades and discussion boards wasn't easy and moving between different classes felt hard.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

LM

Liara M.

Mid Market, 101-500 employees

4.0
December 2017

user friendly interface

Pros

Its quite easy to use. I'm pretty tech-savvy and I find the interface friendly most of the time.

Cons

Sometimes instructors organize files in folders that don't seem like the most logical spots but once you locate what your looking for, it gets simple.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7