Anonymous
Enterprise, 500+ employees
“Worth learning as it's used everywhere”
Pros
Amazing how widespread this platform is across academic institutions making it worth investing time to learn since I'll use this almost everywhere. As an instructor, posting grades is uncomplicated and sending emails to individual students or the whole class works smoothly. Uploading course materials for students is also pretty simple.
Cons
What bothers me is when students email through the platform, I can't reply directly from Outlook. If I try responding, the message gets routed back to the system instead of reaching the student. It's a headache having to either log back into the platform to message them or hunt down their university email address just to reply.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marissa K.
Enterprise, 500+ employees
“everything at one spot!”
Pros
I can access all my courses from one central spot, whether I'm on my phone or computer which makes everything really convenient.
Cons
The app feels pretty complex and there aren't any push notifications sent to your phone
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Ease of use stands out”
Pros
It's easy to use. The layout keeps things simple which makes finding what I need pretty effortless.
Cons
The system tends to crash when we have a lot of users on at once, though I suspect this might be more of a server issue than a problem with the actual software itself.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Small Business, 1-10 employees
“Difficult to log in”
Pros
Everything like grades, assignments, syllabi and discussion boards are all accessible in one place for both students and instructors. The forum feature was particularly valuable since it let students collaborate and help each other outside of class, plus I could assign it as actual coursework when needed.
Cons
Login issues were frustrating since our school required monthly password changes and the platform would sometimes freeze up, though newer versions might have resolved that glitch.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
3
Anonymous
Enterprise, 500+ employees
“Mobile app needs improvement”
Pros
I appreciate having everything centralized including tests, assignments, grades and course materials. The announcement feature keeps students informed and I love that they can engage through online discussions, create wikis and share useful links. It really organizes the whole learning process.
Cons
The grading feature can be tricky. Some functions aren't as simple as they could be and the mobile app definitely needs improvement. Building tests and quizzes from scratch takes way too much time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Mid Market, 101-500 employees
“convenient but buggy mobile access”
Pros
The mobile access is convenient for checking course materials wherever I am, though there are some persistent technical issues that keep popping up. I've noticed other people mentioning similar problems but they haven't been resolved yet. One annoying thing is getting repeated notifications about new grades even after I've already viewed them.
Cons
The mobile app version isn't as good as the full desktop experience, which can be frustrating when you need to access features on the go.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
John D.
Enterprise, 500+ employees
“Quick communication”
Pros
The communication features are incredibly fast and interactive when connecting with students. I really appreciate how it sparks engaging discussions about course material through blogs, journals, discussion boards and forums.
Cons
Finding content can be tricky for students, even when I give them clear directions. The dashboard doesn't naturally guide them to what's most important. I have to be really specific about where to look or they'll get lost trying to locate assignments and materials.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Pearce M.
Enterprise, 500+ employees
“Well structured layout”
Pros
Keeps everything well-organized and makes it simple to present information. Online classroom delivery becomes much more simple with this setup.
Cons
Can be hard to access sometimes, though that's mainly because of our VPN setup and internal requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lori R.
Mid Market, 51-100 employees
“dashboard is clunky and always changing”
Pros
I like how I can log in from my phone, laptop or tablet whenever I need to. Finding course materials and assignments is not an issue.
Cons
The interface isn't always user-friendly and the dashboard layout shifts depending on how our institution has it configured.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Enterprise, 500+ employees
“Missing features in mobile version”
Pros
Everything stays organized in one spot. All my course materials, assignments and grades are well integrated together.
Cons
UI can be pretty confusing at times and the mobile app is missing a lot of features that are available on the web version.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Enterprise, 500+ employees
“Keeps students updated”
Pros
Really appreciate how I can set up different groups and keep student information current. The community features work well and tracking assignments along with contact reports makes my workflow much smoother.
Cons
I wish there was better flexibility to customize how everything looks so it could work more for specific programs instead of just general courses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Mid Market, 101-500 employees
“Responsive support team”
Pros
It's very convenient and it's great how responsive their support team is when I need help. There's also a ton of useful features packed into this platform that make my daily tasks much easier.
Cons
Training for end users isn't really promoted to management at our facility, which makes it harder to get people properly trained on the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mid Market, 51-100 employees
“great for managing quizzes and lessons”
Pros
I can easily store all my materials and keep everything organized in folders. It's great for managing class content like syllabi, quizzes and lessons, plus showing grades and staying in touch with everyone.
Cons
The organization could definitely be better and I find the interface complex.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Mid Market, 51-100 employees
“Smooth set up”
Pros
Setting up my virtual classroom was so easy with this platform. Everything I need as an instructor is right here in one place, which saves me from juggling multiple tools.
Cons
Support could definitely be more helpful when I run into issues. The pricing is pretty high too.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Mid Market, 101-500 employees
“customizations are very expensive”
Pros
The uptime has been absolutely incredible. I can't remember a single instance where the system was unavailable when we needed it.
Cons
Customer support can be hit or miss and sales reps aren't always dependable when you need them. Plus, any customizations or changes come with a hefty price tag that really adds up.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Enterprise, 500+ employees
“Missing important features”
Pros
Its really easy to get around and the testing features work perfectly
Cons
The app just doesn't work well for educators. After moving to a different course management platform, I've realized this one is missing several features that would actually be helpful in my daily teaching routine.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Justin M.
Mid Market, 51-100 employees
“Runs smoothly once you learn it”
Pros
Once you get the hang of where everything is located, this runs smoothly without unnecessary clutter. As a student, I'll admit it took effort to learn. But after getting familiar with the layout, it handles online coursework really well, actually better than other platforms I've tried, especially compared to Edmodo's offering.
Cons
The interface feels pretty outdated and the forum feature lacks any modern functionality or appealing design. When I first started using it, the layout and link placement weren't simple at all. There's definitely a steep learning curve before you can work efficiently with this program.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Jessica T.
Mid Market, 101-500 employees
“Had to switch because it was too complicated”
Pros
I appreciate how it maintains the same interface across different institutions I've worked with. The built-in messaging feature is really convenient too.
Cons
It's really confusing and I mean even after using it for months. I've seen other learning management systems that are way more user-friendly. When I was a student, I actually missed some assignments because I couldn't figure out how to use it properly. Now as an instructor, it's still pretty overwhelming. My organization ended up switching to a different platform because everyone was struggling with it and the feedback has been much more positive since the change.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
David F.
Enterprise, 500+ employees
“brings all coursework and info together”
Pros
This platform brings together all my coursework, grades and important information in one place.
Cons
The customization options are pretty limited compared to what we actually need for our workflow. While it's built with a modular design, you can't really use custom modules, which is frustrating when you want to adjust things to your specific requirements.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Lori H.
Mid Market, 101-500 employees
“Uploading takes no time”
Pros
Simple grading process, quick file uploads and customizable tabs make everything smooth.
Cons
Hard to know what students are actually viewing in certain sections.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9