Cornerstone LMS Reviews

“Offers more than alternatives”

Pros

It offers capabilities our previous LMS didn't have. The dynamic assignments and deep content integration with third-party vendors really cut down on the amount of manual work needed.

Cons

There are a lot of different options available so getting everything set up at the beginning can feel overwhelming.

“Flexible learning portal”

Pros

I've been using the Learning portal since 2010 and I really appreciate the flexibility and range of features it provides. Administrative work feels organized and simple and the overall user experience has been just as positive.

Cons

The online help could be improved with a better search function and more use case examples.

“Deep feature set”

Pros

There's a lot of depth in the feature set and when an organization has the staff and time to really invest in CSOD, it can build a very strong learning experience for employees.

Cons

Getting comfortable with the platform takes time because it isn't especially user-friendly. There are many layers involved in adding information and multiple paths to reach the same area. If CSOD administration is handed to people who already have other responsibilities, it can be hard to use it to its full potential and may end up being frustrating for staff.

“adapts a lot”

Pros

As business needs shift, this system has a lot of room to adapt. It works well for basic functions but it also supports custom training creation, workflows and training plans when you need more. The custom reporting feature is especially strong and very powerful.

Cons

At times, it can be difficult to make functionality changes that would improve the end-user experience.

“forward-thinking platform”

Pros

Cornerstone stands out for its flexibility and forward-thinking platform and that really makes it simple to use while putting other products far behind.

Cons

I'd still love to see more mobile capabilities especially when it comes to reporting.

“weak search option”

Pros

It gives me a personal space where I can keep all of my learning materials in one place.

Cons

The search options are poor and that really hurts the end-user experience.

“Everything at one spot”

Pros

Having everything in one simple platform is a big plus. It keeps things simple and helps my organization work more efficiently.

Cons

Getting help or useful feedback can be frustrating. It's hard to find a Cornerstone expert unless you pay a third party and while there seems to be plenty of support during implementation, that support feels like it disappears afterward.

“Covers all our learning needs”

Pros

It has been a really positive addition for us. We recently integrated it with LinkedIn and it's been covering all of our learning needs very well.

Cons

There's really nothing major to complain about, aside from some startup issues when we were loading our history. We ended up losing a fair amount of historical records and used Tribridge to help with the data load and the overall transition.

“fast training access”

Pros

Getting to training across the organization is fast and convenient with this platform. It's user-friendly to use which makes the overall experience simple.

Cons

I'd still like to see more built-in customization options within the portal instead of having to outsource that work. A few parts of the system also feel a bit buggy.

“They take long to respond”

Pros

Assigning training is one of the best parts of Cornerstone because I can get it out to people as quickly as needed.

Cons

The downside is that Global Product Support can take an incredibly long time to respond sometimes weeks sometimes even months. That only seems to improve if you pay for the higher support tiers and whether that's worth it really depends on your organization.

“rich content”

Pros

Getting around the platform feels pretty user-friendly as a user and I really appreciate the wide range of content available through Cyber U along with the different content providers.

Cons

At the same time, the system can feel overwhelming to learn if you are not able to dedicate full-time focus to getting up to speed.

“Detailed system”

Pros

Across the board, the product has been really solid and includes all the functionality we need.

Cons

One issue came up around admin account permissions/security and that ended up affecting how some parts of the product worked.

“a lot of configuration options”

Pros

There are a lot of configuration options available which makes it really useful for managing all of our learning content.

Cons

On the admin side, the learning curve is pretty long and complex. It really requires a full-time administrator dedicated to the platform and smaller companies may not have the capacity for that.

“Simple to deliver courseware”

Pros

Managing and delivering courseware is simple and the reporting tools are excellent. They give managers a clear way to track compliance training and stay on top of follow-up.

Cons

Because there are so many configuration options available, it's possible to overlook something important if you're not careful.

“different training formats”

Pros

There are a lot of different training formats available and I can use them in creative ways depending on what I need.

Cons

The certification side of the platform, from setting them up to managing them and pulling reports, is not very user friendly.

“certifications are complicated”

Pros

ability to set up equivalencies between courses works well for us.

Cons

The certifications area is very convoluted and difficult to use.

“Great company culture”

Pros

Cornerstone has a culture I really appreciate and they're always working to make things better. The overall experience has been excellent.

Cons

I'd prefer if maintenance happened later at night. I'd also like to see faster response times when it comes to troubleshooting.

“Clear layout”

Pros

Cornerstone Learning has an user-friendly interface with a clean, simple look and it's simple to configure.

Cons

The Adobe Connect integration fell short of our business requirements so the business ultimately chose not to launch with it.

“offers a lot of flexibility”

Pros

The platform is simple to use, offers a lot of flexibility, has dependable uptime and the dynamic assignments are especially useful.

Cons

The self-registration forms feel somewhat complex to work with and they do not provide much flexibility when it comes to logic or the overall design.

“Reporting has improved”

Pros

Reporting has improved noticeably and the administrative side is simple to manage.

Cons

The curriculum feature still has some problems especially with completion triggers and its limited capabilities. Support has also been difficult to work with and getting clear solutions to reported issues is a challenge.