Total 511 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

39%

4

Stars

45%

3

Stars

11%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
October 2017

Admin-friendly system

Pros

Getting started on the admin side was surprisingly manageable. Even with little to no HRIS background, I was able to run the system without needing much training.

Cons

The user side is a lot less user-friendly. We hear frequent complaints from internal users especially about certain courses only working in specific browsers which creates frustration.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MT

Megan T.

Enterprise, 500+ employees

4.0
September 2017

Variety of reports

Pros

It has been a solid platform to work with. It's fairly simple to use, offers a wide range of reports and gives plenty of customization options. The deep links to courses were especially useful and made access much more convenient.

Cons

Creating knowledge tests directly within the system was confusing and keeping them updated over time was difficult to manage.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

WB

Whitney B.

Enterprise, 500+ employees

4.0
September 2017

Highly customizable interface

Pros

The interface is excellent and highly customizable. Building, managing and taking part in trainings is very simple. It also integrates well with other systems, including Workday and the tracking and dashboard features are really strong.

Cons

At the same time making changes and handling administration can sometimes be challenging. It also doesn't perform very well on mobile devices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KMG

Kristen M. G.

Enterprise, 500+ employees

5.0
September 2017

course uploads are effortless

Pros

Uploading and managing courses is very simple.

Cons

Nothing comes to mind really. Uploading courses is very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Meghan W.

Enterprise, 500+ employees

2.0
September 2017

Better than older versions

Pros

Cornerstone OnDemand is a decent cloud-based talent and management system overall. I've used LMS platforms that feel more fluid but this one is still an improvement compared with the older versions.

Cons

Having so many customization options is what I don't enjoy because it ends up making simple tasks harder to get done. I prefer systems with more simple, click-and-go functionality.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Enterprise, 500+ employees

4.0
September 2017

ability to generate metrics

Pros

ability to generate metrics and statistics for senior management is quite useful. It also does a good job of sending regular reminders about upcoming training events.

Cons

There is a fairly significant issue at times where the webpage freezes and my event registration does not go through. Even though I currently use CSOD, I'm not able to share a screenshot because of my firm's restrictions on NDS.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
August 2017

Right training for new hires

Pros

It helps us assign the right training to new hires and update training programs whenever regulations change. It's a reliable way to track everything and stay compliant.

Cons

Cornerstone isn't the most visually appealing platform and I think the user interface could definitely be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
August 2017

Clear navigation and simple to use

Pros

The platform is simple to use and it makes it simple to locate the sections and places I need to access.

Cons

The material can feel lengthy although that may just come with what's required when using the program.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

G

Gina

Human Resources, 500+ employees

More than a year

3.0
July 2017

It is a clunky system for one that has a reputation for being a good Learning Management System.

Pros

The system has a lot of features like Connect for collaboration. However, it is not very straightforward to use, the entire system feels cumbersome and not particularly intuitive for administrators. It does fare better for end users.

Cons

As a system administrator, I find it cumbersome and lacking in intuitiveness. The tasks, like setting up training classes, should be more straightforward.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A

Anonymous

Enterprise, 500+ employees

4.0
July 2017

smooth onboarding and training

Pros

Bringing on new hires and training new talent feels very simple with this product. It helps make the entire process feel smooth from start to finish.

Cons

There are occasional untimely malfunctions especially during busy hiring seasons when usage volume is high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
July 2017

Convenient to find things

Pros

Typing even part of a word into the search bar usually brings up what I need which makes it very convenient to locate things quickly.

Cons

Getting around the site can be confusing. I often end up reaching out to the support team for help figuring out how to navigate it.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

K

Katie

Not Specified, N/A employees

Free Trial

5.0
June 2017

Great Integration

Pros

Integrates with HR suite for a more tailored user experience. Trainings adapt to ever-evolving job duties and future skill requirements.

Cons

The administrative aspect can pose challenges, but that's typical, is not it? Maximizing the integration of HR systems can be puzzling.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

8

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
June 2017

connect module gets strong feedback

Pros

Using the new Connect module has been very simple and users have been giving us really positive feedback about it.

Cons

The more outdated side of the LMS still feels too rigid, mainly because there are so many detailed settings that make it restrictive to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

D

Deanna

Not Specified, N/A employees

More than a year

4.0
May 2017

Excellent LMS software

Pros

This software enables integration with other platforms for uploading content, which was beneficial as we had diverse sources of learning materials centralized. The mass communication feature proved handy for updating participants on course changes, etc.

Cons

Initially, when we adopted Cornerstone on Demand, the Performance and Learning systems were separate, leading to duplicated effort at times. Thankfully, that issue has been resolved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

RS

Ryan S.

Enterprise, 500+ employees

5.0
May 2017

Learning delivery across teams

Pros

It does a really good job of delivering learning across the organization and supports a variety of approval processes and business needs.

Cons

We use it with Workday and I do wish the integration had a bit more flexibility when it comes to the user data you can pull through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

HA

Hicham A.

Enterprise, 500+ employees

5.0
May 2017

ongoing innovation

Pros

Using Cornerstone feels very user friendly and I really appreciate that we can suggest new enhancements every quarter. That approach helps us keep bringing fresh solutions to our internal customers and it is something they value a lot.

Cons

At times, there is almost too much flexibility although it is also a benefit because it allows us to manage things in many ways and offer a high level of customization whenever needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
April 2017

Great support every time

Pros

Whenever something comes up, the global customer support team is always there and ready to help.

Cons

Communication isn't always consistent across different teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
April 2017

Easy access to learning materials

Pros

Cornerstone works really well for training needs. It gives users access to a wide range of training materials whenever they need them which makes learning much more flexible.

Cons

At times, getting around the platform can be a bit challenging. There are also so many features included that it can take a while to fully learn how to use the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
April 2017

Pleasant interface and connected teams

Pros

Right away, the interface makes the end-user experience feel very pleasant. Features like Communities really help create a genuine connection between employees which adds a lot of value. It's also very appealing to have so many HR functions available in CSOD even if a few areas are still being developed. Another big advantage is being able to configure the system ourselves, with support when needed.

Cons

At first, managing user access can feel a bit complicated but once you become familiar with how it works, it gets much simpler.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PB

Paul B.

Enterprise, 500+ employees

4.0
April 2017

easy to manage

Pros

Setting it up and managing it has been pretty simple.

Cons

Reporting has some limitations and a few workflows could be better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8