Cornerstone LMS Reviews

“Learner home is a game changer”

Pros

Learner Home feels much more user-friendly and visually appealing as a landing page option. The AI features are excellent too and the playlist functionality has been especially valuable. Right now, we're using it to highlight on-demand training related to remote work and share it with employees through our Remote Work Tips website but we're also planning to expand it to showcase approved, recommended topical training, along with books and other relevant resources. It's been a real game changer for us!

Cons

At this point, I really don't have any complaints and am excited to keep exploring more ways to promote our instructor-led programs on the Learner Home page as well.

“provides automated daily reports”

Pros

I really appreciate how permissions can be assigned across nearly every part of the LMS. You can define each user and then fine-tune or even redefine exactly what they're allowed to do, what they can view and what they can report on. The reporting is another big plus. Reporting 2.0 really raised the bar and provides automated daily reports packed with a lot of useful data.

Cons

Getting comfortable with the platform takes a pretty steep learning curve even for people who already have experience with systems like this. It can take quite a while to really understand how Cornerstone works and even after that, it sometimes feels like you need visual cue cards just to remember the steps required to get from one place to another. Because of that, stronger support is really necessary. The community feature can be helpful for finding answers but you often have to dig around a lot and know the exact search terms to get anywhere. Customer support is nearly nonexistent unless it's a very small issue and bigger problems can take weeks or even months to be resolved.

“Complete solution”

Pros

After looking at more than 30 LMS platforms, Cornerstone came across as one of the most complete and capable options in the group. The system is extremely powerful and offers a huge number of features and configuration choices which made it feel more well-rounded than many of the other platforms we reviewed. Beyond the platform itself, the content partner network Cornerstone brings to the table also feels hard to match. We are still wrapping up our initial implementation and will be choosing content soon and although we are evaluating several suppliers, what Cornerstone offers will be tough to overlook.

Cons

Being one of the biggest vendors in the space has its trade-offs. We are a small to mid-sized company in the construction and utility infrastructure industry, with a workforce made up mostly of blue-collar employees and we have run into a few challenges around e-learning and how to roll the system out effectively to our teams. We have managed to work through most of the questions and issues that came up but getting to a solution has not always been fast.

“They listen to feedback”

Pros

I like that they keep listening to customer feedback and actually use it to improve the learning platform over time.

Cons

The system does take some time to learn and it can occasionally be hard to figure out where to access and use all of its functionality.

“Flexible landing page customization”

Pros

One of the best parts is how flexible the landing page customization is especially when using user metadata. It makes it much easier to tailor the experience to different users.

Cons

admins currently have to configure Events (Courses) in several different places. I understand CSOD is already working on improving this so I appreciate that.

“Engaging platform”

Pros

Overall the platform is user-friendly and keeps employees engaged. Cornerstone also continues to improve and bring in new ideas for the future.

Cons

There are still a few frustrating areas and it can sometimes take a while for those issues to get resolved.

“features we can tailor”

Pros

Being able to adapt the features to match our preferences and specific needs has been a huge plus.

Cons

Reporting has been a bit challenging so I'm really excited about Reporting 2.0 and looking forward to using the new features.

“It keeps getting better”

Pros

The reporting features are really strong and I appreciate how the product keeps improving over time with continuous updates and enhancements.

Cons

There are occasional glitches and the swim lane service does get interrupted from time to time.

“Solid product overall”

Pros

Cornerstone is a solid application with a wide range of training options available.

Cons

At times, the wording in Cornerstone can be a little confusing but it usually becomes clear pretty quickly once you've spent some time in that area or after an upgrade.

“A decade of steady innovation”

Pros

We've been using it for more than 10 years and it has kept getting better with ongoing updates and new innovations.

Cons

There's still room for Global Product Support (GPS) to improve.

“Cooperative support team”

Pros

Cornerstone has been a really solid LMS for us. The support team is helpful and responsive and loading content into the system is pretty simple.

Cons

One downside is that the configurability can be hard to navigate and takes some effort to work through.

“Seamless learning experience”

Pros

The platform feels user-friendly to use and provides a smooth, helpful space for learning.

Cons

At the same time some of the backend systems feel outdated and can be difficult to work with.

“Centralized solution”

Pros

It brings together HR, learning and performance tools in one integrated suite that fits well within a company's setup. It's highly customizable and does a solid job of addressing both current and future HR needs.

Cons

Navigation on certain pages could be more user-friendly.

“smooth integrations”

Pros

The interface is clean, the integrations work well and the system is simple to use overall.

Cons

Honestly there's nothing specific that I dislike about it.

“Fantastic learner-friendly platform”

Pros

Using it from both the learner and admin side has been a really positive experience. It's simple for end users, the content feels well curated for learners and it's also simple to manage from a system administrator's perspective.

Cons

there isn't anything I dislike about it. They keep improving the platform and adding updates that better support all of a learner's needs.

“Impressive functionality”

Pros

Cornerstone offers strong organization and a lot of useful functionality. On top of that, the knowledgeable staff at Cornerstone has been a major asset.

Cons

At times, Cornerstone can still be a little confusing for the end user.

“Cloud-based system”

Pros

It being a cloud-based system is a big advantage.

Cons

At times, it doesn't fully fit the work and learning culture in Israel.

“Extensive set of features”

Pros

The system feels very powerful and it comes with a lot of useful features.

Cons

The GPS can take a while to respond and sometimes certain functions don't work the way they're supposed to.

“Dependable system”

Pros

The administrative side stays consistent in how it works which makes the system dependable to use.

Cons

It still has room to improve when it comes to performance and the level of detail provided in training.

“Easy to move about”

Pros

Its interface really stands out and feels very user-friendly for our employees. It's user-friendly enough that people can usually find their way around without much trouble which has been a big plus. There are also plenty of options for online learning, including videos, materials and interactive e-learning content.

Cons

On the admin side, though, it can sometimes be difficult to navigate. There are multiple ways to complete certain tasks such as creating training items and while it's good that the system tries to meet different client needs and offer lots of options, that same flexibility can make it harder to understand the right process. Reporting 2.0 is also fairly complicated right now because there are so many permissions involved. Some of them are linked together so if one connected permission is missed, the one you actually need may not work properly.