Total 396 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Melanie

Non-Profit Organization Management, 51-100 employees

4.0

Really great

Pros

I appreciate the various pathways that users can follow through our online modules. The presentation is excellent and the platform is userfriendly.

Cons

At times I find it somewhat challenging to locate the starting point for enrolling in a new course.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

K
Kelly

Recreational Facilities and Services, 11-50 employees

5.0

Great Experience

Pros

This software is employed to establish and maintain our organization's online training portal. From a user's perspective it's easy to navigate and empowers content creators to optimize videos quizzes and written submissions for training.

Cons

As a user I haven't encountered any issues. Our training materials administrator has been pleased with its effectiveness in creating and uploading new materials and helping users navigate through the content.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mark

E-Learning, 1-10 employees

5.0

My INDIE LMS review

Pros

The flexibility to configure classes according to my preferences is a standout feature. The platform boasts numerous functions.

Cons

I face some challenges with spellcheckers. Words marked in red are not included in the text after clicking the save button. Additionally I would appreciate having multiple payment options such as credit card PayPal Alipay and others to accommodate a wider range of clients. Ensuring compliance with European data protection laws would also be reassuring.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R
Roland

Education Management, 51-100 employees

5.0

Great Function and Support

Pros

This LMS platform is robust supported by relevant assistance and continuous improvements.

Cons

It would be beneficial if the administrative dashboard were more customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N
Nicole

Health, Wellness and Fitness, 1-10 employees

5.0

Ease of Use

Pros

It facilitates easy access for my students to their workshops.

Cons

Currently I have no cons to mention as the site perfectly serves my small business needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

F
FERNANDO

Financial Services, 1-10 employees

5.0

my OPINION

Pros

It provides full integration of managerial tasks including responding to students invoicing and addressing inquiries.

Cons

The reliability of running over AWS is commendable never experiencing downtime. Moreover the technical support and guidance on software usage are excellent and consistently provided within minutes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Small-Business, 11-50 employees

5.0

Versatile & customizable portal

Pros

What really persuaded me to roll out Matrix was how easy it is to use. I find it incredibly simple to tweak the portal so it fits what our customers expect and workflows. Another thing I appreciate is its versatility: beyond the core e-learning tools, it brings in e-commerce capabilities that let us sell courses and manage transactions without juggling another system. I can easily import and export course templates which saves time when setting up new programs. Also, the options I have to customize instructor profiles and controls are genuinely great, covering lesson settings, grading and assessment types.

Cons

Editing instructor or student profiles is surprisingly tough for me because the related settings are scattered across the portal. For instance, if I want to change a name or update a profile picture, those controls aren't grouped together in one place, I have to hunt through different menus to find them which gets frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Justin

Higher Education, 101-500 employees

4.0

Matrix LMS

Pros

Matrix LMS serves as an excellent entry point into corporate learning platforms offering a wide array of features. Automation is a significant factor in our consideration of this product.

Cons

Setting up the system posed some challenges due to a lack of documentation though the support forum provided valuable insights.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

D
Daria

Arts and Crafts, 1-10 employees

5.0

Beautiful platform

Pros

I prefer NEO over other platforms I've used. Having utilized Moodle for many years I recently switched schools. NEO offers greater userfriendliness an attractive design and easy navigation on both desktop and mobile. The Face ID login feature is a bonus.

Cons

Overall there are no noticeable drawbacks except for a preference for more text editing options in discussions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

TP
Tony P.

Small-Business, 11-50 employees

5.0

feature-packed simple system

Pros

We switched from a different platform to Matrix LMS roughly eighteen months ago because we wanted a feature-packed, simple system for our online community and Matrix has gone beyond what we expected. I've found installation easy, the feature set vast, automation strong and customer support truly exceptional.

Cons

While I think Matrix LMS is a great choice for those who require strong accessibility features I also recognize that you still have to be cautious like with any technology, about what content you upload and how it's structured to truly ensure accessibility.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KV
katherina v.

Small-Business, 11-50 employees

5.0

Engaging content & reporting tools

Pros

As an instructor and learning administrator, I find Matrix includes all the tools I need to deliver content with full engagement. Its clean interface, easy usability social features, gamification, admin controls and reporting were the aspects I valued most over the year we used this LMS.

Cons

One thing I should mention is that monthly licence plans are based on a set number of active users, if we go beyond that allowance, we're billed for the overage unless we choose to upgrade to a higher tier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PB
Phill B.

Mid-Market, 500+ employees

5.0

all-in-one LMS features

Pros

I love the beautiful interface and find it incredibly easy to use, it works smoothly on mobile, includes built-in gamification, supports a social community, offers wide automation and integration options, handles compliance management and even has an App Store so it really feels like an all-in-one solution.

Cons

For government clients, I would welcome a copyright attribution feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T
Tony

Education Management, 1-10 employees

5.0

Fantastic all rounder solution

Pros

We transitioned to Matrix LMS from another solution about 18 months ago seeking a featurerich and userfriendly solution for our digital community. Matrix has exceeded our expectations in terms of ease of installation a broad range of features automation capabilities and exceptional customer support.

Cons

For those seeking high accessibility functionality Matrix LMS offers a suitable solution though users must exercise caution as with any technology in ensuring that content aligns with accessibility needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

P
Phill

Education Management, 1-10 employees

5.0

Awesome next gen digital learning

Pros

The interface is aesthetically pleasing and userfriendly offering mobile responsiveness builtin gamification social community features integrated apps and comprehensive automation through an innovative rules engine. This solution covers it all.

Cons

Implementing a copyright attribution feature could enhance its suitability for governmentfocused applications.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Travis

Education Management, 500+ employees

5.0

NEO LMS is great for teachers who have online assignments.

Pros

The technical support is topnotch. It allows me to assign tasks both online and offline and update or edit projects at any time and from anywhere. The continuous addition of new features and improvements is a definite plus.

Cons

Navigation can occasionally feel cumbersome. For instance accessing 'Notes' for a student offers only a single route.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Anna

Primary/Secondary Education, 51-100 employees

4.0

Review of NEO LMS LanSchool

Pros

I appreciate the ongoing improvements and the addition of new features.

Cons

Generally there are no significant issues I dislike. While there are a few features I would consider changing such as automating assignment distribution to prevent forgetfulness overall I have no complaints.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J
Julia

Education Management, 51-100 employees

5.0

School Use

Pros

We utilize this LMS for our K12 school to benefit teachers and students. I particularly like the ease of duplicating courses from one year to another and the ability to have multiple teachers per course.

Cons

The calendar integration with iPhones could be more seamless as I have been primarily restricted to desktop and laptop usage. Additionally I would appreciate a more effective way to provide feedback on submissions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Cailee

Education Management, 500+ employees

1.0

Love NEO but hate NEO LMS the app

Pros

I love the capability of using Apple Classroom to restrict students to this app preventing cheating on NEO quizzes.

Cons

The app sometimes experiences glitches occasionally shutting down during student use. Not all quiz features are functional on the app. The initial login process for students can be confusing as they must enter the name of their district exactly.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

G
Grace

Education Management, 51-100 employees

4.0

NEO LMS Review

Pros

Its primary purpose is to function as a learning management software.

Cons

Lessons predominantly consist of text and lack a stepbystep navigation approach. Finding one's way through various functions such as the Gradebook can be challenging as certain terms e.g. sticky are used without accompanying definitions. Math symbols are limited and shortcuts for classes aren't easily accessible.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Alphie

Education Management, 11-50 employees

5.0

Blended Learning Made Easy

Pros

NEO LMS offers a userfriendly interface and allows for easy lesson management even without the need for a user guide. The customer support is efficient and responsive. The Rubric feature simplifies the grading of assessments. Previously I had to carry a lot of papers but with NEO LMS I can easily review student submissions on my tablet. The gamification feature unique to NEO enhances student engagement.

Cons

NEO LMS offers an excellent experience and I can hardly find any drawbacks. If there's room for improvement it might be in enhancing the mobile app especially for Android devices.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9