Mental Health Care, 500+ employees
“Matrix LMS”
Pros
This system streamlines tracking user progress within courses making it easy to monitor course completion.
Cons
Users have reported issues with video playback causing some difficulties.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Not Specified, 51-100 employees
“Terrific Flexibility Affordable but be prepared to invest learning time”
Pros
Flexible and reasonably priced pricing plans along with an array of valuable addon features and customization options set this platform apart. The responsive and thorough tech support available 245 is a significant advantage. The availability of a learnerchoice app adds to its appeal and frequent updates continually enhance the administrator experience.
Cons
Training resources provide an initial foundation but mastering LMS management and course creation requires a significant investment of time and trialanderror. Some data records were lost due to a lack of prior warning about the risks associated with making changes. Additionally weekend tech support is unavailable although it would be an occasional resource. Configuring slides to allow horizontal singleclick navigation is not straightforward currently users must load them individually or use vertical scrolling through the entire deck.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 51-100 employees
“An Insightful Perspective”
Pros
I find the quizzes and resource storage quite valuable.
Cons
Unfortunately I cannot print absentees marks schedules accounts and reports from this platform. Additionally it's not very iOSfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Alternative Medicine, 1-10 employees
“A Comprehensive Solution”
Pros
I appreciate the platform's versatility and its extensive range of features and functionality.
Cons
At times the settings can be a bit challenging to grasp and it may require a chat with customer support for finetuning a course. A more comprehensive user manual would be a welcomed addition.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Insurance, 500+ employees
“A Review of the Matrix”
Pros
The platform's userfriendly appearance is a highlight for learners.
Cons
Unfortunately personalization features for assessments are lacking and there's room for improvement in terms of gender equity. Additionally pulling scores for groups is not an option.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Education Management, 500+ employees
“My Experience with NEO for Education”
Pros
Once you become familiar with the program it offers a range of helpful features.
Cons
Finding answers within the program itself can be challenging often requiring assistance from colleagues. Additionally the grading settings can be confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Education Management, 101-500 employees
“The Journey with NEO LMS”
Pros
I appreciate the continuous updates and the capacity for teachers to assess and compute grades.
Cons
I don't have any specific complaints about NEO LMS's features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Retail, 51-100 employees
“A Useful Tool for Many Purposes”
Pros
It's incredibly easy to implement and understand the content creation process courses paths etc. The platform's base is quite navigable admin.
Cons
Some features should be more editable for a better user experience including the ability to drag and drop content or customize the location of widgets menus and boxes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Education Management, 11-50 employees
“UserFriendly Experience”
Pros
The userfriendly interface and the ease of undoing mistakes stand out.
Cons
Some assessment reporting functionalities are limited.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Education Management, 11-50 employees
“NEO Online Classroom Review”
Pros
The developer continually adds features and the platform is dependable. It's easy for both students and teachers allowing communication within assignments.
Cons
The studentteacher messaging system lacks searchability for keywords and doesn't display all messages sent to a student.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous, 500+ employees
“A Robust Customizable LMS”
Pros
I love the high level of customization that Matrix offers it's like a blank canvas for our specific needs.
Cons
It could benefit from a more intuitive interface. It can be a bit challenging to learn and I'm still discovering some features even after two years of use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Consumer Services, 500+ employees
“Functionality Over Support”
Pros
Matrix is one of the best when it comes to functionality offering almost everything a business needs.
Cons
It's not the easiest software to use and the support at least in our region can be slow in addressing issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Small-Business, 11-50 employees
“Quick for 'not submitted' follow-up”
Pros
I really appreciate the 'Not Submitted' option in the gradebook, it makes reaching out to students who haven't turned in an assignment so easy, letting me quickly send them an email reminder.
Cons
It would be really helpful if parent email addresses were connected to each student record, when I send a missing assignment notice to a student, I want the option to cc their parent so they're automatically informed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“tailored instruction capabilities”
Pros
What I appreciate the most is being able to tailor instruction.
Cons
I find the scrollbar on the right side of the gradebook too small and it would be great to see more students at once without scrolling.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“Powerful learning management system”
Pros
I'm really impressed with this program, it's a powerful learning management system that helps me oversee the performance of all learners. It lets me focus on delivering a high-quality learning experience while bringing together the essential tools schools rely on to enable effective teaching and learning.
Cons
Honestly I can't think of any major issues with the platform. Online sessions and every part of the coursework have run smoothly without hiccups. It also doesn't cause students to struggle with understanding the subjects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“quick adoption & gamification”
Pros
At my school, this was our first experience with a full LMS so aside from learning how to navigate the Turnitin sections, most teachers and students hadn't used a system like this before. We adapted to it very quickly with only a little explanation (and the help documents are genuinely excellent). Every professor here has remarked on how simple it is to set up courses, add materials and keep the layout clean and uncluttered. Speaking from a UI perspective, instructors who've had experience with other learning platforms almost always say they prefer this one and several students feel the same, including both of my daughters, who attend much larger and more expensive universities using other LMS solutions. The built-in gamification elements, the many options for group work and interaction, plus the steady cadence of updates and new features that integrate easily, make it a strong value. Because of that, teaching and learning remain the priority rather than wrestling with IT. Instructors don't need to become expert designers to have an attractive classroom and students aren't juggling multiple portals to find their course information.
Cons
Because the platform is relatively small I've noticed there are limits on customization and at the moment it's only LTI 1.1 compliant (although I know LTI Advantage was scheduled for Q2 2018). Even so the engineers respond fast and consistently roll out improvements and new capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“Easy content addition”
Pros
I'm really happy that I can add content to my business courses without needing any programming knowledge. The interface is easy to get familiar with and I've even customized it to include my team's logos for our workflows.
Cons
We found the learning process really easy. It's very easy to use and presented in a simple, understandable way. Our team is using this platform for business and overall we think it brings a positive advantage, we genuinely like it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“effective editing & tracking tools”
Pros
For me the platform gives excellent editing tools that I actually use, they make building a training program easy and effective for our students' learning. I appreciate how quickly the tracking features respond, it works well on my phone and I enjoy being involved in that whole workflow.
Cons
I'm really impressed with this educational platform and use it often, I haven't run into any major problems with the software. I'm always happy to kick off my workday using it and I value that my students find it easy to navigate, that's a key strength of this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“advanced training program creation”
Pros
Because it gives me such powerful tools, I'm able to create training programs for entire regions and individual schools. It offers excellent educational resources and the advanced grading system is the very first feature that stood out to me and that I appreciate most.
Cons
To be honest I really like this product. So far I haven't found any major drawbacks. It's easy to use and easy to understand and it consistently helps me get through my day more quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Easy record-keeping tools”
Pros
I've discovered numerous built-in tools that make keeping records really easy and they can also help me deliver lesson presentations effectively.
Cons
For me there haven't been any drawbacks the software meets all of my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10