NEO LMS Reviews

Pros

Matrix LMS is userfriendly and packed with features for selfdirected learning.

Cons

Complex reporting options and a lack of guidance for administrators on identifying crucial data.

Pros

Matrix LMS facilitates easy engagement with learners and helps educators with their work.

Cons

Some features may be challenging to navigate for users without prior knowledge.

Pros

NEO LMS has been a crucial partner for education during the pandemic offering efficient learning solutions and embedding videos for assessment.

Cons

Limitations in available apps in the App Center.

Pros

Competency tracking and score rules are valuable features. NEO LMS offers a userfriendly experience with a social medialike interface.

Cons

The lack of export options for competency reports is a limitation and a builtin item analysis for quizzes would be beneficial.

Pros

It is easy to use. Customer feedback is fast and accommodating.

Cons

I cannot customize the grading scale and gradebook to meet college requirements.

Pros

The worksheets and activities allow for engagement between learners and facilitators, reducing work and improving learners capabilities.

Cons

Some features are not intuitive if you are not familiar with them.

Pros

Visual Portal Editor and Access/Discount Codes.

Cons

Once users are deactivated, they cannot retake the same course to refresh their knowledge without creating a new account or email.

Pros

It is easy to navigate. Most features are helpful in the teaching-learning process.

Cons

The attendance feature needs to include options like breaking down dates into grading periods.

Pros

This LMS allowed us to continue providing learning opportunities to our users.

Cons

The system has a cycle that limits the number of days learners can use the LMS.

Pros

Matrix LMS is very easy to use and has many features that allow an organization to maximize the benefits of self-directed learning.

Cons

Although the platform allows for report customization, there are so many options that it can be overwhelming. I wish there was a guide to help the administration department identify the important data.

Pros

It's cheaper than Moodle and loads faster. Logical connections are fine.

Cons

The integration process has a slow resolution for our issue with uploading bulk questions.

Pros

I like the ability to customize and brand the platform.

Cons

Reporting, initial onboarding, and ongoing support could be better. Student enrollment in face-to-face workshops and SCORM file compatibility on all devices are poor. The app is challenging to use and does not offer a smooth experience.

Pros

The most important features for us are competency tracking and score rules. NEO LMS is easy to navigate because of its social media-like interface.

Cons

Although competency tracking is available, there is no way to export reports on competencies. As a network of schools, this feature is vital for us. A built-in item analysis for quizzes would also be beneficial, allowing us to identify which items to replace without needing another tool.

Pros

It's our all-in-one solution for managing training, whether online or in a classroom. Before Matrix, we spent a lot of time managing classroom training. Users can self-enroll, we can manage waitlists, and assessments can be uploaded for marking, providing an excellent audit trail. We can also manage multiple brands within one portal, saving on both costs and administrative effort.

Cons

There was a significant price increase about two years after we started using it. It is still good value for money, but it left us in a tough spot if we did not get approval for the extra funds, as we did have to switch learning portals again, which is a big effort. However, they did help us transition smoothly, which we appreciate.

Pros

The ease of setup, assessment task management, and ongoing customer support are essential for our eLearning platform. Matrix LMS delivers all these features.

Cons

The level of reporting and compliance management could be improved. I have specific needs and have to adapt the reporting platform.

Pros

Each school has its own fully self-managed portal. We can have two parents monitor students' progress, and the career adviser at the school can also oversee the students. Instructors have complete control over the courses, and competencies are mapped back to ASQA requirements. The internal messaging system between students and teachers operates in a safe, controlled environment. Instructors can enroll students in the next courses and use benchmark answers when marking assessments.

Cons

I found it quite straightforward and do not have anything negative to say, except it took me some time to learn how Matrix handles things, which are all very intuitive.

Pros

There is a diversity of training solutions available. The portal has only fallen once in nine years of daily use. Integration of dozens of add-ons really helps the training process.

Cons

It does not integrate a SCORM export solution. The customer service is extremely slow and limited, offering only brief answers and not focusing on solving the administrators problems. Sometimes the response time is 5-7 hours, even within the US time zone, which is very frustrating. Participants must pay monthly to access the platform, even after completing the course. Initially, they could check their account and diplomas without paying and only paid if they entered the course. Now they have no access unless they pay.

Pros

Its overall flexibility has been one of the main features that have helped both administrators and users accomplish learning and complete tasks. You can fully customize lessons and subjects to fit the students you have. As an administrator, you have control and statistics on student performance and learning. As one of the best platforms for e-learning, NEO has made it easy and efficient for users.

Cons

Occasionally, there are sync issues when copying information from the masterclass. One needs to be meticulous and detailed in their settings to get the desired experience for students or participants.

Pros

I like the features and how it looks. It's very visual, the mobile app is great, and the courses are easy to follow.

Cons

The mobile app is still lacking a nice visual design, some files cannot be uploaded or downloaded, and certain areas of the platform have no clear navigation paths, with errors on some pages.

Pros

This software is used to create and maintain an online training portal for our organization. From a user perspective, it is very easy to navigate and allows those creating the training to optimize videos, quizzes, and written submissions.

Cons

As a user, I have not encountered any problems. The administrator of our training materials has been very happy with how well it has worked to create and upload new materials and to help users navigate through the content.