Total 131 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

26%

3

Stars

13%

2

Stars

8%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

DJ

Biotechnology, 51-100 employees

More than a year

4.0
August 2025

A time-saver for reports!!

Pros

I have to say, the analytics suite for admins is second to none. The level of detail is fantastic. But the feature I probably love the most is the automated report delivery. Setting up scheduled reports for different department heads and company leaders has not only saved me hours of work but also guarantees they're always looking at the latest data.

Cons

Every now and then, the link with our HRIS would glitch out and reset people's account permissions. Sometimes it even locked us out of admin accounts, which meant we always had to be ready to manually restore access.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

T

Todd

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
August 2025

One central spot for everything!

Pros

It's great having one central hub for all our content. Learners can easily find specific topics and for us admins, building and managing everything is just as simple.

Cons

The initial setup does take some time. There are a lot of sections in the backend to configure before everything is ready to use but that's to be expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

S

SHARI

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2025

efficient & flexible

Pros

Litmos platform lets me complete modules and training efficiently. It is also great that I can go back anytime to review content and refresh my memory. Tracking my progress is simple too as I can see whats finished, what's left to do and my current score percentage as I move through the material.

Cons

Only downside is that system maintenance sometimes happens at an inconvenient time. I once tried to study only to find the platform down for maintenance which was frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Sandra

Hospitality, 101-500 employees

More than a year

5.0
May 2025

Very simple to figure out

Pros

Figuring out Litmos was very simple. I quickly got the hang of the tools, whether I was working in the Admin view or learning as a user.

Cons

My company recently rolled out a major update that felt like a complete overhaul. I'm still getting used to the new version but I'm doing my best to adapt

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ellie

Education Management, 500+ employees

More than a year

3.0
April 2025

pretty easy to keep track of progress

Pros

There is not much to dislike, it was really simple to keep track of my progress in all the classes.

Cons

If i have to nitpick i'd say the user experience felt a bit outdated but it didnt really matter to me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

SR

Sandy Ramsey

All Roads, 500+ employees

4.0
December 2024

Great reporting features

Pros

I really like the ease of distribution that comes with this software. Also the reporting features are great and really helpful for our workflow.

Cons

I cant figure out how to archive terminated employees which is a little annoying.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

J

Jayanth

Insurance, 500+ employees

More than a year

4.0
October 2023

Litmos is an effective Learning Management System to adopt for training employees

Pros

Litmos was a cost-effective solution and is easy to set up. It combined adoption reports, test scores and tracking in one convenient place.

Cons

Litmos was not very intuitive for me and there is room for improvement in customer support.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

5

Functionality

8

J

Jessica

Logistics and Supply Chain, 101-500 employees

Less than a year

2.0
October 2023

Litmos

Pros

Over the years, our company relied on Litmos for external training despite its flaws. It may not have been perfect but it served its purpose.

Cons

Adapting the content was not easy which makes it hard for me to keep pace with our business changes.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

6

Functionality

4

A

Alexis

Utilities, 101-500 employees

More than a year

5.0
September 2023

Litmos for Learning

Pros

I like how Litmos precisely organizes all my training prospects in one user-friendly platform.

Cons

I am not a fan of the dashboard's appearance, but it might be influenced by the company we are partnered with for training via Litmos. Other than that, no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM

Glenda May

Construction, 500+ employees

More than a year

5.0
June 2023

Litmos for Trainings? Yes!

Pros

With the Litmos software we were mainly focused on training, achievement tracking and course progress monitoring. During the process we noticed great aspects of the software too. Such as navigating the system is straightforward which allow us to view tasks, complete trainings and scores over time.

Cons

I have not encountered any issues during my training sessions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alejandra

Construction, 101-500 employees

More than a year

5.0
May 2023

Litmos assists us in onboarding new employees

Pros

The virtual accessibility of Litmos is a huge plus for us. Its mobile app fits our budget and the customizable design integrates seamlessly with our company's software which eventually enhance the user experience significantly.

Cons

I wish I could share custom reports directly with other system users instead of having to export and share them. Also, course creation could be more streamlined. Packaging content into class and course packets is simple, but finding the most effective places to write within different memory blocks is a question. It lacks a built-in spell checker, and the copy window is small.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

V

Vicente

Broadcast Media, 101-500 employees

5.0
January 2023

recommended application

Pros

Its hard to explain but the importance of having a fast and efficient team collaboration app like Litmos in every company is a plus.

Cons

I have not found any cons since it is a comprehensive application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jean

Consumer Services, 500+ employees

Less than a year

3.0
November 2022

Can be difficult to master and buggy at times

Pros

Litmos offers a wide range of features and options for course creation and tracking which makes this software a comprehensive solution.

Cons

Learning all the ins and outs can be a bit difficult. Also occasional glitches are noticeable.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
October 2022

A cloud centric LMS with truly world class features

Pros

One of the standout features of Litmos is its scalability and ease of use. Being cloud-based eliminates the need for app installations and the simple user interface ensures higher acceptance rates.

Cons

The reporting feature needs a bit more refinement, and add-ons could be priced more reasonably.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lee

Dairy, 500+ employees

More than a year

3.0
October 2022

Honest Review

Pros

I am quite happy with Litmos's features. The features I liked the most are the ease of setting up teams and the content creation tools. Manual bulk uploading for new hires and departures is manageable and the inclusive course library accessible across devices is a huge asset.

Cons

Purchasing SAP Litmos means getting a basic LMS shell, but do not expect it to be fully ready for use. Support heavily relies on watching learning courses, which is not always clear. The "DoJo learning" can help but sometimes leaves functions in limbo.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

4

Functionality

6

A

Anthony

Consumer Goods, 500+ employees

More than a year

5.0
September 2022

Robust platform for employee training

Pros

Litmos stands out for its customization options tailored to our company's needs, along with its accessibility and real-time reporting capabilities. The ability to incorporate videos into evaluations adds value, and its compatibility with various operating systems is a bonus.

Cons

The only aspect I think should be considered is the cost, especially for larger companies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Melon

Cosmetics, 500+ employees

More than a year

5.0
August 2022

The best eLearning software

Pros

I have been using SAP Litmos for three years now. What I really like about it is that its diverse training methods includes video, audio and text-based options. Along with that the insightful survey questions related to the trainings offers great help.

Cons

We faced glitches and slow support response when starting to use the software, but now support is readily available.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

V

Vertika

Hospital & Health Care, 101-500 employees

5.0
July 2022

Limitless happiness

Pros

I find all the features of Litmos to be user-friendly and resourceful.

Cons

There is nothing i don't like as it provides almost everything required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

santosh

Automotive, 500+ employees

More than a year

5.0
May 2022

Excellent Corporate Training Tool - SAP Litmos

Pros

Litmos's key feature of providing the facility to upload a learning content for new employees and conducting evaluations is priceless. It streamlines the onboarding process and guides employees toward their next certification goals well.

Cons

The tool could be more intuitive, especially for new employees. It would be beneficial to include features like surveys and stricter content accessibility based on company hierarchy. Pricing is a bit higher compared to other options in the market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kenleigh

Retail, 500+ employees

Less than 6 months

5.0
November 2021

Great Experience

Pros

I find Litmos easy to use and intuitive. The online help forums have been invaluable for answering any queries. Also the platform's wide range of features, including the Dojo for self-learning, have been beneficial for our growth.

Cons

Like any software, there are some issues. For example, if you copy a module and delete the original, you can't edit the copy. Font and sizing options in the content authoring tool feel somewhat limited. Additionally, manipulating assessments within the authoring tool can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

More than a year

2.0
October 2021

No longer a good option

Pros

Our experience with Litmos as our first LMS software was very positive. Its pretty easy to setup and usage surpassed earlier products like Cornerstone and SumTotal, and our users adapted quickly.

Cons

Since being acquired by SAP, Litmos has been problematic. Now it offers poor support and some content feeling unnecessary.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

2

Functionality

4

E

Erin

Education Management, 101-500 employees

More than a year

5.0
September 2021

Engaging Way to Train

Pros

Litmos streamlines our staff training process with customizable training tracks and engaging videos. The dashboard provides a clear overview of completed and pending trainings and the library offers a wealth of pre-created content.

Cons

Some pre-made videos are very simple. They could be improved to better suit working adults.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

SHARI

Insurance, 500+ employees

Less than 6 months

5.0
July 2021

SAP Ease of Access

Pros

Compared to previous software, Litmos offers faster performance and clearer progress tracking within courses which enhances the learning experience.

Cons

I have not encountered any issues so far. I find the software efficient and fast for working on courses and trainings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
March 2021

Too Buggy

Pros

Assigning trainings and uploading content are both a hassle free tasks with Litmos.

Cons

There are several issues, such as UK-based training content not always aligning with US laws. Also we face difficulties with searching and updating content. Customer service is not satisfactory. They often blame everything on outdated browsers instead of focusing on resolving the problem.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

3

Functionality

4

M

Michael

Health, Wellness and Fitness, 101-500 employees

Less than a year

2.0
November 2020

Below average LMS

Pros

Litmos features streamline material distribution and tracking. On the other hand its comprehensive feature set and clean learner interface enhance the overall experience.

Cons

Litmos appears to have technical stability issues, with various bugs affecting usability. Support responses are often delayed, which causes frustration.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

8

Functionality

6

L

Logan

Utilities, 101-500 employees

Less than 6 months

4.0
November 2020

Litmos is lit.

Pros

Litmos fulfills our LMS needs efficiently with its user-friendly interface and robust features, facilitating seamless team learning and onboarding processes.

Cons

Customer support could be more helpful and responsive, but otherwise I have no complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
November 2020

SAP Litmos

Pros

SAP Litmos excels in delivering ILT courses and scheduling virtual training sessions. The ability to create personalized learning paths is a plus to its versatility.

Cons

It is really annoying that the company does not display pricing on the website which makes it necessary to contact them for budget considerations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Erik

Internet, 500+ employees

More than a year

4.0
September 2020

Litmos LMS served its purpose for a time but I moved on

Pros

Litmos's simplicity and ease of use are two of the notable features.

Cons

Well we use Litmos however it had a very limited feature set that did not meet our needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

DE"

Dorothy E. "Dolly"

Civic & Social Organization, 101-500 employees

Less than 6 months

1.0
August 2020

A nice product and company until it was taken over by pirates

Pros

While I enjoyed using the product, SAP's billing practices cast a shadow over its benefits.

Cons

The experience with Litmos and SAP regarding cancellation and billing has been frustrating and unreliable.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

H

Hasan

Telecommunications, 11-50 employees

More than a year

1.0
February 2020

Non-existant support and impossible to cancel

Pros

The software covers commonly used LMS features and is SCORM compliant.

Cons

We faced billing issues and poor communication regarding cancellation, resulting in continued charges despite attempts to cancel.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

S

Sherrie

Health, Wellness and Fitness, 500+ employees

More than a year

2.0
January 2020

Buggy and ultimately disappointing

Pros

Adding and assigning courses is a breeze, and the platform boasts a large content library for learners.

Cons

Reporting is problematic, with inaccurate information displayed on screen. The learning library lacks engaging content, and organizing courses is challenging. Support responses are slow, and basic features often have issues.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

5

S

Sharon

Photography, 11-50 employees

Less than 6 months

5.0
December 2019

A great teaching tool

Pros

Litmos makes it effortless to distribute training across different teams within our company, enabling convenient self-paced learning.

Cons

I found it confusing to see training modules on the sidebar that I did not have access to but could still view.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Maurice

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
November 2019

Litmos Heroes!!

Pros

Litmos's flexibility in integrating custom content sets it apart from other platforms.

Cons

After-sale support is lacking; once implementation is complete, you are left to figure things out on your own.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

S

Sam

Computer Software, 500+ employees

Less than a year

5.0
November 2019

Works well. No problems.

Pros

My experience with the software has been unproblematic so far. It functions smoothly and I like the option to increase video playback speed.

Cons

It would be nice if the interface were visually more appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
October 2019

Cost Effective But Lacking

Pros

At two organizations where I've worked, the main reason we chose this software was its price point. It is one of the most affordable options available.

Cons

Compared to similarly priced options, the features were lacking. After the initial 2 weeks, actual support was nonexistent, with response times on critical issues taking over 24 hours for a first (non-automated) response. Integrating with other systems felt clumsy, and there was minimal assistance for API. The admin side of the LMS wasn't very intuitive and felt cluttered. There were many interdependencies across features, leading to the need to pay for additional non-standard features despite them being presented as standard during demos.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

P

Paige

Government Administration, 11-50 employees

Less than 6 months

4.0
October 2019

Litmos LMS Review

Pros

I find it easy to use and the cost is reasonable. I particularly appreciate the reporting features and the option to customize certificates.

Cons

I did not encounter any problems or downsides with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rachel

Computer Software, 500+ employees

Less than a year

5.0
October 2019

Great product

Pros

With its ease of use, excellent customer service and abundant features, Litmos is a standout choice.

Cons

Depending on the organization's size and budget, the cost can be prohibitive.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
October 2019

Decent LMS product

Pros

it offers a clear interface for both employees and customers. Also as it is packed with features like Teams and reporting tools all are useful in various scenarios.

Cons

Some functions, like Teams are cumbersome to use and require extensive explanation to customers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Avi

Health, Wellness and Fitness, 101-500 employees

More than a year

2.0
September 2019

Unintutitive, cumbersome LMS with a lots of features

Pros

Litmos stands out because it offers wide range of features. It is hard to find a software in LMS of this kind that offers nearly everything.

Cons

The software lacks intuitiveness, making configuration, administration, and usage challenging, even for experienced software users.

Rating Distribution

Ease of use

3

Value for money

10

Customer Support

6

Functionality

4

T

Tobe

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
July 2019

Useful software

Pros

SAP Litmos provides an exceptional learning platform, offering various learning methods. I particularly enjoy using games and simulations to reinforce learning.

Cons

I have never encountered any issues while using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Cali

Education Management, 11-50 employees

Less than a year

4.0
July 2019

Great Employee Training Tool

Pros

I love the capability to create learning paths and link quizzes to ensure that employees understand all the information properly.

Cons

There is nothing negative to say; overall, it is an excellent training tool that we use for all staff training purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

T

Taryn

Medical Devices, 500+ employees

More than a year

4.0
July 2019

It gets the job done.

Pros

The desktop version of this app works smoothly for me, allowing me to conduct most of my testing without any major issues.

Cons

The app associated with this program operates slowly and lacks all the functions of the online version. I've also faced issues accessing my badge or certificate after completing various coursework.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

10

Functionality

6

J

Jeremy

E-Learning, 1-10 employees

5.0
July 2019

LMS Software

Pros

The user-friendliness of this platform for both administrators and users is something I truly like.

Cons

At first glance, it seems a bit expensive, but the Litmos team is open to negotiation to help companies find the right fit.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

F

Faisal

Renewables & Environment, 11-50 employees

Less than 6 months

5.0
July 2019

One of a kind

Pros

For me, this ranks among the top learning systems online, and the fact that it supports mobile devices makes it even better.

Cons

It is genuinely challenging to find any faults with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ifeanyi

Electrical/Electronic Manufacturing, 101-500 employees

Less than 6 months

5.0
July 2019

Amazing functions

Pros

SAP Litmos impresses with its user-friendliness and versatility. It provides several language choices and an in-app messaging platform.

Cons

I have not discovered any flaws in the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Friday

Research, 11-50 employees

Less than 6 months

4.0
July 2019

Reliable software

Pros

it is truly remarkable software, offering multiple language options and the added convenience of a mobile application.

Cons

Although its functions are amazing, I still feel the plans could be more flexible and affordable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
June 2019

Good Stuff

Pros

Their functionality is superbbb, providing comprehensive analytics and being incredibly easy to learn.

Cons

I have not encountered any issues with Litmos yet that I would complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Alex

Consumer Electronics, 11-50 employees

Less than a year

5.0
May 2019

Perfect

Pros

The best thing about Litmos is how easy it is to use, boasting a highly user-friendly interface.

Cons

The software works well for me; I can confidently say it gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
April 2019

Flexible for site building

Pros

Customizing the portal to suit my preferences makes SAP Litmos very suitable to use.

Cons

Mobile use enablement is not seamless yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bethany

Hospital & Health Care, 11-50 employees

More than a year

5.0
February 2019

Excellent platform for learning

Pros

Availability of different kinds of classes to learn is excellent for our employees, and the intuitive dashboard provides valuable insights. Additionally, the course content is well-crafted.

Cons

The courses lack organization, which can discourage individuals seeking self-taught classes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8