Total 131 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

26%

3

Stars

13%

2

Stars

8%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Steve

Not Specified, 11-50 employees

1.0

Bait & Switch - DON'T BOTHER WITH THE TRIAL!

Pros

Litmos stands out with its exceptional logic, ease of use, and comprehensive features.

Cons

The pricing is fixed annually regardless of the number of users, which was not made clear initially.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

3

Functionality

8

U
Utility

Not Specified, 101-500 employees

Less than 6 months

5.0

Exactly What We Needed

Pros

From the platform's safety content to continued support, our buying experience with Litmos has been highly satisfactory. We're excited to go live next week and showcase it to the rest of the company.

Cons

There were discrepancies between what the salesman offered and what was in the contract. Tracking features from demo to signing is essential to ensure everything promised is delivered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W
Will

Pharmaceuticals, 101-500 employees

More than a year

5.0

Litmos gives us an easy way to organize training in multiple formats

Pros

Creating and organizing courses with Litmos is a breeze, and the course library enhances the user experience by simplifying access to courses and learning paths.

Cons

Reporting sometimes feels inconsistent, but the platform continues to evolve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erick

Machinery, 500+ employees

More than a year

5.0

Great customer experience!

Pros

Litmos is incredibly user-friendly for both learners and administrators, resulting in a significant increase in course completion rates. Their responsiveness to feedback and suggestions is commendable.

Cons

Global data extraction from surveys would be useful for drawing correlations between courses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G
Gustavo

Not Specified, N/A employees

Less than a year

5.0

We readearched a lot of systems and by far Litmos and and continues to exceed expectations

Pros

I love their User-friendly interface coupled with responsive support makes Litmos truly exceptional for our team's needs.

Cons

It is challenging to find cons with the system. They recently included prerequisites, showing responsiveness to customer feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Laura

Non-Profit Organization Management, 101-500 employees

Less than a year

4.0

Litmos has streamlined our apprentice learning materials and educational curriculum.

Pros

Setting up and using Litmos is straightforward, even for non-technical administrators, enabling effective course creation and management with minimal IT support.

Cons

More flexibility in grading scale for assessments and additional reporting via Salesforce would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Michelle

Not Specified, N/A employees

Less than a year

5.0

I've had a positive experience using Litmos LMS as an admin on the site and a user.

Pros

The user-friendly interface and mobile app accessibility, coupled with responsive support and software updates, have greatly benefited our team's workflow and content management.

Cons

Bulk deleting users or reactivating them individually is an issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julianne

Not Specified, N/A employees

More than a year

5.0

Simple and Clean UI

Pros

I am impressed by Litmos' simple and clean user interface, allowing for easy creation of learning paths by dragging and dropping content.

Cons

Bugs and inaccurate data in reports are issues, and support quality varies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

E
Erica

Not Specified, N/A employees

Less than a year

4.0

Growing Platform with Responsive Customer Service

Pros

Litmos has made significant strides in interface cleanliness, reporting features, responsiveness to customer needs, and overall customer service since we began using it.

Cons

The design can be clunky, and some features expected are not available.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

J
Jeremy

Not Specified, 500+ employees

More than a year

4.0

Litmos is a great product NOW and has a promising future based on the roadmap.

Pros

Their intuitive interface makes it easy to get started with minimal training. While no product has everything, Litmos offers a plethora of features, with a responsive support team addressing any issues promptly.

Cons

Consistency in the admin interface, such as search functionality and text entry options, would improve user experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

V
Vera

Not Specified, N/A employees

More than a year

5.0

Great tool

Pros

Litmos is easy to use, update, and customize, catering to the specific needs of different groups effortlessly.

Cons

No cons from my perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9