Total 131 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

26%

3

Stars

13%

2

Stars

8%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Easy to use and navigate learning management software

Pros

At my company, adopting Litmos has significantly increased user engagement due to its intuitive design, easy navigation, and robust test/quiz setup. The customizable reporting features are particularly impressive.

Cons

Manual grading of short answer questions should be facilitated via email notifications for those specific questions, making grading more efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K
Karen

Computer Software, 500+ employees

Less than a year

5.0

Looks great and easy to use

Pros

Users have had a great experience with this software due to its user-friendly interface and straightforward setup process. Creating learning paths and courses is a breeze.

Cons

Reporting needs to be more comprehensive. Surprisingly, our previous LMS, despite its flaws, had a great reporting feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E
Elizabeth

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

4.0

Exceptional learning management system

Pros

I appreciate how simple it is to navigate and create quick reports. The customer service is also quite satisfactory.

Cons

Their help guides need updating, and any server or system downtime must be promptly reported to all customers, given its critical impact on both our and their business.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

I
Izabela

Computer Software, 101-500 employees

More than a year

5.0

Good for what we need!

Pros

Using it is straightforward and updating is very easy. Our team faces no issues logging in and taking the courses.

Cons

we encounter code changes that cause issues, but a quick call always gets it fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Angela

Philanthropy, 101-500 employees

Less than 6 months

3.0

Great, user-friendly system.

Pros

This system is incredibly user-friendly and easy to set up. It offers a plethora of great features, options for automating complex processes, and seamless content publishing. Plus, its mobile compatibility and attractive interface enhance the user experience.

Cons

Although we are still in the learning and setup phase of our implementation, Litmos's ability to support content and team structures in several languages seems more like a workaround than a product designed for a multilanguage environment.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

6

D
Danielle

Insurance, 101-500 employees

More than a year

4.0

Litmos worked for us

Pros

Our organization found this software incredibly easy to implement and use, both from an administrative and learner perspective.

Cons

I wish the customer support had been more responsive. I was looking for a feature or option for multiple domains but never received an answer. Also I wish the reports had more customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

R
Rebecca

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

LITMOS for tracking employee training

Pros

It is an easy and efficient way to ensure employees are compliant with mandatory trainings.

Cons

There are some challenges with reporting accurate data, leading to variations in reports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

P
Preston

Museums and Institutions, 500+ employees

Less than a year

5.0

Loved this program!

Pros

This program proved invaluable when we needed to deliver company training to hundreds of employees who were difficult to gather in one place.

Cons

I understand the reasoning behind having limited subscriptions, but it would be beneficial to have more subscriptions to involve more employees in training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D
David

E-Learning, 11-50 employees

Less than a year

3.0

Adequate, but clunky - better alternatives for the $

Pros

It is a decent LMS that tracks SCORM and xAPI compliant content. Plus, it lets you directly send xAPI data to the Litmos database without the hassle of uploading content separately.

Cons

In terms of user experience, it is just alright. From my consulting experience with two companies, neither seemed to prioritize enhancing the UX. Navigating Litmos for troubleshooting courses for a client was not the smoothest experience, especially for newer users. Considering the investment, there are better options available.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

C
Chandrakant

E-Learning, 11-50 employees

More than a year

3.0

One of best LMS platform

Pros

Litmos offers a responsive interface that is effortless for both learners and administrators. With role-based login, tailored reporting, and API support, it packs a punch.

Cons

Currently, the Litmos mobile app might not meet expectations, but opting for the latest web browser can still access the Litmos platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

A
Andrew

Computer Software, 500+ employees

3.0

Litmos is a big player, though not one investing in innovation.

Pros

They cover all the essential features needed for an LMS, whether for large corporations or smaller setups. Their longevity speaks volumes.

Cons

It feels like they are coasting on their past successes. While they excel at what they do, there is a lack of drive to innovate compared to newer players in Learning Management.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

K
Kenneth

Medical Practice, 101-500 employees

More than a year

5.0

Excellent Training Platform!

Pros

Recording and adding content to the platform on Litmos is remarkably user-friendly! We've successfully onboarded everyone using Litmos!

Cons

Structuring content for easy learning initially posed a challenge, but once planned, the platform simplified the process significantly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anne

Food & Beverages, 500+ employees

Less than 6 months

5.0

Litmos Review

Pros

Communication between end users and administrators is seamless. This software is both user-friendly and efficient for consumers.

Cons

No major cons at the moment, just room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brett

Renewables & Environment, 101-500 employees

More than a year

2.0

Okay product but TERRIBLE SUPPORT

Pros

What I most love about this software is their Enables mass distribution of materials and tracks completion status.

Cons

Support is agonizingly slow, even for identified program glitches. I have been waiting six months for a fix, severely impacting our training program.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

M
Mat

E-Learning, 1-10 employees

More than a year

2.0

Unstable product, worse support

Pros

We have been with Litmos since the beginning. It is easy to use, but that is the only major advantage.

Cons

Our experience has been plagued by instability, with learners encountering issues frequently. Litmos' support department offers little help, providing templated responses that are not useful.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

J
Jason

Not Specified, N/A employees

Less than a year

5.0

Robust Learning Management Solution. Solid foundation for Sales eLearning system.

Pros

This software have Robust mobile capabilities for anytime, anywhere access. Precise tracking of user activity within courses. Strong support for engaging, interactive content. Seamless course sequencing for comprehensive learning experiences.

Cons

Occasional glitches in recording course completion and lack of offline course support are notable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sheryl

Media Production, 1-10 employees

5.0

Great for Teachers

Pros

Excellent for communicating with students. Uploading documents and providing feedback is a breeze, and the customer service is top-notch!

Cons

Reports should offer more features like time tracking and the ability to attach documents to enhance functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nikkol

Not Specified, N/A employees

More than a year

3.0

Decent

Pros

When we launched our small business, Litmos proved to be a solid choice. There were few LMS plans available for light users.

Cons

Increasing prices forced us to discontinue our subscription. Moreover, poor customer support required multiple follow-ups to close our account.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Litmos has been a dream LMS for our newly formed training department.

Pros

It is effortless to use and customize. The back-end is intuitive, with ample support available in the Dojo. For users, it is as simple as point and click, minimizing guesswork, which is a huge plus for tech-challenged individuals.

Cons

Reporting lacks intuitiveness and clarity, making it challenging to access desired information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Good Software for mobile learning for lot of customization option available.. Server is super fast..

Pros

Supports all formats. Blazing-fast server. Offers multiple application customization options and tailored reports.

Cons

While there are areas for improvement such as back-end support, overall, it is a good solution, scoring 8/10.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10