Litmos Reviews

Pros

Establishing new customer portals and disseminating information to internal sales staff was effortless. Litmos served as an excellent central repository for all our company documentation needs.

Cons

Admins may find it challenging to use; uploading and publishing multiple documents quickly is difficult, and the process is serial. Portal subscriber usage statistics are insufficient.

Pros

Most of the support team has been outstanding, consistently going above and beyond to assist. They easily earn a 10 in my book, and I particularly appreciate the user-friendly interface.

Cons

The account executive oversold the product and made promises the LMS could not deliver on. Communication and follow-through were lacking.

Pros

I found Litmos to be fairly intuitive; it's mostly self-explanatory. Despite minor issues with Flash player and popup blockers, which seem more related to our authoring tool, our experience has been mostly smooth sailing.

Cons

Reporting needs to be more robust, with detailed reports on time spent per module and total learning time, which is currently difficult to provide.

Pros

My experience with Litmos has been enjoyable; it's a great LMS system. I appreciate the categorized trainings and the option to set up quizzes graded by admins.

Cons

Apostrophes are not compatible with usernames and emails.

Pros

My experience with Litmos for training was incredibly smooth. Distributing trainings to individuals or groups from the training department was seamless, with Litmos keeping track of completion statuses. Its flexibility allowed me to pause mid-training and resume later, which was highly convenient.

Cons

It seemed like the company was not fully utilizing all the features Litmos had to offer. While there are options for customization, navigating them without guidance took time.

Pros

Litmos proved to be a reliable platform for storing training sessions and conducting assessments, supporting various media formats like videos, audios, and PowerPoint presentations.

Cons

Implementation was not smooth; team leaders struggled to watch training sessions before assigning them, and there was no chat support for quick questions. The training session to learn the software was canceled and never rescheduled, leaving us feeling unsupported.

Pros

Sharing trainings with large groups and monitoring completion statuses was effortless with Litmos. Its tracking capabilities were particularly helpful in regulated industries where specific trainings are mandated.

Cons

Litmos may not be the easiest software for managers to use due to toggling between two different views. However, once you get the hang of it, it's manageable.

Pros

Litmos offers a plethora of features compared to our previous LMS. While relatively easy to navigate, the learner dashboard boasts simplicity.

Cons

While the reporting system is advanced, it still lacks specific reports I need, necessitating workarounds.

Pros

This software offers unique flexibility to meet Sales Enablement requirements, aligning ILT to course content seamlessly. The "Sales Flow Path" capability ensures methodical training with predictable outcomes for sales teams.

Cons

Learning to use any LMS takes time, but this product was the top choice among those evaluated for teams of 100 employees or fewer.

Pros

Litmos proved to be very user-friendly, with a simple UI. Testing and using the system posed no challenges, which is crucial for considering an LMS for our team.

Cons

Training can be boring, so adding additional features or analytics could make it more engaging.

Pros

The appearance is promising, and I believe the features will align well with my company's needs. If accepted, it would significantly streamline my work.

Cons

Lack of local customer service in my country, either offline or online in Bahasa Indonesia.

Pros

Using Litmos has simplified deploying training for our new hires and rolling out new processes and software features to our sales team. Their customer service has been exceptional in addressing any issues promptly.

Cons

Some components of the program are not intuitive, and expected features are missing.

Pros

Being cloud-based, Litmos facilitates access to learning content from mobile devices, improving participation and compliance. Its intuitive interface allows me to customize courses without any programming knowledge, even adapting it to my company's branding.

Cons

Support quality varies; sometimes responses are helpful, other times not.

Pros

Litmos is relatively easy to use, hosting a wide range of training modules. Employees can easily access assigned training materials.

Cons

Litmos experiences glitches where properly set up training modules encounter issues later due to coding changes.

Pros

It provides support for ILT, SCORM uploads, certificates, GoToTraining, and offers stock courses.

Cons

The only downside is the absence of event resource management, such as managing classroom resources.

Pros

Litmos offers an easy-to-use platform without requiring a MIS or CS degree. The admin interface, extensive support resources, and intuitive user interface make every function smooth to operate.

Cons

Compared to other platforms, Litmos performs well. While some LMS may be smoother to use, Litmos offers easy management of content, learners, and data from one dashboard. However, more focus on unique content could enhance its appeal.

Pros

I can't say much positive about the product due to terrible customer service experiences. I would not recommend this company based on my interactions.

Cons

My customer experience was the worst ever. Despite multiple requests, I still have not received a satisfactory response. The language barrier with customer service representatives made communication difficult.

Pros

Ease of use is paramount; quickly creating courses and ensuring each learner receives appropriate training is crucial for our organization.

Cons

Key features are behind a paywall, hindering our progress.

Pros

Litmos is exceptionally easy to use for both administrators and users, with customization options and Single Sign-On capability, boasting a clean and appealing interface.

Cons

Reporting could be stronger, and apostrophes aren't compatible with usernames and emails.

Pros

Outstanding customer support and a user-friendly, mobile-responsive platform make Litmos a top choice for us.

Cons

While it does not always have the functionality we need, they are open to suggestions and implement many of them.