Skillsoft Reviews
Total 88 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars41%
4
Stars35%
3
Stars15%
2
Stars7%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Corey
Information Technology and Services, 500+ employees
Less than a year
“frustrating to use
Pros
It's been helpful for organizing all of our different training materials in one place.
Cons
The user experience feels like it could use some improvement. I struggled with how awkward some of the basic functions were and it never really clicked for me.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
rahul
Computer Software, 500+ employees
Free Trial
“Simply LOVE It!!
Pros
One of the best features is the huge selection of courses. It makes it so easy to find exactly what we're looking for whether it's for general training or something more specific.
Cons
No cons to share from our side as it provides a really engaging learning experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samwel
Arts and Crafts, 1-10 employees
Less than a year
“Pretty easy to get the hang of it
Pros
The user-friendly interface and its flexibility work perfectly for both individual learners and large organizations.
Cons
Nothing much but the huge amount of content can be overwhelming and sometimes makes the platform difficult to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dimple
Accounting, 51-100 employees
Less than a year
“Well-developed and simple courses
Pros
It's great that the courses are so well-developed. Overall the LMS makes it pretty simple for us to work through all the learning modules.
Cons
The offline learning options are limited and as per me the pricing is a bit on the high side.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ayotunde
Information Technology and Services, 101-500 employees
Less than a year
“The massive course library is best!!
Pros
The massive course library is simply the best!!! and I love the certification options available to users. Plus it has some of the great features which include AI-based learning, an extensive course catalog, available certifications and flexible per-user pricing with access to both tech skills and compliance training.
Cons
I have nothing negative to share as everything about it is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry
Arts and Crafts, 1-10 employees
Less than 6 months
“boring and dry courses
Pros
We had access to a massive, ready-to-use catalog of training content which is the only thing I like.
Cons
To be honest, I struggled to stay engaged with most of the courses. The content felt a bit dry and didn't always feel relevant to what I needed which made it hard to stay focused
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
neha
Banking, 500+ employees
Less than a year
“Great features!!
Pros
I really love the flexibility, being able to jump into a course on my phone or laptop whenever I have a free moment is a huge win. When you find a good one, the content is top-notch and the certificates you earn actually feel valuable and have definitely helped me in my career.
Cons
That said, you have to be a bit picky because not every course hits that high mark, the quality can be a bit hit-or-miss. It's also on the pricier side, so I sometimes find myself comparing costs to places like Udemy or LinkedIn Learning before I commit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ryan
E-Learning, 1-10 employees
Free Trial
“Learned a lot from the platform
Pros
I learned a lot from it. The platform seems really good.
Cons
Using the platform can be time-consuming so I feel like some of its processes could be a lot more efficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Desiree
Hospital & Health Care, 101-500 employees
Less than a year
“impressive and feature-rich platform
Pros
The demo was a happy surprise as it walks you through everything step-by-step to help you decide. Once you sign up, the teaching options feel endless and are available in many languages. The AI course I took was engaging and easy to follow. Overall it is definitely worth buying after the 14 day free trial.
Cons
Their chat AI seems a bit overeager to me constantly popping up the moment we try to schedule a demo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elizabeth
E-Learning, 1-10 employees
Less than a year
“Vast learning library
Pros
We can find so many educational books and videos on the platform, covering a wide variety of subjects.
Cons
You can only download 15 chapters for offline reading which seems to me an odd and restrictive limit.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Asim
Animation, 1-10 employees
Less than 6 months
“easy interface
Pros
The interface was very simple and incredibly easy for me to use.
Cons
I feel like the customer support could use some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Varun
Marketing and Advertising, 1-10 employees
Free Trial
“User-friendly with helpful tracking
Pros
Skillsoft interface is very user-friendly and the progress tracking is really helpful for learners.
Cons
Right now I do not have anything to dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rishi
Information Technology and Services, 11-50 employees
Free Trial
“great value and features
Pros
The free trial includes certificate prep, live class demos and skill benchmark assessments. The enterprise plan also has good custom pricing which I find great.
Cons
At times content often feels like a dry list of facts without enough explanation of the underlying theory which makes it hard for us to follow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kelly
Construction, 51-100 employees
Less than a year
“highly insightful for existing roles
Pros
All the classes are very insightful and help our employees learn all the important aspects of their specific jobs.
Cons
I feel like it needs to offer a wider variety of courses focused on different business roles and specific positions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Peter
Financial Services, 500+ employees
More than a year
“Excellent for skill-building
Pros
My favorite thing is how Skillsoft handles content delivery. The material is well-organized and categorized by skill, so you can easily find what you need for your development. You also get badges after finishing a course to verify your new skills.
Cons
Some organizations do not recognize its certificates so at times they feel less valuable than other industry-standard certifications.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Bala
Marketing and Advertising, 1-10 employees
Free Trial
“A treasure trove of content!
Pros
I really like the huge selection of high-quality learning resources available.
Cons
The interface can be a bit complex sometimes which makes navigating it a little challenging for us.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ryan
Mining & Metals, 500+ employees
Less than a year
“Makes information easier to remember!
Pros
The way the information is laid out makes it much easier for us to remember.
Cons
I think the course selection could use more variety.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Dushyant P.
Principal Scientist, 500+ employees
Less than 6 months
“Found what I Needed
Pros
Skillsoft offers a variety of courses and customized recommendations to match my needs.
Cons
I think that this might be a bit pricey for smaller companies.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Verified User
Telecommunications, 11-50 employees
“Interactive layout
Pros
The interface is really easy to use, and I like the way it looks. I can move around it without any trouble. The interactive parts make it fun to use, and I enjoy working with the system because it feels simple and clear.
Cons
Currently, the courses are video-based and I noticed there are no hands-on exercises available on the platform.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Manoj P.
Senior Design Engineer, 101-500 employees
“Best software for career growth
Pros
Skillsoft delivers training and skill-based courses across different domains. I can start by choosing areas of interest and it then suggests the most suitable courses for me. The courses are well-structured and the graphical presentations aid in grasping the topics.
Cons
I have no complaints about Skillsoft. Everything is well-designed, and they continually add courses on the latest topics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10