TalentLMS Reviews

“powerful and user-friendly platform

Pros

Getting our training program running was so easy and fast, even with users spread across different locations and time zones. Our team finds the platform simple to navigate and I have hardly gotten any complaints about how to use it. The customer support is also great as there is always someone available to help. The overall value is much better than other competitors we looked at.

Cons

It would be fantastic if we could more easily customize the platform's design. Right now it is frustrating that we cannot add a larger logo or use a wider range of our brands colors. Plus we urgently need access to more detailed data like monthly unique users, new enrollments and completion rates. The current reporting is so limited that some leaders are considering switching to a different platform and adding these key metrics seems like it should be a simple update.

“Very simple user interface

Pros

I think the user interface is very simple making it easy for anyone to understand, even if they are not familar with tech. Also it is user friendly and handles most of our needs perfectly. The onboarding process, from planning to launch was fantastic and the staff was amazing, we will really miss our implementation contact person as she was wonderful to work with.

Cons

The platform has a lot of features to learn. More hands-on practice in our own system would have made a big difference

“Powerhouse for course creation

Pros

With the drag and drop course builder, I can put together videos, quizzes and SCORM courses in just a few minutes. I have also set up automated learning paths with prerequisites to guide users exactly where they need to go.

Cons

I feel like reporting tools are not consistent with time-on-task metrics, so the engagement data they show is not always accurate.

“An amazing platform!!

Pros

We're really impressed with this platform. It's not only technically strong but also has a support team that's truly proactive. It's the easiest tool we've used to manage different localized courses across the company and the dashboard is really simple.

Cons

A company's true value shows in how it handles problems and it is excellent at responding to issues when they come up.

“user-friendly & simple interface

Pros

The user-friendly interface makes navigating and accessing courses simple. You can customize features for flexible training programs and there is a wide range of tools to track how learners are progressing. The support team is also very responsive and fixes all our issues quickly.

Cons

Getting everything set up initially can take some time for admins. Plus I feel like the reporting features could also be more advanced and customizable.

“Great value and support

Pros

TalentLMS pricing is great and the AI features in TalentCraft are a big plus! The customer service is exceptional too as they went above and beyond to help us set up our first branch homepage and his support was invaluable.

Cons

We'd love to see a few improvements to make the platform work better for us. More freedom to brand our portals and build out our homepage would help and resolving the issues with the dual interface would stop the broken links and user confusion we're seeing.

“unmatched support!!

Pros

I find the platform easy to use and the tech support is unmatched. It is affordable too and can be customized to fit all of our members training needs.

Cons

Right now, we can't customize embedded videos in TalentCraft modules like adding subtitles the same way we can in video-only modules. It would be a huge help if we could get some basic video editing tools and the ability to add multiple subtitle files for different languages all at once.

“Impressive help desk & AI feature

Pros

My recent help desk experiences have been great as they respond quickly and stick with you until the problem is solved. The new AI course creation feature is pretty impressive too though it still needs a little work, it's already helping us improve our courses.

Cons

The e-commerce function does not let an external client place a single order for multiple people or courses which forces us to handle manual sign-ups.

“Easy to track everyone's progress

Pros

We use it for online employee training to boost performance and it is easy to track everyones progress. We also sometimes conduct online interviews for applicants which saves us both time and money.

Cons

There is not much to dislike about it as it is reliable, easy to use and secure. The only limitation is that it has fewer advanced online training features.

“learner-friendly front end

Pros

The new interface is easy to use but I've noticed that ease really seems tailored to the learners, not so much for us on the backend.

Cons

Managing other user roles can be tricky because we have to search for things and constantly switch between different roles to get things done.

“Flexible sales onboarding solution!

Pros

TalentLMS lets us build structured onboarding programs for new sales reps. We can create courses on sales techniques, handling objections, negotiation, prospecting and closing deals. Plus it supports videos, presentations and quizzes and the mobile app lets our sales team access training from any device.

Cons

I do not have any complaints or negative points to mention about this platform.

“Fairly simple to use

Pros

Its so simple to use, we got the hang of it right away and needed very little onboarding.

Cons

I noticed that it is missing many standard LMS features that are common nowadays.

“falling behind on AI and customization

Pros

Even though our team had zero experience with any learning management system, TalentLMS was so simple that we were able to take control and manage everything with confidence.

Cons

It lacked more advanced options like multiple white-labeled portals, seems behind competitors in AI development and did not allow us to set up groups for personalized management.

“loveee the customization flexibility!

Pros

The high level of customization is the best and navigating the system is not a problem.

Cons

Nothing much but the reporting capabilities can feel a bit restricted at times.

“Fantastic customizable pages

Pros

Well the ability to create customizable pages is fantastic and the multi-lingual function is incredibly helpful for delivering our training across different countries in Africa.

Cons

The platforms design feels a bit dated and could use a more modern, visually appealing look. Additionally the payment plans are not very budget-friendly which is a real challenge for small businesses and startups.

“powerful but needs polish

Pros

I'm finding the branches feature really useful for setting up separate training environments. The course design options are also great, particularly the new AI tools in TalentCraft

Cons

I noticed that the new interface has quite a few bugs and it's taking a long time for the support team to resolve them. The mobile app is also outdated and really needs an upgrade.

“Easy course creation

Pros

Setting up a course and test is so simple and I must say having the answers shuffle automatically is a great feature.

Cons

It is not the most budget-friendly option. Some tasks like reviewing test answers and scores are harder than they should be and the navigation is not as simple as it could be.

“reallyyy valuable!

Pros

We get a lot for our money with this platform. It's feature-rich but remains intuitive and user-friendly, which is a hard combination to beat.

Cons

There is no live chat support available for licenses with fewer than 500 seats.

“Incredibly easy to use!!

Pros

TalentLMS is incredibly easy to use. I use it with Articulate 360 and the ability to add SCORM files and then build additional lessons around them is awesome. My previous LMS did not have this as it was either just the SCORM course or their own limited authoring tool. But this blends both perfectly.

Cons

I do not have much to complain about but it is frustrating that key features like AI assistance and automation are locked behind the most expensive pricing tier.

“Simple to customize

Pros

It is very easy to use, add courses and assign groups and users. Also there is also a lot of room for customization.

Cons

A major drawback is the inability to schedule user emails which means the system can send out notifications at inconvenient times like bothering employees on a Sunday.

“Easy to use and personalize

Pros

Honestly, we're really happy with how easy the platform is to use and customize for our brand. And the reporting feature has been working perfectly for us it handles everything we need without any fuss.

Cons

The platform works well for the most part though we do run into occasional glitches. The video assignment feature can be inconsistent depending on the device and while we've found ways to manage it, it's not ideal. It's also worth noting that a dedicated account manager is only available on their premium plan.

“No training needed!!!

Pros

It is simple for an admin to set up and just as easy for a learner to use. Our instructors also have no trouble finding their way around the system.

Cons

Nothing much to share as everything is running smoothly and we are getting ready to transition to the new interface on June 1st, 2025.

“Incredibly easy for everyone

Pros

You know the best thing about TalentLMS is that it's just so easy for everyone. The admins, the instructors, even the learners, no one gets stuck trying to figure it out. I also love that they're constantly adding fresh courses to their library. It really helps keep the content feeling updated and engaging for our team.

Cons

The available courses feel pretty basic. Since I work for a tech company that uses AI, it would be great to have more advanced AI courses for non-technical roles, not just the introductory one. The reporting function could also be more detailed as for now it is not bad but it has room for improvement.

“Very affordable tool

Pros

the ease of use and the affordable cost are big pluses also it is very simple to search for a course and assign it to a user and I like how the courses are organized into different categories.

Cons

i feel like it would be helpful to reassign course email reminders to a large group of people all at once.

“powerful tool for remote training

Pros

It is very resourceful and gives us the ability to reach our remote audience effectively.

Cons

the TalentLibrary seems to only have animated content.

“User-friendly and interactive

Pros

This tool is user-friendly and offers lots of interactive options to keep my learners engaged.

Cons

Some features I needed were only available on the more expensive pricing plans.

“v extensive features for the price

Pros

You get a powerful set of features for the price compared to other systems. We have been able to grow our user base without a huge cost increase and it has all the core features we need for a positive learning experience. The recent interface overhaul also made everything look modern and fresh.

Cons

I wish you could add more types of content to a single page. For instance the rich text editor lets you embed videos, but only from YouTube or Vimeo, not the ones you upload yourself.

“Highly interactive tool

Pros

The units and assessments are highly interactive and the gamified learning experience keeps everyone motivated. Plus we can generate custom reports, upload content in many formats and there is a wide range of courses to choose from in the Course Store.

Cons

One thing I noticed is that the new interface is missing the Infographics feature that was available in the old version.

“Perfect scalability for our growth

Pros

TalentLMS scalability is perfect. It let us start with a low-cost plan and upgrade our subscription as we gained more users. They also reply to our email questions very quickly.

Cons

I feel like having live phone support included with the lower-tier plans would be a nice benefit.

“A user-friendly interface for all!

Pros

Let me tell you why I like this platform so much: the interface works beautifully in both versions, the knowledge base answers all my questions and their YouTube guides are so good I use them in my own training. Even building a homepage was simpler than I expected. I'm a true convert!

Cons

It can be a bit glitchy and sometimes shows me 404 or 500 errors. I have reported this to the support team and they are looking into it.

“Very simple and easy to use

Pros

its very simple, basic and easy to use. the branches feature is excellent. I also love that you only need the bare minimum details to create a user which is a big help with today's privacy concerns and data breach risks.

Cons

a few handy features are missing, like being able to set a course to automatically reassign on an annual schedule.

“Effective for tracking progress

Pros

The way the platform tracks and manages user progress is really effective.

Cons

Well the admin dashboard can feel a bit clunky and is not always the smoothest to navigate.

“A lot of features for the price!!!

Pros

We get a lot of features for the price which makes it very affordable.

Cons

Moving surveys and tests over from the old platform is a bit of a hassle especially since I prefer the new interface and do all my work there now.

“user friendly & powerful

Pros

Not only is Talent LMS incredibly user-friendly but I've also discovered a much smoother workflow. Converting PowerPoints to MP4 videos before uploading makes a huge difference compared to using the original files.

Cons

The new AI tool does not let us add a voiceover and it does not use the entire file you upload which cuts out too much of the information I need.

“Creates self-paced training well

Pros

Our company can create self-paced training with TalentCraft and offer extra short, interactive courses from the TalentLibrary. Their support team is also exceptional and always ready to guide us.

Cons

TalentCraft would be even better with more features like narration tools and accessibility options to help people with disabilities navigate self-guided training. Plus I feel like the reporting could also use better custom filters.

“love the ease of use

Pros

The ease of use is the best part and not only it is simple but still has everything I need to deliver high-quality instructions.

Cons

Hitting the back button does not always take me to the previous page but instead, it just goes back to the first page.

“Easy, configurable tools

Pros

This software is easy to use and has a lot of configurable tools especially for managing groups and sending emails.

Cons

There is no dedicated space to build a central library or repository for videos and documents without having to assign them to a specific course.

“a dream for a solo admin!

Pros

It is extremely user-friendly, as the only system admin for our company, I find it easy to upload documents and organize employees into their correct departments.

Cons

The only small flaw I have noticed is that sometimes uploaded pictures have poor quality though thats only happened once or twice and might be related to the original file.

“Simple and user-friendly interface

Pros

The user interface is simple and user friendly making it easy for both our administrators and learners to navigate.

Cons

A few areas where we could use more flexibility are in course design, the mobile app's functionality and the options for setting up user roles

“Pretty fantastic interface!

Pros

Overall interface is pretty fantastic as it is very user friendly and easy to use. As an admin I really like all the features that are available.

Cons

Some obvious features are still missing from the modern version of the platform. I know the company is working on it and I am confident they will eventually include everything.

“top-tier customization

Pros

The in depth customization allows companies to build perfectly customized training while features like progress tracking and gamification make learning more engaging and effective. Also it is a highly flexible solution because it's affordable, works great on mobile and connects seamlessly with other software you already use.

Cons

While the platform is very functional, its reporting tools lack the power needed for a deep analysis of your data. There can also be a noticeable learning curve when we try to tackle more complex setups and customizations.

“Affordable but a little complicated

Pros

The price of this software is very affordable which is the biggest plus point.

Cons

The admin functions are too complicated at times and I really wish GUI was a bit easier for the staff.

“Easy and customisable

Pros

I love how I can customize the platform to match my business branding. It makes it really welcoming for newcomers. Having access to a wide range of content to include in training courses is incredibly beneficial.

Cons

I am not very much pleased with the inability to submit different types of responses for activities. For example I cannot submit both a file and a text response.

“Good Courses Assignment Tool

Pros

The report generating feature provides me with all the records I need for tracking users completion of course assignments. For data analysis, its very helpful to monitor records and participation rates.

Cons

It would be better if the platform offered more 'mass selection' options for various purposes. If it allowed multiple selections for the same action like resetting user course assignments, it would be much better.

“dynamic software

Pros

The knowledge base and customer support to be excellent.

Cons

While the documentation on importing data is helpful it needs some improvements to make its usage clearer.

“Very disappointing

Pros

Working with them has been a pleasure; they are so friendly and responsive with their support.

Cons

When it comes to setting up and implementing the platform, you are pretty much left to your own devices. Support tickets are an option, but live calls are not on the table. Instead, they direct you to webinars and their knowledge base. The user experience for admins and learners leaves much to be desired with its limited features and difficulty managing courses and users.

“Good Customer Service

Pros

Over the year using TalentLMS, the team at Epignosis has been fantastic. Even without a dedicated customer success manager, their general support team has been exceptional in resolving our queries. We initially chose TalentLMS for its affordability and multi-tenant capability and have not looked back since.

Cons

The branches feature functions adequately, but adding users manually to branches is a hassle. Switching between branches is alright but not seamless. What really bothers us is that each branch requires its own SSO configuration and login portal. It would be fantastic to have a unified login screen using SSO credentials to direct learners automatically to their respective branches based on their email addresses. Although we can work around this with Zapier, relying on an integration engine to link TalentLMS back to itself feels absurd.

“Easy-to-use LMS

Pros

Setting up and using TalentLMS is a breeze, even for non-HTML/CSS experts like me. Managing courses and tracking learner progress align perfectly with our business processes. Their support team is outstanding, and being involved in beta testing is a breeze. Plus, all developments on TalentLMS are covered in the annual license fee.

Cons

As someone not well-versed in HTML/CSS, it is challenging to determine if views can be modified even after some research. However, the GUI suits our learners, and most prefer to stick with the current look and feel, gradually transitioning to the Beta version.

“Excellent customer service and knowledge base

Pros

The top-notch customer service, comprehensive knowledge base, and technical support are unparalleled. If there is no immediate solution, they go the extra mile to find a workaround.

Cons

The platform has been outdated for a while now and could benefit from more frequent updates.

“TalentLMS Review

Pros

Course creation is a breeze, and the interface makes it quick and easy.

Cons

Customization options are lacking, barely surpassing Google PowerPoint and Forms combined.