Total 417 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
November 2020

An affordable, feature-rich LMS

Pros

Really nice and easy to move around. I love the progress tracking, completion certificates, webinars, discussion forums and course rating features. As a trainer, I have access to tons of tools like PDFs, PowerPoints, SCORM packages, video/audio content, HTML text, quizzes and surveys to create engaging courses that can be self-paced or instructor-led. SSO compliance makes login seamless for our employees. Customer support responds quickly whenever I need help. The pricing is really affordable compared to other LMS platforms, especially considering all the features you get.

Cons

The platform doesn't recognize our company's organizational structure so I can't assign courses to specific teams or departments. Instead, I have to manually add 20-30+ people to each course or recreate the entire org structure using their "Groups" feature, which is tedious. Line managers also can't monitor their subordinates learning progress, which is a major oversight. If you have operations across multiple countries with local admins and trainers, everyone will have access to all learner data from every country and there's no way to restrict access based on geographic regions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 101-500 employees

5.0
November 2020

it just works!!

Pros

Feels pretty natural and Honestly our account contact Angeliki has been absolutely amazing. She's made the whole experience fantastic for us.

Cons

Haven't run into any major issues yet, though nothing particularly impressive either. It does what we need it to do for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EM

Evan M.

Mid Market, 51-100 employees

4.0
November 2020

Adding content is not hard

Pros

The interface makes it really simple to get around and putting together courses or adding new content feels easy.

Cons

It's challenging to get all our staff integrated since we have a mix of employee types and some don't have corporate email addresses, which makes it tough to include them in the standard distribution process.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8

TG

Tessa G.

Enterprise, 500+ employees

5.0
September 2020

Affordable compared to other options

Pros

So user-friendly, it cuts down on the learning curve for both students and instructors plus its really affordable compared to other cloud-based LMS options out there. What I love is how easily it scales with your company whether you're adding more users or adjusting costs based on your needs. The import tools make creating new courses, branches and users so easy, plus batch student registration saves tons of time. Getting everything customized and up and running literally took just a few hours.

Cons

The platform only has a loader but lacks a SCORM constructor, which would be really helpful. I'd love to see a way to pay for additional functionality regardless of seat count. While the batch import feature for users, courses and branches is handy, you can't import everything from a file. Things like the ILT calendar and student subscriptions still need manual entry. The online testing framework works well enough but it's missing some key features that could make it much stronger.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

FJM

Francisco Javier M.

Mid Market, 101-500 employees

5.0
September 2020

Top-notch support

Pros

Its not complicated, even for someone new to these kinds of platforms. Setting up courses takes just minutes and the admin dashboard makes everything feel effortless. There's an impressive variety of content types to choose from and publishing happens with basically two clicks. What really stands out is how students can submit text, files, videos or audio for assignments. We've been using the video feature for async role-plays and it works perfectly. The customization options are incredible too and our page looks like it was built specifically for us rather than some generic template. Customer support has been top-notch with quick responses, friendly team and they really know their stuff technically.

Cons

Adding materials to courses can be tricky at times and I find myself getting confused about where things are. When I need to edit published content, I often have to go back to the main menu which feels inefficient. The certificate and notification customization features are also confusing as there's some code that shows up that I don't really understand so I feel like I'm missing out on functionality that could be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PR

Priscilla R.

Enterprise, 500+ employees

5.0
August 2020

Covers all bases

Pros

The system includes all the essentials our school requires and adapts beautifully to our needs. We can organize courses and subcourses much more efficiently using the category structure. Adding that competitive element really engages our students and they love earning rewards for their progress. The gamification aspect works perfectly for keeping everyone motivated. Students interact naturally and the elegant system architecture really impresses us. The knowledge base is outstanding and all the features are user-friendly. Loading content and accessing materials couldn't be simpler.

Cons

It doesn't let us set expiration dates for user course access which is frustrating. Also, the text editor can be tricky when working with activities. It's not as user-friendly as I'd like. Other than those issues, I really can't complain much since it runs smoothly whenever I use it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BT

Bent T.

Enterprise, 500+ employees

5.0
August 2020

Reasonable pricing

Pros

The pricing is really reasonable considering everything you get with it. I can download multiple users at once or handle them individually, which is super convenient. The user addition process has been updated in a way that works great for us. There's flexibility in controlling access. You can block it entirely without admin approval or set up accounts using codes or direct registration. Publishing courses with different formatting options was simple for our team. The visual statistics feature is excellent for tracking how users are progressing and multiple people can access these insights simultaneously.

Cons

There are a few features I'd like to see added, though I can't really complain considering the price point. For instance, I wish there was an option to limit how many times someone can view a course. The reporting could definitely be better too. I'd also like the mobile app to display courses more similarly to how they appear in the web browser. Sometimes you need specific options or services that just aren't available. New features and improvements get rolled out by the entire LMS team when they decide it's necessary. This can be frustrating when your suggestions don't seem to get prioritized. I understand there are constraints but the process feels a bit broken.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP

Carolina P.

Small Business, 11-50 employees

5.0
August 2020

Perfectly balanced system

Pros

I really appreciate how user-friendly this platform is. It strikes the perfect balance between having useful features without being overwhelming. My students consistently give positive feedback about their experience with it, which means a lot to me. Being able to upload virtually any file type is cool since it lets me share the best possible study materials with my class.

Cons

The system doesn't organize my related courses in the sequential order I need. They're supposed to follow a specific sequence but it just won't sort them numerically or alphabetically. This might be unique to how I run things but it's really frustrating. Communication with the company could be much better too. I just upgraded hoping I'll get faster responses to my questions this time around.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

PZ

Paul Z.

Small Business, 1-10 employees

4.0
August 2020

Budget-friendly option

Pros

I find it budget-friendly compared to other cloud-based learning systems out there. The scalability really works well, it adjusts both user capacity and pricing based on our company's size. Getting everything customized and up and running took just a few hours, which was impressive. The import tools make it super easy to create courses, set up branches, add users and enroll learners all at once. The interface is really user-friendly for both students and instructors so there's hardly any learning curve involved.

Cons

There are definetly some missing features that would make it even better. The bulk import for users, courses and branches is handy, though not everything can be imported from files. Things like the Instructor-Led Training calendar and learner subscriptions for each ILT session still need to be done manually, which can be time-consuming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

JK

Jasmin K.

Enterprise, 500+ employees

5.0
August 2020

Saves me time!!

Pros

Creating courses is convenient since I can pull content from multiple sources and design everything exactly how I want. The automatic grading and file management saves me tons of time, plus email automation is a nice touch. I really appreciate how the interface lets me bookmark things and customize the styling. Pretty much anyone can jump in and start building courses without much trouble. Checking test results is simple too. I can see individual answers and look at overall data to spot questions that might be too hard or easy. There's plenty of customization options and I have good control over how everything looks and behaves on the site.

Cons

Sometimes I find it hard to answer certain research questions and I really wish there were more question formats available. Some of the content formats feel pretty limited and restrictive too. The payment portal definitely needs some work as it doesn't give you many real options to choose from.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DL

Doug L.

Mid Market, 51-100 employees

4.0
August 2020

meets our needs

Pros

It really hit all our requirements perfectly. The features we needed were there and the pricing worked within our budget.

Cons

They don't have built-in video conferencing, which means you have to patch things together with external tools like Zoom. Honestly though, I get why they wouldn't try to compete with video giants, probably makes more sense to focus on what they do best.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

MS

Manuel S.

Mid Market, 101-500 employees

5.0
August 2020

Easy to track courses

Pros

Setting up content is simple and the reporting features make tracking courses and students very easy. Having the ability to organize everything by departments is really valuable.

Cons

I wish there were more exam choices available and the interface could be more interactive when I'm going through the courses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AO

Alison O.

Small Business, 1-10 employees

5.0
July 2020

love the ease of use

Pros

The ease of use really stands out and being able to access real-time information across the platform is amazing. The analytics for student attendance and grades are particularly helpful for tracking performance.

Cons

The automated features are pretty pricey for smaller businesses like ours

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2020

Well laid out!

Pros

The structure is really well thought out, making it simple to create courses and keep track of everything.

Cons

Really can't think of much that bothers me honestly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
July 2020

Cost effective option

Pros

Its cost effective when you're dealing with enterprise-level operations.

Cons

Would really appreciate tighter Salesforce integration. Direct linking to opportunities and contacts would make my workflow so much smoother.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GMS

Gene Matthew S.

Enterprise, 500+ employees

5.0
July 2020

Constantly improving!

Pros

The functionality here is superb and the interface feels really user-friendly to work with. I appreciate how they consistently roll out new features and improvements.

Cons

Editing courses within the app feels a bit awkward at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
July 2020

Helpful resources :)

Pros

I really appreciate how convenient it is and it gives me plenty of room to get creative when building courses. The library is wonderful too with tons of files, PowerPoints and other resources that make putting together engaging learning materials so much easier.

Cons

The SCORM modules in courses just don't function at all. I've tried different ones across multiple courses and none of them worked, which was really frustrating for my students.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KC

Kenneth C.

Enterprise, 500+ employees

5.0
June 2020

Customizable platform

Pros

I find this platform easy to customize according to our educational center's needs. The category and sub-category system helps us organize our courses much more effectively. What really stands out is the gamification feature. It creates healthy competition among students while letting them earn lessons and rewards. The student interface is clean and the system architecture is elegant enough to provide all the adaptability we require.

Cons

The system doesn't let us set expiration dates for user access to specific courses, which is frustrating. Also, the text editor is pretty clunky when youre trying to add tasks and similar elements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

ET

Edward T.

Enterprise, 500+ employees

5.0
June 2020

So many useful features

Pros

User interface is really friendly and packed with useful features. Support staff is excellent and pricing for paid plans feels fair when you compare it to other cloud-based LMS options. Documentation is thorough and the knowledge base is solid. Uploading content and making it available to users couldn't be easier.

Cons

Nothing really stands out as problematic.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RS

Richard S.

Enterprise, 500+ employees

5.0
June 2020

Simple training

Pros

The training process was simple. I had no idea what an LMS even was before starting but picked it up fast. Setting up courses happened in no time and I'm impressed by all the visual data you can pull about user activity. Really helps keep tabs on how everyone's progressing through the material.

Cons

The platform sometimes lacks specific features I need for my work. When I request new options or improvements, it feels like my suggestions don't always get prioritized, which can be frustrating when you're trying to accomplish something particular.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10