TalentLMS Reviews

“Excellent support

Pros

So userfriendly !! Their customer support team has been absolutely excellent whenever I've needed help. SAML integration works flawlessly without any issues.

Cons

Leaderboards don't separate departments properly, which is frustrating. Having to use the Branches option just to get department-specific leaderboards adds unnecessary complexity for our setup. I'd also love more customization options for the gamification features. The notification editor really needs a WYSIWYG interface as editing notifications is way harder than it should be.

“API integrations are smooth

Pros

The API and XAPI features make integrations smooth and really simplify everything.

Cons

There's no O365 integration so I have to rely on Zoom or GoToMeeting for conferences. The interface takes some getting used to and isn't immediately user-friendly.

“Incredible role-switching feature

Pros

The role-switching feature is incredible. I can instantly see how content appears to learners without needing separate logins, which saves me time as a super admin. Most other platforms don't offer this kind of perspective switching. Their support team responds amazingly fast to queries, even though we're working in Indian Standard Time. The quick turnaround really keeps our projects moving. Customizing the interface for our organization's needs is simple and doesn't require coding expertise. The front-end flexibility makes it easy to tailor everything exactly how we want it.

Cons

Only downside I've noticed is that animated PowerPoint presentations lose their animations when imported into the LMS platform. While this isn't a huge issue for us right now, it would be nice if the animations could be preserved during the import process.

“Good pricing

Pros

Reasonable price considering everything you get with this platform. Backend use couldn't be simpler! If you need different user types, this is perfect for your needs. Bulk user uploads or individual additions, both work smoothly. I really appreciated being able to customize how users get added to the system. We set it up so admin approval was required, though you can also use access codes or allow direct signups. Publishing courses was simple with plenty of format choices available. Scaling up has been effortless for our growing needs! While we haven't used SCORM yet, it's great knowing that option exists. We've been using basic testing for feedback and the points system for rewarding activities. What I love most is how smooth the overall user experiance feels!

Cons

There are some features I wish it had but considering the price point, I can't really complain. Sometimes I'd love the option to limit how many times someone can view a course. The reporting could use some work too. Figuring out which users are active versus inactive is trickier than it should be, though most reports are actually pretty solid with nice visual graphics. Also, the mobile app doesn't quite match what you see in your web browser when displaying courses.

“Great course creation tools

Pros

The course creation tools feel really easy to work with. This platform has pretty much all the capabilities you'd expect from top-tier LMS systems including automation features, group course assignments, SSO integration, ILT scheduling, plus certifications and badging. And Honestly the pricing is spot on for what you're getting.

Cons

Mobile experience isn't great for field teams who need to learn while they're out and about. Also frustrating that it doesn't connect with third-party content providers beyond the course marketplace.

“Valuable tool

Pros

When looking at value ROI per active learner, this is honestly the perfect LMS solution for our needs.

Cons

The theming management in the learner panel could definitely use some work and feels a bit complicated.

“incredible customization & control for growth

Pros

The level of customization and control is great. You can basically do whatever comes to mind and have full control over site behavior, appearance, code and more. The pricing structure is also designed really well for growth.

Cons

I feel like payment processing needs improvement. There really aren't many options available and it feels pretty limited compared to other features.

“Simple to manage!

Pros

I find it really simple to organize and upload courses, plus adding custom graphics is a simple. Managing users is simple too and I love being able to set automatic deactivation dates when people sign up. This works perfectly for our software trials that include training access. Having a consultant check in with us regularly has been invaluable. As a small company, we need to keep expenses down while ensuring our training platform stays effective and their support really helps with that balance.

Cons

Biggest issue is that you can't export all user information including the customer data we actually need. Since this is only accessible to current users, we're struggling to sync our software database and expiration dates properly. We're stuck doing everything manually right now which eats up way too much time.

“Responsive team

Pros

Simple interface with responsive customer service that's always helpful when I need assistance.

Cons

The layout customization options for courses could definitely be expanded.

“Quick setup

Pros

Setting this up was quick, even with all the configuration options available.

Cons

No real downsides..

“All in one solution!

Pros

Tidy interface and I love how smoothly it integrates with other applications we already use. It's genuinely an all-in-one solution that covers everything we need for training purposes. The features are incredible, especially the reporting capabilities and automation tools. The gamification elements really keep learners engaged. Support has been outstanding from day one, both during the sales process and after implementation. Their technical team is responsive and knowledgeable, plus there's an excellent knowledge base built right into the platform. Couldn't be easier even for non-tech users. The pricing is spot-on for what you get, incredible value that makes this a no-brainer recommendation for any organization serious about effective training.

Cons

The only downside is they don't have 24/7 phone support, though their current support team is incredibly responsive and helpful.

“Easy to set up

Pros

Setting up this LMS was so convenient, even though I'd never used one before. Got our 110-person team up and running without much issue. Managing users is not hard and I love how you can pull course content from pretty much anywhere. The automatic scoring saves tons of time, plus you can automate reports and emails which is huge for efficiency. Being able to brand the interface and customize content styling really makes it feel like our own platform. The system is user-friendly enough that anyone can jump in, whether they're creating courses or taking them. The detailed test analytics are excellent. I can drill down to see individual answers on each attempt and spot patterns in the overall results to fine-tune question difficulty.

Cons

Managing test questions gets tedious at times and I really wish there were more question types available. The content formatting can also be pretty finicky and feels somewhat limited in what you can do with it.

“Well-trained support team

Pros

The customer support team is absolutely well-trained and really goes above and beyond to help. I also appreciate how simple everything is. Doesn't take much effort to get going.

Cons

The interface feels a bit dated and could really use a modern refresh. I'd also love to see more customization options available, both in the main portal and for individual branches.

“simple, powerful reporting and great support

Pros

What I really like is how simple everything is, plus the reporting capabilities give me incredible visibility into my team's training progress and learning outcomes. The feature set is comprehensive and I'm excited about expanding how we use it moving forward. Having the ability to use our own domain is a nice touch and the mobile app adds great convenience. When I ran into issues with DNS configuration for the website, their support team was helpful and quick to respond. I'm definitely going to recommend this to other business owners I know.

Cons

The pricing setup can be pretty confusing to figure out. I really wish there was a way to build a custom app specifically for our business instead of just using the standard generic version.

“Gave us a professional look

Pros

The interface feels really well-organized and their customer support responds quickly, which makes a huge difference. The SCORM features work great for delivering our online courses. After dealing with various WordPress LMS themes before, this is such a refreshing change. I love how the white label option gives us that professional, modern look that actually matches our brand. plus connecting apps like Mailchimp and Acuity through Zapier takes literally minutes to set up.

Cons

Setting up the homepage the way I want takes some coding knowledge, which isn't ideal. Also, you'll need to upgrade to a paid plan to get the SSL certificate otherwise visitors get those annoying privacy warnings.

“Flexible tool

Pros

Really flexible and easy to customize for whatever we need. The helpdesk team gets back to you super quick.

Cons

The logo insertion process is pretty fiddly and frustrating. When I add text to courses, it comes out way too small and hard to read.

“feels as easy as microsoft office

Pros

Setting up training courses feels just like using Microsoft Office, simple and user-friendly for everyone. The platform works well for administrators, teachers and students alike. I really appreciate how simple it is to customize the appearance to match our company branding.

Cons

Haven't come across anything I dislike so far.

“Fits my needs

Pros

Cool how functional this platform is and love that I can customize it to fit my specific needs.

Cons

Mapping branches to different domains would really make this more versatile for our setup.

“Missing advanced features

Pros

easy to set up. I got the hang of it almost instantly and had everything running smoothly in no time.

Cons

Missing some advanced features you'd find in bigger learning management systems.

“Engaging modules

Pros

I really appreciate how we can create engaging, interactive training modules for our new hires that actually help them retain information better. The fact that staff can revisit materials whenever they need to is useful. Each person gets their own login and profile, which makes it simple for us to track who's completed what, monitor deadlines and check test scores to verify understanding. Rolling out new content is simple since we can easily see who has accessed the materials. What I love most is being able to mark certain sections as priority so the most critical information gets the attention it deserves.

Cons

Haven't run into any problems yet. Everything seems to work as expected