Total 417 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

IO

Ina O.

Small Business, 1-10 employees

5.0
August 2019

Generous free trial

Pros

Offers a generous free trial with complete feature access, which gave me plenty of time to properly set up and test everything before committing to see if it would meet our LMS requirements.

Cons

I've thoroughly examined every feature and honestly can't find any problems that aren't handled well when using this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Steven B.

Mid Market, 101-500 employees

5.0
August 2019

Complete solution

Pros

I like how comprehensive this LMS is while still being simple to get up and running. The multilingual support is so good. It handles so many different languages without any issues.

Cons

SSL support should really come standard with any paid plan. It's pretty basic nowadays and shouldn't be an extra feature you have to pay more for.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
August 2019

a huge plus is the mobile app in this price range

Pros

Being able to offer and access courses through the mobile app is a plus. It's a huge advantage since most LMS platforms in this price range don't have this capability.

Cons

The payment gateway integrations aren't great for our needs here in Brazil. We might need to manually connect with other gateways that offer more flexibility for different charging models like subscriptions and such.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
July 2019

love the ability to remove branding

Pros

Nice being able to completely strip away all the branding, customers love that feature. The gamification elements are a nice touch too.

Cons

The pricing gets pretty steep when you have a lot of active users, though the cost for just registered ones is more reasonable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 1-10 employees

5.0
July 2019

Incredible support

Pros

The personal support is incredible. They're always there to help with any questions and work quickly to solve problems. Really wonderful people to work with.

Cons

Haven't found any issues yet since we just started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jubilee B.

Small Business, 11-50 employees

5.0
July 2019

Amazing customization options

Pros

The customization options are amazing. I can tailor everything to fit our exact needs and even set up different sections for various user groups. There's a huge range of built-in features that cover pretty much everything we need. Love that the app works offline so our team can access training materials anywhere. The knowledge base is fantastic and really helped us get everything configured properly.

Cons

Can't customize the internal homepage with my own HTML code.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SH

Susan H.

Small Business, 11-50 employees

5.0
July 2019

Solid system despite horrible support

Pros

After doing tons of research, I found this hits all my must-haves: affordable pricing, scalability, user-friendly design, e-commerce integration, white-label options, clean interface, SCORM/xAPI support, automated notifications and calendar management for live sessions. It's honestly the most comprehensive solution at the best price point I could find. They have great starter pricing and make scaling super simple as you grow. Sure, I found one competitor with a crazy low lifetime price around $400 but it was such a pain to set up and maintain that it would've killed my productivity. With this platform, I was running in hours instead of weeks or months. The interface is incredibly user-friendly and they handle all the technical updates automatically. At the end of the day, I'm in the business of delivering training solutions, not building custom LMS systems from scratch. My time is worth more than the savings and this choice has been spot-on.

Cons

The support experience is absolutely maddening. There's no phone support whatsoever, just email exchanges that go nowhere. My "Success Manager" turned out to be nothing more than a sales rep who can't help with any technical issues. The people responding to support emails either don't speak English well or simply don't understand what your asking. I've spent weeks going back and forth in email chains where they just repeat the same unhelpful responses over and over, clearly not grasping the actual problem. It's like being stuck in circular reasoning hell, they'll never pick up the phone no matter how urgent your issue is. Honestly my advice is to avoid contacting support entirely unless you have a prescription for anxiety medication handy. The good news is the system is user-friendly enough that you probably wont need help and their documentation and tutorial videos are actually pretty solid.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

5

Functionality

8

A

Anonymous

Small Business, 1-10 employees

5.0
July 2019

Offers advanced features

Pros

I'm really impressed with the clean interface and the V4.0 UI is fantastic. It's user-friendly and gives our small 10-person business access to enterprise-level LMS features while competitors only start pricing from 50 users up.

Cons

The price increased lately but it's still worth every penny.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GC

Galileo C.

Small Business, 11-50 employees

5.0
July 2019

Simple interface

Pros

Simple interface that works well for both students and teachers.

Cons

Doesn't support importing from markdown format, which would really help since we manage our course materials in a git repository with multiple instructors collaborating. The content editor could definitely use some work too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
July 2019

Ideal for small and medium businesses

Pros

The setup covers everything needed for training purposes. The pricing structure works really well for small to medium businesses too.

Cons

The certificate completion templates could really use more variety and customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HR

Hairo R.

Mid Market, 51-100 employees

5.0
June 2019

Simple to get started

Pros

I appreciate how simple this platform is to get started with, literally took me just a few minutes to figure everything out. The interface is super user-friendly, which makes training much more efficient and gets better results overall. While they've kept the decorative elements pretty minimal, I actually think that works in its favor since it focuses on what really matters functionally. What I love most is how clean the content presentation looks and how easy it is to reuse existing training materials. Whether I'm uploading videos, presentations, documents or even Scorm/TinCan files, everything integrates smoothly. Students get a single, clear view of all their content and the built-in payment system integration is smooth. From an admin perspective, the essential functions are all there and surprisingly simple to manage.

Cons

The payment flow for courses needs work. When someone clicks on a course from the home screen, they get redirected through self-registration, then dumped into the entire course catalog instead of going straight to checkout. If I'm already interested in a specific course, why make me hunt through the whole catalog again? It feels like an unnecessary extra step that could frustrate potential customers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
June 2019

Fantastic support team

Pros

They've really covered all the bases. It's affordable plus their support team is fantastic to work with.

Cons

Wish I could print documents straight from the mobile app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

KS

Krysta S.

Mid Market, 101-500 employees

5.0
June 2019

Efficient software

Pros

It is very efficient. There are tons of useful tools for creating training materials and educating staff. I'm really impressed with the conference feature. Being able to access everything from any device or location is a huge advantage.

Cons

The user interface could really use some updates and fresh innovations to make it more modern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Scott D.

Small Business, 1-10 employees

5.0
June 2019

it really stands out

Pros

I've tried quite a few LMS platforms and this one really stands out for how user-friendly it is. Setting up courses and making adjustments is simple.

Cons

I wish there was some kind of gradebook integration available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JR

Jon R.

Small Business, 11-50 employees

4.0
June 2019

Packed with features

Pros

Customer support is professional and always willing to help when I need it. There are tons of LMS features packed in here for what I consider a really reasonable price point.

Cons

The student registration process has been a bit tricky for me. Some features aren't as simple as I'd hoped and I've had to reach out to support for help figuring things out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

GM

Giovanni M.

Small Business, 1-10 employees

5.0
June 2019

Satisfied overall

Pros

Amazing how simple it is to build a course and duplicate content across multiple sessions. Students find the interface really easy to use.

Cons

I only have a couple minor complaints. The character limit for module and section titles feels too restrictive and customizing the CSS is pretty limited. Other than that, I'm happy with it overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
June 2019

outstanding flexibility for organizing content

Pros

The flexibility in organizing content at different levels is outstanding, which is why I've implemented this across two different companies.

Cons

Managing user access and course permissions can get pretty convoluted with all the organizational layers. There are definitely some extra steps in the process that feel unnecessary and slow things down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 1-10 employees

4.0
June 2019

Mobile support

Pros

Great mobile support and I love how it helps us create a simplified learning path for our team members.

Cons

The zoom integration isn't very smooth and I find the email sending and calendar scheduling features a bit difficult too. Would be great if they added some kind of instant messaging service integration as well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

MA

Mustafa A.

Small Business, 1-10 employees

5.0
May 2019

Checks all boxes

Pros

What I find most satisfying is that it's got you covered completely. Whatever youre thinking about or discussing with business partners, you'll find it as an option. The customization is incredible and you can adapt everything to your specific needs. I create prototypes for different platforms and sometimes help figure out database structures, which is another reason I admire this system. It seems like the development team thought about almost everything firsthand and made room for it all.

Cons

While the platform offers extensive features, many are poorly explained or buried in confusing locations. You end up having to experiment with things like learner groups or free sample content just to figure out what they actually do. I was also disappointed that there's no dedicated option for adding course promo videos, though I suppose you could work around this by including it as free sample content. Another issue I ran into is with the Arabic version with several items and titles appear misplaced, which suggests their CSS needs some work for right-to-left languages.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
May 2019

Lots of options

Pros

I can create courses and quizzes without any issue and there are tons of options to work with. The educational features are really solid.

Cons

Hard to find any real downsides. Maybe just wish there were even more advanced features but honestly that's being picky.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9