Total 21 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

14%

3

Stars

10%

2

Stars

5%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MR
Mona Rajkowski

E-learning, 1-10 employees

3.0

One of the best LMS solutions on the market for schools

Pros

Topyx LMS is not only simple to use, but they have excellent customer service that is hard to come by. After years of usage, I have come to the conclusion that Topyx is the software to look for if you’re in the school system. It is user-friendly, permits limitless users and content, and is affordable.

Cons

However, the host server has been a letdown. It works okay-ish, but when it slows down, it makes finishing any training a nightmare. On a lighter note, training should be a bit more interactive to help not-so-bright users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MC
Mary Crawford

Construction, 101-500 employees

5.0

My personal recommendation when it comes to LMS.

Pros

When we started, we had no idea what to do when creating a web-based training solution for work ethics. I cant thank TOPYX enough for their understanding, patience, education, explanation, guidance, and sincere desire to support us in achieving our objectives. There is nothing I can think of that TOPYX, a fantastic learning management system, has not included.

Cons

Sometimes, the software becomes incredibly slow, and many glitches pop up. Yet, surprisingly, its the same software we love and adore. However, the team is always available just a click away and assists us in whatever we may require.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B
Barbara

Construction, 101-500 employees

5.0

Our go-to solution for efficient reporting!

Pros

We have been using Topyx for about 5 years now, and I have personally seen it evolve so much. The new UI is considerably more user-friendly. There are more than 50 pre-built reports available, and data can be exported to third-party reporting systems. Even with the long list of features, the price is still somehow fair.

Cons

I would like them to streamline the dashboard just a little bit more, as currently there is a lot of clicking to navigate. The customer service team has not been the best in the past, but they have started to show signs of improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AN
Aleesha N.

Automotive, 11-50 employees

4.0

Course-rich Learning Interface; customer feedback needs work

Pros

TOPYX offers some great learning perks, including dedicated online courses in compliance and ethics, management, customer service, soft skills, and other disciplines. It gives trainers access to a dashboard where they can update the learners report cards and performance reports using standardized/custom KPI metrics to monitor their progress. Assignments, tests, and other modules for on-the-job training are also available to those looking for such didactic regimens. Plus, the program is fairly user-friendly. Company managements, further, are provided administrative access to their reportees who have finished or are still undergoing their training.In our automotive business, where we’re big on constant upskilling (to keep pace with evolving tech.), we’ve pretty much experimented with all of these software features and continue to find the interface satisfactory to our needs.

Cons

Although customer support is offered/helpful, some long standing problems have only just recently been fixed. This lag in timely resolutions has been a concern - because, for us, it affected our learning objectives flow. The software server, further, frequently goes down, which then makes it difficult to complete certain training modules, leading to mutual organization-trainee dissatisfaction.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

LM
Lea M.

Automotive, 11-50 employees

5.0

Training experience with TOPYX.

Pros

The software provides the complete package needed to train an individual or even a large group of people at once. It has been fairly easy to get the hang of it by viewing their videos and then trying out their free trial period, which is great for saving money.

Cons

It can take way too many clicks and navigation to get around the software when youre new to it. If anything, the start should be fairly simple before diving into the complexities of it all.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

B
Beatriz

Automotive, 11-50 employees

More than a year

5.0

Training with topyx.

Pros

Using Topyx software, I can handle all my training electronically. It's quite user-friendly, allowing me to access all necessary training. Moreover, management can track training progress and completions through detailed reports, with the option to generate PDF files summarizing the data.

Cons

The software server experiences frequent downtime, leading to issues in completing training sessions. Moreover, the training content lacks interactivity, primarily consisting of audio lectures.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

6

J
Justin

Not Specified, N/A employees

Free Trial

3.0

TOPYX for online subscription learning

Pros

In our online 6-week program and continuing education subscription, we rely on TOPYX. Its fixed pricing, social features, forum integration, and flexible billing options make it an ideal choice for us.

Cons

we encountered numerous customer service issues, but improvements have been noticeable this year (2016).

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

G
Gregory

Not Specified, N/A employees

Free Trial

5.0

Topyx - Flexible & functional

Pros

Topyx does not demand much effort. We have adopted a unique approach, leveraging its features for documentation, training, and communicating announcements to our customers effectively.

Cons

Our users often faced difficulties accessing or completing paid coursework due to mishandling of sales processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Not Specified, N/A employees

Free Trial

5.0

Great LMS!

Pros

Topyx LMS proves easy to navigate, and their customer support stands out. Having utilized their services for a year now, I can confidently recommend them to anyone seeking an LMS solution.

Cons

The system fails to track projects and struggles with courses that have pre-requisites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Not Specified, N/A employees

Free Trial

4.0

Great LMS software with a unique flat rate pricing model

Pros

Over two years of using TOPYX has been excellent for us. Their responsive customer service, comprehensive features, and straightforward pricing facilitate smooth budgeting.

Cons

Customer service quality is subpar.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Mary

Not Specified, N/A employees

Free Trial

4.0

Most "Bang for your Buck" in the Market

Pros

When searching for an LMS, affordability without per-seat charges was crucial. Additionally, we needed rapid content customization and reliable support as newcomers to online learning. Topyx/Interactyx exceeded our expectations over the past five years.

Cons

We frequently experience server downtime, hindering training completion. Additionally, the training content lacks interactivity beyond simple audio presentations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sandra

Not Specified, N/A employees

Free Trial

5.0

I LOVE Toypx!

Pros

it stands out as the best software for us. It is incredibly user-friendly, affordable, backed by excellent customer service, and provides detailed reports for our clients.

Cons

Support responses are slow, and there's reluctance to address platform bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Barbara

Construction, 101-500 employees

More than a year

2.0

Terrible product, terrible support.

Pros

We found TOPYX oversold on ease-of-use and prompt support, which turned out to be contradictory claims.

Cons

The software is plagued with bugs and operates sluggishly.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

3

R
Ron

Not Specified, N/A employees

Free Trial

5.0

Staying with TOPYX

Pros

Our partnership with TOPYX excites us as we aim to impact millions of children's lives. Their support has been invaluable to us.

Cons

Sales mishandling frequently prevents our users from accessing or completing paid coursework.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aleesha

Philanthropy, N/A employees

More than a year

5.0

TOPYX helps us maintain stronger and longer relationships!

Pros

I deeply appreciate TOPYX's prompt and professional customer service. From the outset, they provided comprehensive information, aiding us in successfully introducing the LMS platform to our volunteers and staff.

Cons

One improvement I'd suggest is reducing the number of clicks required to access courses and enhancing the learner dashboard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Not Specified, N/A employees

Free Trial

5.0

Great price for a reliable and scalable LMS

Pros

For our extensive student base, TOPYX emerged as the most suitable platform in terms of delivery quality and affordability. It's challenging to find a system that accommodates a large student body without excessive fees, but TOPYX addressed our needs effectively.

Cons

Project tracking is nonexistent, and courses with pre-requisites fail to function properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Not Specified, N/A employees

Free Trial

5.0

TOPYX is perfect for us.

Pros

TOPYX proves to be the perfect LMS software solution for us. Its ease of use, customization options, reporting features, and affordability are highly valued by our HR directors.

Cons

Response times are disappointingly slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sidney

Not Specified, N/A employees

Free Trial

5.0

Outstanding Support

Pros

We are satisfied with the responsiveness and availability of TOPYX's support team, planning to renew our contract this year.

Cons

Timely resolution of bugs remains a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME
Mary Ellen

Not Specified, N/A employees

Free Trial

5.0

Great company, Great people, Great program!

Pros

This software deserves immense praise for their support in developing our web-based training for Work Ethic. They exhibited patience, provided thorough explanations, and tailored the program to our needs seamlessly. I wholeheartedly recommend TOPYX for web-based training endeavors.

Cons

The software suffers from numerous bugs and operates at an unacceptable speed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Chelsea Sloan

Not Specified, N/A employees

Free Trial

1.0

Tried Topyx for a Year - and then Switched

Pros

Initially excited about Topyx's features, we faced challenges with tracking quizzes and SCORM objects. Despite substantial time and financial investment, issues persisted, leading to a loss of company confidence. Absorb proved a superior alternative, resolving our tracking concerns efficiently.

Cons

Customer service responses are slow, uploading functions are cumbersome, and the pricing is significantly higher compared to competitors.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

2