Total 64 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

23%

3

Stars

3%

2

Stars

6%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kim

Logistics and Supply Chain, 51-100 employees

Less than a year

3.0

Great features but slow support

Pros

It's been helpful for organizing all of our different training materials in one place.

Cons

The technical issues are not resolved fast enough and I find it a real challenge to get ahold of someone from support.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

4

Functionality

7

T
Tabatha

Construction, 51-100 employees

Less than 6 months

5.0

The tool is almost perfect

Pros

I really value that it offers both internet-based and in-person classes. Grouping my staff by their job roles is simple which makes assigning the right training to each team incredibly simple and easy.

Cons

If I had to pick a downside, it's that the system does not send me an alert when staff finish their online assignments. I have to manually go in and look up each person or course to check their status.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

T
Tina

Textiles, 500+ employees

Less than a year

4.0

engaging and simple to use

Pros

What's really effective is how simple the computer-based training is to navigate. And the 'Test Your Knowledge' quizzes keep you engaged and participating.

Cons

A few of the training modules lack the depth needed to properly cover a subject. The new system feels more awkward and complicated than the previous version we had.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Albert

Transportation/ Trucking/ Railroad, 11-50 employees

More than a year

4.0

Great selection of courses!

Pros

TrainingToday provides huge selection of available classes which is my favorite part. Like isnt it great ?!! that you have a massive number of courses to pick from!

Cons

For the admin side of things, pulling reports used to be simple but now the process is a bit more of a hassle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

J
Jennifer

Machinery, 51-100 employees

More than a year

5.0

delightfully simple!!

Pros

It is so simple to use that we can find our way around without any instructions. We also love the option to build our own custom courses.

Cons

The one tricky part is checking on progress without generating a full report. I really miss having a simple button to view everyones recently finished training like we did in the old platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

D
Denise

Non-Profit Organization Management, 51-100 employees

More than a year

2.0

Confusing and hard to use

Pros

Nothing to like as all the testing is consolidated into a single spot, whether you are logging in as an administrator or for yourself which is not ideal.

Cons

My employees and I both find the navigation pretty confusing. The login session expires too quickly and the message we get when it happens is not clear.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

4

H
Heather

Retail, 51-100 employees

More than a year

5.0

Perfect for our training needs

Pros

Sending out training and pulling reports is a simple task now. It speeds up monitoring how employees are progressing and the library of available courses is top-notch.

Cons

Honestly I cannot come up with any negatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

Simple and gets the job done

Pros

Getting around the platform is simple and user-friendly.

Cons

The selection of available courses completely meets all of our requirements. So no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Russell

Mining & Metals, 51-100 employees

Less than a year

4.0

Love the custom training plans!!!

Pros

We get the power to design a custom learning journey specifically for our team members which is AWESOME!

Cons

There are not any major downsides for me as I am very happy with the system and the custom learning plan I built for my group.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S
Sabrina

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

Clean and easy to use tool

Pros

The system provides a clean, logical layout that lets us move through lessons and monitor our progess without any hassle.

Cons

I feel like the general look and feel could use an update to be more contemporary and appealing to the eye.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

C
Chris

Hospital & Health Care, 500+ employees

Less than a year

5.0

provides high-quality training!

Pros

TrainingToday material is packed with useful information, has a high-quality presentation and feels very professional.

Cons

My main suggestion would be to include more video demonstrations in the training like showing different example situations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

C
Catherine

Biotechnology, 101-500 employees

Less than 6 months

5.0

A Smooth and Affordable Transition

Pros

Our move over to BLR was smooth and they sent our Scorm files to us promptly. Their pricing is also reasonable and the material covers all the necessary topics for our team.

Cons

We have not run into any problems yet but we are still pretty new to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Elizabeth

Real Estate, 500+ employees

Less than 6 months

5.0

had a very engaging session

Pros

The session lasted just the right amount of time. It was direct, easy to follow and included excellent real-world examples along with great visuals.

Cons

I am pretty sure one of the quiz questions had an incorrect correct answer. It asked if management would be forced to act differently if a woman was subjected to hearing about men's exploits in the workplace.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anna

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0

Vital content but very time-consuming

Pros

It was very educational and straight to the point. Plus the content provided was vital.

Cons

Going through it took a lot of my time but it was definitely something we needed to do!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

C
Colin

Food & Beverages, 1-10 employees

Less than 6 months

5.0

Was easy to setup!

Pros

Logging in was simple and I was really impressed with how simple it was to set up my personal profile.

Cons

Creating a password was a bit frustrating, the system made me create a completely new one.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

P
Paul

Defense & Space, 51-100 employees

Less than a year

1.0

Unsupportive team and Difficult to Use

Pros

I really like the training modules that use PowerPoint.

Cons

The support team is not supportive at all. They won't let me configure my yearly refresher training and I cannot get any assistance from anybody. I am also locked out of updating my own courses that were moved over from the previous BLR system. Overall the whole platform is difficult to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

J
john

Airlines/ Aviation, 51-100 employees

Less than a year

2.0

Missing Certificates!

Pros

The content was quite detailed. However there was no certificate available at the end, with no explanation given to us and no way to resolve the issue.

Cons

I noticed there is no certificate available for download, even though the course shows a completed status.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

B
Bryon

Automotive, 51-100 employees

Less than 6 months

4.0

Useful but Contains Errors

Pros

Several parts of the content were highly beneficial and provided me with valuable new knowledge.

Cons

A few parts of the content contain errors or do not follow the accepted industry standards.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M
Melinda

Government Administration, 51-100 employees

Less than a year

4.0

Easy to follow

Pros

Everything is very nicely explained and easy to understand. The quiz at the end is fair and does not try to mislead you so look out for that

Cons

There are few problems in Active Shooter training.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J
Josh

Telecommunications, 101-500 employees

Less than a year

5.0

How to help single-staffed/overnight workers

Pros

TrainingToday offers detailed information on the basics of Aid and Response procedures which includes how to handle common scenarios found in most workplaces.

Cons

Some of us work alone for 8 to 12 hours a day, so I think self rescue procedures and responses would be useful. also it would be helpful to know how to assist someone remotely such as gathering location or injury details that could aid in managing a rescue. Since we often work solo and have a lone worker status update program, training on remote rescue procedures might be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10