Udemy Business

Udemy Business Reviews

Total 74 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

28%

3

Stars

5%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0

“productive learning on the go”

Pros

Using it is not a problem and there's a wide range of in-depth courses to choose from. The mobile app is especially excellent and makes it really useful for turning my bus or train time into something productive.

Cons

The browser version seems a bit more restricted compared with what the mobile app offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Samuel A.

Logistics and Supply Chain, 1-10 employees

More than a year

4.0

“Great courses and trusted instructors”

Pros

Udemy Business offers a really great learning environment with detailed course content and most of the instructors are verified which adds a lot of credibility.

Cons

I noticed that the pricing model charges per course and that can make it pretty expensive overall.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

NF
Nancy F.

Information Technology and Services, 11-50 employees

Less than a year

5.0

“excellent variety of courses”

Pros

It has been a really valuable platform for picking up new skills even in small doses. The range of courses is impressive and each one gives you the chance to learn something useful and discover something new.

Cons

One thing that could be improved is having more courses with up-to-date content since some of them include information that feels outdated even if revisiting the basics can still be helpful at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV
Stephan v.

Computer & Network Security, 11-50 employees

More than a year

4.0

“Comes with helpful training”

Pros

Having access to both free and paid training is a big plus. It works really well for students who want to build new skills while they are still studying.

Cons

Tje thing that seems a little off is the website's search function. When you search for a specific name, word or topic, the results are often inconsistent and don't seem to stay the same. Because of that, I end up spending way too much time just trying to decide which courses to start with first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

R
Rachael

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

“Packed with a vast course library”

Pros

There's an extensive selection of courses covering just about any subject you might want to learn more about. On top of that many of the classes are taught by recognized instructors which really adds to the overall quality of the content being delivered.

Cons

I haven't run into any downsides at this point. Most of the topics I have wanted to explore have been readily available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD
Justin D.

Management Consulting, 500+ employees

More than a year

3.0

“strong customization, frustrating tracking”

Pros

One of Udemy Business's biggest strengths is how customizable it is. We can tailor the learning content available to employees which helps make sure the courses are actually relevant to their roles and interests. Because of that, my team stayed engaged in their learning and was much more motivated to keep up with it.

Cons

A noticeable downside is that the app and platform interface can get sluggish and even time out during high-traffic periods. We've run into this twice already right before mid-year and annual review cycles, when a lot of employees are trying to finish their learning paths before performance reviews. On top of that there have been instances where completed courses were not properly marked as finished. We ended up creating a workaround where employees had to take screenshots after completing training which was frustrating and created extra work for our HR and L&D teams.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5

VD
Viktoria D.

Financial Services, 11-50 employees

Less than a year

4.0

“practical courses for work”

Pros

Best things about Udemy Business is the wide selection of courses available. Most of the content is relevant across many jobs and roles which makes it useful for almost anyone. A lot of the courses also cover topics employers already expect, like project management or IT security. It's a really great platform for meeting workplace requirements while also helping you work toward your own learning goals.

Cons

The catalog could still be broader when it comes to language options, leadership training and rhetoric or communication skills.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ME
Monica E.

Education Management, 101-500 employees

Free Trial

4.0

“valuable course library for teams”

Pros

There's a huge selection of courses in Udemy Business, covering all kinds of topics, from technical areas like coding and data analysis to soft skills such as leadership and communication. It also lets companies build learning paths for employees and people can jump into courses whenever and wherever they need. On top of that many of the courses include completion certificates which adds extra value for learners.

Cons

Because the courses are created by different instructors, the overall quality isn't always consistent. Some feel less detailed than expected or don't have very polished production. Businesses can set up learning paths but they cannot really adjust the course material itself to better match their own company-specific needs. Pricing is also something to consider while it can make sense for bigger teams, smaller organizations may see it as expensive compared to other options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
ksenjia

Non-Profit Organization Management, 101-500 employees

Less than 6 months

4.0

“affordable courses and certificates”

Pros

The thing that makes Udemy stand out is how affordable the courses are and getting certificates after completion is a really nice bonus that makes the platform feel more rewarding than many others.

Cons

It offers a wide selection of courses and the fact that they come with certification is definitely part of what makes the platform appealing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

MC
Mohamed C.

Education Management, 500+ employees

Free Trial

4.0

“helpful support when required”

Pros

One thing that really stands out is how committed the customer service team is. On top of that Udemy Business is well known for the many ways it lets you manage courses especially the customization options for both groups and individual users, along with assigning tasks and tests. The dashboard is also very user friendly and gives complete visibility through analytics and reporting on courses, skills, tests and labs.

Cons

Honestly I dont have much negative to say apart from concerns around accreditation and course quality. At times it seems they are not as selective with instructors since practically anyone can teach on this tool and that can sometimes affect the overall quality of the courses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MCS
Mahazi Christian S.

E-Learning, 1-10 employees

Less than a year

3.0

“wide course selection, mixed quality”

Pros

There's a wide range of courses to begin learning in almost any domain and the interface is user friendly.

Cons

Some courses don't offer much value and a few contain outdated information.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AH
Ajoke H.

Information Technology and Services, 101-500 employees

More than a year

5.0

“workforce training that delivers”

Pros

Udemy Business works well for companies that need to make sure employees get the right training to perform effectively across different roles. It's a top platform for building workforce skills and keeping teams prepared.

Cons

A few of the courses feel less interactive than I was hoping for. They could use more of a human element to make the learning experience feel more engaging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susmita

Information Technology and Services, 500+ employees

More than a year

5.0

“Best for global teams”

Pros

There's a lot to appreciate here especially the access to more than 20,000 courses across different topics. It also offers custom learning paths for different organizations which makes training feel more relevant instead of one-size-fits-all. The platform is user friendly and the support for multiple languages makes it a strong fit for global teams.

Cons

The biggest downside is the pricing which can feel expensive depending on the budget. Also, while the course library is broad, some of the content may not fully cover very specialized or highly specific needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VH
Vicky H.

Financial Services, 500+ employees

More than a year

4.0

“useful topic based learning”

Pros

Even though I didn't use it very often, it's still a really good place to learn about a specific topic.

Cons

It would be even better if more companies actually used this tool for training.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TL
Tom L.

Graphic Design, 1-10 employees

More than a year

2.0

“billing and support issues”

Pros

The course interface is appealing and getting around the platform and finding content is pretty easy too.

Cons

Where things fall apart is after-sales support and anything related to billing which has been frustrating to deal with.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

3

Functionality

4

MF
Mitch F.

Retail, 500+ employees

More than a year

4.0

“strong course variety for certifications”

Pros

There's a really broad selection of courses which gave our tech team plenty of useful learning options. The flexibility in choosing content made it simple to find training that actually matched what we needed. It's also helpful for certification prep, with mock exams included and a lot of the material is vendor-approved, like content from AWS or Amazon.

Cons

Admin customization feels pretty limited. It's been difficult to tailor content or track detailed metrics based on specific team needs, so there's less control over how courses are delivered. It would be much more useful if there were a way to assign priorities and then measure learning completion against those priority skills or subject areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Accounting, 1-10 employees

Less than a year

4.0

“Knowledge sharing that pays”

Pros

I really appreciate how it lets people share what they know while also creating a way to earn income from it.

Cons

The downside is the heavy promotion they run on courses which ends up reducing how much money you can actually make.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Christhian

Financial Services, 101-500 employees

More than a year

5.0

“valuable learning for data skills”

Pros

Udemy has been a really useful learning platform for me, with plenty of content to keep building knowledge every day. I mainly use it to study Data Science and Data Engineering and overall I am very happy with it.

Cons

One downside is the huge amount of content available in the same subject area. If you want to learn Python, for example, there are so many courses from different instructors that picking the right one can be difficult. Also, when setting up a career path, the platform sometimes recommends tracks that feel unnecessarily long, so it takes quite a bit of manual tweaking to make them fit better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FV
Felipe V.

Staffing and Recruiting, 51-100 employees

Free Trial

4.0

“Top platform overall!”

Pros

There's a lot of genuinely interesting content here and many of the courses are presented in a really engaging way. On top of that the platform itself works very well and feels polished.

Cons

Pricing could definitely be more competitive. Another downside is that while some topics have a huge amount of content, other areas feel a lot less complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Sara

Arts and Crafts, 1-10 employees

More than a year

5.0

“provides excellent course variety”

Pros

One thing I really appreciate about Udemy is the deals they regularly offer. There are also plenty of courses available across every topic I need, so it's easy to find something relevant.

Cons

The only downside for me is that it works only online. I cannot download the courses to listen to them when I don't have internet access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10