Total 74 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

28%

3

Stars

5%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RL

Rachel L.

Consumer Services, 500+ employees

More than a year

5.0
March 2026

packed with valuable courses

Pros

There's always something engaging to learn on Udemy, with a huge range of courses that keep things interesting. Taking the speed reading course made a real difference in both my work life and my personal life.

Cons

The only downside I have noticed is that we don't have enough certificates for everyone on the team to study as much as they'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

3.0
February 2026

vast library, mixed course quality

Pros

Udemy Business gives access to a huge course library and the flexible format makes learning new skills engaging, convenient and available whenever needed.

Cons

Course quality isn't always consistent and the large number of options can be a bit overwhelming when trying to decide what to take next.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Mudit

Financial Services, 500+ employees

Less than a year

4.0
February 2026

course selection is huge

Pros

There's a broad selection of courses on Udemy Business which gives learners plenty of options to build new skills. It also includes quizzes and tests that help check understanding and reinforce what's been learned.

Cons

One downside is that its certificates don't carry much industry-wide recognition. In many cases, the certifications aren't seen as especially valuable or widely accepted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC

Mark C.

E-Learning, 1-10 employees

Less than a year

1.0
January 2026

poor support and disrespect

Pros

In principle it gives my online courses a chance to reach a wider audience because students can sign up and search for the kinds of courses they want to pay for.

Cons

Customer support is extremely disappointing and there seems to be very little respect for the people who put significant time and money into creating the courses it makes money from.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

PP

Prachi P.

Information Technology and Services, 500+ employees

More than a year

5.0
January 2026

excellent self-paced course library

Pros

There's a really strong mix of courses here, both technical and functional and I have found them genuinely valuable. The instructors do a good job and the self-paced format makes learning much more effective and convenient.

Cons

One thing that would make it better is having a way to try this tool without needing a business account first. That would make it easier to evaluate the courses and materials before fully committing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

Luciana S.

Telecommunications, 101-500 employees

More than a year

5.0
December 2025

Amazing courses for anything

Pros

Whenever I want to pick up a new software or dive into a new topic, Udemy is one of the first places I go. It's honestly amazing for someone who enjoys learning because there always seems to be a really amazing course available no matter what subject I am interested in.

Cons

That said, some courses are overpriced and still don't offer much quality. I also think the certificates should carry more recognition and it really needs to do a better job of screening who is allowed to teach classes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gene

Information Technology and Services, 1-10 employees

Less than a year

5.0
October 2025

flexible team plan for small teams

Pros

Being able to get Udemy Business for just a 2 person team is a huge plus for us. It lets me purchase it for both myself and my business partner without paying for seats we don't need. A lot of other platforms require a minimum of 5 users, so this setup works much better for a small business like ours.

Cons

A limitation is that the Team Plan doesn't include access to every course. To unlock the full course catalog, you have to move up to the Enterprise plan and that upgrade requires at least 20 team members.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jitae K.

Computer Software, 51-100 employees

More than a year

4.0
September 2025

packed with useful IT courses

Pros

There's a huge selection of courses and lectures on the platform. I haven't gone through everything yet but there's clearly a strong amount of IT-related content available. Most lessons are fairly short, around 10 minutes which helps keep things engaging and makes it easier to stay focused from one lecture to the next.

Cons

I noticed that the number of employees an admin can add seems to depend on the plan. Because of that, we have to regularly monitor which users are active and which ones are not, so we can free up access and assign it to other employees when needed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

FS

Frankie S.

Computer & Network Security, 1-10 employees

Less than a year

5.0
August 2025

Great course variety and value

Pros

It has become one of my go to platforms for building new skills and growing personally. After I mentioned this tool to my supervisor, she immediately wanted to take advantage of it. The range of courses and subjects is impressive and it offers excellent value for the price. On top of that the security, customer support and interaction between students and instructors have all been outstanding.

Cons

Honestly I don't have any real complaints because the platform works really well. If I had to point out one thing, it would be nice to have all of the website features fully available in the app too especially better communication tools, file downloads and class video management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Consumer Electronics, 1-10 employees

Free Trial

2.0
August 2025

pricing still needs work

Pros

I like that there are a few different options available and having some business-focused choices does improve things a bit but overall the offerings are just okay.

Cons

Pricing is still a weak point. The current plans need a lot more work and there should either be a lower-cost option or much stronger benefits included to make them worth it.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

MK

Mouloukou K.

Information Technology and Services, 500+ employees

Free Trial

4.0
July 2025

Offers huge course variety for teams

Pros

There's an incredibly broad range of content and subjects available. You can dive into music, cooking, sports, data science or even AI. That makes it especially valuable for employees since they're free to explore all kinds of interests and skills.

Cons

With so many options on the platform, it can feel a bit overwhelming at times. The course quality also isn't always consistent as some are excellent, while others are more questionable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NT

Nishant T.

Financial Services, 500+ employees

Less than a year

4.0
May 2025

courses that keep teams learning

Pros

I noticed there's a broad selection of courses covering business, technology, soft skills, AI and more. The platform has a somewhat gamified feel, where people keep completing courses and sharing them on LinkedIn to stay competitive which also helps spread knowledge more widely. It works well for everyone, from individuals to small companies and large organizations. Multi-language support is available and the learning progress tracking and analytics are useful too.

Cons

At times the courses can feel overly professional which makes them a bit boring for some users. Customization and personalization options are limited and certain topics especially in the business area can become too theoretical without enough practical application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

SS

Sidina S.

Retail, 500+ employees

More than a year

5.0
May 2025

Has a strong course variety

Pros

Udemy Business offers a huge library of high quality courses and one of the biggest advantages is being able to learn whenever it works with your schedule. It's a really an amazing option for building both technical knowledge and softer interpersonal skills at your own pace.

Cons

Even with the wide range of content available, the quality can vary from course to course which gets frustrating at times. You end up depending a lot on user reviews to figure out which ones are actually worth taking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

maza c.

Retail, 500+ employees

More than a year

5.0
May 2025

valuable training for every team

Pros

It looks like something every company should have. There's a massive range of courses, so it's simple to find training for nearly any skill, whether it's technical, business-related or personal development. The platform is user friendly and I really appreciate being able to learn at my own pace with video lessons plus downloadable materials. I am on this tool all the time and genuinely enjoy using it. It's been useful both for my own ecommerce business and for the company I work with.

Cons

Course quality can vary so some classes are much better than others and not every instructor keeps things equally engaging. It can also be tricky to tell which courses are the most current and certain subjects don't go as deep as what you'd get from a full certification program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tamer

Retail, 500+ employees

More than a year

5.0
May 2025

Top training tool for teams

Pros

There's a course for just about everything and the business plan has been really helpful for me as well as everyone on our team.

Cons

Having such a huge selection is helpful but it can also be a downside because it's not always clear which course is the best one to choose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kiernan K.

Computer Hardware, 500+ employees

More than a year

5.0
April 2025

It's an amazing learning library

Pros

A huge number of resources are available for free which makes it really useful. There's also an option to request additional courses when something you need isn't in the catalog, although those requests still have to go through a review process.

Cons

Some subject areas are definitely less covered than others. For example, certain technical skills like TCL scripting have far fewer course options compared with topics like Perl. On top of that most of the new course requests I submitted ended up being declined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CTAS

Cornelius Tian Andi S.

Farming, 1-10 employees

Less than 6 months

5.0
April 2025

valuable business learning library

Pros

There's a wide range of learning content available especially for business-related topics.

Cons

The platform takes a bit of getting used to when you're using it for the first time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MND

Mamute Nicholas D.

Plastics, 11-50 employees

More than a year

5.0
March 2025

powerful analytics and rich learning

Pros

The depth of the analytics stood out to us. We can download reports for every enrolled employee and get a clear picture of their activity, including which courses they signed up for, what they have completed and how they interact with instructors. Those insights also help highlight each team member's strengths and weaker areas, while breaking skills down into proficiency levels. On top of that Udemy offers a broad course library, so there is usually something relevant for everyone. The trainers are knowledgeable and provide real value through Q&A sessions and meaningful interactions that make the learning journey more helpful and engaging. We were also assigned a consultant who keeps us updated, helps curate a curriculum that matches our organization's needs, reviews assessments and supports a productive and well-organized learning experience. Another big plus is that courses are available in multiple languages which makes the platform accessible to everyone.

Cons

Honestly I do not have any complaint. My experience with it has been excellent. It is an affordable collection of training and learning resources that helps teams upskill and reskill to keep up with the demands of a fast-moving work environment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Ted H.

Program Development, 500+ employees

More than a year

5.0
March 2025

Useful software overall

Pros

Its clean learning interface makes Udemy Business simple to navigate and access all the available course materials. There is a huge amount of content which makes it possible to learn topics in depth and from different angles. The materials stay current as well, so it is helpful for building modern skills that match today's challenges. Another thing that works really well is being able to access the learning content anytime which makes self-paced learning much more convenient. On top of that the technical training projects are very useful for improving both theoretical knowledge and hands-on practical skills.

Cons

I have not run into any issues and I have not noticed anything that fails to work properly. At this point, I do not have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Ankit D.

Marketing and Advertising, 1-10 employees

Less than a year

4.0
March 2025

Provide the best learning for teams

Pros

This one is a really strong platform for building and improving technical skills. You can use it for your own learning or roll it out across a whole team for training in a specific area. The customer support is good as well and most of the courses come with AI-powered features.

Cons

There aren't any major problems but the interface could definitely be cleaner and more simple. A few courses feel too broad and some of the content overlaps from one course to another.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9