Waybook Reviews

Pros

After trying out various recommended process management tools like Bit.ai, GDOCS, and Process.st, I finally discovered Waybook. None of the others combined the flow, storage, and flexibility that Waybook offers. Its user-friendly interface and logical flow make it pretty easy to use. The software accommodates different formats, and whenever I onboard new team members, they quickly grasp its functionality. Trusting Waybook with the storage of crucial documents is a no-brainer for me. I've uploaded thousands of videos in various SOPS, and it has never crashed or caused any issues. The software also provides useful shortcuts for effortless SOP writing and addition. The team behind Waybook continues to introduce genuinely valuable features without overwhelming the platform, which I truly adore.

Cons

It's difficult to find any issues as they have addressed all the reported concerns! My only minor current problem is not worth mentioning. However, when doing SOPS, it would be great if you could copy the link to your clipboard, highlight the word you want to link, and press Ctrl+V to automatically set the link, similar to Slack's functionality with Ctrl+U, then Ctrl+V for quick link insertion. As I mentioned, it's a very minor issue!

Pros

Waybook is both flexible and powerful. With its excellent features and regular updates, it provides a delightful interface for team onboarding, training, and process management. We have created an extensive library of documents for internal training and onboarding, and thanks to Waybook, our training has never been better for new staff. The system offered by Waybook is truly exceptional in this regard.

Cons

Once you've checked off items on a list while working through a process, if you want to repeat the process (e.g., with another project), you need to manually uncheck all the checkboxes before reusing them. In that sense, it's not as powerful as Process St (but the pricing is much better!). Apart from that, we absolutely love it!

Pros

The support provided by this software is truly remarkable, fostering a highly collaborative environment. Its user-friendliness is a significant advantage.

Cons

I'm not a fan of the export format as it lacks the ability to create page breaks, making the printouts less user-friendly. Additionally, the inability to customize email reminders disrupts our workflow, leading department heads to send emails from their accounts and provide links to Waybook for review. It's not the ideal solution for us.