Total 123 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

48%

3

Stars

15%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

IQMS In Injection Molding

Pros

It integrates well with our diverse machines and office staff.

Cons

The learning curve and data input may be steeper than expected but the software offers comprehensive detail once fully utilized.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

IQMS review

Pros

The software's integration throughout the company is the best way to design ERP software.

Cons

The price of the software keeps increasing leading to a feeling of being held hostage by the provider.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

IQMS Review

Pros

Realtime access to information is my favorite aspect of this software. We use the modules to connect to machines and this data drives many of our decisions. The system has extensive functionality and we are aware that we are not utilizing it to its fullest extent. It has been helpful as we continue to grow as a manufacturing company.

Cons

I would like to notify one thing and that is The requirement to upgrade to a completely new version for any changes is inconvenient. It would be preferable if updates could be applied through patches instead. The process of finding solutions to system issues is timeconsuming often leading to the need for workarounds. While webbased solutions may alleviate this problem development and corrections will likely still require significant time. Furthermore customer service quality has declined since our initial engagement in 2011. Support calls often result in being directed to help pages that have already been visited and failed to resolve the issue at hand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

V
Vincent

Plastics, 51-100 employees

More than a year

4.0

IQMS Review

Pros

The software represents a significant improvement over our previous system. We particularly appreciate its ability to provide us with realtime information instead of delayed reporting as we had before.

Cons

The software often attempts to cater to a wide range of needs resulting in a common joke among users that suggests dropping IQMS and returning as a new customer to receive new functionality or bug fixes. The company seems more inclined to accommodate new sales than address issues with buggy releases and support which sometimes merely parrots information found in help screens and online documentation. To maintain their standing as a toptier provider these concerns must be addressed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
James

Plastics, 51-100 employees

More than a year

4.0

IQMS

Pros

It is specifically designed for plastics and injection molding including realtime production monitoring.

Cons

Report structure is scattered across various modules requiring users to search for reports.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

IQMS Software Review

Pros

IQMS offers everything necessary to operate an injection molding business and more including quoting production reporting inventory management shipping and accounting.

Cons

It appears that changes in the software sometimes occur based on user suggestions. While this responsiveness is positive it raises questions about whether the majority or only a few vocal users drive these changes. Specifically a recent change made entering a quote due date mandatory which can be disruptive as it interrupts the quote creation process requiring users to return to the first page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Sean

Medical Devices, 51-100 employees

More than a year

4.0

IQMS is an Excellent Choice for Manufacturing ERP & MES

Pros

It is very manufacturingfriendly and has all the functionality required to run an entire manufacturing company. Additionally the IQMS MES system seamlessly provides valuable realtime data. It offers draganddrop charts that integrate quality data with process data tolerance settings to monitor processes and workflows to eliminate paperwork and enable paperless processes forms and reports. It includes built in communication between departments along with document control and storage. With built in mobility I can stay informed about everything happening even while on the road.

Cons

The financial package lacks robust drilldown capabilities for variances when using standard costing versus actual costing. However the newest version claims to address this though personal experience with it is limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Ted

Plastics, 51-100 employees

More than a year

2.0

IQMS Honest Review

Pros

It is easy to use and specifically tailored for injection molding businesses.

Cons

The software has too many bugs affecting both new and older releases. The discovery of issues in previous versions is often replicated in newer releases.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C
Carl

Plastics, 11-50 employees

More than a year

5.0

Satisfied long time customer

Pros

Overall IQ allows for quick retrieval of most data with high accuracy. The accurate records and easy access are advantageous for standards compliance and financial recordkeeping and reporting.

Cons

Performance slows down when handling large amounts of data especially with frequent data transfers between the machine and server. The WebIQ feature aims to alleviate this issue including label printing and access to external documents.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T
Terry

Plastics, 101-500 employees

More than a year

4.0

First ERP System

Pros

I appreciate its well organized and mostly intuitive interface. The Translog feature logs every inventory transaction enabling quick analysis of activity.

Cons

Backdating inventory transactions is not supported which can be problematic when there are delays in data input.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Automotive, 11-50 employees

More than a year

5.0

IQMS Pros & Cons

Pros

Realtime monitoring allows us to constantly stay updated on the shop floor's machine activity. Having visibility into inventory at each step of our process has improved our scheduling decisions. Barcode scanning has enhanced lot tracking back to the raw material by simply knowing the serial number.

Cons

New users may find the software overwhelming. Setting up certain modules can be confusing and timeconsuming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Chemicals, 11-50 employees

More than a year

3.0

Decent software just lacking in design and ease of use.

Pros

Excellent support provided for system administration and EDI support.

Cons

The learning curve for new users on interface 15.3 and general navigation can be challenging. There are specific search methods that should be more userfriendly. The software's client/server connection on a Gigabit network feels sluggish at times. However it does provide detailed information. Crystal Report reporting requires significant effort. Adding sorting options or allowing users to create quick sorts/reports would be beneficial such as a SKU listing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

H
Hila

Medical Devices, 500+ employees

More than a year

4.0

An Integrated System

Pros

MRP quality control and manufacturing monitoring functionalities are seamlessly combined.

Cons

While the software is good there is room for improvement in certain modules that require additional work.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K
Kim

Plastics, 51-100 employees

More than a year

4.0

ERP One-Stop-Shop

Pros

A unified database that encompasses all aspects of our business operations.

Cons

Updates often introduce problems and more focus should be placed on debugging before implementing service packs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M"
Matt "Griff"

Industrial Automation, 500+ employees

More than a year

3.0

IQMS for what?

Pros

Consolidating CRM inventory management and manufacturing tracking into a single system is beneficial for streamlining processes.

Cons

A fully trained admin is necessary to run the software effectively. However this can create challenges when multiple team members with different priorities need their edits. Updates can also reset previous user settings.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

P
Pierrette

Plastics, 11-50 employees

More than a year

4.0

Using IQ since 2009

Pros

Comprehensive inclusion of order entry inventory management machine scheduling and accounting capabilities.

Cons

Version 16 still has unresolved issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

F
Fernando

Mining & Metals, 500+ employees

Less than 6 months

5.0

Best ERP system I used

Pros

The best ERP system I've used encompassing production control inventory management costing and even employee payroll.

Cons

It would be helpful to have the ability to copy screens and paste them into Excel. While downloading reports is an option sometimes a quick copy and paste would be more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Siddesh

Automotive, 51-100 employees

Less than a year

5.0

Best for Startups

Pros

A fantastic manufacturing software with essential features suitable for startups and adaptable for future development.

Cons

The cost is on the higher side and adding multiple users and obtaining the required access can be difficult.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

T
Todd

Plastics, 51-100 employees

More than a year

5.0

Over six years of experience with EIQ. Very happy with modules and support services.

Pros

A wide range of modules supporting all business functions with a reliable front end and a welldesigned back end.

Cons

The user interface is in need of an update which was expected in 2016 but is yet to be released publicly. It's reassuring that they are taking their time to test it thoroughly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Areane

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

5.0

Awesome Software!

Pros

This ERP software has greatly assisted our industry with its featurerich capabilities backed by a responsive support team.

Cons

The cost may be slightly high for a newly established industry. However the overall quality of the software speaks for itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10