Packaging and Containers, 101-500 employees
More than a year
“IQMS serves it's purpose although seems outdated and lacks integration with new versions of Windows”
Pros
The software's overall functionality is wellsuited for manufacturing companies with its primary advantage being its reliability. However if not involved in the decisionmaking process I may have chosen a different software solution.
Cons
The software feels outdated with hidden features that are difficult to discover. The help documents are not helpful and training is costly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
4
Furniture, 101-500 employees
More than a year
“IQMS is a very versatile system that offers a lot of functionality for a reasonable price point.”
Pros
The software offers a highly flexible system that caters to various processes and industry requirements. The company actively incorporates user feedback to drive software enhancements and address support related issues. The software provides extensive functionality at a reasonable cost. The implementation process was efficiently managed resulting in an early go live and staying under budget an achievement not often seen in ERP implementations.
Cons
Sometimes the system offers too many options leading to unintended limitations in other modules. Understanding the system as a whole can be frustrating as changes in one area can unexpectedly affect another. Tech support has been challenging due to inadequate hiring and training often requiring users to educate support personnel on system functionality before addressing issues.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Not Specified, N/A employees
More than a year
“If users are prepared to put in the upfront work into IQMS it will be a great asset to your business”
Pros
The depth and breadth of the program are impressive allowing for utilization across small manufacturing sections or full integration from quoting to production and quality testing. The consistent expansion of IQMS is appreciated and the help desk is responsive in addressing problems or inquiries. The program's multiwindow interface and the ability to navigate seamlessly between screens are particularly valuable.
Cons
The system's database structure not aligning directly with the interface's naming scheme can be frustrating when generating reports or identifying issues. Managing security is challenging due to the use of groups and sections instead of individual profiles and direct security approvals. Swapping alternative items in BOMs and work orders is not straightforward hindering accurate consumption. Additionally the current process for program changes involves a yearly committee vote which delays prompt resolution of errors.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Automotive, 101-500 employees
More than a year
“IQMS has become part of PRISM and handles our processes for business from quote to invoice.”
Pros
Realtime integration and the utilization of IQAlert and SmartPage for displaying metric data in realtime enhance the software's capabilities.
Cons
Recent updates have introduced functional issues indicating a need for better software testing and debugging before implementing service packs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
More than a year
“Overall our experience has been good..”
Pros
The software benefited us a lot as it has successfully adapted to evolving customer requirements making continuous efforts to enhance and expand the system's functionality resulting in an improved manufacturing ERP experience.
Cons
Upgrades can be rough at times even with prior testing. Unexpected issues during the upgrade process have become more frequent. Support has also suffered in recent years with level 1 support lacking proficiency in complex matters. Additionally about 50% of support personnel refuse to assist with nonstandard frontend interface issues leaving customers to fend for themselves.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Easy to use”
Pros
This software is highly commendable primarily due to its userfriendly navigation. Its ease of use is a standout feature.
Cons
No comment provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“easy to use system with a great customer support team and system”
Pros
The MES functionality is straightforward to set up and use while the scheduling module offers ease of use and flexibility in managing tasks and constraints.
Cons
Customizing reports is difficult despite a good selection of generic reports. A more userfriendly dynamic reporting structure within the system would greatly improve the experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Automotive, 51-100 employees
More than a year
“3 year experience with IQMS Usually making Report or alerts and managing user security profiles”
Pros
The software's flexibility allows for task customization to align with our company's specific needs. The consistent user experience across the system is also appreciated.
Cons
Certain features rely on the use of other features to achieve their full potential which can be cumbersome.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Plastics, 101-500 employees
More than a year
“Very functional; Report accuracy between different modules is great.”
Pros
Designed specifically for the plastics industry IQMS excels at providing easy access to pertinent data. The company actively listens to user feedback and implements modifications to meet user requests.
Cons
Additional standard reports with descriptive titles and highlighted parameters would be beneficial particularly for modules outside of accounting and finance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 51-100 employees
More than a year
“A complete robust ERP system with nice shop floor control.”
Pros
The realtime live production monitoring feature is excellent and the scheduling module is robust. The ability to "jump" between modules contextspecific help and SmartPage functionality are highly valuable.
Cons
The mandatory use of blanket orders for sales and purchase orders is complex and the MRP functionality could be more streamlined.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Plastics, 500+ employees
More than a year
“I have experienced many ERP Systems software over the years IQMS is one of the best I have used.”
Pros
The software's ability to highly customize system parameters modules and reports ensures that departmental goals and needs are met. With an Oracle Database and Crystal Reports the software offers an intuitive interface and smooth flow throughout the system.
Cons
Like any highly configurable system it takes time and commitment to become proficient. Users must invest sufficient effort to learn their respective modules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Plastics, 51-100 employees
More than a year
“Some things are easy to use some things are very difficult”
Pros
Navigating between different screens within each module is effortless. Both the GL and AR modules are userfriendly.
Cons
The help center lacks information specific to individual system configurations making it challenging to troubleshoot issues. Different unit of measure settings for European and US customers cause difficulties.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Not Specified, N/A employees
More than a year
“IQMS for us is an all encompassing software that keeps us going”
Pros
Offering modular functionality the software allows users to utilize as much or as little of it as desired. The availability of a dedicated support team for different areas ensures prompt assistance.
Cons
No complaints reported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
More than a year
“The best ERP package I have seen to date! We utilize IQMS in every aspect of our production.”
Pros
The software provides a comprehensive and featurerich ERP package empowering us to increase production efficiency reduce inventory improve quality and make informed decisions through meaningful metrics. The integrated EDI functionality further enhances its value for automotive suppliers.
Cons
Completely satisfied! IQMS is a stable package with excellent support. Keep up the fantastic work!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“Very comprehensive Manufacturing software”
Pros
The software's ease of use and seamless navigation between modules are commendable. Additionally the integration of Crystal Reports is highly beneficial.
Cons
Service pack changes sometimes seem tailored to specific users rather than the majority.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Plastics, 101-500 employees
More than a year
“I have been using IQMS since we went live in 2002. I work with 4 different E-plants.”
Pros
The availability of online selfhelp training videos quick and easy navigation between pages extensive security features wellcrafted help files and a supportive IQMS community contribute to a positive user experience. Customer support is consistently friendly knowledgeable and easy to work with. The upcoming transition to cloudbased services is eagerly anticipated.
Cons
The setup process is extensive and annual maintenance is costly. Global settings may not align perfectly with all plants' operations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Plastics, 51-100 employees
More than a year
“Great experience. Been using IQMS for over 11 years at two facilities. Highly recommend this ERP”
Pros
The software's ease of use and seamless navigation including the convenient rightclick feature to jump between screens enables uninterrupted workflow without unnecessary restarting.
Cons
Customer support is a bit cumbersome requiring multiple interactions to resolve issues. It would be helpful to receive information about available upgrades as our version is several versions behind and may contribute to our ongoing problems.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
4
Functionality
8
Not Specified, N/A employees
More than a year
“IQMS ERP Software has met all our needs.”
Pros
From a DBA's perspective the software is relatively simple to manage while providing exceptional functionality.
Cons
The menus may initially feel counterintuitive but users adapt over time. The time and attendance module could be more userfriendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 11-50 employees
Less than 6 months
“I have just started using the software a month ago and still have a lot to learn but I can feel it is going to be a good ERP system for us.”
Pros
The userfriendly interface allows for effortless navigation between screens without the need for excessive backtracking.
Cons
Currently struggling with attaching drawings but once resolved this issue will no longer exist.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Consumer Goods, 101-500 employees
More than a year
“First shop floor data collection software package I ever used”
Pros
The software integrates seamlessly with IQMS's ERP system providing realtime visibility into ongoing jobs and molded piece counts.
Cons
Extensive training and setup were necessary with multiple configuration steps before starting. It took months to reach a point where data integrity could be trusted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10