Fiix Reviews

“its Good

Pros

The site's features are easy to navigate.

Cons

The availability of internet access is limited on solar sites, and the software doesn't work well without service.

“Procurement/Inventory Management with Fiix

Pros

The Purchasing and Parts & Supplies modules in Fiix are very intuitive. Whenever we requested customized options, they were implemented easily and at a low cost. Fiix now integrates with our ERP system for accounting purposes. As our business has grown, Fiix has added intuitive dashboards that benefit all users. Among all the CMMS systems I've used, Fiix is the most user friendly and adaptable to business changes.

Cons

I would really like to learn more about other areas of the system that I don't regularly utilize. It would also be great to be able to create my own reports on the go.

“FIIX is a great CMMS

Pros

The mobile app is incredibly useful. I have 475 buildings to maintain, and this tool significantly enhances my efficiency while traveling.

Cons

What I like least is the report construction. There are prebuilt reports, but when we need precise data for our business unit, we have to create our own report, and the tool is not very userfriendly. However, I have excellent customer support that helps me whenever I need assistance with building a report.

“Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work.

Pros

It helps me track things in real-time, allowing me to stay ahead of maintenance issues and prevent equipment downtime and wasted time.

Cons

The mobile platform has a small issue where I feel the interface could be improved, but that's just a personal preference.

“First CMMS for a start up

Pros

Asset tracking, work order creation and tracking, and mean time to failure are simple and easy to understand. If you can navigate a drill-down menu, you can learn Fiix in minutes. It's a comprehensive package with plenty of options.

Cons

The mobile app has been inconsistent, but it's getting better.

“Fiix Yourself

Pros

It offers a range of capabilities both at the departmental and company levels.

Cons

The program lacks features within the cycle count section.

“Efficient and quick

Pros

I appreciate that the team can easily grasp how to use the product, and their access can be limited to avoid overwhelming them. Admins can simplify their tasks by grouping common tasks, ensuring no steps are missed.

Cons

The reports system works well, and they have started analytics for the higher tiered groups. You need to know how to use it to manipulate the pages effectively. There isn't much training available yet, but I believe a few helpful videos would greatly enhance understanding its use.

“C. Gause - Fiix Review

Pros

Creating work orders, managing assigned tasks and accessing historical data are key features for me.

Cons

Not having access to all the features limits my ability to fully utilize the software.

“great software to streamline your maintenance department

Pros

The open API and cloudBased app made implementation incredibly simple. The integration with Allen Bradley is a great addition to this feature-packed software. At the time of purchase, it offered the most features at a reasonable price.

Cons

The implementation process is somewhat challenging. I'm not sure how it could be streamlined, but it would be beneficial for future iterations.

“Best so far

Pros

It's an easy to use software and the customer support is integrated, eliminating the need for email exchanges and wait times.

Cons

On their mobile app, it tends to log you out if you don't use it for a month. While not a significant issue, it can be annoying when you just want to quickly update something on your phone and have to input all your login information again.

“Dont know how we managed w/out this tool before.

Pros

Being able to add schematics that mechanics can view in real-time instead of searching through binders is a great feature.

Cons

So far, we haven't had any negative experiences.

“Best Software for Maintenance

Pros

The visibility provided through the dashboard and analytics demonstrates the value of our maintenance strategy.

Cons

The category section lacks subcategories, which would be helpful.

“Wouldn't be without it!

Pros

It's user friendly, and help and instructions are easily accessible. It's an all-in-one software solution for maintenance.

Cons

CMMS settings can be a little difficult to understand, but they can be easily edited if you don't achieve the desired result.

“Fiix

Pros

It has a lot of content, simple examples, a well-designed interface, and it's user-friendly and illustrative.

Cons

No issues so far, the software is well designed and presented.

“FIIX use and ease of use

Pros

Managing operations and inventory, as well as tracking assets, is easy and straightforward.

Cons

At this point, I haven't noticed anything negative. I haven't encountered any situations that couldn't be resolved or set up for my needs by customer support.

“Fiix, one of good ERP tools

Pros

The institutional design of the interface makes it easy for me to use.

Cons

When there are too many items listed on a page (more than 200 check boxes), it slows down the loading speed. I think there should be a restriction to register no more than 200 in one category.

“FIIX Makes It Work

Pros

Understanding and teaching operators to use it is a breeze.

Cons

I would appreciate seeing enhancements made to the mobile app with additional options.

“Fiix Review

Pros

As a CMMS it offers the basic functions needed to manage assets, work orders, spare parts, and purchasing, making it incredibly user-friendly.

Cons

For multisite use, it's not possible to limit the list of suppliers, preventive maintenance, or task groups to site users only. It would be beneficial if these items were visible based on site access level and permissions. Configuration of reporting is not straightforward.

“Fixx work order maintenance

Pros

I can easily track assigned work orders, work in progress, and completed tasks.

Cons

There is no way to know if previous work was done or if there was an issue on the next work order.

“Excellent Tool

Pros

It's simple to use, flexible, well-organized, and provides excellent support.

Cons

Features I would like to see include report creation, phone app improvements, and better integration with Android.