Fiix Reviews

“Great for Realtor and Building Managers ALike

Pros

Compared to other software of this type, Fiix stands out with its ease of use and intuitive interface. I didn't require extensive training to get started. After a walkthrough from my manager I was up and running in no time. It's a straightforward system that you can learn and use effectively in just an afternoon.

Cons

It seems like there is untapped potential with the software that my company didn't fully utilize. Some reports were still generated using Word and Excel, even though it would have been more seamless to use Fiix for all the required reports.

“Great for IT Asset Management and Upkeep

Pros

The search feature is fantastic. Since we manage a large number of assets, I can quickly locate specific details, such as user information and device specifics. Importing and exporting data is also convenient. Additionally, having mobile access is a great bonus when I'm away from my computer and need to access information on the go.

Cons

I don't have many complaints about Fiix. The customer service has been exceptional for me. However, some of my colleagues have had negative interactions with Fiix customer service representatives.

“FIIX for Maintenance

Pros

Overall, this program is relatively easy to use.

Cons

There are a few areas that could be improved, such as the ability to change the location of products.

“Manage and maintain super easily

Pros

The software excels in managing orders. The reduction of paperwork in our business is a huge advantage, making the entire process hassle-free. The optimization it provides for maintenance-related work is also a significant benefit in my opinion.

Cons

I don't have any specific concerns at the moment, but I would love to see more features added in the future. Overall, it's a great product and idea.

“FIIX software

Pros

The ease of useAlong with reliable tech support and thorough training from the service techs, sets Fiix apart.

Cons

Most of the reports we need to use are available in the higher tier subscription. I have to find workarounds to generate the reports I need.

“Very very helpful

Pros

Fiix generates clear and easy To understand reports that provide a comprehensive overview of the workload completed by my team. It has been a great experience.

Cons

The software is very simple and easy to understand. It keeps track of work orders and logs in a simple and accessible manner.

“Perfect for us.

Pros

The interface is user-friendly, even for new employees. The browser portion is easy to navigate and use. It continually surprises us with new functionalities, even after four years of use. It provides data that we never had access to before.

Cons

The new app is not at all good in any manner. I still keep the old app loaded on my technicians' tablets. It seems to be designed for a specific type of use rather than catering to various needs. The web browser version is perfect, and the app should be a scaled down mobile version of that. Additionally, the price is a bit high for our usage. It would be better if there were more flexible pricing options, allowing us to pay for the features we actually use.

“Best Engineering system

Pros

FIIX is an invaluable system not only for the Engineering department but for all departments in our hotel. Its user-friendly interface and easy setup make it a valuable asset. The inventory system and purchasing module are particularly beneficial.

Cons

It would be great if we could add or change our company logo under the basic plan, as it's not applicable to our existing plan.

“improvement in the organization of departments using fiix

Pros

The software offers various intelligent maintenance tools and delivers cost benefits.

Cons

The effectiveness of customer support could be improved.

“Helpful for technicians

Pros

It helps me keep track of machines that need repairs and provides a history of previously completed work, which is invaluable for the next technician.

Cons

The app can occasionally have some bugs, and it limits viewing to only the last 50 work orders submitted.

“Fiix Review

Pros

The ease of use and understanding of Fiix make work order tracking and log management clear and easily accessible.

Cons

I don't like it when Fiix logs me out if I leave my computer for a few minutes. It gets annoying to sign back in frequently, but overall, it's a very good software.

“Cloud based maintenance management

Pros

It excellently manages assets and schedules. The tracking feature is simple to use and highly functional.

Cons

As I was only able to trial this nice product, I'm unsure of the exact cost. During the brief time I used it, I didn't find any significant flaws.

“Fiix

Pros

Fiix software is easy to navigate and use. Over the years, we have built our CMMS using Fiix with the support of their responsive team. They actively incorporate suggestions and continuously improve the software. As an administrator, I can effortlessly create, move and modify assets. Creating and modifying PM tasks and scheduled maintenance activities is also a breeze. We have even implemented a throughput process to maximize run time and optimize PM activities.

Cons

The only area where I struggle is with generating reports. However, whenever I have a question or need assistance, the Fiix team is always available to provide support in building specific reports or guiding me through the process.

“Another take on the Cloud MMS Implementation

Pros

The free trial allows you to explore an already implemented plan and test the different functionalities of Fiix MMS to determine if it meets your requirements. The dashboard is packed with informative charts and data, and creating and editing tasks is straightforward.

Cons

Some of the planning or implementation tasks are not straightforward to check during the free trial, and the pricing information is not immediately available for review.

“Managers Perspective

Pros

This product has proven to be highly user-friendly and compatible with our existing systems. It has become a valuable tool for tracking and controlling inventory, maintaining records, and managing equipment service intervals.

Cons

The initial setup for our parts inventory was overwhelming.

“Fiix review

Pros

Fiix offers numerous features and is an incredibly useful tool overall.

Cons

The UI is not very clear at first glance; it takes some time to get used to it.

“14 months into FIIX use

Pros

The open architecture and ease of adding assets and PMs are standout features.

Cons

Similar to what we initially liked, the open architecture allows users to create assets without providing much of the necessary information within a PM system. Asset creation should have more structured requirements, including model, serial number, purchase information, and current cost. Since we started entering assets without this standard information, I can add it later, but the information won't be standardized for all assets unless I remove and readd each one once I determine all the required details. It was convenient not needing this information initially, but it makes the product less useful than it could have been if we were forced to include this standard information from the beginning.

“Fix review

Pros

The best aspect of Fiix for me is how it organizes assets and provides logical accessibility. Additionally, its ease of use allowed me to quickly adapt to the software.

Cons

On occasion, I have accidentally closed a page without saving a work order or similar task, so an autosave function could be helpful.

“I'm still learning something new.

Pros

I can quickly find all the information I need.

Cons

It's hard to say since we are still providing feedback to improve this software.

“Good but interface is not user friendly

Pros

It offers many excellent features that cater to our work requirements.

Cons

The search engine could be improved to make it easier to find specific assets. Additionally, the windows for descriptions are too small.