Fiix Reviews

“Underutilized in Our facility

Pros

As an electrician and daily user, I appreciate the ability to scan a barcode and access machine data or submit a work request. The service history feature is valuable when filled out accurately. Although the training was lacking, I understand that Fiix is a robust program with many features we don't utilize in our facilities, which can be frustrating at times.

Cons

The current online PM reports with radio buttons are slow, and when working on the floor with dirty hands, electronics tend not to cooperate. This is more of an internal issue than a Fiix problem.

“Lacking Training

Pros

If properly and fully implemented at the company level, it seems like it would be an effective tracking tool.

Cons

There hasn't been any training provided on the software from the user's perspective.

“New FiiX User

Pros

I particularly like the Work Order notification listing, which updates daily and displays the next PM or calibration due date for each asset/device set up in Fiix.

Cons

Updating scheduled maintenance can be tricky when "next due" dates are affected by varying month lengths. Additionally, some of the "Reports" options can be overwhelming in terms of correct and effective utilization.

“FIXX review

Pros

The ease of use, simplicity, and availability of the mobile app make Fiix highly user-friendly.

Cons

The mobile app could use some new features. For example, once a task is saved on mobile, there's no way to go back and edit it unless I log onto a computer.

“FIIX Program Review

Pros

The dashboard overview provides a clear view of outstanding tasks and issues that need attention. The ability to link work orders and purchases to projects allows for accurate cost tracking. The notification system integrates smoothly with email, phone, and the Fiix inbox. The purchasing feature is relatively easy to use. although there are limitations once a purchase is out of draft mode.

Cons

The permission settings and page permissions are too complicated. When it comes to parts and supplies, I can't make changes or delete items tied to a location. In purchasing, I can't make edits after sending the order to the supplier. Sometimes quotes or service charges change, and I have to fulfill the order and then request to revert it back to a draft.

“Magna

Pros

I love how Fiix allows me to track consumable goods and sends automatic email alerts.

Cons

Setting up new users and job information can be quite challenging.

“Potential for growth

Pros

During the implementation phase, I'm getting the hang of the basic functions. As our company grows, theres tremendous potential for growth with Fiix.It might take us longer to fully utilize its capabilities than to outgrow them.

Cons

I'm still in the process of learning Fiix, so it's hard for me to determine what I like least.

“Fiix my stuff

Pros

The best feature for me is the file storage option. I can store relevant documents under each asset effortlessly.

Cons

This software is incredibly intelligent. I honestly can't find any drawbacks. I enjoy using it, and it's straightforward.

“Fiix is pretty solid

Pros

Fiix is incredibly easy to learn and use. The customizable search feature and filters make it a breeze to find anything, whether it's by asset number or user. The design is also appealing, with a clean and visually pleasing interface.

Cons

I'm not a fan of the fact that work orders can be edited even after they are closed. It would be helpful to have a log of changes made to a work order after it has been closed by a user. Additionally, the time can be confusing when running reports for overnight periods since it combines UK and Canadian time.

“Comments from a Zoo/Aquarium User

Pros

While the software is somewhat intuitive, I'm still discovering many "hidden features." It can be challenging for maintenance workers to navigate, leading them to print work orders instead.

Cons

If the mobile app's functionality was enhanced, it would greatly benefit the overall experience.

“Report

Pros

I find the widgets and gadgets particularly useful. Adding files, photos, and documents, as well as accessing the history of work orders, becomes effortless with Fiix. The filters also come in handy.

Cons

Unfortunately, I don't have the ability to create my own widgets or gadgets with personalized variables. Some variables in work orders are unused and unhelpful, and it would be better if they were removed. Additionally, certain widgets are difficult to comprehend.

“Fiix Review

Pros

Fiix greatly contributes to organization. I can easily track the work order history of specific assets, creating a digital log. It's beneficial for both internal organization and providing documentation for regulatory compliance.

Cons

Getting staff buy in for work order submission within the organization requires ongoing support. It would be fantastic if non administrator technicians could have complete visibility of work orders, even if they are unassigned.

“Review of FIIX as a user

Pros

Compared to other products out there. Fiix is user friendly and straightforward to navigate.

Cons

Creating work orders can be a bit slow, especially when working at a fast pace. Technicians find it challenging to fill them out quickly, which affects the data analysis. It would be beneficial to have graphs on the dashboard.

“Fiix

Pros

It allows me to maintain a comprehensive record of downtime and uptime.

Cons

I haven't encountered any issues with the software yet. We're still in the early stages of implementation.

“Great program

Pros

Instead of going around and asking everyone about machine problems. Fiix enables me to identify issues with specific machines quickly.

Cons

Currently, I don't have any known issues or concerns.

“Helpful but not intuitive

Pros

Fiix serves as an excellent work organizer, supporting maintenance tasks effectively.

Cons

The interface is not intuitive. It would be helpful to have visual symbols, for instance.

“Our maintenance with FiiX

Pros

I appreciate the numbers and KPIs provided by Fiix, which offer insights into our maintenance dimensions and capacity.

Cons

The graphical presentation is lacking. Numbers should be visually represented with appropriate colors. When presenting monthly maintenance reviews, it's difficult to explain the existing graphical images to management. Using proper graphics would make the presentation much easier and quicker.

“Maintenance

Pros

It's a comprehensive and user-friendly software, unlike other options available. Anyone can easily understand and utilize it.

Cons

Sometimes, using the phone app takes a long time to open. It seems to be a network issue within our company, as it works faster on the laptop.

“Great for maintenance and repair records

Pros

Fiix simplifies the process of tracking maintenance and repairs for vehicles and equipment.

Cons

Fiix costs $40 per month. I wish it had a lower price point.

“So far so good

Pros

I frequently use the calendar feature, but it would be helpful to have a way to carry jobs from one week to another without manually changing the start dates.

Cons

I can't change start dates for multiple tasks at once, and creating reports on my own with limited time is quite challenging. I can see the potential to learn how to do it given enough time.