Consumer Goods, 1-10 employees
More than a year
“Customer Service - Best in Class”
Pros
Fishbowl integrates effortlessly with other products and services like Shopify, QuickBooks Online (QBO), and Amazon.
Cons
The client connectivity with the hosted service platform could benefit from some improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 11-50 employees
Less than a year
“Helpful for small business”
Pros
The automatic tracking of inventory was a game-changer for us. We no longer need to manually update spreadsheets when receiving or releasing materials.
Cons
It would be helpful if the calendar module allowed us to set reminders that automatically notify us. Although sales orders (SOs) and purchase orders (POs) automatically populate, having the option for ping reminders would be even more convenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Wholesale, 11-50 employees
More than a year
“Great Software”
Pros
Fishbowl is an essential inventory management software that greatly contributes to our operations.
Cons
While this may be specific to our business, generating a current inventory aging report requires significant data manipulation. It would be ideal to have a report that automates this process accurately for all inventory, recognizing the complexity involved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 11-50 employees
Less than a year
“Easy once you get the hang of it.”
Pros
Tracking and tracing different products and lot numbers is a breeze with Fishbowl.
Cons
It would be beneficial to have the option to view or print pick reports after completing a work order. Occasionally, the program freezes when left open but unused on our computers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Chemicals, 11-50 employees
More than a year
“One-stop shop for all your inventory needs”
Pros
Seeing everything live is something Fishbowl provides and is truly remarkable. It offers numerous integrations with other software, with QuickBooks being the most important one. The detailed visibility and comprehensive reporting module fulfill most of our requirements.
Cons
The system covers the fundamental aspects but lacks flexibility to accommodate specific needs of different companies.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sporting Goods, 1-10 employees
Less than a year
“Thanks Fishbowl”
Pros
Once you become familiar with it, Fishbowl becomes a highly useful tool with all the necessary information easily accessible.
Cons
Currently, orders with different ship dates still appear for picking, which ideally should only occur on the scheduled date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Warehousing, 500+ employees
Less than 6 months
“Getting the Job Done with Fishbowl”
Pros
There are multiple routes available to accomplish tasks in Fishbowl, providing flexibility in workflow.
Cons
I disagree with the short timeout and the need to log back in after a brief absence (30-60 minutes). Although I requested an extension, the program now locks up after a short time, forcing me to use the task manager to close and reopen it. I will request a return to the previous logout option.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Facilities Services, 11-50 employees
Less than a year
“Great investment”
Pros
Fishbowl's simplicity and user-friendly interface make it easy to navigate. The search features are effective, and all aspects integrate seamlessly.
Cons
Integrating all aspects of our diverse business has been somewhat challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Medical Devices, 11-50 employees
Less than 6 months
“Great user friendly ERP software”
Pros
The intuitive and user-friendly nature of Fishbowl allows for quick and effortless material movements, comprehensive reporting, and convenient access to a snapshot of the entire business's status.
Cons
The reporting format and report filtering are the only downsides I've encountered. It would be preferable to have an Excel output in plain text without unnecessary spaces and empty cells caused by formatting. Additionally, running reports using lists of specific materials instead of only individual items or all items would be advantageous.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sporting Goods, 11-50 employees
Less than 6 months
“Extremely Frustrated and Feel Violated”
Pros
Prior to purchasing, Fishbowl appeared to be a promising product.
Cons
The point of sale software is very much unusable, lacking proper support for gift cards or functional customer accounts. Implementation and support from the software company have been extremely poor, despite paying a substantial amount for additional support and assistance with implementation.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
2
Information Technology and Services, 1-10 employees
More than a year
“Great Extension for QB userrs”
Pros
This software is very very easy to use and implement, making it a great extension for QuickBooks users. It also integrates with platforms like Shopify, Amazon, eBay, and shipping management tools like Shiprush.
Cons
In the Inventory section, the differentiation between Part and Product materials can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Consumer Goods, 11-50 employees
More than a year
“Inventory Management”
Pros
Fishbowl is highly user-friendly, particularly for front-end order entry and inventory management. Its ability to handle inventory in various units of measure is a significant advantage for manufacturing companies tracking inventory consumption.
Cons
My only concern is the need to update custom reports every time a new update is released to ensure compatibility with the updated version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than a year
“review”
Pros
The functionality of Fishbowl does not meet our specific needs as a food supplier or producer, and the requirement to pay for each customized report suggests a lack of understanding from the developers.
Cons
The biggest issue is that the software adds complexity to our work, requiring significant manual effort for inventory control, which hampers accounting processes. The FIFO system is not accurate, and it seems that Fishbowl is not particularly interested in tailoring operations to our specific needs.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
8
Functionality
4
Food Production, 11-50 employees
Less than a year
“The best inventory management solution for small and medium companies size according to a reasonable”
Pros
Fishbowl allows for the management of multiple warehouses and automatic purchase orders, making it suitable for small and medium businesses.
Cons
Report and form generation - supported devices.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Textiles, 1-10 employees
Less than a year
“Fishbowl: "Please pay for this product and keep paying to fix our mistakes as we waste your time."”
Pros
While the sales side of Fishbowl is easy to use, it falls short in delivering on expectations.
Cons
It's unclear whether it's due to misleading information from salespeople or the lack of integration with other systems, but there are several challenges we face.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Hospital & Health Care, 1-10 employees
Less than a year
“Fishbowl Review”
Pros
The software's user-friendliness is its most appealing aspect.
Cons
The extensive manual input required was not enjoyable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
Less than a year
“Inventory”
Pros
Navigating through tabs and using the product is a breeze.
Cons
Locating specific reports can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Fishbowl Review”
Pros
The inventory features, such as transfer orders and inventory monitoring, are the standout aspects of Fishbowl.
Cons
Customizing forms and reports requires advanced scripting skills.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Apparel & Fashion, 1-10 employees
Less than 6 months
“Easy to Use Warehouse Management System”
Pros
Fishbowl has revolutionized our inventory management. We can now cycle count inventory within Fishbowl and seamlessly update it in Shopify.
Cons
It would be great if ShipStation could be directly integrated within Fishbowl, reducing the number of steps involved in shipping.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Medical Devices, 1-10 employees
Less than a year
“Daily Fishbowl User”
Pros
I particularly enjoy the user-friendly interface of Fishbowl, with its intuitive icons and separate modules. It perfectly caters to our company's needs as we outsource manufacturing and utilize consignment options. The manufacturing order feature allows us to track the product throughout the entire process and accurately calculate landing costs, which greatly aids in determining COGS. I also appreciate the flexibility provided by transfer orders for moving products between warehouses. Fishbowl offers an extensive selection of reports and data tracking options, eliminating the need for custom reports due to the wide array of choices available.
Cons
This software is complex for those unfamiliar with the manufacturing process. It requires careful attention to ensure correctness before completing any processes, as there are instances where deletion or voiding is not possible once a process is fulfilled.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
