Total 180 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

31%

3

Stars

11%

2

Stars

4%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mark

Consumer Goods, 1-10 employees

More than a year

5.0

Customer Service - Best in Class

Pros

Fishbowl integrates effortlessly with other products and services like Shopify, QuickBooks Online (QBO), and Amazon.

Cons

The client connectivity with the hosted service platform could benefit from some improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ronald

Telecommunications, 11-50 employees

Less than a year

5.0

Helpful for small business

Pros

The automatic tracking of inventory was a game-changer for us. We no longer need to manually update spreadsheets when receiving or releasing materials.

Cons

It would be helpful if the calendar module allowed us to set reminders that automatically notify us. Although sales orders (SOs) and purchase orders (POs) automatically populate, having the option for ping reminders would be even more convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Jackson

Wholesale, 11-50 employees

More than a year

5.0

Great Software

Pros

Fishbowl is an essential inventory management software that greatly contributes to our operations.

Cons

While this may be specific to our business, generating a current inventory aging report requires significant data manipulation. It would be ideal to have a report that automates this process accurately for all inventory, recognizing the complexity involved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J
Joshua

Alternative Medicine, 11-50 employees

Less than a year

5.0

Easy once you get the hang of it.

Pros

Tracking and tracing different products and lot numbers is a breeze with Fishbowl.

Cons

It would be beneficial to have the option to view or print pick reports after completing a work order. Occasionally, the program freezes when left open but unused on our computers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
David

Chemicals, 11-50 employees

More than a year

5.0

One-stop shop for all your inventory needs

Pros

Seeing everything live is something Fishbowl provides and is truly remarkable. It offers numerous integrations with other software, with QuickBooks being the most important one. The detailed visibility and comprehensive reporting module fulfill most of our requirements.

Cons

The system covers the fundamental aspects but lacks flexibility to accommodate specific needs of different companies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V
Verenda

Sporting Goods, 1-10 employees

Less than a year

5.0

Thanks Fishbowl

Pros

Once you become familiar with it, Fishbowl becomes a highly useful tool with all the necessary information easily accessible.

Cons

Currently, orders with different ship dates still appear for picking, which ideally should only occur on the scheduled date.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Monte

Warehousing, 500+ employees

Less than 6 months

4.0

Getting the Job Done with Fishbowl

Pros

There are multiple routes available to accomplish tasks in Fishbowl, providing flexibility in workflow.

Cons

I disagree with the short timeout and the need to log back in after a brief absence (30-60 minutes). Although I requested an extension, the program now locks up after a short time, forcing me to use the task manager to close and reopen it. I will request a return to the previous logout option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B
Billy

Facilities Services, 11-50 employees

Less than a year

5.0

Great investment

Pros

Fishbowl's simplicity and user-friendly interface make it easy to navigate. The search features are effective, and all aspects integrate seamlessly.

Cons

Integrating all aspects of our diverse business has been somewhat challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N
Nathan

Medical Devices, 11-50 employees

Less than 6 months

4.0

Great user friendly ERP software

Pros

The intuitive and user-friendly nature of Fishbowl allows for quick and effortless material movements, comprehensive reporting, and convenient access to a snapshot of the entire business's status.

Cons

The reporting format and report filtering are the only downsides I've encountered. It would be preferable to have an Excel output in plain text without unnecessary spaces and empty cells caused by formatting. Additionally, running reports using lists of specific materials instead of only individual items or all items would be advantageous.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mitch

Sporting Goods, 11-50 employees

Less than 6 months

1.0

Extremely Frustrated and Feel Violated

Pros

Prior to purchasing, Fishbowl appeared to be a promising product.

Cons

The point of sale software is very much unusable, lacking proper support for gift cards or functional customer accounts. Implementation and support from the software company have been extremely poor, despite paying a substantial amount for additional support and assistance with implementation.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

2

Y
Yuji

Information Technology and Services, 1-10 employees

More than a year

5.0

Great Extension for QB userrs

Pros

This software is very very easy to use and implement, making it a great extension for QuickBooks users. It also integrates with platforms like Shopify, Amazon, eBay, and shipping management tools like Shiprush.

Cons

In the Inventory section, the differentiation between Part and Product materials can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R
Ryan

Consumer Goods, 11-50 employees

More than a year

5.0

Inventory Management

Pros

Fishbowl is highly user-friendly, particularly for front-end order entry and inventory management. Its ability to handle inventory in various units of measure is a significant advantage for manufacturing companies tracking inventory consumption.

Cons

My only concern is the need to update custom reports every time a new update is released to ensure compatibility with the updated version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nikole

Food & Beverages, 51-100 employees

Less than a year

4.0

review

Pros

The functionality of Fishbowl does not meet our specific needs as a food supplier or producer, and the requirement to pay for each customized report suggests a lack of understanding from the developers.

Cons

The biggest issue is that the software adds complexity to our work, requiring significant manual effort for inventory control, which hampers accounting processes. The FIFO system is not accurate, and it seems that Fishbowl is not particularly interested in tailoring operations to our specific needs.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

8

Functionality

4

N
Nader

Food Production, 11-50 employees

Less than a year

4.0

The best inventory management solution for small and medium companies size according to a reasonable

Pros

Fishbowl allows for the management of multiple warehouses and automatic purchase orders, making it suitable for small and medium businesses.

Cons

Report and form generation - supported devices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

J
Jason

Textiles, 1-10 employees

Less than a year

1.0

Fishbowl: "Please pay for this product and keep paying to fix our mistakes as we waste your time."

Pros

While the sales side of Fishbowl is easy to use, it falls short in delivering on expectations.

Cons

It's unclear whether it's due to misleading information from salespeople or the lack of integration with other systems, but there are several challenges we face.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

5

K
Kristina

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Fishbowl Review

Pros

The software's user-friendliness is its most appealing aspect.

Cons

The extensive manual input required was not enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Medical Devices, 1-10 employees

Less than a year

5.0

Inventory

Pros

Navigating through tabs and using the product is a breeze.

Cons

Locating specific reports can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Venus

Information Technology and Services, 11-50 employees

More than a year

4.0

Fishbowl Review

Pros

The inventory features, such as transfer orders and inventory monitoring, are the standout aspects of Fishbowl.

Cons

Customizing forms and reports requires advanced scripting skills.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

T
Tara

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

Easy to Use Warehouse Management System

Pros

Fishbowl has revolutionized our inventory management. We can now cycle count inventory within Fishbowl and seamlessly update it in Shopify.

Cons

It would be great if ShipStation could be directly integrated within Fishbowl, reducing the number of steps involved in shipping.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K
Kelly

Medical Devices, 1-10 employees

Less than a year

5.0

Daily Fishbowl User

Pros

I particularly enjoy the user-friendly interface of Fishbowl, with its intuitive icons and separate modules. It perfectly caters to our company's needs as we outsource manufacturing and utilize consignment options. The manufacturing order feature allows us to track the product throughout the entire process and accurately calculate landing costs, which greatly aids in determining COGS. I also appreciate the flexibility provided by transfer orders for moving products between warehouses. Fishbowl offers an extensive selection of reports and data tracking options, eliminating the need for custom reports due to the wide array of choices available.

Cons

This software is complex for those unfamiliar with the manufacturing process. It requires careful attention to ensure correctness before completing any processes, as there are instances where deletion or voiding is not possible once a process is fulfilled.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8