Fulcrum Reviews

“An awesome app

Pros

Fulcrum platform is very easy to use,and it really helps speed up my workflow. The simple design is its biggest strength as everything just flows naturally making it easy to get things done without any hassle. Also it is a real time-saver and has made my tasks so much more efficient.

Cons

The main thing that bothers me is once data gets synced there is no way to edit it anymore. If I spot a mistake or need to fix something after synchronization, I am basically stuck. So it would be really helpful if there was at least one opportunity to make corrections after the sync process as that would make this tool much more user-friendly.

“Great and versatile software

Pros

I really like how well structured this platform is for running my business. The technology behind it is solid too and the integration capabilities work seamlessly with what I need.

Cons

It is a bit pricey but it's turned out to be worth the money in the long run.

“Reliable tool

Pros

The filtering options are the best and I can customize everything to match exactly what my project requires.

Cons

I could not select multiple items at once to make bulk edits which was frustrating.

“Regular user of Fulcrum!

Pros

I love how easy it is to access everything through the mobile app. The best part is having all my archived submissions saved, making it simple to go back and check previous entries whenever I need to and it also really helps keep everything organized and accessible.

Cons

Well I have been stuck on the Perennial Vegetative Cover Reports section for three years especially the "Location description of assessment area" field. It keeps blocking me from saving asking for a valid location but I cannot figure out exactly what it needs. It might be something I am missing but it's really troubling.

“Perfect tool for online work forms

Pros

The platform's biggest advantages are how fast it runs and how simple everything is to navigate.

Cons

Creating complex forms with data aggregation for different clients can be tough and the functionality feels a bit limited to me when it comes to advanced customization. Though it is great for basic tasks but more specialized needs can be a challenge.

“Simple and Customizable tool

Pros

Fulcrum interface feels really user friendly and looks great and creating custom forms for our specific requirements is simple too.

Cons

One thing I noticed is that data filtering can be a bit tricky to understand and use at first.

“Superb tool

Pros

It works great for what we need and has all the features we were looking for. Overall it has been a perfect fit for our requirements and makes everything run smoothly.

Cons

If your signal is weak, you might have some problems with the app, but thats true for most mobile apps.

“Amazing app for data collection

Pros

Setting everything up was simple and I really like how user friendly the interface is even their customer support team has been incredibly helpful whenever I have had questions.

Cons

It does not catch duplicate records so we end up with multiple copies of the same information which is really annoying.

“User friendly software

Pros

The interface is simple and easy to use so I can quickly input data without any hassle. The favourite part is how it automatically saves everything I enter so I never have to worry about losing my work, it really makes the whole process smooth and stress free.

Cons

I cannot really think of anything negative to say about this app

“Top App for data collection and management

Pros

Well I think Fulcrum's interface is pretty simple and works smoothly across all my devices. Their support team has always been helpful whenever I've needed assistance and I really like how customizable the questionnaires are with different logic settings to fit our needs perfectly.

Cons

Sometimes it won't load when my internet connection is weak which can be frustrating.

“My go to app for fieldwork

Pros

It is really easy to navigate and it's been a game changer for our team when we are collecting and analyzing data remotely. The offline functionality is crucial and the results it generates are consistently excellent.

Cons

Syncing can be slow when my internet connection is weak and you really need a strong connection for the data to update correctly. In short it can be frustrating in low connectivity situations.

“Efficient, Effective and userfriendly tool

Pros

We use this all the time because it lets us create custom forms easily. Setting it up was simple too and it's been very reliable, most tasks can be done through the easy to use interface though some advanced features need custom coding. Plus the live chat support is excellent whenever I need help and they are constantly adding new features to improve the platform.

Cons

The landing page can get slow when you have a lot of forms built up but it's really a minor issue thats easy to overlook. It doesnt happen all the time, just occasionally.

“I love using it

Pros

I like how quickly it gathers and syncs data in real time, there is no lag or delay when information updates across the system and thats really helpful.

Cons

Ocassionally it just stops working when the weather gets sunny which annoys me.

“Very easy to customize

Pros

It is very customizable and flexible, you can easily adapt it to work with almost any program you need. Plus it gives us the freedom to make it fit our exact needs which makes everything run much smoother.

Cons

I have not come across anything that has not been helpful so far. Everything has been useful and works as expected.

“User-friendly and offers great support

Pros

The web and app creation features are amazing and the reporting and management options are very comprehensive. Building things is simple too and support is quick to respond whenever I need help. I use it all the time and data integration is seamless making everything work smoothly.

Cons

Fulcrum app needs some improvements as the interface looks strange and feels pretty confusing when you are first getting started with it.

“Very Reliable Platform

Pros

What I like most is being able to work offline. Since I am often in remote areas with poor connectivity, this feature has been a game changer for my workflow. Plus it keeps things running smoothly even when I am not connected and I am excited to see how the platform keeps improving.

Cons

The bugs and crashes can be really annoying especially when we are trying to get things done fast. It slows down the work and adds unnecessary frustration.

“Outstanding tool

Pros

The app runs extremely fast and makes my daily tasks so much smoother. I really feel it helps organise my workflow significantly.

Cons

I have been using this for over 18 months and honestly cannot think of any real downsides as everything, surprisingly has worked smoothly for me.

“Great for recording Asbuilt data at any time

Pros

I really like that this system captures all the as-built information and makes it easily accessible to everyone whenever needed, it also has been a huge time saver, cutting out all the tedious paperwork and handwritten records we used to deal with. It has really streamlined our process.

Cons

No real complaints here as it's just a handy tool that does what I need.

“Fulcrum transformed my small cut & sew factory

Pros

As the owner of a 10 person cut and sew garment factory in Detroit, my small and bootstrapped business needed a tech tool to help us scale without breaking the bank. Unfortunately, finding the right solution seemed impossible. That's when we discovered Fulcrum. This amazing tool consolidated over 30 Excel sheets into a user-friendly format. It streamlined our organization and ensured everyone was on the same page. Plus, it saved us an incredible amount of time by eliminating the need for manual data entry and cleaning. Previously, my staff tracked production times on their phones and with pen and paper, only to manually enter it into Excel at the end of each day. Now, thanks to Fulcrum, it's all done in real-time using iPads at their workstations. The Fulcrum team has been absolutely incredible and readily available, even a year after implementation, to assist with any issues that arise. I can't recommend it enough for small manufacturers like us.

Cons

Occasionally, there's a slight delay between entering data and its appearance in the system, which can initially confuse my shop staff when things don't align immediately. However, it almost always corrects itself in due time and matches up correctly. Overall, I'm highly impressed with the minimal issues we encounter, and we simply need to resync data occasionally.

“Fulcrum is an Excellent ERP Software!!!

Pros

I find the product incredibly user-friendly, and their integration team is simply fantastic! They genuinely value our opinion and are proactive in implementing our ideas.

Cons

Contacting support by phone is not a simple process.

“Has the potential to become the key driver of growth in your manufacturing company

Pros

Since December 2020, our manufacturing company in New Zealand has been implementing and utilizing Fulcrum. With a workforce of 25, half of whom are spread across sales, marketing, engineering, and admin, and the other half working on the shop floor as production team members, we've experienced rapid growth, doubling our headcount in the past 12 months. In our quest for tools to facilitate scalability, we firmly believe that Fulcrum will have the most significant impact on our growth when we reflect five years from now. The launch team assigned to us from day one played a crucial role in our successful implementation. We had weekly video calls with them, where they patiently guided us through the basics, answered our numerous questions, and assisted us in preparing the data necessary for Fulcrum to go live. However, it's important to note that the implementation took longer than expected, primarily due to issues with our data set. Our BOMs lacked clarity, and the process of transferring the data to Fulcrum was not as streamlined as we had hoped. More detailed information can be found in the section below. We opted for a staged launch of Fulcrum within our business, gradually transitioning key components from our previous systems over a span of approximately six months. We started with inventory management, followed by jobs, and finally implemented the job tracking component used by our production team members on the shop floor. Additionally, on the day we launched job tracking, we conducted a full stocktake.

Cons

Our relationship with the key staff at Fulcrum is excellent. Given that their company is still young and the product is evolving, they face similar growing pains as we do. As a result, we have frequent communication with them regarding the product and the resolution of any problems or questions we raise. We believe the core of the product is solid, especially the Scheduler, which works like magic. However, there is room for improvement in the user experience, from onboarding to day-to-day usage by our team. It's worth noting that they are actively working on enhancing it. Over the past 10 months of using the product, we've witnessed incremental refinements, and we've been informed that the pace of improvement will only accelerate as their engineering team expands. Regarding the setup process, our company has fewer than 2000 unique item numbers across approximately 10 core products. Unfortunately, our previous inventory system maintained them as flat BOMs, so it took us a significant amount of time to structure the data for Fulcrum's understanding. Additionally, being based in New Zealand posed some challenges, as we required a US-based Fulcrum team member to upload our data each time we had a new version to test. Due to the time zone differences, this generally occurred once per day. However, we believe that if the upload process were accessible through a user-facing page, we could have expedited the process.

“Amazing Software. Excellent Service. Top Value.

Pros

The Scheduler and JobTracker modules are outstanding products that seamlessly integrate with our ERP system. They play a vital role in ensuring our customers remain satisfied.

Cons

The software is robust and comprehensive, with no missing features. We appreciate the flexibility it offers to customize aspects when our business requirements change.

“Sophisticated Software with Slight Learning Curve

Pros

One of the aspects I really like the most about Fulcrum is their prompt and reliable technical support. Whether the issue is small or significant, I'm always just an email or instant message away from receiving fast and direct assistance.

Cons

My only complaint about the software is the occasional slowness in load times and the need for several workarounds due to limitations in the software and invoicing.