Total 64 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

34%

4

Stars

44%

3

Stars

16%

2

Stars

5%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

L

Lynn

Machinery, 11-50 employees

More than a year

5.0
July 2018

lynn's review

Pros

I would love to see more features and quicker usability.

Cons

I encountered a few issues when transferring my data to Peachtree software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Misti

Mining & Metals, 11-50 employees

More than a year

5.0
October 2017

RealTrac = Awesome

Pros

The software is user-friendly and offers exporting capabilities to QuickBooks and Excel. It allows me to upload my logo, and the customer service is exceptional.

Cons

Software updates can be confusing at first, but the customer service is helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlos

Not Specified, N/A employees

More than a year

4.0
May 2017

A lot better then using post-it's

Pros

The environmental setup for users is easy to follow for day-to-day operations and cost tracking of the product.

Cons

It's starting to become overly complex. Both new and old customers have ideas for improving the software based on how they manage their operations or business.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Luke

Not Specified, N/A employees

Free Trial

4.0
April 2017

Customer Service

Pros

This is a great product.

Cons

The customer service needs improvement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

R

Rick

Not Specified, N/A employees

Free Trial

5.0
March 2017

Great Software - Simple - Does everything it advertises.

Pros

The software never crashes, and everyone in the shop finds it easy to use. It provides ample options to accomplish what we need and effectively tracks time and inventory.

Cons

So far everything about this software is perfect for me. I can't find any cons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Medical Devices, 1-10 employees

More than a year

4.0
March 2017

REALTRAC for small lot production in a small shop

Pros

It offers high functionality at a low cost, and the customer support is responsive.

Cons

Setting up the software and making changes/updates to certain data can be a bit of a hassle. Inventory management could also be more intuitive and user-friendly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

D

Don

Automotive, 11-50 employees

Less than a year

5.0
March 2017

A MUST have for any size business!!

Pros

After installing Realtrac and taking about three weeks to familiarize our employees with the process, our company was able to pay for the system in just one month! We regret not purchasing this system earlier. Real-time monitoring delivers real-time results!

Cons

Although the software is working well for us, we believe a few upgrades could make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

CHRISTI

Oil & Energy, 11-50 employees

More than a year

5.0
March 2017

Great System

Pros

It has everything I need.

Cons

I don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Racquel

Not Specified, 1-10 employees

Less than a year

2.0
March 2017

Always looking for User Friendly options

Pros

It's great when items on a purchase order correctly post to a job.

Cons

Inventory management is a significant challenge, as it's hard to ensure accuracy. The estimate feature requires a lot of improvement.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

9

Functionality

6

B

Blake

Aviation & Aerospace, 1-10 employees

Less than a year

3.0
March 2017

Small Company review

Pros

Unfortunately, the software has not been able to run properly yet. I haven't experienced many pros.

Cons

I need to adjust some of my companys naming conventions to align with the software. There are multiple steps involved in entering a purchase order, planning, allocating materials, and releasing them. These steps are not intuitive and don't necessarily flow smoothly. Additionally the spreadsheet columns don't expand to display all the information within.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

M

Monte

Machinery, 1-10 employees

Less than a year

4.0
March 2017

Realtrac Was the Answer for Us

Pros

It offers ease of use.

Cons

Some functions require purchasing additional modules.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

T

Tim

Not Specified, N/A employees

Free Trial

5.0
February 2017

Excellent product

Pros

We have been relying on this software for over 20 years, and it has become an integral part of our business that we cannot function without.

Cons

I don't have any comments to make.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Shane

Semiconductors, 11-50 employees

More than a year

4.0
February 2017

Realtrac ERP being used in a CNC machine job shop environment.

Pros

I appreciate the ability to customize work steps and attach files to jobs or part numbers.

Cons

The time card display is inaccurate and cannot be fixed, so we don't use it. When estimating bill or BOM items, theres no way to uniquely identify the per-unit cost based on associated quantity discounts from suppliers. The overall look and feel of the software and reporting sheets feel outdated as if they were developed in the late 90s.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

8

M

Mike

Machinery, 11-50 employees

More than a year

4.0
February 2017

Extremely cost effective

Pros

The ease of use is impressive.

Cons

The financial reports do not function well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

John

Sporting Goods, 1-10 employees

Less than 6 months

5.0
February 2017

A great WIP software

Pros

This software is well-designed, offers great features, and allows for customization based on individual needs.

Cons

There are a couple of sorting features that need to be added.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Alan

Not Specified, N/A employees

Free Trial

4.0
February 2017

Great tracking software with plenty of capability.

Pros

This software perfectly meets my requirements for tracking and planning jobs.The customer support is excellent and goes above and beyond to ensure a positive experience with the software. The training provided by the company was more than sufficient to familiarize us with the software.

Cons

The softwares interface could use some improvement in terms of intuitiveness.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Scott

Not Specified, 1-10 employees

Less than a year

3.0
February 2017

Needs improvement

Pros

I had never used an ERP system before but this software has been invaluable in tracking our workload and costs. It has proven to be a valuable tool.

Cons

Customer support requires enhancement, and it would be helpful to have pop up help tips when encountering issues with posting, exporting, or entering data, guiding the user on how to resolve the problem and proceed with the necessary function.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

2

Functionality

7

K

Keith

Not Specified, N/A employees

Free Trial

5.0
February 2017

Forever Software

Pros

I am once again using Realtrac software in my new position. I have been using Realtrac since 1992, and it keeps getting better and better. The software is incredibly user-friendly, allowing anyone to learn quickly. It has always been fantastic for managing businesses of all sizes including people, work centers, inventory, and financials. It made my transition into my new job effortless after moving halfway across the country. It is definitely worth the investment, and the customer service is excellent. I highly recommend it to anyone in need of a manufacturing business solution.

Cons

The software has simplified everything for me, making my job appear effortless. I'm extremely pleased with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mary

Not Specified, N/A employees

Free Trial

4.0
February 2017

Realtrac Review

Pros

Overall I am satisfied with the program as it serves my purposes well.

Cons

There are areas that have room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

L.

Machinery, 11-50 employees

Less than 6 months

5.0
February 2017

Wonderful Product!

Pros

The ease of use is commendable.

Cons

There is a learning curve associated with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10