
REALTRAC Reviews
Total 64 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars34%
4
Stars44%
3
Stars16%
2
Stars5%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lynn
Machinery, 11-50 employees
More than a year
“lynn's review
Pros
I would love to see more features and quicker usability.
Cons
I encountered a few issues when transferring my data to Peachtree software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Misti
Mining & Metals, 11-50 employees
More than a year
“RealTrac = Awesome
Pros
The software is user-friendly and offers exporting capabilities to QuickBooks and Excel. It allows me to upload my logo, and the customer service is exceptional.
Cons
Software updates can be confusing at first, but the customer service is helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Not Specified, N/A employees
More than a year
“A lot better then using post-it's
Pros
The environmental setup for users is easy to follow for day-to-day operations and cost tracking of the product.
Cons
It's starting to become overly complex. Both new and old customers have ideas for improving the software based on how they manage their operations or business.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Luke
Not Specified, N/A employees
Free Trial
“Customer Service
Pros
This is a great product.
Cons
The customer service needs improvement.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Rick
Not Specified, N/A employees
Free Trial
“Great Software - Simple - Does everything it advertises.
Pros
The software never crashes, and everyone in the shop finds it easy to use. It provides ample options to accomplish what we need and effectively tracks time and inventory.
Cons
So far everything about this software is perfect for me. I can't find any cons.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sam
Medical Devices, 1-10 employees
More than a year
“REALTRAC for small lot production in a small shop
Pros
It offers high functionality at a low cost, and the customer support is responsive.
Cons
Setting up the software and making changes/updates to certain data can be a bit of a hassle. Inventory management could also be more intuitive and user-friendly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Don
Automotive, 11-50 employees
Less than a year
“A MUST have for any size business!!
Pros
After installing Realtrac and taking about three weeks to familiarize our employees with the process, our company was able to pay for the system in just one month! We regret not purchasing this system earlier. Real-time monitoring delivers real-time results!
Cons
Although the software is working well for us, we believe a few upgrades could make it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CHRISTI
Oil & Energy, 11-50 employees
More than a year
“Great System
Pros
It has everything I need.
Cons
I don't have any cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Racquel
Not Specified, 1-10 employees
Less than a year
“Always looking for User Friendly options
Pros
It's great when items on a purchase order correctly post to a job.
Cons
Inventory management is a significant challenge, as it's hard to ensure accuracy. The estimate feature requires a lot of improvement.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
9
Functionality
6
Blake
Aviation & Aerospace, 1-10 employees
Less than a year
“Small Company review
Pros
Unfortunately, the software has not been able to run properly yet. I haven't experienced many pros.
Cons
I need to adjust some of my companys naming conventions to align with the software. There are multiple steps involved in entering a purchase order, planning, allocating materials, and releasing them. These steps are not intuitive and don't necessarily flow smoothly. Additionally the spreadsheet columns don't expand to display all the information within.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Monte
Machinery, 1-10 employees
Less than a year
“Realtrac Was the Answer for Us
Pros
It offers ease of use.
Cons
Some functions require purchasing additional modules.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Tim
Not Specified, N/A employees
Free Trial
“Excellent product
Pros
We have been relying on this software for over 20 years, and it has become an integral part of our business that we cannot function without.
Cons
I don't have any comments to make.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Shane
Semiconductors, 11-50 employees
More than a year
“Realtrac ERP being used in a CNC machine job shop environment.
Pros
I appreciate the ability to customize work steps and attach files to jobs or part numbers.
Cons
The time card display is inaccurate and cannot be fixed, so we don't use it. When estimating bill or BOM items, theres no way to uniquely identify the per-unit cost based on associated quantity discounts from suppliers. The overall look and feel of the software and reporting sheets feel outdated as if they were developed in the late 90s.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
8
Mike
Machinery, 11-50 employees
More than a year
“Extremely cost effective
Pros
The ease of use is impressive.
Cons
The financial reports do not function well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Sporting Goods, 1-10 employees
Less than 6 months
“A great WIP software
Pros
This software is well-designed, offers great features, and allows for customization based on individual needs.
Cons
There are a couple of sorting features that need to be added.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alan
Not Specified, N/A employees
Free Trial
“Great tracking software with plenty of capability.
Pros
This software perfectly meets my requirements for tracking and planning jobs.The customer support is excellent and goes above and beyond to ensure a positive experience with the software. The training provided by the company was more than sufficient to familiarize us with the software.
Cons
The softwares interface could use some improvement in terms of intuitiveness.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Scott
Not Specified, 1-10 employees
Less than a year
“Needs improvement
Pros
I had never used an ERP system before but this software has been invaluable in tracking our workload and costs. It has proven to be a valuable tool.
Cons
Customer support requires enhancement, and it would be helpful to have pop up help tips when encountering issues with posting, exporting, or entering data, guiding the user on how to resolve the problem and proceed with the necessary function.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
2
Functionality
7
Keith
Not Specified, N/A employees
Free Trial
“Forever Software
Pros
I am once again using Realtrac software in my new position. I have been using Realtrac since 1992, and it keeps getting better and better. The software is incredibly user-friendly, allowing anyone to learn quickly. It has always been fantastic for managing businesses of all sizes including people, work centers, inventory, and financials. It made my transition into my new job effortless after moving halfway across the country. It is definitely worth the investment, and the customer service is excellent. I highly recommend it to anyone in need of a manufacturing business solution.
Cons
The software has simplified everything for me, making my job appear effortless. I'm extremely pleased with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Not Specified, N/A employees
Free Trial
“Realtrac Review
Pros
Overall I am satisfied with the program as it serves my purposes well.
Cons
There are areas that have room for improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
L.
Machinery, 11-50 employees
Less than 6 months
“Wonderful Product!
Pros
The ease of use is commendable.
Cons
There is a learning curve associated with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10