softwareREALTRAC Reviews
64 Reviews
Overall Rating
4
64 Reviews
Rating Distribution
5
(22)
4
(28)
3
(10)
2
(3)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4
64 Reviews
Rating Distribution
5
(22)
4
(28)
3
(10)
2
(3)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Realtrac
Realtrac
Pros
I am very happy with the feature that allows me to attach drawings to Part Numbers when creating a new order. It saves me so much time as the drawings are automatically pulled up every time I process an order, eliminating the need to search through files.
Cons
I wish there was a more convenient way to input a material list.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Patti
Wholesale, 1-10 employees
More than a year
Dec 01, 2020
Review
Review
Pros
Learning and setting up the software have been relatively straightforward, requiring minimal training.
Cons
I am not entirely satisfied with the software as it overlooks important cost factors like tooling, setup, and expedite fees in its job cost analysis. It seems to be more geared towards lot quantities or one-time orders, making ongoing production jobs challenging to manage.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Matthew
Automotive, 51-100 employees
Less than a year
Nov 01, 2020
CNC Manufacturing
CNC Manufacturing
Pros
Rightboard provides real time updates, ensuring that shop personnel can quickly see any changes.
Cons
It is troublesome that there is no option to view the transaction history of parts in the inventory section. This makes it difficult to identify and resolve issues with quantity discrepancies or negative quantities. Additionally, the "incomplete" status for finished goods seems pointless as Realtrac doesn't handle it well once the parts are moved to a job to complete them. It would be better to create separate part numbers for consumed materials, although this would result in more part numbers for each unfinished finished good.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Jaclyn
Machinery, 11-50 employees
More than a year
Nov 01, 2020
Need more flexibility in reports
Need more flexibility in reports
Pros
The quality section is simples and easy to navigate.
Cons
I require more flexibility in generating reports. I still have unanswered questions from several months ago regarding a report that shows the total dollar value of estimates created in a month. I would also appreciate a report that lists open jobs with their dollar amounts and locations, allowing me to mark them as priorities. Another report I need is one that provides a list of priority jobs, along with their dollar amounts and locations in the job process.
Ease of use
5
Value for money
8
Customer Support
7
Functionality
5
Jane
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2020
Great software for job creation and tracking.
Great software for job creation and tracking.
Pros
Realtrac is incredibly intuitive making it a breeze to navigate and use on a daily basis. The data logging of operations is exceptional.
Cons
The Quality tab could use an update to include an option for specifying the responsible party. Additionally, the NCR/CAR reporting should be improved, providing better printable and shareable history data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2020
REALTRAC POSSIBLY THE FUTURE OF SHOP FLOOR SCHEDULING
REALTRAC POSSIBLY THE FUTURE OF SHOP FLOOR SCHEDULING
Pros
The search functions are effortless to use, and I appreciate the ability to customize reports and create custom pages tailored to my specific desktop needs.
Cons
There are still some missing features, but I appreciate that Realtrac takes the time to listen to our ideas and potentially include them in future updates. This is great for me, and hopefully, it helps them sell more of their product.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
LOUIS
Oil & Energy, 11-50 employees
More than a year
Nov 01, 2020
Realtrac
Realtrac
Pros
Their customer service is outstanding, always willing to educate me about their system.
Cons
I find the software to be less than user-friendly. It is challenging to use, and there are too many ways to perform the same task.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Abbey
Building Materials, 1-10 employees
Less than 6 months
Nov 01, 2020
A long look, great decision
A long look, great decision
Pros
I particularly enjoy the ability to build and track multi level BOMs while having features for shop management, inventory visibility, and scheduling. These have always been highly sought-after features.
Cons
Like any other software, it takes time to build the data. Instead of dropping all the past data, we chose to build from this point forward. Occasionally, we need to go back and enter data from our previous system, but it was our choice, not a requirement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Machinery, 1-10 employees
Less than 6 months
Jul 01, 2020
Realtrac Rocks
Realtrac Rocks
Pros
I'm completely satisfied with how easy it was to set up this new software with the assistance of the Realtrac Technical Support Team. Since installing the latest version, we have discovered numerous ways to utilize the program and streamline our progress tracking.
Cons
The only issues I have encountered are related to the new fields and figuring out how to navigate and locate the specific reports I need to run.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Jul 01, 2020
How Realtrac changed the way we do business
How Realtrac changed the way we do business
Pros
I love how user friendly it is and how efficiently it allows us to track job statuses. The inventory management module is fantastic, enabling us to input inventory locations and statuses. If we have 20 partially completed parts in stock, we can easily flag them as such. Realtrac has truly transformed our entire business into a more efficient company.
Cons
The only problem I have is the prolonged loading times when switching between different modules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik
Machinery, 1-10 employees
More than a year
Aug 01, 2019
Frustraded
Frustraded
Pros
I've been using this program for at least 5 years, and the support has been decent. As someone without much computer expertise, I find it easy to navigate.
Cons
I have previously voiced my complaints and managed to escalate the issue but unfortunately,they couldn't do anything about it. The program shuts down at the end of the day and starts up in the morning which is great. However, it also starts every Saturday and Sunday, adding unnecessary hours for employees who are not working. This makes it impossible to accurately determine the cost of manufacturing. The program is only useful for tracking item locations in the production process. The reason I initially purchased the program was to obtain accurate manufacturing cost information, which cannot be achieved with this software. Additionally, it would be helpful to see the employees working on each project without leaving the main list screen.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
KEVIN
Furniture, 11-50 employees
More than a year
Aug 01, 2019
SNX Precision Feedback
SNX Precision Feedback
Pros
The ability to quote materials and generate POs directly from the quote has been a tremendous time saver. The Rightboard tool also helps in preparing jobs, ensuring high machine uptime.
Cons
The inventory and cost accounting functions haven't worked as well as I had anticipated. The complex job feature has not been suitable for our business, even though I thought it would be advantageous when I purchased the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Scott
Machinery, 1-10 employees
Less than a year
Aug 01, 2019
realtrac ERP
realtrac ERP
Pros
We've been using this software since 2005, and the new owners, along with the software improvements, have made it one of the best investments we've made. It has facilitated our ISO certifications and enhanced our performance for our customers.
Cons
We would greatly benefit from a more robust reporting software that allows access to additional fields across different modules and the ability to output data in various formats.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
bill
Aviation & Aerospace, 11-50 employees
More than a year
Aug 01, 2019
Issue since day one...
Issue since day one...
Pros
Setting up and starting to use this system was a breeze.
Cons
As of August 1, 2019, we are still experiencing a functionality issue that remains unresolved since we installed the software in January 2019.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Dee
Mining & Metals, 1-10 employees
Less than a year
Aug 01, 2019
Good at Big Picture, Some Shortcomings and Missing Features
Good at Big Picture, Some Shortcomings and Missing Features
Pros
It's incredibly user-friendly for ShopFloor logging in and out of jobs and recording time. The timeclock feature is easy for HR, and it's simple to track a job's progress in the manufacturing process from a remote location.
Cons
My main concern with RealTrac is the lack of a feature (or at least there wasn't one in previous versions) that allows me to split an operators time when they are logged into multiple jobs. In my company operators often run multiple machines simultaneously and it would be beneficial if their labor cost and hours were divided among the machines they are working on concurrently. Currently without this feature, my costing metrics are rendered useless until I manually investigate the work sessions' data. This limitation almost makes me consider switching to another software. (Customer Service/Tech Support informed me that this was intentionally designed so that historical jobs are not underbid). If this information is incorrect, I would appreciate a prompt phone call. Furthermore the "Quality" feature is poorly designed and seems like an afterthought. The default reporting within this module is subpar with inadequate formatting and poor integration with the rest of the system. It appears that this module has not received updates in a long time, while new paid features like RightBoard are constantly being added and updated.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
JAY
Defense & Space, 1-10 employees
More than a year
Aug 01, 2019
Customer Support and Training Unparalleled
Customer Support and Training Unparalleled
Pros
I appreciate the cost-to-value ratio, and the training support sealed the deal for me.
Cons
The softwares interface and graphics feel outdated, and it doesn't integrate with QB on line. Nevertheless, considering the cost I can overlook these drawbacks.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Donna
Machinery, 1-10 employees
Less than a year
Aug 01, 2019
JD Ellen Mfg Feedback
JD Ellen Mfg Feedback
Pros
The organized filtering for job tracking, purchasing, and RFQs is excellent. The estimating feature is also beneficial.
Cons
Scheduling poses a challenge for us and I believe it's due to the training provided.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jacob
Mechanical or Industrial Engineering, 11-50 employees
More than a year
Aug 01, 2019
review of Realtrac
review of Realtrac
Pros
The combination with Right Board is fantastic, providing a helpful visual aid.
Cons
I wish I had more flexibility with time estimates. I'm particularly concerned about ensuring that an operator completes their overall time for an operation (including setup). If they exceed their setup time, the screen turns red, and I think it remains red for the rest of the job. If my understanding is incorrect, please clarify.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Dave
Oil & Energy, 51-100 employees
More than a year
May 01, 2019
Realtrac use in a machine shop and fabrication environment.
Realtrac use in a machine shop and fabrication environment.
Pros
Looking up old and current estimates and jobs is effortless. There are multiple search fields that allow me to search by description, part number, drawing number, customer name and customer PO number. Additionally, I can search for jobs and estimates within a specific date range. The reporting functions are also great, offering labor cost breakdowns per job and the ability to analyze individual employee performance within any given date/time range.
Cons
The GUI has an aesthetically outdated look. It would be beneficial if making changes to templates was made easier. Sometimes, when populating and defining router steps on an estimate, the order of operations unintentionally gets switched around and has to be corrected.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Shane
Semiconductors, 11-50 employees
More than a year
May 01, 2019
NOT FOR A JOB SHOP
NOT FOR A JOB SHOP
Pros
I was thoroughly impressed by the initial presentation from the sales staff.
Cons
It is extremely challenging to get started and be able to use the software.
Ease of use
2
Value for money
2
Customer Support
5
Functionality
7
JOHN
Oil & Energy, 1-10 employees
Less than 6 months
May 01, 2019
RealTrac is on the Real Track
RealTrac is on the Real Track
Pros
Overall, the software is user-friendly and provides us with all the job costing and production information we need. The ability to export to QuickBooks is a valuable feature.
Cons
Creating reports can be burdensome, especially since it's not something we do every day.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Mary
Mechanical or Industrial Engineering, 1-10 employees
More than a year
May 01, 2019
SQMS
SQMS
Pros
Job costing and tracking hours for each station help me stay on top of daily employee activities.
Cons
Setting up all the stations and employees took a lot of time, but it was necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Machinery, 1-10 employees
Less than a year
Nov 01, 2018
First ERP experience
First ERP experience
Pros
The software is comprehensive and constantly improving. RealTrac actively seeks customer input and incorporates suggestions as needed, demonstrating their commitment to customer satisfaction. The parts of the software that I have used are exceptionally well designed.
Cons
It appears that they manually configure the window instead of letting Windows handle it. As a result, the minimize/maximize/close buttons appear duplicated in the middle of the window. Additionally, when I maximize the window, I lose a portion of the screen because it doesn't recognize that my taskbar is on the right. Moreover, the report generator could be more intuitive. I consider myself computer literate and a power user, but I haven't been able to figure it out or explore its full capabilities, which demonstrates its complexity.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Daniel
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2018
Great features, but needs additional development
Great features, but needs additional development
Pros
It offers great value as an entry level package.
Cons
The reporting functionality is lacking, and the Realtrac team struggles to accommodate customization and improvement requests.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jordean
Transportation/Trucking/Railroad, 11-50 employees
More than a year
Nov 01, 2018
Good once you learn it
Good once you learn it
Pros
When used properly the software has multiple functions and allows for effective linking of information.
Cons
The software experiences glitches and issues more frequently than I would prefer. It takes a considerable amount of time to learn and understand all the modules and how they are interconnected.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Mandy
Machinery, 11-50 employees
More than a year
Nov 01, 2018
Realtrac review experience
Realtrac review experience
Pros
The Load Charts is very simple to use and incredibly helpful. Dragging and dropping drawings and other documentation is effortless and beneficial.
Cons
Managing materials and inventory is challenging. It should be possible to assign multiple units of measure to a part, as we often purchase in one UOM and use or sell using a different UOM. MRP should provide a list of required items by vendor and there should be a purchase option within MRP. When creating an estimate, a complex estimate feature would be useful. The report screen should only display printable reports and not a bunch of reports that cannot be printed.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
7
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Realtrac Review
Realtrac Review
Pros
I appreciate that this software offers simple search functions, is intuitive, stores a variety of information, and provides multiple reporting options.
Cons
The reports are of poor quality. When running reports in Excel, they contain merge functions that prevent transferring information to another Excel sheet. I always have to manually copy and paste one line at a time. I have requested improvements from Realtrac but I haven't seen any updates so far.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Kelsey
Machinery, 11-50 employees
More than a year
Nov 01, 2018
Easy Use Some features no one else has
Easy Use Some features no one else has
Pros
The ease of use and document control are impressive. I can easily make prints and make packaging instructions available to the shop floor without any confusion.
Cons
The reporting functionality needs further improvement. Some reports are cumbersome and not easily customizable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Finally a shop management program that works for a Job Shop
Finally a shop management program that works for a Job Shop
Pros
The level of customization is exceptional. I have the ability to determine how much of each program component is applicable to my specific situation.
Cons
It would be great to have a way to archive old jobs. Our daily backup size exceeds 50GB.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Great System, Everything We Needed Without the Crazy Complexity
Great System, Everything We Needed Without the Crazy Complexity
Pros
Tracking the time spent and cost of individual jobs is a very simple process. Shop floor staff have no issue clocking in and out of operations because it's quick and straightforward. RealTrac is everything we needed without unnecessary complexity. Finding the right balance between functionality and complexity is challenging, but RealTrac has perfected it. The developers are highly responsive to feature requests or any rare glitches. They're great to work with and actively provide useful updates. The network license allows us to install RealTrac on as many computers as we want. Additionally, even if we exceed the number of licenses, we still have a grace period of up to 10 minutes before anyone gets automatically booted. Unlike other network licenses from different companies that won't even let you log on, RealTrac provides that grace period, which is fantastic. The training is not billed hourly; it's essentially unlimited. We can easily conduct the training remotely, saving us thousands of dollars.
Cons
There is a lack of a centralized analytics center for mining all the data we generate (different sections of the ERP can create reports). However,I am aware that they are releasing a new reporting platform to address this issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kylan
Machinery, 11-50 employees
Less than a year
Nov 01, 2018
Ease to manage
Ease to manage
Pros
This tool has significantly eased my workload. I can effortlessly track and manage inventories with its excellent features and functions.
Cons
I highly recommend upgrading the interface event though it's still acceptable. It may be expensive, but it's worth it for tracking purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie Kris
Mining & Metals, 500+ employees
More than a year
Oct 01, 2018
Good and Reliable Software to use
Good and Reliable Software to use
Pros
The product is exceptional when it comes to monitoring workflows and job scheduling. It helps me better organize the operation.
Cons
Some modules are challenging to access but apart from that there are no issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary May
Food & Beverages, 101-500 employees
Less than a year
Sep 01, 2018
Realtrac Review
Realtrac Review
Pros
The price and support are great. Real-time data capture allows for immediate error correction while the operator still remembers the job.
Cons
There is inflexibility with certain items, such as reporting.
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Art
Aviation & Aerospace, 11-50 employees
More than a year
Aug 01, 2018
Does the job
Does the job
Pros
Realtrac is incredibly user friendly and easy to set up. The attachment options help maintain a clean and organized system for easy access. This software simplifies the process of correcting mistakes.
Cons
The quality group is very basic and doesn't really provide much value.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Autumn
Medical Devices, 1-10 employees
More than a year
Aug 01, 2018
It gets the job done
It gets the job done
Pros
This software makes it a very easy to keep track of the time spent on jobs.
Cons
The inventory feature doesn't seamlessly integrate with Quickbooks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Jeff
Machinery, 11-50 employees
More than a year
Aug 01, 2018
I Highly Recommend Realtrac
I Highly Recommend Realtrac
Pros
I can handle all aspects of my business in one place with ease. Scheduling, ordering and mainly job tracking are seamless. The transition from one area to another flows well and the user interface is pleasant. The Rightboard feature is fantastic for showcasing our offerings and scheduling. Additionally, the customer support is excellent.
Cons
Navigating between tabs can be cumbersome. It would be great to have the ability to delete quotes, and customizing forms can be difficult.
Ease of use
7
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 11-50 employees
Less than a year
Aug 01, 2018
A good value.
A good value.
Pros
Getting up and running quickly was something I like the most. The customer support is highly responsive. The software allows for exporting to QuickBooks and the Shop Floor module is straightforward to use.
Cons
The reports lack flexibility. Not all fields are available on every report, and user defined fields are missing.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Raymond
Aviation & Aerospace, 1-10 employees
More than a year
Aug 01, 2018
President
President
Pros
This program is incredibly powerful. Realtrac listens to its users and consistently updates the software for the better.
Cons
Additional licenses need to be purchased for extra users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Al
Aviation & Aerospace, 1-10 employees
More than a year
Aug 01, 2018
No true integration support
No true integration support
Pros
The software has some fantastic features, but unfortunately, I haven't been able to fully experience them due to poor integration.
Cons
The integration never fully took off, and all the software integration assistance was provided online, but very slowly.
Ease of use
5
Value for money
7
Customer Support
2
Functionality
5
John
Automotive, 11-50 employees
Less than 6 months
Aug 01, 2018
Good but needs improvements
Good but needs improvements
Pros
Setting up and using this ERP system is a breeze.
Cons
The reporting functionality is less than desirable, and I would like more options for reporting and scheduling.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Anonymous
N/A, 11-50 employees
Less than a year
Aug 01, 2018
lynn's review
lynn's review
Pros
I would love to see more features and quicker usability.
Cons
I encountered a few issues when transferring my data to Peachtree software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lynn
Machinery, 11-50 employees
More than a year
Jul 01, 2018
RealTrac = Awesome
RealTrac = Awesome
Pros
The software is user-friendly and offers exporting capabilities to QuickBooks and Excel. It allows me to upload my logo, and the customer service is exceptional.
Cons
Software updates can be confusing at first, but the customer service is helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misti
Mining & Metals, 11-50 employees
More than a year
Oct 01, 2017
A lot better then using post-it's
A lot better then using post-it's
Pros
The environmental setup for users is easy to follow for day-to-day operations and cost tracking of the product.
Cons
It's starting to become overly complex. Both new and old customers have ideas for improving the software based on how they manage their operations or business.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Carlos
N/A, N/A employees
More than a year
May 01, 2017
Customer Service
Customer Service
Pros
This is a great product.
Cons
The customer service needs improvement.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Luke
N/A, N/A employees
Free Trial
Apr 01, 2017
Great Software - Simple - Does everything it advertises.
Great Software - Simple - Does everything it advertises.
Pros
The software never crashes, and everyone in the shop finds it easy to use. It provides ample options to accomplish what we need and effectively tracks time and inventory.
Cons
So far everything about this software is perfect for me. I can't find any cons.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rick
N/A, N/A employees
Free Trial
Mar 01, 2017
REALTRAC for small lot production in a small shop
REALTRAC for small lot production in a small shop
Pros
It offers high functionality at a low cost, and the customer support is responsive.
Cons
Setting up the software and making changes/updates to certain data can be a bit of a hassle. Inventory management could also be more intuitive and user-friendly.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Sam
Medical Devices, 1-10 employees
More than a year
Mar 01, 2017
A MUST have for any size business!!
A MUST have for any size business!!
Pros
After installing Realtrac and taking about three weeks to familiarize our employees with the process, our company was able to pay for the system in just one month! We regret not purchasing this system earlier. Real-time monitoring delivers real-time results!
Cons
Although the software is working well for us, we believe a few upgrades could make it even better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Automotive, 11-50 employees
Less than a year
Mar 01, 2017
Great System
Great System
Pros
It has everything I need.
Cons
I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CHRISTI
Oil & Energy, 11-50 employees
More than a year
Mar 01, 2017
Always looking for User Friendly options
Always looking for User Friendly options
Pros
It's great when items on a purchase order correctly post to a job.
Cons
Inventory management is a significant challenge, as it's hard to ensure accuracy. The estimate feature requires a lot of improvement.
Ease of use
5
Value for money
6
Customer Support
9
Functionality
6
Racquel
N/A, 1-10 employees
Less than a year
Mar 01, 2017
Small Company review
Small Company review
Pros
Unfortunately, the software has not been able to run properly yet. I haven't experienced many pros.
Cons
I need to adjust some of my companys naming conventions to align with the software. There are multiple steps involved in entering a purchase order, planning, allocating materials, and releasing them. These steps are not intuitive and don't necessarily flow smoothly. Additionally the spreadsheet columns don't expand to display all the information within.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Blake
Aviation & Aerospace, 1-10 employees
Less than a year
Mar 01, 2017
Filters
Realtrac
Realtrac
Pros
I am very happy with the feature that allows me to attach drawings to Part Numbers when creating a new order. It saves me so much time as the drawings are automatically pulled up every time I process an order, eliminating the need to search through files.
Cons
I wish there was a more convenient way to input a material list.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Patti
Wholesale, 1-10 employees
More than a year
Dec 01, 2020
Review
Review
Pros
Learning and setting up the software have been relatively straightforward, requiring minimal training.
Cons
I am not entirely satisfied with the software as it overlooks important cost factors like tooling, setup, and expedite fees in its job cost analysis. It seems to be more geared towards lot quantities or one-time orders, making ongoing production jobs challenging to manage.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Matthew
Automotive, 51-100 employees
Less than a year
Nov 01, 2020
CNC Manufacturing
CNC Manufacturing
Pros
Rightboard provides real time updates, ensuring that shop personnel can quickly see any changes.
Cons
It is troublesome that there is no option to view the transaction history of parts in the inventory section. This makes it difficult to identify and resolve issues with quantity discrepancies or negative quantities. Additionally, the "incomplete" status for finished goods seems pointless as Realtrac doesn't handle it well once the parts are moved to a job to complete them. It would be better to create separate part numbers for consumed materials, although this would result in more part numbers for each unfinished finished good.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Jaclyn
Machinery, 11-50 employees
More than a year
Nov 01, 2020
Need more flexibility in reports
Need more flexibility in reports
Pros
The quality section is simples and easy to navigate.
Cons
I require more flexibility in generating reports. I still have unanswered questions from several months ago regarding a report that shows the total dollar value of estimates created in a month. I would also appreciate a report that lists open jobs with their dollar amounts and locations, allowing me to mark them as priorities. Another report I need is one that provides a list of priority jobs, along with their dollar amounts and locations in the job process.
Ease of use
5
Value for money
8
Customer Support
7
Functionality
5
Jane
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2020
Great software for job creation and tracking.
Great software for job creation and tracking.
Pros
Realtrac is incredibly intuitive making it a breeze to navigate and use on a daily basis. The data logging of operations is exceptional.
Cons
The Quality tab could use an update to include an option for specifying the responsible party. Additionally, the NCR/CAR reporting should be improved, providing better printable and shareable history data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2020
REALTRAC POSSIBLY THE FUTURE OF SHOP FLOOR SCHEDULING
REALTRAC POSSIBLY THE FUTURE OF SHOP FLOOR SCHEDULING
Pros
The search functions are effortless to use, and I appreciate the ability to customize reports and create custom pages tailored to my specific desktop needs.
Cons
There are still some missing features, but I appreciate that Realtrac takes the time to listen to our ideas and potentially include them in future updates. This is great for me, and hopefully, it helps them sell more of their product.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
LOUIS
Oil & Energy, 11-50 employees
More than a year
Nov 01, 2020
Realtrac
Realtrac
Pros
Their customer service is outstanding, always willing to educate me about their system.
Cons
I find the software to be less than user-friendly. It is challenging to use, and there are too many ways to perform the same task.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Abbey
Building Materials, 1-10 employees
Less than 6 months
Nov 01, 2020
A long look, great decision
A long look, great decision
Pros
I particularly enjoy the ability to build and track multi level BOMs while having features for shop management, inventory visibility, and scheduling. These have always been highly sought-after features.
Cons
Like any other software, it takes time to build the data. Instead of dropping all the past data, we chose to build from this point forward. Occasionally, we need to go back and enter data from our previous system, but it was our choice, not a requirement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Machinery, 1-10 employees
Less than 6 months
Jul 01, 2020
Realtrac Rocks
Realtrac Rocks
Pros
I'm completely satisfied with how easy it was to set up this new software with the assistance of the Realtrac Technical Support Team. Since installing the latest version, we have discovered numerous ways to utilize the program and streamline our progress tracking.
Cons
The only issues I have encountered are related to the new fields and figuring out how to navigate and locate the specific reports I need to run.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Jul 01, 2020
How Realtrac changed the way we do business
How Realtrac changed the way we do business
Pros
I love how user friendly it is and how efficiently it allows us to track job statuses. The inventory management module is fantastic, enabling us to input inventory locations and statuses. If we have 20 partially completed parts in stock, we can easily flag them as such. Realtrac has truly transformed our entire business into a more efficient company.
Cons
The only problem I have is the prolonged loading times when switching between different modules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik
Machinery, 1-10 employees
More than a year
Aug 01, 2019
Frustraded
Frustraded
Pros
I've been using this program for at least 5 years, and the support has been decent. As someone without much computer expertise, I find it easy to navigate.
Cons
I have previously voiced my complaints and managed to escalate the issue but unfortunately,they couldn't do anything about it. The program shuts down at the end of the day and starts up in the morning which is great. However, it also starts every Saturday and Sunday, adding unnecessary hours for employees who are not working. This makes it impossible to accurately determine the cost of manufacturing. The program is only useful for tracking item locations in the production process. The reason I initially purchased the program was to obtain accurate manufacturing cost information, which cannot be achieved with this software. Additionally, it would be helpful to see the employees working on each project without leaving the main list screen.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
KEVIN
Furniture, 11-50 employees
More than a year
Aug 01, 2019
SNX Precision Feedback
SNX Precision Feedback
Pros
The ability to quote materials and generate POs directly from the quote has been a tremendous time saver. The Rightboard tool also helps in preparing jobs, ensuring high machine uptime.
Cons
The inventory and cost accounting functions haven't worked as well as I had anticipated. The complex job feature has not been suitable for our business, even though I thought it would be advantageous when I purchased the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Scott
Machinery, 1-10 employees
Less than a year
Aug 01, 2019
realtrac ERP
realtrac ERP
Pros
We've been using this software since 2005, and the new owners, along with the software improvements, have made it one of the best investments we've made. It has facilitated our ISO certifications and enhanced our performance for our customers.
Cons
We would greatly benefit from a more robust reporting software that allows access to additional fields across different modules and the ability to output data in various formats.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
bill
Aviation & Aerospace, 11-50 employees
More than a year
Aug 01, 2019
Issue since day one...
Issue since day one...
Pros
Setting up and starting to use this system was a breeze.
Cons
As of August 1, 2019, we are still experiencing a functionality issue that remains unresolved since we installed the software in January 2019.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Dee
Mining & Metals, 1-10 employees
Less than a year
Aug 01, 2019
Good at Big Picture, Some Shortcomings and Missing Features
Good at Big Picture, Some Shortcomings and Missing Features
Pros
It's incredibly user-friendly for ShopFloor logging in and out of jobs and recording time. The timeclock feature is easy for HR, and it's simple to track a job's progress in the manufacturing process from a remote location.
Cons
My main concern with RealTrac is the lack of a feature (or at least there wasn't one in previous versions) that allows me to split an operators time when they are logged into multiple jobs. In my company operators often run multiple machines simultaneously and it would be beneficial if their labor cost and hours were divided among the machines they are working on concurrently. Currently without this feature, my costing metrics are rendered useless until I manually investigate the work sessions' data. This limitation almost makes me consider switching to another software. (Customer Service/Tech Support informed me that this was intentionally designed so that historical jobs are not underbid). If this information is incorrect, I would appreciate a prompt phone call. Furthermore the "Quality" feature is poorly designed and seems like an afterthought. The default reporting within this module is subpar with inadequate formatting and poor integration with the rest of the system. It appears that this module has not received updates in a long time, while new paid features like RightBoard are constantly being added and updated.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
JAY
Defense & Space, 1-10 employees
More than a year
Aug 01, 2019
Customer Support and Training Unparalleled
Customer Support and Training Unparalleled
Pros
I appreciate the cost-to-value ratio, and the training support sealed the deal for me.
Cons
The softwares interface and graphics feel outdated, and it doesn't integrate with QB on line. Nevertheless, considering the cost I can overlook these drawbacks.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Donna
Machinery, 1-10 employees
Less than a year
Aug 01, 2019
JD Ellen Mfg Feedback
JD Ellen Mfg Feedback
Pros
The organized filtering for job tracking, purchasing, and RFQs is excellent. The estimating feature is also beneficial.
Cons
Scheduling poses a challenge for us and I believe it's due to the training provided.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jacob
Mechanical or Industrial Engineering, 11-50 employees
More than a year
Aug 01, 2019
review of Realtrac
review of Realtrac
Pros
The combination with Right Board is fantastic, providing a helpful visual aid.
Cons
I wish I had more flexibility with time estimates. I'm particularly concerned about ensuring that an operator completes their overall time for an operation (including setup). If they exceed their setup time, the screen turns red, and I think it remains red for the rest of the job. If my understanding is incorrect, please clarify.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Dave
Oil & Energy, 51-100 employees
More than a year
May 01, 2019
Realtrac use in a machine shop and fabrication environment.
Realtrac use in a machine shop and fabrication environment.
Pros
Looking up old and current estimates and jobs is effortless. There are multiple search fields that allow me to search by description, part number, drawing number, customer name and customer PO number. Additionally, I can search for jobs and estimates within a specific date range. The reporting functions are also great, offering labor cost breakdowns per job and the ability to analyze individual employee performance within any given date/time range.
Cons
The GUI has an aesthetically outdated look. It would be beneficial if making changes to templates was made easier. Sometimes, when populating and defining router steps on an estimate, the order of operations unintentionally gets switched around and has to be corrected.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Shane
Semiconductors, 11-50 employees
More than a year
May 01, 2019
NOT FOR A JOB SHOP
NOT FOR A JOB SHOP
Pros
I was thoroughly impressed by the initial presentation from the sales staff.
Cons
It is extremely challenging to get started and be able to use the software.
Ease of use
2
Value for money
2
Customer Support
5
Functionality
7
JOHN
Oil & Energy, 1-10 employees
Less than 6 months
May 01, 2019
RealTrac is on the Real Track
RealTrac is on the Real Track
Pros
Overall, the software is user-friendly and provides us with all the job costing and production information we need. The ability to export to QuickBooks is a valuable feature.
Cons
Creating reports can be burdensome, especially since it's not something we do every day.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Mary
Mechanical or Industrial Engineering, 1-10 employees
More than a year
May 01, 2019
SQMS
SQMS
Pros
Job costing and tracking hours for each station help me stay on top of daily employee activities.
Cons
Setting up all the stations and employees took a lot of time, but it was necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Machinery, 1-10 employees
Less than a year
Nov 01, 2018
First ERP experience
First ERP experience
Pros
The software is comprehensive and constantly improving. RealTrac actively seeks customer input and incorporates suggestions as needed, demonstrating their commitment to customer satisfaction. The parts of the software that I have used are exceptionally well designed.
Cons
It appears that they manually configure the window instead of letting Windows handle it. As a result, the minimize/maximize/close buttons appear duplicated in the middle of the window. Additionally, when I maximize the window, I lose a portion of the screen because it doesn't recognize that my taskbar is on the right. Moreover, the report generator could be more intuitive. I consider myself computer literate and a power user, but I haven't been able to figure it out or explore its full capabilities, which demonstrates its complexity.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Daniel
Aviation & Aerospace, 11-50 employees
More than a year
Nov 01, 2018
Great features, but needs additional development
Great features, but needs additional development
Pros
It offers great value as an entry level package.
Cons
The reporting functionality is lacking, and the Realtrac team struggles to accommodate customization and improvement requests.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jordean
Transportation/Trucking/Railroad, 11-50 employees
More than a year
Nov 01, 2018
Good once you learn it
Good once you learn it
Pros
When used properly the software has multiple functions and allows for effective linking of information.
Cons
The software experiences glitches and issues more frequently than I would prefer. It takes a considerable amount of time to learn and understand all the modules and how they are interconnected.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Mandy
Machinery, 11-50 employees
More than a year
Nov 01, 2018
Realtrac review experience
Realtrac review experience
Pros
The Load Charts is very simple to use and incredibly helpful. Dragging and dropping drawings and other documentation is effortless and beneficial.
Cons
Managing materials and inventory is challenging. It should be possible to assign multiple units of measure to a part, as we often purchase in one UOM and use or sell using a different UOM. MRP should provide a list of required items by vendor and there should be a purchase option within MRP. When creating an estimate, a complex estimate feature would be useful. The report screen should only display printable reports and not a bunch of reports that cannot be printed.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
7
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Realtrac Review
Realtrac Review
Pros
I appreciate that this software offers simple search functions, is intuitive, stores a variety of information, and provides multiple reporting options.
Cons
The reports are of poor quality. When running reports in Excel, they contain merge functions that prevent transferring information to another Excel sheet. I always have to manually copy and paste one line at a time. I have requested improvements from Realtrac but I haven't seen any updates so far.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Kelsey
Machinery, 11-50 employees
More than a year
Nov 01, 2018
Easy Use Some features no one else has
Easy Use Some features no one else has
Pros
The ease of use and document control are impressive. I can easily make prints and make packaging instructions available to the shop floor without any confusion.
Cons
The reporting functionality needs further improvement. Some reports are cumbersome and not easily customizable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Finally a shop management program that works for a Job Shop
Finally a shop management program that works for a Job Shop
Pros
The level of customization is exceptional. I have the ability to determine how much of each program component is applicable to my specific situation.
Cons
It would be great to have a way to archive old jobs. Our daily backup size exceeds 50GB.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Nov 01, 2018
Great System, Everything We Needed Without the Crazy Complexity
Great System, Everything We Needed Without the Crazy Complexity
Pros
Tracking the time spent and cost of individual jobs is a very simple process. Shop floor staff have no issue clocking in and out of operations because it's quick and straightforward. RealTrac is everything we needed without unnecessary complexity. Finding the right balance between functionality and complexity is challenging, but RealTrac has perfected it. The developers are highly responsive to feature requests or any rare glitches. They're great to work with and actively provide useful updates. The network license allows us to install RealTrac on as many computers as we want. Additionally, even if we exceed the number of licenses, we still have a grace period of up to 10 minutes before anyone gets automatically booted. Unlike other network licenses from different companies that won't even let you log on, RealTrac provides that grace period, which is fantastic. The training is not billed hourly; it's essentially unlimited. We can easily conduct the training remotely, saving us thousands of dollars.
Cons
There is a lack of a centralized analytics center for mining all the data we generate (different sections of the ERP can create reports). However,I am aware that they are releasing a new reporting platform to address this issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kylan
Machinery, 11-50 employees
Less than a year
Nov 01, 2018
Ease to manage
Ease to manage
Pros
This tool has significantly eased my workload. I can effortlessly track and manage inventories with its excellent features and functions.
Cons
I highly recommend upgrading the interface event though it's still acceptable. It may be expensive, but it's worth it for tracking purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie Kris
Mining & Metals, 500+ employees
More than a year
Oct 01, 2018
Good and Reliable Software to use
Good and Reliable Software to use
Pros
The product is exceptional when it comes to monitoring workflows and job scheduling. It helps me better organize the operation.
Cons
Some modules are challenging to access but apart from that there are no issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary May
Food & Beverages, 101-500 employees
Less than a year
Sep 01, 2018
Realtrac Review
Realtrac Review
Pros
The price and support are great. Real-time data capture allows for immediate error correction while the operator still remembers the job.
Cons
There is inflexibility with certain items, such as reporting.
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Art
Aviation & Aerospace, 11-50 employees
More than a year
Aug 01, 2018
Does the job
Does the job
Pros
Realtrac is incredibly user friendly and easy to set up. The attachment options help maintain a clean and organized system for easy access. This software simplifies the process of correcting mistakes.
Cons
The quality group is very basic and doesn't really provide much value.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Autumn
Medical Devices, 1-10 employees
More than a year
Aug 01, 2018
It gets the job done
It gets the job done
Pros
This software makes it a very easy to keep track of the time spent on jobs.
Cons
The inventory feature doesn't seamlessly integrate with Quickbooks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Jeff
Machinery, 11-50 employees
More than a year
Aug 01, 2018
I Highly Recommend Realtrac
I Highly Recommend Realtrac
Pros
I can handle all aspects of my business in one place with ease. Scheduling, ordering and mainly job tracking are seamless. The transition from one area to another flows well and the user interface is pleasant. The Rightboard feature is fantastic for showcasing our offerings and scheduling. Additionally, the customer support is excellent.
Cons
Navigating between tabs can be cumbersome. It would be great to have the ability to delete quotes, and customizing forms can be difficult.
Ease of use
7
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 11-50 employees
Less than a year
Aug 01, 2018
A good value.
A good value.
Pros
Getting up and running quickly was something I like the most. The customer support is highly responsive. The software allows for exporting to QuickBooks and the Shop Floor module is straightforward to use.
Cons
The reports lack flexibility. Not all fields are available on every report, and user defined fields are missing.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Raymond
Aviation & Aerospace, 1-10 employees
More than a year
Aug 01, 2018
President
President
Pros
This program is incredibly powerful. Realtrac listens to its users and consistently updates the software for the better.
Cons
Additional licenses need to be purchased for extra users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Al
Aviation & Aerospace, 1-10 employees
More than a year
Aug 01, 2018
No true integration support
No true integration support
Pros
The software has some fantastic features, but unfortunately, I haven't been able to fully experience them due to poor integration.
Cons
The integration never fully took off, and all the software integration assistance was provided online, but very slowly.
Ease of use
5
Value for money
7
Customer Support
2
Functionality
5
John
Automotive, 11-50 employees
Less than 6 months
Aug 01, 2018
Good but needs improvements
Good but needs improvements
Pros
Setting up and using this ERP system is a breeze.
Cons
The reporting functionality is less than desirable, and I would like more options for reporting and scheduling.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Anonymous
N/A, 11-50 employees
Less than a year
Aug 01, 2018
lynn's review
lynn's review
Pros
I would love to see more features and quicker usability.
Cons
I encountered a few issues when transferring my data to Peachtree software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lynn
Machinery, 11-50 employees
More than a year
Jul 01, 2018
RealTrac = Awesome
RealTrac = Awesome
Pros
The software is user-friendly and offers exporting capabilities to QuickBooks and Excel. It allows me to upload my logo, and the customer service is exceptional.
Cons
Software updates can be confusing at first, but the customer service is helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misti
Mining & Metals, 11-50 employees
More than a year
Oct 01, 2017
A lot better then using post-it's
A lot better then using post-it's
Pros
The environmental setup for users is easy to follow for day-to-day operations and cost tracking of the product.
Cons
It's starting to become overly complex. Both new and old customers have ideas for improving the software based on how they manage their operations or business.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Carlos
N/A, N/A employees
More than a year
May 01, 2017
Customer Service
Customer Service
Pros
This is a great product.
Cons
The customer service needs improvement.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Luke
N/A, N/A employees
Free Trial
Apr 01, 2017
Great Software - Simple - Does everything it advertises.
Great Software - Simple - Does everything it advertises.
Pros
The software never crashes, and everyone in the shop finds it easy to use. It provides ample options to accomplish what we need and effectively tracks time and inventory.
Cons
So far everything about this software is perfect for me. I can't find any cons.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rick
N/A, N/A employees
Free Trial
Mar 01, 2017
REALTRAC for small lot production in a small shop
REALTRAC for small lot production in a small shop
Pros
It offers high functionality at a low cost, and the customer support is responsive.
Cons
Setting up the software and making changes/updates to certain data can be a bit of a hassle. Inventory management could also be more intuitive and user-friendly.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Sam
Medical Devices, 1-10 employees
More than a year
Mar 01, 2017
A MUST have for any size business!!
A MUST have for any size business!!
Pros
After installing Realtrac and taking about three weeks to familiarize our employees with the process, our company was able to pay for the system in just one month! We regret not purchasing this system earlier. Real-time monitoring delivers real-time results!
Cons
Although the software is working well for us, we believe a few upgrades could make it even better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Automotive, 11-50 employees
Less than a year
Mar 01, 2017
Great System
Great System
Pros
It has everything I need.
Cons
I don't have any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CHRISTI
Oil & Energy, 11-50 employees
More than a year
Mar 01, 2017
Always looking for User Friendly options
Always looking for User Friendly options
Pros
It's great when items on a purchase order correctly post to a job.
Cons
Inventory management is a significant challenge, as it's hard to ensure accuracy. The estimate feature requires a lot of improvement.
Ease of use
5
Value for money
6
Customer Support
9
Functionality
6
Racquel
N/A, 1-10 employees
Less than a year
Mar 01, 2017
Small Company review
Small Company review
Pros
Unfortunately, the software has not been able to run properly yet. I haven't experienced many pros.
Cons
I need to adjust some of my companys naming conventions to align with the software. There are multiple steps involved in entering a purchase order, planning, allocating materials, and releasing them. These steps are not intuitive and don't necessarily flow smoothly. Additionally the spreadsheet columns don't expand to display all the information within.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Blake
Aviation & Aerospace, 1-10 employees
Less than a year
Mar 01, 2017