Total 64 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

34%

4

Stars

44%

3

Stars

16%

2

Stars

5%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S

Stephen

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

2.0
February 2017

Not so impressed

Pros

The Shop Screen is the only aspect that I find straightforward to navigate and use.

Cons

The inventory system is severely lacking, and job setup can be confusing. Setting up employees, workcenters, and workstations in the system is a nightmare. The reporting functionality is particularly disappointing, with minimal customization options.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

6

Functionality

3

J

Jordan

Not Specified, N/A employees

Free Trial

3.0
February 2017

Reports...

Pros

I am not particularly satisfied with the software as we are encountering numerous issues.

Cons

The reports exported from Realtrac are of poor quality. Additionally, we have made numerous improvement requests, but many of them haven't been addressed.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

5

S

Steven

Not Specified, 11-50 employees

More than a year

4.0
February 2017

Northern Precision - Realtrac for Twenty Years!

Pros

The software offers a wide range of applications, generates useful reports, and impressively tracks data in "real" time updating every five seconds.

Cons

It would be great to have the ability to design and generate custom reports. Some reports lack certain data that is available in others.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mike

Medical Devices, 11-50 employees

More than a year

5.0
February 2017

Money well spent

Pros

The primary advantage is its ease of use but there are many other noteworthy features. I barely had to consult the manual to learn how to operate this software!

Cons

I wish the software had date sensitivity for inventory reporting and other "what if" scenarios. However I must say this is not a critical issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10