Total 170 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
March 2022

More than a tool

Pros

I really like the software's ease of use and the psychology behind implementing certain metrics. For instance, the maintenance portion of the software subconsciously teaches employees to proactively identify issues before they occur by using their senses to check machinery.

Cons

I wish the software was just as easily usable on Windows as it is on iOS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Klaudia

Food Production, 500+ employees

Less than 6 months

4.0
March 2022

Easy downtime tracking

Pros

From my perspective, training people in this software is a breeze. The coaching support is informative and helpful.

Cons

Occasionally, adding specifications to Red Zone can be time consuming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Tejinder

Food Production, 500+ employees

Less than 6 months

5.0
March 2022

Factory paperless

Pros

With the visual factory and motivated individuals, it's easy to track performance on a daily basis.

Cons

Some products are challenging to capture with a single type of sensor.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R

Rana

Food Production, 500+ employees

Less than 6 months

5.0
March 2022

Measuring OEE

Pros

The visual dashboard for the factory makes it incredibly easy to train our colleagues and team members.

Cons

Managing products and their associated time codes and data sheets requires a labor-intensive administration process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

V

Valentino

Food Production, 51-100 employees

More than a year

5.0
March 2022

Data-driven improvement

Pros

What I like the most is how easily it can be used. It's both intuitive and innovative. The learning curve is minimal, and most users can start using it in no time.

Cons

While Redzone offers ample support when generating reports using Tableau I personally prefer being self reliant rather than relying on a Redzone coach to create or modify our reports. I did find it challenging to learn on my own although there are available classes at an additional cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lindsey

Food & Beverages, 500+ employees

Less than a year

4.0
March 2022

RedZone Review

Pros

I loved that the software focused on making things easier for operators. Having a coach onsite during the launch was fantastic, and they provided excellent guidance.

Cons

It can be frustrating and difficult to figure out the compliance check scheduling triggers especially for cleaning when dealing with a complex product matrix.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

V

Victor

Food Production, 51-100 employees

More than a year

5.0
February 2022

Redzone has transformed out operational culture

Pros

Redzone combines coaching and software to drive productivity and innovative ways of working, setting them apart from the competition.

Cons

The iOS platform is not readily compatible with Microsoft.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

tao

Food Production, 51-100 employees

Less than 6 months

5.0
February 2022

Real time production scoreboard for the frontline

Pros

With complete functionality, Redzone can enhance kanban management, assist me in problem identification and decision making, and offers high adaptability for unique problem solutions.

Cons

Beginners need a specific level of knowledge and experience to simply understand the logic of Redzone. There are certain learning thresholds that need to be reached and mastered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Calvin

Food Production, 51-100 employees

More than a year

5.0
February 2022

User Friendly

Pros

I find the product incredibly great and simple, allowing me to easily track day today productivity in our operations.

Cons

I feel that the product does not lack any features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joao

Food Production, 101-500 employees

Less than a year

5.0
February 2022

Ultimate Communication Tool!

Pros

The entire Redzone approach is remarkable, with a wel structured plan that delivers solid results. From setup and implementation to coaching and kaizen events, everything flows smoothly when our company fully embraces the principles and applies them daily. Increasing our OEE week after week is a fantastic accomplishment that uplifts everyone, from top to bottom.

Cons

The inability to integrate with ERP systems is a limitation. Having this feature would make this solution the best in all aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Graciela

Food & Beverages, 51-100 employees

Less than a year

5.0
February 2022

Redzone Feedback

Pros

What I appreciate most is how accessible everything is with just a touch. I love that I can monitor activities from anywhere in the world and even make code adjustments from my iPad. The detailed history on the device helps hold people accountable for the quality of our products. This program streamlines operations for everyone involved, saving time and money. Redzone is truly customizable, allowing me to tailor it to best suit our company's needs.

Cons

I dislike that once a run is closed, the Run ID cannot be changed. Often operators select the wrong Run ID, but they produce the correct output. If the run is closed, I cannot edit the Run ID. However I can change it while the run is active. I don't want to change the data just the Run ID.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luke

Food Production, 500+ employees

Less than 6 months

5.0
February 2022

Launch and Practice week have gone very well

Pros

As an admin, setting up and utilizing Redzone is a breeze, thanks to its simplicity and user friendly interface. The system utilizes data from line sensors, minimizing the input required from the shop floor team. Having live data accessible on iPads is a gamechanger for us!

Cons

Currently, we have not set up Power BI or Tableau, so viewing reports within the app is not as easy as I would like. To dive into the data and explore details Power BI or Tableau is necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2022

Great experience! From scoping to integration and support.

Pros

While the product's user interface may appear overwhelming initially, it is actually straightforward to use. Its integration of production data with communication, RCPS, kaizens, and huddles is the core strength of this product.

Cons

User management could benefit from a better process for batch edits. While it can be done with the support team, it would be ideal if users could perform batch edits themselves. Additionally, integrating data across multiple sites could be improved, particularly for enterprises with a cross-regional scale and multiple sites. Managing this can be challenging, but overall, it is a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christian

Food Production, 101-500 employees

More than a year

5.0
January 2022

A change in ethos and drive to the next level

Pros

We have implemented both the OEE and compliance modules, which have allowed us to utilize the generated data for improvement plans, boosting productivity, reducing downtime, and enhancing efficiency. The compliance aspect has enabled us to create a paperless production record system and automate check generation, making quality and production checks easier to complete. The ability to add verification, images, and automated data has reduced our workload and increased the value of our records. The setup and implementation process has been positive, with great support from the Redzone coaches and the wider support team. Redzone also facilitates communication across all levels of the business and tracks actions, visible from operators to management. I would definitely recommend this system to any company aiming to elevate OEE and compliance to the next level.

Cons

There is nothing specific to dislike about the software system it is a fantastic tool. Suggestions for improvement are acknowledged and appreciated but implementation often relies on other sites identifying the same need. Setting up the system can be laborious although it is well supported. The effort is worthwhile when you see the end result.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

David

Retail, 500+ employees

Less than 6 months

5.0
January 2022

The Flamingo Red Zone Journey

Pros

The rollout of the entire Productivity module was seamless. The software is highly user friendly and designed to be interactive, ensuring that everyone, regardless of their expertise, can utilize it.

Cons

It is still the early days in the roll out, so I havent noticed anything yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Food Production, 1-10 employees

Less than 6 months

5.0
January 2022

It's all about the people

Pros

The philosophy behind the software is the real key, even more important than the software itself. The training team was knowledgeable and enthusiastic. The ease of use, real time displays for the production team, and accurate loss tracking are significant benefits.

Cons

Some of the interface and philosophy have a very American approach, which does not always translate well in the UK. I felt that there weren't enough data capture points, making downtime faults heavily reliant on production staff inputting the correct data. I understand that iPads can only be used for RedZone, and other tablets requiring different software cannot be used on this device (contractor management, MMS).The amount of equipment and infrastructure required for the system to work can be significant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

fraser

Food Production, 500+ employees

More than a year

4.0
January 2022

fraser carr - feedback

Pros

Redzone has significantly simplified our team's tasks as we can now monitor the live performance of each plant and take action if the OEE drops. It has also made tracking our kaizen initiatives easier and supports the actions created throughout the process.

Cons

Due to sensor issues in our bakery, we still rely on operators for manual input. Additionally, we don't track our OEE in the correct manner.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

David

Food Production, 500+ employees

More than a year

5.0
January 2022

Redzone

Pros

Redzone has allowed us to revolutionize our operating system and fuel our Manufacturing Excellence initiatives. It provides real time data that is visually appealing, easy to comprehend, and highly effective in driving shop floor performance management systems such as SIC, kaizens, and employee engagement.

Cons

Analyzing and customizing the data in more complex ways relies on external reporting software which can be a bit daunting and not very intuitive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kirsty

Food Production, 101-500 employees

Less than a year

5.0
January 2022

Great product for managing plant performance.

Pros

Redzone is incredibly easy to navigate and use. Its intuitive design allows even those with minimal training to easily find what they're looking for. The software's live performance figures are prominently displayed and align well with SIC, providing all the necessary information in a forum.

Cons

Tracking waste and product giveaway can be a bit challenging to incorporate into the SIC forum.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jeff

Food Production, 51-100 employees

Less than 6 months

5.0
June 2021

Great Support

Pros

The software is easily customizable to suit our specific operation. With the support of Redzone and their excellent coaches, we are continuously learning and improving.

Cons

I'm still exploring all the software features, and it seems like the best way to learn is through trial and error.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10