Sage 100 Reviews

Pros

The integration between modules, particularly sales order entry and inventory management, is seamless.

Cons

Integration with other enterprise software solutions is not possible. It also struggles to integrate with out of the box web solutions and shipping alternatives. Communicating system data with clients is not easily accomplished.

Pros

Having all three locations within one company but with sub-accounts is a valuable capability.

Cons

Certain tasks in accounts payable and accounts receivable prove to be difficult.

Pros

The software is easy to use and the canned reports provide the right amount of information.

Cons

The large number of reports available makes navigating through menus somewhat cumbersome.

Pros

Managing GL transactions and bank reconciliations is simple, and duplicating previous GL entries for new ones is possible.

Cons

The report area remains incomplete, and accessing data is not simple.

Pros

This software is excellent for businesses of any size. It requires minimal training for new employees and the basic components are user-friendly. One of the best aspects is the availability of various addons from different vendors, so if a function is needed, it is often already available or can be customized by a vendor.

Cons

Some of the more advanced features lack proper explanations or are challenging to locate. The user interface needs consistency across all modules.

Pros

It is a comprehensive software with all the necessary modules for running a typical company. The Paperless Office feature works well for printing and linking PDF copies of documents.

Cons

Workflow can occasionally be frustrating or unclear. The implementation of the paperless office, particularly for PDF invoices and uploaded documents, is good but not excellent. Better management of inventory work orders is needed. Basic integration is problematic, while fully featured integration is overwhelming. There should be an intermediate option. A basic work order process that functions properly is required.

Pros

Sage100c proved to be relatively intuitive in its usage.

Cons

Data integrity has been an issue at times. Our value added reseller (VAR) has been excellent in assisting, but even they have struggled to resolve certain data issues. In one instance, correcting average costs for an item held in multiple warehouses posed a challenge, even when contacting Sage directly for assistance.

Pros

The ability to export GL details to Microsoft Excel and customize reports for our cost centers is highly valuable.

Cons

It would be preferable if I could create cost centers directly within Sage instead of exporting to Excel every month.

Pros

Integrating back end data using Access is relatively easy although having an ODBC connection directly to SQL Server would be more helpful.

Cons

As a manufacturing company using standard costing and lot tracing, updating standards within this software proves extremely difficult. Tracing the history of costs and breakdown between materials, labor, and overhead is either very limited or impossible.

Pros

I appreciate the software's ease of use, and I can typically find what I'm looking for without much difficulty.

Cons

It's difficult to read the text in the shaded box where the customer number is displayed, causing strain on the eyes, especially when working on the computer all day.

Pros

The support team was excellent during our transition in 2012 making it as smooth as a new installation could be. I also like the consistency across different areas of the software, allowing knowledge from one module to be applied to another.

Cons

When attempting to create custom reports, I come across databases with the last three letters "WRK." It would be beneficial to have access to those databases since they often contain all the necessary information for a custom report. Although I understand they are a combination of existing databases, they typically provide everything I need. Additionally, the bug in the current software update that prevents closing the ship to address box in the right corner is quite annoying.

Pros

We have been relying on the Sage ERP Suite for over 10 years, and it has been consistently reliable with only a few minor issues. The new releases have addressed the problems we encountered and we have successfully customized the software to streamline processes for our users.

Cons

We encountered some issues with payroll and decided to switch to another solution.

Pros

The setup process was straightforward, thanks to clear instructions. The customer service team was helpful and addressed any questions we had.

Cons

This software feels outdated. Voiding a payment requires manual intervention and making adjustments to an invoice involves extensive research, such as retrieving information like invoice number, amount, posting date, GL code and cost code, followed by manual adjustment. In the payroll module, once payroll is posted, all the information is permanently lost and there is no way to retrieve it.

Pros

Generating reports for sales taxes and GL is easy and straightforward.

Cons

Getting something fixed can be complicated, requiring jumping through hoops to reverse invoices or payments.

Pros

The software is versatile, capable, intuitive and overall user-friendly.

Cons

We are still waiting for a search engine and one click postings. Running reports and extracting data is challenging.

Pros

The software can be customized to meet our specific needs and industry requirements.

Cons

Over time, I've noticed an increase in complexity while using the software.

Pros

If we decide to adopt this software, it offers a wide range of functions that will be beneficial for us.

Cons

Exploring what the software offers to its customers has proven to be challenging.

Pros

I appreciate the ability to customize the software. Our reseller (DSD) added features that greatly improved our business reporting capabilities.

Cons

It took a considerable amount of time for the international business address to be updated, but I'm glad Sage finally addressed this issue.

Pros

It includes all the essential functions we need.

Cons

The software lacks crucial functions and has numerous restricted areas that could be more user-friendly. It seems they were not designed with input from real users.

Pros

The visual integration tool is impressive, and I also like the options for paperless operations.

Cons

It would be great if I could directly print GL detail from the account inquiry screen instead of having to run a separate GL Detail report; it would save time. Great Plains offers this option.