Total 12 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

G

Georgia

Sales director, 1-10 employees

5.0
November 2020

Love it

Pros

I have been so much at ease ever since we got brand24. It had solutions to all my problems. So satisfied.

Cons

None.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

PM

Pranay M

Senior Technical Recruiter, 500+ employees

5.0
September 2020

100/100

Pros

Extremely easy to navigate and the customer support is simply awesome. Exceptional features.

Cons

Not suitable for small organizations because its slightly on the expensive side.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Raymond

HR Head, 1-10 employees

4.0
September 2020

Pretty good for us.

Pros

I really like brand24 as it has helped me so much with my work and has made my tasks so simple.

Cons

Its a little difficult to manage in the beginning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Aron

Marketing Assistant, 11-50 employees

4.0
September 2020

Its a blessing

Pros

The software is so easy to navigate, features are very professional and useful.

Cons

Customer support is not responsive or maybe my experience has been bad.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AO

Anna O

Head of Growth, 1-10 employees

5.0
August 2020

Intuitive and Exceptional

Pros

Brand24 provides a lot of interesting use cases, which can be useful for developing your business. Customer Staff is so good and so helpful. I have had an amazing experience with this software.

Cons

There is nothing bad about this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DE

Deborah E

Engineer, 500+ employees

4.0
July 2020

Perfect for us

Pros

Brand24 is very cost-friendly and provides extremely useful features.

Cons

The sentiment filter needs to be improved. Apart from this Brand24 does a perfect job for our business.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

SP

Sia P

Miner, N/A employees

4.0
July 2020

Excellent software!

Pros

Easy to use, features are great. I love how simple and easy it makes my work.

Cons

Brand24 has one problem that I have faced which is sentiment analysis not so operating in the Greek language.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

US

Umang S

Chief Operating Officer, 11-50 employees

4.0
June 2020

Fully Satisfied

Pros

Before installing Brand24, we had to use different apps and tools for our tasks. After the installation, brand24 has taken over everything and made our work life so simple. We are really happy.

Cons

They dont have tracking Devanagari tool which makes us really sad.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

SP

Sia P

Miner, - employees

5.0
February 2020

Effective and Simple

Pros

Reporting is my personal favorite feature. Its a little tricky to understand at first but once you understand it, its the best thing for your practice. The software is very easy to use overall.

Cons

None.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MS

Maksymilian S.

Co founder, 11-50 employees

4.0
October 2019

Ease of use

Pros

Very very very easy to use. Im using it daily with my personal projects.

Cons

Slightly expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

LB

Lilach B

Founder, 11-50 employees

5.0
August 2019

Highly Recommended

Pros

Set up is so simple and easy. My favorite feature is the dashboard feature. The software is super intuitive.

Cons

No major dislikes. I am happy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A

Anna

Head of growth, 1-10 employees

5.0
February 2019

Love it

Pros

Brand24 lets you quickly solve your customers problems, calm down troublesome discussions, or even find great solutions for your business.

Cons

Didnt find a single thing that I dislike.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8