softwareBrand24 Reviews
12 Reviews
Overall Rating
4.5
12 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.5
12 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Love it
Love it
Pros
I have been so much at ease ever since we got brand24. It had solutions to all my problems. So satisfied.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Georgia
Sales director, 2-10 employees employees
Nov 11, 2020
100/100
100/100
Pros
Extremely easy to navigate and the customer support is simply awesome. Exceptional features.
Cons
Not suitable for small organizations because its slightly on the expensive side.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Pranay M
Senior Technical Recruiter, 501-1,000 employees employees
Sep 23, 2020
Pretty good for us.
Pretty good for us.
Pros
I really like brand24 as it has helped me so much with my work and has made my tasks so simple.
Cons
Its a little difficult to manage in the beginning.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Raymond
HR head, 2-10 employees employees
Sep 21, 2020
Its a blessing
Its a blessing
Pros
The software is so easy to navigate, features are very professional and useful.
Cons
Customer support is not responsive or maybe my experience has been bad.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Aron
Marketing Assistant, 11-50 employees employees
Sep 16, 2020
Intuitive and Exceptional
Intuitive and Exceptional
Pros
Brand24 provides a lot of interesting use cases, which can be useful for developing your business. Customer Staff is so good and so helpful. I have had an amazing experience with this software.
Cons
There is nothing bad about this software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anna O
Head of Growth, 2-10 employees employees
Aug 13, 2020
Perfect for us
Perfect for us
Pros
Brand24 is very cost-friendly and provides extremely useful features.
Cons
The sentiment filter needs to be improved. Apart from this Brand24 does a perfect job for our business.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Deborah E
Engineer, 1,001-5,000 employees employees
Jul 30, 2020
Excellent software!
Excellent software!
Pros
Easy to use, features are great. I love how simple and easy it makes my work.
Cons
Brand24 has one problem that I have faced which is sentiment analysis not so operating in the Greek language.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Sia P
Miner, - employees
Jul 14, 2020
Fully Satisfied
Fully Satisfied
Pros
Before installing Brand24, we had to use different apps and tools for our tasks. After the installation, brand24 has taken over everything and made our work life so simple. We are really happy.
Cons
They dont have tracking Devanagari tool which makes us really sad.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Umang S
Chief Operating Officer, 11-50 employees employees
Jun 11, 2020
Effective and Simple
Effective and Simple
Pros
Reporting is my personal favorite feature. Its a little tricky to understand at first but once you understand it, its the best thing for your practice. The software is very easy to use overall.
Cons
None.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sia P
Miner, - employees
Feb 18, 2020
Ease of use
Ease of use
Pros
Very very very easy to use. Im using it daily with my personal projects.
Cons
Slightly expensive.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Maksymilian S.
Co founder, 11-50 employees employees
Oct 22, 2019
Highly Recommended
Highly Recommended
Pros
Set up is so simple and easy. My favorite feature is the dashboard feature. The software is super intuitive.
Cons
No major dislikes. I am happy.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Lilach B
Founder, 11-50 employees employees
Aug 20, 2019
Love it
Love it
Pros
Brand24 lets you quickly solve your customers problems, calm down troublesome discussions, or even find great solutions for your business.
Cons
Didnt find a single thing that I dislike.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anna
Head of growth, 2-10 employees employees
Feb 26, 2019
Filters
Love it
Love it
Pros
I have been so much at ease ever since we got brand24. It had solutions to all my problems. So satisfied.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Georgia
Sales director, 2-10 employees employees
Nov 11, 2020
100/100
100/100
Pros
Extremely easy to navigate and the customer support is simply awesome. Exceptional features.
Cons
Not suitable for small organizations because its slightly on the expensive side.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Pranay M
Senior Technical Recruiter, 501-1,000 employees employees
Sep 23, 2020
Pretty good for us.
Pretty good for us.
Pros
I really like brand24 as it has helped me so much with my work and has made my tasks so simple.
Cons
Its a little difficult to manage in the beginning.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Raymond
HR head, 2-10 employees employees
Sep 21, 2020
Its a blessing
Its a blessing
Pros
The software is so easy to navigate, features are very professional and useful.
Cons
Customer support is not responsive or maybe my experience has been bad.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Aron
Marketing Assistant, 11-50 employees employees
Sep 16, 2020
Intuitive and Exceptional
Intuitive and Exceptional
Pros
Brand24 provides a lot of interesting use cases, which can be useful for developing your business. Customer Staff is so good and so helpful. I have had an amazing experience with this software.
Cons
There is nothing bad about this software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anna O
Head of Growth, 2-10 employees employees
Aug 13, 2020
Perfect for us
Perfect for us
Pros
Brand24 is very cost-friendly and provides extremely useful features.
Cons
The sentiment filter needs to be improved. Apart from this Brand24 does a perfect job for our business.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Deborah E
Engineer, 1,001-5,000 employees employees
Jul 30, 2020
Excellent software!
Excellent software!
Pros
Easy to use, features are great. I love how simple and easy it makes my work.
Cons
Brand24 has one problem that I have faced which is sentiment analysis not so operating in the Greek language.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Sia P
Miner, - employees
Jul 14, 2020
Fully Satisfied
Fully Satisfied
Pros
Before installing Brand24, we had to use different apps and tools for our tasks. After the installation, brand24 has taken over everything and made our work life so simple. We are really happy.
Cons
They dont have tracking Devanagari tool which makes us really sad.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Umang S
Chief Operating Officer, 11-50 employees employees
Jun 11, 2020
Effective and Simple
Effective and Simple
Pros
Reporting is my personal favorite feature. Its a little tricky to understand at first but once you understand it, its the best thing for your practice. The software is very easy to use overall.
Cons
None.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sia P
Miner, - employees
Feb 18, 2020
Ease of use
Ease of use
Pros
Very very very easy to use. Im using it daily with my personal projects.
Cons
Slightly expensive.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Maksymilian S.
Co founder, 11-50 employees employees
Oct 22, 2019
Highly Recommended
Highly Recommended
Pros
Set up is so simple and easy. My favorite feature is the dashboard feature. The software is super intuitive.
Cons
No major dislikes. I am happy.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Lilach B
Founder, 11-50 employees employees
Aug 20, 2019
Love it
Love it
Pros
Brand24 lets you quickly solve your customers problems, calm down troublesome discussions, or even find great solutions for your business.
Cons
Didnt find a single thing that I dislike.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anna
Head of growth, 2-10 employees employees
Feb 26, 2019